Roseanne was able to squeeze me in last minute for a grooming and that was appreciated in itself!…read moreThen, to my delight, I picked up my dog looking better than ever! Tucker's haircut looked fabulous and he was so happy. Glad I found her!!

I recently boarded my dogs with Rosanne and they were so happy. She has a big backyard, walks them…read moredaily, spends tons of time with the dogs and truly cares about all of them. She sends videos, pictures and updates which really provides such peace of mind. I will be sending my dogs there anytime I travel. I highly recommend Rosanne.

Jared is thorough and cleans up everything. He comes rain or shine & is always very friendly…read more Highly recommend.

From the owner: We scoop all your dogs poop, we scoop all your dogs poop, we scoop all your dogs poop. Did we…read moremention we scoop all your dogs poop! And that is why people love us.

Jordan and the peeps at Pet Butler are the best! They do a great job of cleaning up my backyard…read moredoggy messes! I get so wrapped up in projects that i wouldn't be able to keep up with all the cleaning. I think they are also great at communicating. Whenever there is a reschedule, a weather incident, or holidays, I always get a text and/or email letting know about any changes. The staff is great and I have nothing negative to say about them or their services! So if you're a busy body and keep forgetting, and don't like plopping up the poop, then give Pet Butler a call! The other added bonus is they get rid of it for you as well! Thanks so much!

We have been a Pet butler client for a couple of years and they are fabulous. We switched to Pet…read morebutler because even though we were willing to pick up our poops storing it was a very nasty endeavor. Our yard always smelled like dog poop from the bin that we kept out there so since we've switched to Pet butler, we've had somebody else handle that mess. We also have Astroturf in our backyard. Pet butler has an additional service where they will spray that imitation grass to keep that smelling fresh. It's nice to come home and look at a clean backyard.

We had a respiratory emergency with our Olive while we were out. I googled nearest vets and this…read moreone came up. We rushed there, I was out of the truck before it stopped. Running in, I was crying saying she can't breathe. They went right to action! They swept her back and got right to work!!!! We were a mess and just wanted help for Olive. We had never been there before and they were so kind. We also got there about 20-30 min before closing time. To the doctor and everyone involved, THANK YOU!!! You saved her life!!!!! Olive got to go home the next day and is recovering ‍ nicely. P. S. The doctor even took the time to text after the fact to check on her.

Dr. Wantuck is the best.!!!,. I recommend her 100 percent. She is particularly great with shy,…read morescardey cats like my girl Mollie. Thanks, Dr. Wantuck and the entire VCA Wingate staff. You are all so wonderful!!!

I have been going to this vet for almost 3 years with my cat now and things initially were really…read moregreat but I've had numerous not so great experiences recently. First- 2 visits ago they had him listed as a 2 year old. He's been going there 3 years so it's not possible for him to age backwards. Plus they have his file scanned from his adoption showing his birthdate. I informed them he was 6. My most recent visit I see on his file that he is now 4. I crossed it out and changed it again back to 6. The reason this is serious to me is because they keep referencing his age when analyzing his conditions and saying blah blah "for such a young cat." But he's not 2. Or 4. He's 6. And his name also is not Oliver... I went in on a Monday and had bloodwork done. They were supposed to call the next day with results but didn't. And not the next day either. His vet had gotten sick and called out and it would've been under her specific file to call me, but given I had called inquiring I feel a different professional should've been able to at least convey the results to me more quickly. Finally, today I dropped him off at 7:45 for an ultrasound. I had been under the impression and told that it would occur between 9-12. I just called and the tech didn't even get there until after 11. Now he has to sit there for a bit longer and I had been counting down minutes to get his results. I loved this vet and I'm really sad about what's happening there. Not sure if the switched systems or something but normally they, and especially Kim, are super good at communicating and doing everything they can. Now I feel weird leaving him with them because they don't even know his name... age... when the doctor will be there...

The last few months have been difficult for my two cats, my husband and me. Gracie, our 19 year old…read morecat, was dying of old age and Claire, the other cat, was suffering from a cancerous growth in her nose. During this difficult time, Dr. Andy and the entire staff have offered unwavering support and practical help. Sometimes the treatments seemed costly, but these veterinarians made sure to choose cost-effective options that would ensure our cats received the optimal care. When we had to make tough choices, such as whether to consult a specialist about Claire's cancer, Dr. Andy always explained the options thoroughly and made it clear that the choices such as radiation therapy or palliative treatment were ours to make. I would recommend Dr. Andy and his staff unconditionally.

I love this practice. They are so easy to work with. I have 2 elderly dogs that are in different…read morestages of kidney failure. They are always so easy to call and get the needed supplies for my dogs. I don't know what I would do without the Dr Kit, Dr Able and staff. Thank you all for being here for us.

I've had two new kitten appointments so far here and they've gone great. They explain everything…read morewell and take the time to greet my orange monster, Pepper. It's a bit of a drive from where I live but will continue to go here for her care!

This place has rescheduled my appt for my dog 4 times now, the last being this morning ONE hour…read morebefore the appt when I had taken time off work and already given my dog sedation mediation to help his stress level at the vet. The lady with the accent tried to gaslight me and say that 2 people called me yesterday to reschedule when I have ONE voicemail from someone CONFIRMING the appt. Picture attached to review. That employee needs to GO because what a liar and how awful is it to gaslight customers! Also this place needs to fix their available appt times if they constantly can't keep them. What a nightmare. Thanks Banfied for ruining multiple days for me. Updated to 3 stars because after Banfield FINALLY kept the appt for my dog, I'm very happy with how the rest of the staff and Dr. Alexander Kingston Turner interacted with my anxious dog. There was also confusion because the person that rescheduled our appt labeled it as a new adopted dog exam when I've been seeing them for a year ‍ I sincerely hope this staff member gets better training.

Longtime Clients Deeply Disappointed…read more We've been taking our dogs to Banfield since they were puppies -- they're now 12 and 13 -- so we've been loyal clients for well over a decade. For many years, we felt the care was good and the wellness plans were a great value. The doctors were kind, and we appreciated the reminders for vaccines and annual visits. Unfortunately, over the last couple of years, things have really gone downhill. Prices have gone up significantly, and what used to be included in our wellness plan -- like dental cleanings -- is now an expensive add-on. Between annual exams, tests, and medications, we've spent close to $1,000 in a month recently just to keep up with routine care. What's been even more frustrating is how disorganized the office has become. We no longer receive reminder calls for vaccines or annual checkups, and when we do try to schedule, it's often a month or more before we can get in. The final straw for us was a recent issue with refilling our dog's prescription. I called ahead, was told it would be ready the next day, but when I arrived, it wasn't. I was told to come back two days later because the vet needed to approve it. When I returned, the prescriptions still weren't ready and there were no notes or updates in the system. Being told to come back a third time for a routine refill -- after calling ahead and following up twice -- is just unacceptable. After more than a decade with Banfield, it's disheartening to feel like our dogs' care -- and our time -- no longer matter. I don't know if it's understaffing, disorganization, or corporate changes, but the quality of service and attention to clients has really declined. We're now seriously considering moving our pets' care elsewhere.

This was my first time here, everyone was great! They were super sweet to my sweet boy Eli…read more Everyone was happy, helpful and welcoming. When you are going to a place like this it is not always in the best circumstances, so everyone created a very positive environment. Thank you!

My vet referred me to this place. At end of visit I was charged more than I was told. I said my…read morereferral said 1 price. I discussed it and they told me my vet not send a referral. Convenient answer. I to them I just not walk off the street to pay for yhe services I was referral. . I suggest to really research before you do business with this company I did while I was waiting and after reading a good amount. I wished I not do business with them. Not have any trust etc. Was stuck as had paid a deposit. Buyer beware. You may wish you did