he was great! they did a great job in fixing my headphones. super fast service at fair priceread more

They do a great job with being efficient but they recently replaced my screen this past march and…read morenow my touch sensitivity will shut off and I have to constantly turn my phone on and off to reconnect my screens ability to function. So they are fast but might be too fast and miss some details with reconnecting a new screen to you phone. I have gone other times and it has been great! It was $125 for new iPhoneXR screen so it is definitely on the pricey side. Sad that this last time has made my phone more difficult to use. A refund or re-repair would be lovely but I have lost that receipt since because I am used to trusting their services.

Outstanding service! He even threw in a few things for free! Will definitely visit again!read more

Had a screen installed which failed after 3 months. Paid $260 for it and tipped him $20…read more He didn't give me a receipt and said it would all be in the computer. Took it to his store to be looked at, and indeed the screen was junk. The owner wasn't there and the guy running the place said my information was NOT in the computer. The place stunk like weed and he said what do you expect me to do? I can install a new screen for $250. I told him absolutely not! I also had a $50 screen protector put on another phone and that wasn't in the system either! Stay away from this criminal! He is stealing our money and using garbage components. If I could give him 0 stars I would. What an idiot!!

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.

My niece's battery on her iPhone 12 mini (yes this is an obscure model at best) needed to be…read morereplaced. She ordered it on Amazon, I mean how hard can it be?! lol - you need a special tool. A couple of days ago I decided to find a place that would fix it - totally forgot. I was meeting a friend at Chinese Kitchen (which is just above Dr Gadget and DELICIOUS btw). Lo and behold I drive up and see a sign "we fix cellphones." I thought "no way!" I strolled on in. Chris had a smile on his face and said "Hello how can I help you?" I told him the situation. He let me know he was about to close up, but he knew the phone model really well. He thought he could fix it in a half an hour. I gave him my number and told him I was having dinner at Chinese Kitchen. I kept looking at my phone so I wouldn't miss his call. A half hour went by - nothing. Then I look up and there he is standing at the counter. "Sorry, but I tried calling and your phone went to vm." WOW - really?! Instead of just leaving because he couldn't get in touch with me- he came up to let me know it was done. WOW! I don't mean to make such a big deal about that, but it seems in this day and age most people aren't willing to go above and beyond. Well, Chris did! Awesome customer service and very knowledgeable. I plan on bringing my Apple Watch to get my battery replaced as soon as I get back out that way.

So, I don't have much experience with this place just yet as they are only a week old, but I like…read moreto encourage the early growth of new businesses and this one deserves a nod. I called Radio Shack in the same strip mall to get a price on a DVI cable for my computer monitor ($28 ish). When I pulled in, I saw that MPC was open. In my quest to buy local, I stopped in, fully willing to pay more just because I'd rather not throw money at a national chain. Thing is, it was about $8 cheaper at Milwaukee PC. And the manager was totally friendly and helpful, and obviously knew way more about the products on his shelves than anyone from the Shack. MPC FTW! Definitely will return if (or more likely when?) I have a computer problem.

My Dell was infinitely looping. Took it here to be diagnosed. Was told hard drive failed and…read morecomputer was worthless. Costs $40 and given recovery specialist info. Several times was asked if I really wanted computer back. I then called Dell and they sent usb with reload for system and the computer was fine. I'd avoid this place like the plague. They are dishonest.

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

Oh my goodness! Ed is so helpful and he won't stop until a…read morejob is done . He's been working on our laptop for a little while because he wants to make sure that it is fixed . Our laptop was almost unfixable, but he found the solution and got it done . I highly recommend this business . We have had a lot of problems with another company in town...The computer guy... rob. Please don't go to him and go to Ed instead. He is an honest, good man .

I needed service on my phone. They were friendly, knowledgeable, and helpful. The service was great…read moreand well priced. I strongly recommend them!

Excellent Service! Took my cell phone to have a virus…read moreremoved and it was completed in under an hour. Working better than before now. Would recommend this Vendor.

From the owner: been doing repairs for over a decade we fix all kinds of…read morephones computers tablets ipad and game consoles

Had nowhere to take my older BOSE CD AM/FM radio to be looked at; found them took it in, only…read morecharged me $25 & found me a new cord that fit it. Unfortunately, they couldn't get the parts but, they gave it back to me in working order. Nice to deal with!

Got some screen repairs on my IPad and iPhone (and added a screen protector). Got both of them…read morerepaired on the same day, fast and reliable!

Two iPhones in for battery replacement. One hour later and ~$200 lighter, I have functional phones…read moreagain. That's a decent value for non-apple batteries.

they replaced my phone screen a few months ago and now it's acting up. The screen illuminates…read morewithout any image and i can't access the phone. They refused to fix it due to normal wear on the screen from being in my pocket. It was not cheap either.

I couldn't have hoped for a better computer repair experience. Within five minutes of my arrival,…read moreDan Steinmetz had worked with me to arrange the replacement of my laptop's screen. He assured me that he could get it done within the next hour and a half. When I returned on schedule, he let me know that it hadn't taken very long and that he'd only charge me for half an hour's repair billing. This is a huge contrast to other recent IT experiences, and I really appreciated the efficient, courteous, and affordable support.

I just spent 1 hour with Ben to find out why a USB app wasn't working and why my web cam for SKYPE…read morewouldn't come on. He found the answers to both issues and charged me NOTHING for his time and efforts! The entire team at KC is helpful and always kind. I've worked with Dan, Ben and several other folks, including Eric and Terri and just can't say enough nice words about them. It's like they are my own personal IT team! It's such a joy to have such service here in Whitewater! Thanks so much!