Needed a return treatment as we were still seeing a few here and there. Roger came out and serviced…read moreagain very thoroughly. He stood by the first treatment. There was no additional charge. His expertise and excellent service are really commendable. Highly recommend this vendor.

In support of Siobhan S. review, I must tell you that I have the canceled check made out to Roger…read moreArtz . He had a fellow by the name of Jose and a younger man do the job. There was no raccoon. There were dead mice and fecal matter all over my attic after he supposedly did the job. I find it difficult to believe that businesses like Monmouth Pest Control exists. He wanted Siobhan's review taken down and was willing to compensate me to get it down but he didn't keep his word there either. Thank you.

Minus Stars but not available to post...Beware... I had the worst experience with this company,…read moremainly the management at the Columbia South Carolina office, mainly with manager Brian Alexander and worker Jeffrey Goin. I resigned a contract with Orkin for services I had prior and all was good until they came out for the 1st treatment and advised my son who lives in a house off campus that the contract we signed is way too low in price and refused to treat the house. I called and manager refused to call me back, after 10 attempts and speaking to 10 different very nice ladies. At last After my last attempt he decides to call my son a 20 year and talked inappropriately to him advising him again that they will not honor the contract. I called again frustrated about the lack of calling me back an adult that signed the contract to deal with. But Brian only is man enough to deal with kids. I will be reporting him to corporate with no regards to how to deal with kids or honoring a contract... who is JOKER making his own rules. Never do business with Orkin my goal is make sure I make as many as can aware. Going to post this on every possible outlet. Kids are not in good hands with Brian Alexander at ORKIN SC.

Orkin is a total disaster. Unprofessional, disorganized, and completely useless…read more If I could give zero stars, I would. Orkin Pest Control has been the most frustrating, unprofessional, and unresponsive company I've ever dealt with. We've been paying for monthly service, yet the pest problems continue and the service we're supposed to be getting simply doesn't happen. From the start, things were a mess. When we first set up our account, they sent a technician out for an initial visit. He showed up, greeted us with "What's good?" and immediately came off as unprofessional. We explained we wanted a general inspection around the home and some preventative treatment for insects. He flat-out refused and said they don't do that. I asked, "Then what are you here for?" and he sarcastically pointed at a cobweb and said, "Oh, I see one there." At that point, I asked him to leave because he clearly wasn't taking the job seriously and was acting like an entitled fool. I called to complain, and a manager sent out a different technician and this one was more respectful and gave us his personal business card, saying we could call him directly anytime we had issues. But when we actually did call him, he blew us off and told us there was nothing he could do, and to call the office. Of course, the office doesn't answer or return voicemails. Trying to get a same-day appointment which Orkin advertises as something they offer was a complete joke. I was passed from one customer service rep to another in what felt like a game of musical chairs. Each one would type my info into a system and say someone would call me back. Nobody ever did. To make it worse, one of their main numbers has a recorded message saying, "If this is an emergency, call this number." I called that number, and the person who answered said there's no such thing as an emergency line. So why are you telling customers otherwise? Then, a rodent got caught in one of the traps they placed, and when I called to have someone come remove it, I was told they don't offer that service. So I'm paying for pest control, but I'm expected to deal with the pests myself? On top of all that, they double charged me for a service, and the first rep I spoke to tried to brush it off like it wasn't a big deal. I had to demand a refund before anyone actually did anything about it. That's unacceptable. This company is completely disorganized. The technicians are unreliable, the customer service is useless, and the communication is non-existent. They're happy to take your money every month, but when it comes to actually doing their job, they vanish. Orkin is not worth your time or your money. Save yourself the frustration and go with a company that actually cares about its customers and stands by its service.

We just bought a new house and there were issues with spider crickets and mice. We called Aardvark…read moreand Jerry came down the same day to help us out. He was amazing, his knowledge and experience was fantastic. The pricing was very affordable as well. Would definitely use again!

Called Jerry to set up appointment, no answer but left him a voice mail…read more Later he texted me, "send me your address I can come out tomorrow (Monday) afternoon. Took off work and NO SHOW. I texted him around 5 are you still coming? He called me right back and said I live too far out from where he was. Preceeded to say I can probably come Tuesday since I will be up that way. I will call you and let you know. Tuesday, no call, no show. I texted him Wednesday asked if and when he planned on coming. His reply "I'm so busy right now, sorry please call another company. WHAT???? Why not just say that from the beginning. Not a good way to run a business, unprofessional .

was not the right solution for our issue recommendations were not effective we needed to handle…read moreindependently but team is very nice and respectful

Efficient, professional, and solution oriented, and the pest issue was eliminated…read more Jonathan communicated in a very timely manner . I recommend this company for all your pest needs relating to bugs, mice and rats. Thank you MMPC

5 star for honesty! My parents called because we saw a few Carpenter Aunts inside the house this…read morepast Spring. There are two major reasons why we gave this business five stars. 1. Stanley (owner) came by at no or little charge to come by and assess. Everyone else wanted a hefty fee. Some insisted on a portion or full cost of exterminating Carpenter Aunts even before setting foot into the house to diagnose the situation! 2. Instead of up-selling my parents into scaring them for the worst, he was COMPLETELY honest. He told them there was no need for concern. It was only a few aunts. He couldn't find a nest etc. and - in our case - it seemed to be seasonal. He explained in detail what to look for, what would be considered serious enough to call a professional, and what to do in the meantime. He was right. They stopped coming around after spring. Stanley, the parents have inked you into the old telephone book and taped up your card by the phone. (Their version of speed dial). However, my siblings and I have you on our gadgets. We periodically come across pest situations, and you'll be the first to call. Happy to refer you to anyone that asks. I hope this review helps.

Stan is the man , called him up he came out same day and fixed my problem. super easy to work with,…read morefantastic communication and quality service

Cowleys pest services were amazingly quick to respond. Within a day they sent Tom. who was…read moreincredibly informative and helpful If you truly need service, I would recommend them highly!!

A technician came to my home today unannounced to do our "spring service", which would be fine,…read moreexcept we have a newborn and my wife was breastfeeding when the tech knocked. I was not home at the time and my wife put me on the phone with the tech who apologized and said "you were probably sent a confirmation via text or email. It looks like it's been a busy week for you though so no worries if you missed it". I did not, in fact, miss any confirmation, since none was sent. When I called Cowleys to inquire what happened, they said they don't actually confirm these visits - they just show up?? But then why would you knock on my door if you don't need anyone to be present? This is WILDLY unprofessional behavior - not just showing up unannounced with chemicals in a home with a newborn, but then trying to gaslight me for your lack of communication. The entire phone call felt like the rep was annoyed at me and she did absolutely nothing to help beyond adding me to a "list" where they would notify me to confirm future visits. I've received confirmation from them in the past, so I don't know what happened on their end, but I cancelled my service with the rep immediately. What a waste of money this whole ordeal was. I DO NOT recommend these people at all.

This guy knows his stuff! We had a raccoon problem living in our basement and Marc really went…read moreabove and beyond to help us and get rid of the problem once and for all

Very satisfied with Honest Abe's! They safely removed a skunk from my garage without it spraying,…read morewhich was a huge relief. The technician was prompt, professional, and explained everything clearly. I couldn't have asked for a better experience. Highly recommend!

My grandmother recently had a termite infestation in her attic, which was followed by extreme…read morepanic! Larry was fast to pick up the phone and answer all my questions and concerns. I wanted to tackle this situation fast as well considering my grandmother's age. Rob was dispatched the very next day! He explained in detail how and where these bugs were coming from. Their prompt and professional service is worth every penny! Quality does cost, so i didn't mind paying for their premium service. Thanks again Larry and Rob!!

I do not recommend this business should you require compliance outside of the typical visit and…read moretreatment request. The technicians are responsive, pleasant, and do the work expected. However, management, office managers, and others do not have the business acumen required for projects outside of the basic assessment and treatment.

One of the best pest controls I've used. Extremely knowledgeable. He does not rush his work. He…read moretakes the time to explain everything and honestly cares. Pricing is also very reasonable. I will be a returned customer. Very happy with his work!

FANTASTIC!! Came, saw, delivered! Awesome! Will use them going forward!read more

Dan at Bug Bust Pest and Termite Control is the best! we just had service done. Very honest and…read moreknowledgeable! explains everything! cannot say enough good things about him and the company! I highly recommend to use Bug Bust Pest and Termite Control, if you have a problem!

This is the pest control company my landlord sent to my home was very unprofessional. He seemed to…read morebe a friend or family member of my landlord. I looked up his phone number and came across this website. The technician spoke in a rude and dismissive way, to my 10-year-old daughter when she was telling him simply " there is a bee upstairs flying around and my mommy is going to kill it " his response to my daughter was " ok I do not need to know that which I found completely unacceptable. Than " proceeded to walk pass her didn't attempt to kill the bee or pick up the dead ones in my home. He also told me that the bees are not coming through the vents when I told him that my children and I have seen them coming out of the vents and my upstairs and downstairs sliding doors. My 11 year old daughter noticed him using my ladder without ever asking for permission to do so. When I asked if that was my ladder he was on, he got an attitude and said, "So you want me to go all the way downstairs to get mine?" That was not only disrespectful, but also careless since this is my personal property inside my home. Instead of apologizing or simply using his own equipment, he got upset. He told me to "hold on," so I thought he was going to get his ladder. Instead, he just left my home altogether leaving both my back door and my front door wide open as he walked out. Leaving me and my children and twin babies even more unsafe. I then called my landlord and he fabricated and told her that I was rude. I have cameras in my house from the moment he came to my door and asked him was he the exterminator due to his appearance how he was dress he said " I am " didn't speak introduce himself or anything. Very unprofessional. The way my landlord was speaking was as if he was a family member of hers. This behavior was not professional, not respectful, and certainly not safe. I would not recommend this company to anyone looking for reliable and courteous pest control service. Below is the photo of the guy and as you can see he came with his own equipment from the van with two ladders and had the Audacity to have an attitude and be rude to me about my personally property I purchased in my house. I use my ladder for personal things in my house not with shoes or outside use I don't even have to explain myself because he could have asked or simply used his own equipment and than was rude to my child. Very rude so do not book this company if that guy is coming! He did not fix the issue after later that night 11:08pm a bee came out one of the vents in my bedroom and one in the ceiling in the kitchen. I have been having this issue killed and have collected over 65+ bees in my house from July 2025-current. I have been to the E.R and doctors I have not been sleeping well due to bees being in my home and having children and twin babies and my landlord finalllllyyyyy sends an exterminator 9/09/2025 he was rude and didn't fix anything just left without saying anything.