Most recently, I called the office to reschedule my appointment on 08-04-2023 for time 4p-6p…read morebecause I work daily until 4p and the woman in the office put in a note for my preference and that I worked daily until 4p. I was called at 1:44p by the tech, who obviously didn't read or get the note, and asked if he could come sooner. I explained that I worked until 4p and wanted him to come after I got off work. He said okay and that he would do so. He called me again at 3:23p and told me he was 30 minutes away and heading my way. He showed up at 3:40p... 17 minutes later. I was very upset over his lack of consideration and respect for my wishes for him to show up after I got off work at 4p. The previous time I had a tech out they were an hour late and didn't bother to call and let me know they were running late and so I wasted most of my day waiting on him, then had to leave for an appointment. He said they were short staffed and apologized. I asked for him to reschedule and he talked me into just doing the outside and returning another time to do the inside. Again, lack of consideration and respect for the customer. I let it slide and didn't report it to the office, but did tell him to please be considerate next time and let the customer know if he will be later than the quoted time. But with my experience with the tech on 08-04-2023, it is evident the staff just don't care what the customer wants or how their work (or lack there of) affects the customer's day. So I decided to cancel my subscription and will go to a company with better customer service. I spoke with a woman in the office on the phone this past Friday to report the tech and she was not the most pleasant or understanding. I proceeded to ask to have my services canceled, to which she went ahead without even asking why. I then told her I wanted to file a complaint, she seemed annoyed by this, and I told her about the last two techs and the inconvenience they caused. She couldn't care less and appeared to, out of obligation, agree that the tech's actions were wrong and she would send a message to their supervisor and have the supervisor (Tom/Todd??) call me to follow up. I've yet to receive a call back. Again, no one seems to care. I was, however, reminded that I would have to pay $57 for this month since the tech came out and sprayed the outside of my home, even though it wasn't when I wanted him to and I, for the second time, couldn't have the inside of my home sprayed because the tech didn't come when he was supposed to. Great way to keep customers! Very disappointed and seems customer satisfaction and support is NOT a priority to Orkin. Fortunately, there are lots of other companies to choose from and I can go elsewhere. No, I would not recommend Orkin to anyone. The bugs mostly stayed out of the home, that's the only positive, but other companies can offer the same results.

1. They kill ants for a week not two months which are their intervals…read more 2. They purposely don't kill pests so you have to keep paying 3. I got stuff off of Amazon that got rid of a lot of the ants in one day. 4. If there are mice in your attic, skip paying them 20 k. I priced out the same services for 3 k which included adding more insulation than orkin was stating that he'd provide in the 20 k quote 5. Save money and time and go elsewhere!

We had a growing Yellowjacket nest attached to the window of our chicken coop. Needless to say it…read morewas a little worrisome due to our 7 hens living inside the coop and run! Kevin was extremely prompt in coming out to treat the nest. He had to figure a way to organically remove it due to the chickens being present. He followed up quickly as the yellowjackets decided they weren't finished making their nest after Kevin removed it the first time. He did a terrific job and was quick to come out the second time and that did the trick! Kevin was thorough and easy to communicate with. I would highly recommend PeztPro to treat any unwanted pests around your home. He truly cares about making sure the job is done and done right!

Excellent service and communication! We would definitely recommend. Very quick response and…read morescheduled us immediately.

Service was timely. The information shared concerning my termite problem. Informative and…read moreeducational I'm very pleased with the program which will control my problem Thank you

Stan was great! First experience. Very knowledgeable and thorough. He answered all my questions…read moreand educated me as well. Very professional and a wonderful personalized service as well.

I talked to Baily at Scherzinger Pest Control on Thursday evening about our wasp problem. She…read morescheduled me for Saturday morning and took my credit card number. Saturday morning came and went. I called Scherzinger back on Saturday morning. They said they don't do insects on Saturdays and they had no record of my appointment - they couldn't even give me another time or date until Monday. Thanks for nothing. If you can't get basic scheduling down pat, then I wouldn't trust you for anything else.

Called for a bug issue, first I was impressed because they answer their phone!, which is a miracle…read morethese days! The man that I spoke with is so knowledgeable and told me what to do and go from there.

They were very nice and came and did a quick assessment for us for free. I felt bad that they came…read moreall that way to quickly tell me that we did not have any bugs. I will definitely recommend them going forward to other people though.

Solutions Pest Control is awesome! My experience with pest control previously was with the national…read morecompanies that always tried to up sell services. Solutions Pest Control provides the services you need to make sure your needs are met. They are focused on customer service. We originally called them to see if they get rid of our stink bugs. After the first treatment we didn't see any more stinks bugs, or any other bugs! I have them back quarterly to treat our home inside and outside. Wonderful local family owned company with affordable pricing.

He found no traces of bugs and that's what we were hoping to hear before buying our new houseread more

tech left gate open and pets got out and are lost. second time this has happened. They are great if…read moreyou have pets you don't want anymore. now I get to pay the service fee and try to find the dog