Went in to buy a new bike, and was completely blown off by the salesman! I asked about demoing a…read morecouple bikes and the sales man said; if you're interested in "buying" one I can probably work something out. 1. When did Indian stop test rides? 2. Shouldn't a salesman treat "everyone" like a buyer?!! I absolutely love my Indian but they are driving people to Harley. Staff changes weekly, and it doesn't seem like they are very customer driven. Going to AR to buy a bike. I wish there was a closer Indian so I could get mine serviced else where. No complaints so far with Service, but with so much turnover it's hard to trust that it's being serviced correctly. We actually went to Harley first, and they were great, but our heart is with Indians, so we went there to buy and was treated like vagrants when arriving.

I very much appreciated the fact that they were moving stock to the Springfield Missouri store from…read moreOzark Missouri, so therefore they had less stock to see. Our salesman, Scott, could not have been nicer or more helpful. Even though they had a county-required sign on the store front door, there were dozens of people in the store, including every single staff member did not have a mask on. When we mentioned that we were concerned about it to Scott, he stayed further than 6 feet apart from us at all times. When I get a little closer to buying, I will visit them in the Springfield store.

my husband paid to have a frame built over 2 years ago and he never received it. they kept putting…read moreit off and telling him 4 week, 6 weeks or 8 more weeks and now they won't return his calls. DO NOT do business with them. Total SCAM!!!!!

Honesty is what we mostly need! That is exactly what you get to JJ's. I took both of my Jet Skis in…read morehaving strep to spark plug in one of them and both needing oil changes. The mechanics at JJ's knew the other estimates I'd gotten close to $2000. They were able to repair the stripped spark plug hole for less than $250. They could have just said the original estimate was accurate and charged me the $2000. So rest assured you will get an honest assessment of your issues by JJs staff. They are also very knowledgeable and professional.