Ordered my glasses on April 1st and was told it would take 2 weeks max to get them back. A week…read morelater, i get a text that my glasses were ready. After having headaches and trouble seeing for however long, I was excited. Wrong lenses were in my glasses. Didn't realize until I got home and tried reading with them. Furious, I bring them back and ask how they could put the wrong lenses in. They say they'll take care of it, so I give the glasses back. A week later, get a text my glasses are ready. Leave work to pick them up, and they aren't there. Fed up with the gross incompetence, I ask for a refund and cancel the glasses. (At this point, it's been nearly a month since I ordered my glasses and no end in sight) Am told they can't until the manager is in and he'll give me a call. Guess who still hasn't called and guess who still doesn't have their money back. AVOID THIS PLACE IF YOU VALUE YOU SEEING AND YOUR MONEY!!!!!!

Bottom feeding liars I am beyond furious. I was lied to by a…read morebottom feeder salesman about an upgrade and I decided to go elsewhere because I didn't trust them. I wasn't going to leave a review but they just sent a text saying that my prescription expired and I must "act soon". Fun fact, prescriptions are good for a year. Lying chumps still trying to blow smoke. FYI, Costco is way cheaper. Doesn't seem like it up front but I got two pair of glasses with higher end frames with progressive AND transition lenses for $400. They wanted $375 for just one. That "free frame" deal is smoke and mirrors.

Dr. Kristina Swartz is top notch! The entire staff is above great! Exam, selection and service they…read moredo it all with class style and personality. I love the selection frames. They sell "not your boring" frames. I like that I don't see 10 other people with my frames. Convenient location right on Main Street next to Starbucks (bonus). The parking lot is small for the number stores and can be frustrating. But once you are there your experience makes up for the challenge. I have been going to Eye Site Optical and can't imagine going anywhere else.

In the past I would've never remembered my eye doctor's name. At The Eye Site, you will never…read moreforget Dr. Kristina. This boutique has a great selection of unique frames and a very talented staff that will get you excited about your annual eye exam.

What a fabulous collection of designer glasses! Service is wonderful; they spend time letting you…read moretry many different styles. Be sure you plan for time for choosing your glasses, and then for your fitting. They also will keep up with you after your purchase to make sure you are satisfied or your glasses need a little tweaking. There's no doubt you will get many compliments on your glasses! These glasses are an investment. I have been a customer for years and their friendly, professional service has never changed. Because they are busy, call and schedule an appointment before you go. Have fun! Barb C.

I recently purchased glasses from this store and had a wonderful experience. The variety of frames…read moreis astounding and the customer service is unparalleled. You truly get what you pay for!!! I unexpectedly found frames here while in town visiting family, and chose my add-on features for the lenses. They then shipped my glasses to me. I recommend having them fit in-store as mine were a bit uncomfortable until I brought them into the store and had them adjusted. Now they are perfect!

Sean and Nick are great! I visited the Mishawaka location on…read moreAugust 13th. I came in with fairly new glasses that I purchased elsewhere (I have complained that I can not see very well with this new prescription that I got at The South Bend Clinic. After months of excuses, I gave up and started wearing my old prescription). I am so glad that Sean and Nick adjusted the glasses so I can see again. They changed my eye pads, readjusted how the frames were sitting on my ears, and realigned how the bifocal and eye pads sat on my nose. What a miracle! I would definitely recommend going to this location. The personnel know what they are doing. I also noticed better quality and selection of frames. Looking forward to Mishawaka Pearle Vision taking care of my vision needs.

The glasses took a while to arrive , my first appointment was 12-29-24 and I called 2-3x before I…read moregot the okay they're here which was 2-3-25 . Glad I had my 6 months contact prescription. But worth the wait , I love my glasses , and the optometrist was so nice . Staff was welcoming at this location . They also take Afterpay .

Very quick and friendly service. Location was easy to find. Great selection and prices. Down…read moreside..you have to wait 7-10 for your glasses.

Came In a year ago because I had red swollen itchy eyes was told they're just dry. Then gave…read morewhatever it was to my daughter and got eye drops from my physician. They couldn't even tell it was something contagious. I tried to order contacts multiple times but they never delivered because come to find out they've never had my name spelled right. Then today I came in for a contact fitting appointment for my son and they told me everyone was sick so I had to reschedule. No call or anything, I drove all the way there for them to tell me they can't do it and acted rude again like it was somehow my fault. I swear at this point they're doing it on purpose. I've been going there for years and it's definitely changed. It used to be 'sunnier' newer looking and they were more professional and efficient. Now it's worn looking and feeling and the doctor on my sons first appointment was very rude, snapped at me and rushed basically. She couldn't answer a single question I had. They definitely need to hire new people.

Cute off the beaten path store with super friendly staff. It has pre-made finished quilts to…read morematerial

Heather is amazing she has helped me and my kids so meny times, I've been coming here for years…read more all of the girls do a great job.

Dr. Gish was very unprofessional, dismissive, and rude. We canceled our appointment because I lost…read morefaith that he could properly give me an exam after the way he treated my mom and I. Also, we were supposed to be the first appointment of the day and he was half an hour late