Laura Fleming and her team were absolutely amazing! We were on the fence about selling our first…read morehome in Hawai'i. That home was so special to us, and selling it was not an easy decision. Laura came highly recommended by our property manager, who had managed our home for several years--and now we know why. Please check out my review for Hawaii Pacific Property in Kapolei if you are looking for a good team to manage your home. From the start Laura was professional, organized, and extremely thorough. What stood out most about Laura was her empathy. She never pushed us to sell but truly listened and supported us through the process. Although we had exhausted all the options to make it work, I still had hope that somehow someway we could keep our beloved home. When we finally decided to sell she made a great personable presentation. Her presentation included clear charts, graphs, and market comparisons that made the process easy to understand and gave us full confidence in her strategy. Costs were upfront from the beginning. We were also in the process of purchasing another home on the mainland and had interviewed several realtors--and no one matched the caliber of Laura and her team. Their professionalism, communication, and genuine care set them apart. The communication was outstanding. We were notified every time someone viewed our home, and we received weekly email updates on how many times our listing had been viewed online, what homes sold in the area, . Laura personally called my husband or me every Monday with updates, and her team sent weekly seller reports with clear next steps. Everything was seamless, using DocuSign, Zoom, and other digital tools that made the entire process smooth and stress-free, even while we were on the mainland. We are so grateful to Laura and her team for guiding us step by step and making this sale such a positive experience. Highly recommend if you want a team who is professional, compassionate, and reliable!

I initially contacted Team Lally because Chat told me about their Guaranteed Sale Program, which…read moretheir website promotes as a way to sell your home quickly -- or they'll buy it. The website makes it sound straightforward and gives the impression that you can confidently move forward with purchasing another home. I mentioned this directly to Alesia Borja (MRP, SRES, PSA) before our Zoom meeting. As a listing partner with those credentials, I expected her to understand the program and explain how it works. Instead, the meeting turned into a long one-hour listing presentation, and the Guaranteed Sale Program was not discussed at all, even though that was the main reason I contacted them. Her follow-up response was that she would "connect me with the broker for clarity" and that the program is not designed for sellers who want a home sold in 30 days. That felt like my question was sidestepped rather than answered. Adding to the confusion, my husband listens to Adrienne Lally and Attilio Leonardi on their Saturday morning radio show, where they consistently say that "if they cannot sell your home, they will buy it." That messaging is very clear, yet the explanation I received suggested the reality may be much more limited. Because of that, the Guaranteed Sale Program felt more like a marketing hook to draw people in rather than something clearly explained upfront. Pros: Organized general listing presentation. Cons: The Guaranteed Sale Program, heavily promoted on their website and radio show, is not what it appears to be. Despite this being the main reason I contacted them, the program was not discussed at all during the meeting. Adrienne knew I already have a realtor, who would facilitate my purchase while Team Lally would sell my home, yet the program was still sidestepped. No follow-up has been received.

Tiffany did a such a great job helping me sell my property that I just had to have her help me buy…read moremy new home. She was always available by phone and text to answer any of my questions and concerns. She took the time to explain things I didn't understand and put my worries at ease. She also was very good at ensuring I met all my deadlines in the buying process. She is an excellent negotiator and was able to get me the price I was aiming for, as well as additional credits that I wasn't expecting. Overall, the buying experience went very smoothly. Tiffany is a great realtor who I trust and will recommend to all my friends!

My husband and I greatly appreciated working with Ashley in the process of selling our condo…read more Ashley was extremely supportive and responsive every step of the way. She had great suggestions for staging our home, proactively sought feedback from potential buyers and their agents after open houses, and worked hard to help resolve unexpected challenges along the way. We greatly appreciated Ashley's guidance and excellent communication, as well as the savings made possible through her 1.5% commission. We would highly recommend Plumeria Properties to any homebuyers or sellers.

We rarely write many reviews, but Celester Thomas (Principle Real Estate Broker) and Erika Richards…read more(listing agent) earns it. We received a VALPAC Ad for SOLDIER-TO-SOLDIER HAWAII REALITY, LLC and contacted Celester, who was kind enough to review our rental home although the renters had several months left on the lease. Once the renters moved out, we had the property thoroughly cleaned, with necessary repairs completed. Celester had the property professionally photographed and listed literally within a few days after notification in early March 2024 of our intention to sell. It closed at the end of May 2024. Most of our communication was with Erika. She always kept us informed of everything - all the showings, inspections, parties of interest communications, escrow info, etc. We had many many questions which she answered or found the answer timely. Memorable events: The SOLDIER TO SOLDIER HAWAII REALITY, LLC is a solid company. We needed to find someone to professionally line the kitchen cabinets & drawers. Laurie, the photographer, helped us tremendously get that done. About one week prior to closing, the buyer (who was a realtor) sent the Home Inspection Report. The buyer sent a document to sign stating: "The buyer is willing to approve /release/ satisfy 3-1 for the SELLERS CREDIT OF" $6,500 for the noted finding." Really? The findings were mostly minor things like toilet base loose, bathroom shut off valve leak, need for "missing GFCI or AFCI outlets", etc. Although we were ready to repair, Celester knew the cost was over-inflated. We do not know what he did, but after a few days, the buyer sent a Waiver-of-Inspection Report document via DocuSign. We knew right then and there that Celester and Erika were representing the seller and protecting our finances. The following is not a fault of the Realtors, but our opportunity share a Title company issue. We didn't see the Title Guaranty of Hawaii, LLC Escrow - Estimate Seller's Statement until the afternoon prior to closing! If would have been good to review it to have time to question some of the charges that we thought should be for the buyer. We did call Title Guaranty immediately, but of the items of question were essentially already set for closing. The Sellers Final Packet was sent after closing the next day. The Final Packet line "Balance due TO seller" differed by over $146K TO seller than the Estimate Seller's Statement! We were happy to see that. LESSION: Insist escrow share the Estimate Statement at least a week prior to closing. In summary, Celester and Erika (both prior service Veterans) both exemplified military values of professionalism and pride in their line of work. Especially noted was honesty and prompt attention to our needs. They KNOW and DELIVER exemplary customer service. We saved thousands and thousands by contracting with them, plus they gave to notched service to us. We recommend Celester and Erike and their SOLDIER TO SOLDIER team to anyone! God Bless America! MC COL, USAR (ret)

Long time customer. Ever since I met Celester I no go anywhere else when it comes to real state…read moreneeds but SOLDIER to SOLDIER. His attention to detail as well as excellent customer service here or on the BIG island is unparalleled. Recently we have been looking at properties in Hilo and it has been a challenge, his team, Sherry, Patricia to name a few are there when we need them. Kudos to U! No wonder Y when it comes to real state there is nowhere else to go but Celester Thomas' SOLDIER to SOLDIER. Highly recommend him 'n his team as they will take care o' VETERANS as well as anyone else that is in need o' good sound advise.

Kelsey is extremely detailed oriented and knows the market like no other! If you follow her advice…read moreand follow the plan you will win in this market! Thanks Kelsey.

I rarely leave negative reviews, but I believe transparency is important--especially when someone…read moreis making one of the biggest financial and emotional decisions of their life. We hired Kelsey because, at the outset, she presented herself as someone who thrived in challenging markets. She emphasized that she was up for difficult listings, could sell homes quickly, and genuinely empathized with our situation. As a military family preparing for a PCS to another state, we needed someone we could fully trust to manage the sale of our home while we were out of state. She also shared that she had personally navigated difficult listings and multiple agents in the past, which created a sense of understanding and alignment. Based on that, we put our complete trust in her. In the very beginning, things felt okay. The first month or so was slow but consistent, and there were a couple of open houses early on. However, those open houses stopped very quickly--within the first one to two months of the listing. The home was listed in July 2025, and after those initial open houses, the agent determined that open houses had "run their course." From that point forward, there were no additional open houses for the remaining months the property sat on the market. As time went on, engagement steadily declined. I frequently had to initiate contact just to get basic updates. Even then, responses were often delayed, vague, or surface-level. When I asked specific, time-sensitive questions--about strategy, buyer feedback, or next steps--the answers lacked depth and did not help me make informed decisions. There was no sense of ownership or accountability in moving the listing forward. Over time, the strategy narrowed almost entirely to repeated pressure to significantly drop the price, without any meaningful change in marketing approach, increased effort, or a creative plan to address stagnation. Price reductions were treated as the primary solution, without updated marketing, refreshed listing materials, expanded outreach, or a proactive plan to re-engage the market. While we understand that market conditions are not fully within an agent's control, we asked thoughtful, specific questions to ensure that any price adjustments would be part of a broader, strategic approach rather than a reactionary move. When we did not immediately agree to reduce the price without that clarity, the agent effectively disengaged from actively managing the listing. As communication deteriorated further, I was eventually forced to contact the brokerage directly after several days of silence, simply to get acknowledgement and clarity. Toward the end of the relationship, I sent clear, time-sensitive messages asking for updates and direction. Those messages were delivered--and ignored. That silence was the most distressing part of the entire experience. This experience was not simply a reflection of a difficult market. It was professional disengagement. When a client hires an agent, they are trusting them with a major financial asset. That trust requires persistence, communication, adaptability, and follow-through--especially when a property does not move quickly. Unfortunately, that was not the case here. There was no sustained follow-through, no adaptive strategy, and a clear resignation early in the process. In the end, our home remained on the market for a total of 203 days under Kelsey's management. After making the decision to move on, we relisted with a new agent, went under contract within 16 days, and successfully closed on the sale shortly after. That contrast speaks for itself.

Just wanted to take a moment to express my deepest appreciation to Harosky Homes and their…read moreincredible team for providing us with outstanding service throughout our house hunting and buying journey. This is my fourth transaction with them, and I can confidently say their service has improved tremendously since the first time I worked with them. They maintained constant communication, answered every question we had, and treated my family not just as clients--but as family. A special thank you to Ms. Leian and Ms. Marysol for the thoughtful and sweet gifts--we truly appreciate your kindness and generosity. Also, a big shoutout to Ms. Evalani, who ensured all our documents were organized and submitted on time. Her responsiveness and attention to detail didn't go unnoticed--kudos to her! I couldn't have asked for a better team to guide us through this journey. I will absolutely continue working with them in the future and recommend them wholeheartedly to anyone looking for a reliable and caring real estate team.

What truly set this experience apart working with Leian Harosky and her team was not just the…read morehonesty and straightforward communication, but the commitment that continued even after closing. I always felt I was getting real answers, no pressure, just transparency and care. What surprised me most? The events and educational sessions hosted after the sale. They didn't just help me buy a home, they've helped me understand how to protect my investment and plan for the long run. This is more than a transaction; it's a relationship built on trust and support. I am glad I attended Leian real estate education in Fort Stewart and now I owned a piece of paradise. Highly recomend. Leian Harosky and her team.

What can I say about Shannon Severance, After a couple of years working with her and a couple of…read moreother realtors, Shannon went beyond her job responsibilities and found us a home that we could afford and make our home...She went out of her way to make us feel comfortable and understand the process of homes here in Hawaii After wanting to give up on several occasions after getting frustrated... She has become a real friend and I would recommend Shannon Severance to any one looking for a home... She doesn't give up and makes you believe anything is possible... I can only say positive things about her...

Shannon went above and beyond every step of the way. She took the time to get to know us personally…read moreand really helped us search for exactly what we were looking for. She was very transparent with information and never pushed us to make decisions. In fact, she watched out for us and made sure we were well informed which kept us from being taken advantage of or making bad financial decisions. She and her team worked diligently for us and were very responsive to any questions or needs we had. I would absolutely recommend Shannon Severance to anyone and everyone. She is honest, trustworthy and will absolutely do everything she can to help you find your dream home!

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

We bought our home while we were still living on the mainland, so everything had to be done…read moreremotely. Choosing David was one of the best decisions we made. From the beginning, he made the entire process easy. He visited properties for us, sent detailed videos, answered our questions quickly, and kept us updated without us even having to ask. What stood out most was that we never felt pressured. David was always honest, fair, and professional. He explained everything clearly, answered all of our questions, and gave us the information we needed to make our own decisions. As a military veteran, he understands the PCS process and was also very knowledgeable about our VA loan assumption. Moving is usually stressful, but David made the entire home-buying process feel smooth and stress-free. When we finally arrived in Hawaii, there wasn't a single surprise. The house was exactly as he had described it, which says a lot about how thorough and transparent he was throughout the entire process. We completely trust David. Whether we buy, sell, or rent a property in Hawaii in the future, he'll be the first person we call. We highly recommend him. もしハワイでお家の購入を考えている方がいたら、Davidさんは本当におすすめです。とても優しくて丁寧に、最後までしっかりサポートしてくれます!

Cameron has the patience of a Saint. Anything I asked for, if it was within his power, he gave it…read more He has a lot of resources at his fingertips and it helped me a lot. I would highly recommend his services whether you need to buy or sell.

Walked into Locations on a busy afternoon and was met with pure aloha. Dee and Jenny didn't just…read moresay hi -- they actually took a moment, made me feel welcome, and helped me out without any sales-y vibe. The office has that rare mix of professional and down-to-earth; you can tell the team cares about people, not just paperwork. Big mahalo to Dee and Jenny for the kindness and thoughtful service. If you're looking for a real estate team that treats you with respect and genuine warmth, this is the place. Highly recommend.

Our real estate agent Jay works out of this Locations - Kapolei. We did majority of our…read morepaperwork/signing here which was very convenient for us. BUT This review is for our agent, Jay Vea of Locations Hawaii. Let me just start by saying he is so AMAZING. I am not being extra or sugar coating.. he really is! Jay is professional, honest, hard working, pays attention to detail, and everything you need your real estate agent to be. As my husband would say, he is a hustler. Lol. We had connected with Jay about 3 years ago through another agent. Here's our back story summarized: I've dreamed of a single family home for our family to grow in, AND I wanted to make it happen before I turn 30 years old.. which seemed almost impossible in Hawaii. Back in 2018/2019, we planned to buy in 1-2 years but we made it happen in less than 2 months. We found got a pre-approval from our lender, toured a property and made an offer all within 24 hours. 2 months later and we were officially first time home buyers/owners in our very first home, a 3 bedroom townhouse in Kapolei. Some call it crazy, but I say it's all in God's perfect timing. Jay was a fairly new agent that year and had assisted our previous agent/his mentor during our transaction. Fast forward to 2021.. we lived in our townhome for about 2 years. Unfortunately and fortunately for covid, the home values were rising like crazy!!! It was a sellers market and I felt like it was a great opportunity to put our townhome at the time on the market and upgrade to a single home. We NEEDED to take advantage of the low interest rates and crazy market. I was interested in North Park by Gentry, which was one of the of new home builds in Ewa Beach. I knew that we would have to sell our home and use that equity for our next home. If you know anything about Hawaii's real estate world, you'll know how crazy competitive it is. We planned to put in for the North Park lottery, but knew we would be 1 of possibly 150-200 applicants, and each month they would lottery out a mere 4-5 homes. The good thing about the lottery homes were that they were set in price, depending on model. Our Plan B was to buy a home outside of the North Park build. We were well aware that we would have to over bid and compete against everyone else. Jay was very thorough in explaining out options and gave his expertise opinion in which way we should move forward. He always told us that ultimately, decisions are up to us and it is for our future. I never felt overly pressured, which was great. We ended up selling our townhome (making about $150k in profit from owning it for 2 years) and then offering for few homes in Kapolei (not North Park), and one of offers was accepted. Jay worked alongside our loan officer Matt Casamina from House of Finance, and they all made it happen for us. They went above and beyond to make our home buying process went quickly and without a hitch. Jay did the whole 9 yards and then some. From preparing our townhome to put on the market, going over offers, necessary paper work, signing, touring North Park, touring other homes, late night and early morning phone calls, zoom meetings and everything in between. Jay was there for us and that meant everything to me. Jay really knows what he's doing. He was very thorough, communicated well, and made sure we had all our sh*t together, and our transactions were on point. I won't say it was perfect, and there were many times I had doubts, but Jay reassured me along the way. Jay communicated really well, he was available or always got back to me in a timely manner. He arranged our home inspection, termite inspection, document signing, final walk through, and finally delivery of keys. Jay maintained communication with us throughout the process, day after day, month after month. One of my favorite things is that he has a vibrant personality but is also down to earth and relatable. During our time spent together on the phone, emails, touring homes and everything in between, we built a friendship that will last a lifetime. I am forever thankful we ended up with Jay as our real estate agent. I recommend him to my family and friends looking to buy or sell a property in Hawaii. Currently, I am so happy with our home and I think I am good and won't need to buy or sell a home for the next couple of years or so.. maybe? LOL. But I will definitely call him if/when I ever want to sell/upgrade or buy an investment property. Jay is like family now and will always be my go to real estate agent. He uses my family as a testament to show how it is possible for young people to buy their own home in Hawaii and building wealth through real estate is the way to do it.

If you ever need property management services of any kind in…read morethe Ko Olina / Kapolei area of West Oahu, don't hesitate to give Paradise Island Properties a call. We have been working with Mike Starr and Deborah Brandes for 3 years, and frankly, we are in awe of their superb service. "Service" in the real meaning of the word. These people will work for you 24x7 until they make you happy. We worked with them as property owners, as vacation renters, and property sellers. They were above all our expectations in each of these roles. All our tenants of 3 years were raving about the property management as well. It's just a real pleasure for us to pass the good word about the great service that Mike and Deborah and their staff provide. We are excited for you in advance. Mahalo. Nina and John

Avoid at all cost! Property manager is unreliable and made us very uncomfortable. They quoted us…read moreone price, and then charged us a higher rate! The unit was dirty when we moved in, then we were again overcharged for cleaning when we moved out. Never EVER again!