Laura Fleming and her team were absolutely amazing! We were on the fence about selling our first…read morehome in Hawai'i. That home was so special to us, and selling it was not an easy decision. Laura came highly recommended by our property manager, who had managed our home for several years--and now we know why. Please check out my review for Hawaii Pacific Property in Kapolei if you are looking for a good team to manage your home. From the start Laura was professional, organized, and extremely thorough. What stood out most about Laura was her empathy. She never pushed us to sell but truly listened and supported us through the process. Although we had exhausted all the options to make it work, I still had hope that somehow someway we could keep our beloved home. When we finally decided to sell she made a great personable presentation. Her presentation included clear charts, graphs, and market comparisons that made the process easy to understand and gave us full confidence in her strategy. Costs were upfront from the beginning. We were also in the process of purchasing another home on the mainland and had interviewed several realtors--and no one matched the caliber of Laura and her team. Their professionalism, communication, and genuine care set them apart. The communication was outstanding. We were notified every time someone viewed our home, and we received weekly email updates on how many times our listing had been viewed online, what homes sold in the area, . Laura personally called my husband or me every Monday with updates, and her team sent weekly seller reports with clear next steps. Everything was seamless, using DocuSign, Zoom, and other digital tools that made the entire process smooth and stress-free, even while we were on the mainland. We are so grateful to Laura and her team for guiding us step by step and making this sale such a positive experience. Highly recommend if you want a team who is professional, compassionate, and reliable!

I initially contacted Team Lally because Chat told me about their Guaranteed Sale Program, which…read moretheir website promotes as a way to sell your home quickly -- or they'll buy it. The website makes it sound straightforward and gives the impression that you can confidently move forward with purchasing another home. I mentioned this directly to Alesia Borja (MRP, SRES, PSA) before our Zoom meeting. As a listing partner with those credentials, I expected her to understand the program and explain how it works. Instead, the meeting turned into a long one-hour listing presentation, and the Guaranteed Sale Program was not discussed at all, even though that was the main reason I contacted them. Her follow-up response was that she would "connect me with the broker for clarity" and that the program is not designed for sellers who want a home sold in 30 days. That felt like my question was sidestepped rather than answered. Adding to the confusion, my husband listens to Adrienne Lally and Attilio Leonardi on their Saturday morning radio show, where they consistently say that "if they cannot sell your home, they will buy it." That messaging is very clear, yet the explanation I received suggested the reality may be much more limited. Because of that, the Guaranteed Sale Program felt more like a marketing hook to draw people in rather than something clearly explained upfront. Pros: Organized general listing presentation. Cons: The Guaranteed Sale Program, heavily promoted on their website and radio show, is not what it appears to be. Despite this being the main reason I contacted them, the program was not discussed at all during the meeting. Adrienne knew I already have a realtor, who would facilitate my purchase while Team Lally would sell my home, yet the program was still sidestepped. No follow-up has been received.

Tiffany did a such a great job helping me sell my property that I just had to have her help me buy…read moremy new home. She was always available by phone and text to answer any of my questions and concerns. She took the time to explain things I didn't understand and put my worries at ease. She also was very good at ensuring I met all my deadlines in the buying process. She is an excellent negotiator and was able to get me the price I was aiming for, as well as additional credits that I wasn't expecting. Overall, the buying experience went very smoothly. Tiffany is a great realtor who I trust and will recommend to all my friends!

My husband and I greatly appreciated working with Ashley in the process of selling our condo…read more Ashley was extremely supportive and responsive every step of the way. She had great suggestions for staging our home, proactively sought feedback from potential buyers and their agents after open houses, and worked hard to help resolve unexpected challenges along the way. We greatly appreciated Ashley's guidance and excellent communication, as well as the savings made possible through her 1.5% commission. We would highly recommend Plumeria Properties to any homebuyers or sellers.

We rarely write many reviews, but Celester Thomas (Principle Real Estate Broker) and Erika Richards…read more(listing agent) earns it. We received a VALPAC Ad for SOLDIER-TO-SOLDIER HAWAII REALITY, LLC and contacted Celester, who was kind enough to review our rental home although the renters had several months left on the lease. Once the renters moved out, we had the property thoroughly cleaned, with necessary repairs completed. Celester had the property professionally photographed and listed literally within a few days after notification in early March 2024 of our intention to sell. It closed at the end of May 2024. Most of our communication was with Erika. She always kept us informed of everything - all the showings, inspections, parties of interest communications, escrow info, etc. We had many many questions which she answered or found the answer timely. Memorable events: The SOLDIER TO SOLDIER HAWAII REALITY, LLC is a solid company. We needed to find someone to professionally line the kitchen cabinets & drawers. Laurie, the photographer, helped us tremendously get that done. About one week prior to closing, the buyer (who was a realtor) sent the Home Inspection Report. The buyer sent a document to sign stating: "The buyer is willing to approve /release/ satisfy 3-1 for the SELLERS CREDIT OF" $6,500 for the noted finding." Really? The findings were mostly minor things like toilet base loose, bathroom shut off valve leak, need for "missing GFCI or AFCI outlets", etc. Although we were ready to repair, Celester knew the cost was over-inflated. We do not know what he did, but after a few days, the buyer sent a Waiver-of-Inspection Report document via DocuSign. We knew right then and there that Celester and Erika were representing the seller and protecting our finances. The following is not a fault of the Realtors, but our opportunity share a Title company issue. We didn't see the Title Guaranty of Hawaii, LLC Escrow - Estimate Seller's Statement until the afternoon prior to closing! If would have been good to review it to have time to question some of the charges that we thought should be for the buyer. We did call Title Guaranty immediately, but of the items of question were essentially already set for closing. The Sellers Final Packet was sent after closing the next day. The Final Packet line "Balance due TO seller" differed by over $146K TO seller than the Estimate Seller's Statement! We were happy to see that. LESSION: Insist escrow share the Estimate Statement at least a week prior to closing. In summary, Celester and Erika (both prior service Veterans) both exemplified military values of professionalism and pride in their line of work. Especially noted was honesty and prompt attention to our needs. They KNOW and DELIVER exemplary customer service. We saved thousands and thousands by contracting with them, plus they gave to notched service to us. We recommend Celester and Erike and their SOLDIER TO SOLDIER team to anyone! God Bless America! MC COL, USAR (ret)

Long time customer. Ever since I met Celester I no go anywhere else when it comes to real state…read moreneeds but SOLDIER to SOLDIER. His attention to detail as well as excellent customer service here or on the BIG island is unparalleled. Recently we have been looking at properties in Hilo and it has been a challenge, his team, Sherry, Patricia to name a few are there when we need them. Kudos to U! No wonder Y when it comes to real state there is nowhere else to go but Celester Thomas' SOLDIER to SOLDIER. Highly recommend him 'n his team as they will take care o' VETERANS as well as anyone else that is in need o' good sound advise.

Kelsey and team were great to work with! She is super knowledgeable on the area and made the…read moreprocess super simple. 10/10 would recommend!

Kelsey is extremely detailed oriented and knows the market like no other! If you follow her advice…read moreand follow the plan you will win in this market! Thanks Kelsey.

Just wanted to take a moment to express my deepest appreciation to Harosky Homes and their…read moreincredible team for providing us with outstanding service throughout our house hunting and buying journey. This is my fourth transaction with them, and I can confidently say their service has improved tremendously since the first time I worked with them. They maintained constant communication, answered every question we had, and treated my family not just as clients--but as family. A special thank you to Ms. Leian and Ms. Marysol for the thoughtful and sweet gifts--we truly appreciate your kindness and generosity. Also, a big shoutout to Ms. Evalani, who ensured all our documents were organized and submitted on time. Her responsiveness and attention to detail didn't go unnoticed--kudos to her! I couldn't have asked for a better team to guide us through this journey. I will absolutely continue working with them in the future and recommend them wholeheartedly to anyone looking for a reliable and caring real estate team.

Leian and Jose have been a huge help a transitional move for myself to Hawaii. Being from Georgia,…read moreI had a lot to learn about Hawaii real estate and taxes. Her team provided great education and resources for me to research. Overall I would love to work with the team again.

What can I say about Shannon Severance, After a couple of years working with her and a couple of…read moreother realtors, Shannon went beyond her job responsibilities and found us a home that we could afford and make our home...She went out of her way to make us feel comfortable and understand the process of homes here in Hawaii After wanting to give up on several occasions after getting frustrated... She has become a real friend and I would recommend Shannon Severance to any one looking for a home... She doesn't give up and makes you believe anything is possible... I can only say positive things about her...

Shannon went above and beyond every step of the way. She took the time to get to know us personally…read moreand really helped us search for exactly what we were looking for. She was very transparent with information and never pushed us to make decisions. In fact, she watched out for us and made sure we were well informed which kept us from being taken advantage of or making bad financial decisions. She and her team worked diligently for us and were very responsive to any questions or needs we had. I would absolutely recommend Shannon Severance to anyone and everyone. She is honest, trustworthy and will absolutely do everything she can to help you find your dream home!

Just closed the sale of my condo in Honolulu yesterday--exactly one month after I first reached out…read moreto Joe and his team about listing it. Amazingly smooth process from start to finish. While I was away from the island, Joe stayed on top of everything--from listing and maintenance to inspections and final closing. I truly appreciate his hard work, responsiveness, and dedication throughout the entire process. Thank you Joe, for making the sale so seamless!

If you're reading this, I strongly encourage you to reach out to Joe and his team. Like someone…read moreelse wrote in their review: "Their professionalism is unmatched, especially their care for details." I couldn't agree more. I worked with another real estate agent before Joe and the difference was night and day. Not only did I need to sell my Hawaii property long distance, the market at the time was challenging and the apartment building was scheduled for repiping. But Joe and his team came through every step of the way. From the beginning, they provided a clear break down of costs vs. expected actual net profit and offered various options for marketing packages. Finally, when my unit sold, they provided weekly updates of the current timeline till closing. If you're still reading this, just take one meeting with Joe and you'll know.

We bought our home while we were still living on the mainland, so everything had to be done…read moreremotely. Choosing David was one of the best decisions we made. From the beginning, he made the entire process easy. He visited properties for us, sent detailed videos, answered our questions quickly, and kept us updated without us even having to ask. What stood out most was that we never felt pressured. David was always honest, fair, and professional. He explained everything clearly, answered all of our questions, and gave us the information we needed to make our own decisions. As a military veteran, he understands the PCS process and was also very knowledgeable about our VA loan assumption. Moving is usually stressful, but David made the entire home-buying process feel smooth and stress-free. When we finally arrived in Hawaii, there wasn't a single surprise. The house was exactly as he had described it, which says a lot about how thorough and transparent he was throughout the entire process. We completely trust David. Whether we buy, sell, or rent a property in Hawaii in the future, he'll be the first person we call. We highly recommend him. もしハワイでお家の購入を考えている方がいたら、Davidさんは本当におすすめです。とても優しくて丁寧に、最後までしっかりサポートしてくれます!

Working with Hawaii Military Realty was an outstanding experience from start to finish. As a…read morefirst-time homebuyer, I had a lot of questions and wasn't familiar with the process, but David made the entire process feel manageable. He was patient, knowledgeable, honest, and always took the time to explain everything clearly. David and his son, Cameron, were an incredible team. They were both responsive, professional, and genuinely cared about helping me find the right home. Throughout the process, they kept me updated, answered every question I had, and were always available whenever I needed guidance. I couldn't be happier with my new home, and I highly recommend David and Cameron Kucic to anyone looking to buy or sell a home. If you're looking for people who genuinely care about their clients and go above and beyond, you won't find a better team.

Walked into Locations on a busy afternoon and was met with pure aloha. Dee and Jenny didn't just…read moresay hi -- they actually took a moment, made me feel welcome, and helped me out without any sales-y vibe. The office has that rare mix of professional and down-to-earth; you can tell the team cares about people, not just paperwork. Big mahalo to Dee and Jenny for the kindness and thoughtful service. If you're looking for a real estate team that treats you with respect and genuine warmth, this is the place. Highly recommend.

Our real estate agent Jay works out of this Locations - Kapolei. We did majority of our…read morepaperwork/signing here which was very convenient for us. BUT This review is for our agent, Jay Vea of Locations Hawaii. Let me just start by saying he is so AMAZING. I am not being extra or sugar coating.. he really is! Jay is professional, honest, hard working, pays attention to detail, and everything you need your real estate agent to be. As my husband would say, he is a hustler. Lol. We had connected with Jay about 3 years ago through another agent. Here's our back story summarized: I've dreamed of a single family home for our family to grow in, AND I wanted to make it happen before I turn 30 years old.. which seemed almost impossible in Hawaii. Back in 2018/2019, we planned to buy in 1-2 years but we made it happen in less than 2 months. We found got a pre-approval from our lender, toured a property and made an offer all within 24 hours. 2 months later and we were officially first time home buyers/owners in our very first home, a 3 bedroom townhouse in Kapolei. Some call it crazy, but I say it's all in God's perfect timing. Jay was a fairly new agent that year and had assisted our previous agent/his mentor during our transaction. Fast forward to 2021.. we lived in our townhome for about 2 years. Unfortunately and fortunately for covid, the home values were rising like crazy!!! It was a sellers market and I felt like it was a great opportunity to put our townhome at the time on the market and upgrade to a single home. We NEEDED to take advantage of the low interest rates and crazy market. I was interested in North Park by Gentry, which was one of the of new home builds in Ewa Beach. I knew that we would have to sell our home and use that equity for our next home. If you know anything about Hawaii's real estate world, you'll know how crazy competitive it is. We planned to put in for the North Park lottery, but knew we would be 1 of possibly 150-200 applicants, and each month they would lottery out a mere 4-5 homes. The good thing about the lottery homes were that they were set in price, depending on model. Our Plan B was to buy a home outside of the North Park build. We were well aware that we would have to over bid and compete against everyone else. Jay was very thorough in explaining out options and gave his expertise opinion in which way we should move forward. He always told us that ultimately, decisions are up to us and it is for our future. I never felt overly pressured, which was great. We ended up selling our townhome (making about $150k in profit from owning it for 2 years) and then offering for few homes in Kapolei (not North Park), and one of offers was accepted. Jay worked alongside our loan officer Matt Casamina from House of Finance, and they all made it happen for us. They went above and beyond to make our home buying process went quickly and without a hitch. Jay did the whole 9 yards and then some. From preparing our townhome to put on the market, going over offers, necessary paper work, signing, touring North Park, touring other homes, late night and early morning phone calls, zoom meetings and everything in between. Jay was there for us and that meant everything to me. Jay really knows what he's doing. He was very thorough, communicated well, and made sure we had all our sh*t together, and our transactions were on point. I won't say it was perfect, and there were many times I had doubts, but Jay reassured me along the way. Jay communicated really well, he was available or always got back to me in a timely manner. He arranged our home inspection, termite inspection, document signing, final walk through, and finally delivery of keys. Jay maintained communication with us throughout the process, day after day, month after month. One of my favorite things is that he has a vibrant personality but is also down to earth and relatable. During our time spent together on the phone, emails, touring homes and everything in between, we built a friendship that will last a lifetime. I am forever thankful we ended up with Jay as our real estate agent. I recommend him to my family and friends looking to buy or sell a property in Hawaii. Currently, I am so happy with our home and I think I am good and won't need to buy or sell a home for the next couple of years or so.. maybe? LOL. But I will definitely call him if/when I ever want to sell/upgrade or buy an investment property. Jay is like family now and will always be my go to real estate agent. He uses my family as a testament to show how it is possible for young people to buy their own home in Hawaii and building wealth through real estate is the way to do it.

If you ever need property management services of any kind in…read morethe Ko Olina / Kapolei area of West Oahu, don't hesitate to give Paradise Island Properties a call. We have been working with Mike Starr and Deborah Brandes for 3 years, and frankly, we are in awe of their superb service. "Service" in the real meaning of the word. These people will work for you 24x7 until they make you happy. We worked with them as property owners, as vacation renters, and property sellers. They were above all our expectations in each of these roles. All our tenants of 3 years were raving about the property management as well. It's just a real pleasure for us to pass the good word about the great service that Mike and Deborah and their staff provide. We are excited for you in advance. Mahalo. Nina and John

My wife and I were put in touch with Mike Starr through an acquaintance. At first he was very…read morehelpful. He sent lots of pictures of sample units and was very responsive and friendly as we were trying to decide whether to stay at Coconut Plantation or Kai Lani in Ko'olina. We wanted to stay in Hawaii for a month with our infant. As soon as we signed a contract his responsiveness went from waiting a day or two to weeks. When we did arrive, our apartment was nice and clean (though we had to ask him to show us around and answer our questions because no information was provided about things like the central air or internet). The internet, which is supposed to be provided per the contract, was not functional in the apartment. I was able to connect to someone else's network but the connection went in and out. This was a huge problem because I was working remotely and needed a reliable internet connection. So I spent half a day resetting the apartment's modem as he told ME to troubleshoot and reset the modem. He explained that I could connect to a network (which was unreliable AND someone else's), and that should be fine. We had a major disagreement about it over email, and instead of maintaining a professional attitude about it and apologizing, he got defensive. I also offered to talk about the disagreement face to face to alleviate any misunderstanding and never heard from him. I later discovered that the phones did not work either, and elected not to approach him about it after this episode. I just wanted to enjoy the rest of our time there rather than get frustrated by negative communication or a lack of responsiveness. Besides, both internet and phone should've been prepared and checked before our arrival per our contract. Mike and I didn't communicate at all the rest of our stay there. We opted to call his office where we spoke to other employees who were generally friendly. When we left we had to contact their office to make sure we checked out properly as we weren't sure what exactly was expected of us. We also expected to receive our security deposit back within 14 days per Hawaii law and our contract. We finally heard back from them after we tried contacting his office. 24 days later, we finally received a bill showing the deductions. The apartment allegedly took 10 hours to clean even though my wife and I spent over half a day cleaning 95% of the laundry and cleaning the apartment. There was no itemized report for the bill, just a general lump charge which we distrusted. He also tried to add on a carpet cleaning charge that we were not informed about at all (just one example of poor communication - we would've been happy to pay it if we knew up front what the deal was). Finally, the electric bill was $400.00 (our contract stated that you have to pay whatever is over $200). We asked him when he first came to the apartment how much the typical charge was, particularly if we kept central air on a lot. My wife distinctly heard him say that most folks didn't go much over the $200 limit. In essence, we felt he was misleading in that instance, and that the cleaning charges were completely unreasonable and unsubstantiated. Further, he didn't communicate with us at all after we left. We had to contact their office repeatedly just to figure out when we would get our money back. I rarely if ever write reviews on businesses. I was so put off by this experience that I felt it necessary to warn others. If you're a company or a someone in the military getting a discount, maybe this will work out OK for you. Even then there are probably better options out there - one of the employees at Ko'olina gave me several other options (unsolicited because he heard we were dealing with this particular company) to look into should we return to Coconut Plantation. The lack of communication, the pushback when I asked for a basic service in our contract (internet), and the security deposit mess are just the biggest examples of what I felt was a poor experience dealing with this company.