Dennis was very professional, knowledgeable and polite. My 3-year-old portable AC was acting up and…read morenot blowing out cold air anymore. He diagnosed the problem right away and assessed that it would cost more to fix than get a new one. Since I had the warranty, he called it in and he was so great at following up after the appointment to make sure I received the credit to go get a new AC. I would highly recommend Dennis and B&R for reliable, honest service.

The owner and his coworker went above and beyond to deliver and install a new air conditioner same…read moreday for my residence during a heatwave. I highly recommend B&R Electronics and AC.

I think we all get very nervous if we have to repair anything because all of us had not a very good…read moreexperience one time or another. But after dealing with Michael, you get to know a true professional with honesty .

Michael was really wonderful. Our samsung plasma TV stopped turning on. He came to our apartment…read moreto take a look and when he couldn't fix it on-site, he took it back to his shop to fix it, and then returned it to us. There was no charge to come out and look at the TV - there was a charge to take the TV back to his shop, but he applied that charge to the final cost of the repair. And the total cost of the repair was significantly less than replacing the TV. He was an incredibly good sport about the difficulty of finding parking in our area, and the fact that we failed to actually connect the first time he tried to return the TV. I recommend him highly, and would use him again in a second if the need ever arose. (hopefully not!)

I have been having issues with my Dell laptop. Finally it was said that I needed to have my battery…read morechanged. After going to Best Buy twice, I looked up laptop battery replacement shops. Cyber on U was the first store. Max was in constant communication. The change out was done in under 5 minutes. Max even showed me that I have space to add a hard drive. The price was also good. I am considering to go back for a cracked iPad. However, I know I have a place for my clumsy self if anymore of my electronics need some TLC.

I never heard of this place until my husband bought a groupon for $75 to fix my ipad mini…read more First off, that's the original cost so that's not a savings at all. My ipad mini dropped by accident and the screen was cracked. It was still working fine except the glass was broken and you could easily get cut. Again, everything was working like normal and the screen was just cracked..that's all. The ipad was brought in for repair on a dead battery because I forgot to charge it. I get a call from the guy here who said the ipad was charged up and the crack actually caused a black spot on the screen. If I wanted this fixed it's an extra $75. I told him I played with the ipad numerous times after it fell and there was no black spot. He stayed quiet. He probably thought I never saw the screen after it fell...not the case. I told him no, dont fix it and I'll see what he's talking about when I pick it up. Went the next day to pick up and saw the round black spot. I told him this was not there when it fell. Again, he said nothing. I told him how did the black spot appear and he said from the drop. Um, no thats not the case and I told him this wasn't there. Again, he said nothing. Once I got home my husband was very upset and called the location. He spoke to the guy and told him this was a crappy job he did and asked how the spot appeared. He actually told my husband the spot got worse after he opened the ipad to fix it. Clearly the spot appeared after you attempted to fix the glass. Why should we pay to fix your mistake????!!!! He never offered to fix his mess. What kind of customer service do you provide? None apparently. We actually thought bringing my device here was a mistake and we shouldve went to kings plaza mall and had the kiosk people fix it or even my neighborhood guy who does good work with apple products. Now, I have to pay double to fix his mistake. I will not leave this here, I'll be looking to file a complaint with this so called company. I will post a picture of the spot he caused on my ipad.

Amazing service explain the issue with the charger breaking into the iPad, fixed it within 20…read moreminutes

STAY AWAY, TERRIBLE. I came in with one cracked lens. The guy fixed it in 10mins, great. I TESTED…read moreout my camera and there's a black smudge. I took pictures all morning and the entire month with the cracked lens and NO smudge on my camera. If there was a smudge, I would've immediately got it taken care of quick. We argued back and forth, basically I paid for the cracked lens and I will have to PAY AGAIN $150 to get the camera part fixed. This SMUDGE was created by their employee when he was working on my lens. I asked if they can just redo it, clean it up or check. NOPE. $150 new camera or zoom in to .9x every time to avoid the smudge (JOKE) or go somewhere else. No accountability and it was either pay to get fix or leave. They blamed ME for having the smudge me. Please check other places first and see their options/process. Also please read negative reviews first as well. SO furious and scam artists. "Bring car in to change the oil and now gotta get a new engine". The manager, dirt bag DGAF. Don't get fooled. 100% scam. Same owners, two stores. I tried to work with them, I just want my camera to be fixed with no smudge, not even 50/50 or showing any decent customer service. The guy who was working on my phone accidentally took a picture of himself with NO smudge and then after there's a smudge.

David from Unimech Computers is a great professional. Love his approach and service.read more

My Samsung 65" frame tv wouldn't come on. After an hour on…read morethe phone with Samsung tech support, and little to show for it I called Smart TV repair. Fifteen minutes later Rashad had me back up and running. He's amazing!

My 6-year-old TV suddenly stopped turning on, and when I called Best Buy, they wanted $150 just to…read morediagnose the issue. Then Rashad came along like an angel. I reached out to him, and within two days he traveled all the way from NJ to NY and fixed my TV in just a few hours. He is professional, extremely knowledgeable, and trustworthy. I'm so grateful I found him, he saved us $2,000 and is now my go-to for any future repairs. Recommend 10000/10

The tech who attended to me at The Fix was Buket (pronounced bouquet) yes my arse called the lady…read moreBUCKET *I'm embarrassed* Five solid stars and the following interaction is why I think she, they are deserving of a top rating. My phone needed a facelift and Ms. Buket quoted my $15.00 for material (I didn't realize at the time her service fee was included in that quote). I was shocked as I thought it extremely reasonable and would have tipped her as well. She did her magic in under two minutes and presto, my phone looked brand new. However, when she attempted to recase it my new protective shield kept bubbling. She informed me it was because of the type of case I had. Shxt, I've been walking around with a tight arse case damaging my phone all this time! Yikes! Anyway it wasn't her fault and as I attempted to pay her 20 bucks she said to me "no just give me $5.00 because this didn't fit well." **mouth open**. I mean 15 bucks wasn't bad to start with, in fact I felt like I was ripping her off but now she only wants to charge me for her material when the shield not fitting my phone was my mistake wow! I was happy to still tip her. Integrity from a business goes a looooooong way with me. My Yelp pals know I've been slipping with writing my reviews but this one I had to pen asap because I didn't want it to get lost in my review vault. Great customer service deserves to be shared as sadly, it's no longer the rule but the exception. For future phone issues **knocks on wood** The Fix definitely has my business. Give them a try. Thanks Ms. Buket! The End.

Yeah I wouldn't recommend anyone this place, not only me but my coworkers also had a very bad…read moreexperience here. I recommend going to the downstairs kiosks or straight to the Provider's store if you need something more than a screen protection. I came in with problem and left with another which costed me more and taught me a valuable lesson. Not only I was very upset since i realized the error days later, i came in to explain the situation, I was given a washy lame excuse, they didn't want to even accept to their mistake and cursed me out using Vulgar speech! This is how you all treat your customers especially first timers? Good thing the manager is a nice person to even out the crappy disrespectful customer service. Next thing you know, The provider for my device told me today said it's 99% on them. Main point don't be like me, AVOID THEM!