AWD light was on, they could not determine the cause and left the check light on. they suggest a…read more"smoke test". it was more than I could afford and left. a few days latter I went to have a tire repaired. the looked at the check light and said there was nothing wrong but suggested that the cause was probably a bad seal on the gas Capp. they reset the check light and I bought a new gas cap. two weeks latter and all is well. were they going to charge for test, after test, after test? be cautious.

These guys are great. They keep my 12 year old car on the road. It's so nice to have a trusted auto…read morerepair shop in the neighborhood. They are professional and honest. They go the extra mile to keep up to let you know how the repairs are going. Always friendly and welcoming and don't treat you like an idiot for not knowing anything about cars.

Pulled to far forward on a concrete wheel stop. Tried to back out and a steel rebar pulled my…read moreentire bumper off. Insurance sent me to Caliber Collision who quoted $7200 to repair. Went to The Shop and they quoted $2200. No choice, let The Shop fix my bumper. Took 1 week, painting a new bumper and all. Went to get my vehicle and it looks absolutely great. They did a fantastic job!

The Shop is the ONLY automotive repair and customizer I will ever use!…read moreFrom this day forward, I will never try and save money by using a lesser shop! The cost may be a bit higher, but when the job is finished, it's actually finished! No need to revisit it constantly! One And Done!

I am having my grandson drive me to Virginia and took in my car for any necessary service. I made…read moreit clear that if I needed tires, brake service, etc, I was willing to have the work done. I fully expected a large service charge. this is the third time they have worked on my car and they have always been thorough and work has been excellent. I was amazed when they told me everything was fine for the trip and charged me only for an oil change. I am an older woman and they could have easily done unnecessary work and I would never have questioned it. Their honesty and consideration for their customers is top notch. I would absolutely recommend them for tires and all auto services. R. Willard

I am a first time customer. I topped off my vehicles tire…read morepressure one day and the next day the right front tire was flat. Refilled and then flat again. After reading the reviews I called Shepherds and they said to come right in. They found a razor blade stuck in the tread but the cause of the leak was a damaged needle in the tire stem. They replaced the needle and did not charge me for their work. I just wanted to thank them publicly for their curteous and friendly service. I will be returning in the future for my vehicle maintenance.

I had Corey replace the front sway bar links on my 2017 Toyota Corolla today. He was very…read morecommunicative (through Yelp and text messaging) and on-time. He was very quick with the repair too! And the price was reasonable - more than half of what the Courtesy Toyota dealership service department quoted me

Our car was having problems on a Saturday evening. We managed to make it home and the next day I…read morestared to look around for a mechanic. I used my diagnostic tester to try to determine what the problem was. The tester indicated that there was a misfire in one of the cylinders. I finally reached Cruz Auto Repair in the late afternoon. Corey replied back that he could come to the house between 6 & 8 that evening (Sunday). Corey came at about 6:45 and immediately began to diagnose the issue and found that the cylinder had a bad spark plug. We talked about a price and I decided to have Corey change all the plugs. which he did. running a test again, he found that one of the coils was also bad. Since it was late at night, after 8 PM and the auto parts store was closed, we discussed a price and agreed that Corey would come back the next morning with a new replacement coil. Corey came back the next morning and replaced the coil and now the car is working just fine. From the start, Corey showed knowledge of auto repairs, did exactly what he said he would do for the price that he quoted each time. I would highly recommend Cruz Auto Repair for all repairs. Thank you Corey.

Been here before, although the tech says he only sees me for a top off which is not true, I've had…read morea full oil change here before. Anyway the guys were kinda nice, I expected them too cause again... Been here before. Everything was great, I asked if that was conventional oil because I thought my car was conventional, they insisted no it was a synthetic blend. OK fine, that's not the most expensive. So I walk up to the counter and they say $130??? I about fell on the floor. Even though there is a sign saying conventional is $59, there's no sign saying how much synthetic blend or synthetic oil was. So,I rooted around on my phone for a bit and found a $26 coupon off and it ended up being $106. I have never, ever,... In my whole life Ive never, ever, paid over $100 for an oil change. That's just totally absurd. And while I live in Illinois I doubt any oil changes over $100 there, so I ended up taking it in the shorts, but I guess this is how it is, and this is my best rated Jiffy Lube down here that I had used or even looked at. So, I don't know what to think now. Is that what this world is coming to? Very disappointing. Honestly, if you're gonna come at me from behind... At least kiss me first, will you???

The only place I take our vehicles. Been coming her for 10 years. always friendly and honest. Rick…read moreis the best.

Felt as though they were taking advantage of situation. I asked…read moreto have a particular item looked at and taken care of. Was sold on other items needed to be attended to. There were these other items to attend to, Initial item was not of concern, and not addressed. Pls note, I have been to this place more than once. Just feel they really aren't a great garage to have service done for the prices they charge. Best , Gregory

Marc is the last of a dying breed. A real mechanics mechanic. He generally can get you in and out…read moreon the same day with no notice! Extremely knowledgeable and excellent prices. If you want a mechanic that you can trust go to Marc.

My 2007 FJ was ready for a serious refresh after nearly two decades. I spent over a year talking…read morewith and researching multiple shops trying to find the right team--someone who could handle the scope of the project with the right balance of quality, service, and price. (I had ideas but no clue what actually worked!) Then I finally found **Frost Auto** -- and they absolutely delivered. They handled everything: fresh paint, engine, tune-up, and brake maintenance, upgraded exhaust, new lighting, new moldings--a full overhaul at a fair price AND guarantee all of their work. (Classic, collector paint job started @ $25k) Admittedly, I was nervous about this investment, but after meeting the team for an estimate, a couple of follow up chats, that concern quickly turned into trust and enthusiasm. I shipped parts and mods straight to them, asked plenty of questions along the way, and Kim/Pete were patient and helpful EVERY time. Pete's recommendations actually improved my original plan, and their honesty about what they could and couldn't do made all the difference. The results? Beyond expectations. My FJ feels brand new--and honestly looks better than it did when it rolled off the lot. It's ready to run another 20 years. (Still a few small upgrades/color pops to come, but I couldn't wait any longer to share my experience.) If you're looking for ANY type of automotive care, don't think twice: Frost Auto Care is the place. Pete, Kim, and the entire Frost team deliver top-tier skill, reliable timelines, and genuine customer service--all with a smile and integrity. I live in Pinellas, it's worth the drive. *Rims and skid plate: C2 Powder Coating (recommend!!)- www.powdercoatingsarasota.com **Custom leather seat covers: Katzkin

I recently had my vehicle serviced for some minor bodywork and was thoroughly impressed with the…read moreexceptional customer service I received throughout the entire process. From the initial quote to dropping it off and picking it up, the team was consistently friendly and welcoming. The work itself was outstanding, completed in a timely manner while leaving my vehicle looking like new, with no signs of the original damage. Their prices were not only fair but also competitive, making it an excellent value overall. I would definitely return for any future needs.

TOP NOTCH CUSTOMER SERVICE AND SUPPORT! I had a flat tire and took it to Midas for a patch or…read morereplacement and welp I needed a new tire. Brian was extremely helpful, honest and ensured I got top quality tires for a fair price. He was kind, communicative and just a good guy! Tom was also great, courteous and a pleasure to work with as well. I will definitely return to this location for my future car needs and will highly recommend to my family and friends!

Go anywhere else. Especially if you're a woman. They are the rudest and very condescending (Brent…read morethe AM will speak to you like you are stupid). I just spent $7000 on massive repairs (the labor costs were insane) at this location only to get my car back and have it rattling... which it wasn't doing- they told me they didn't hear it. Now a month later the check engine light is back. Do not bring your car here. Maybe this post will get some attention from the owners.

Brought in for AC repair, they changed compressor $600. Still hot air. They said additional $2000…read moreto fix AC. I Said no. Brought to AC repair, simple thermostat filter replacement $230. def not recommended for AC work.

Recently I got a car wash w/refueling. As I was vacuuming…read morebefore the wash I misplaced or vacuumed the car wash receipt. "Whoyagonna call?" Employee, Gary w/a red shirt shows up, gets a key, crawls on his belly, inhales a cloud of debris only to find out that the receipt wasn't there; so he goes to the desk and gets my credit card and discovers the payment. He then comes back outside & aids the car wash operation for me. Really? Really? This was America 70 yrs ago & there are still workers willing to go the extra mile?! Thank you Gary & to the family owned Shell station.