I love this place everyone so sweet and kind and they treat me with respect every time! They try…read morethere hardest to finish my clothes the same day even when they are slammed. And they always do finish.

So I wanted to complain about a disgusting policy and behavior of one of your locations. I was…read moresitting quietly, not bothering anyone, waiting on my laundry to be done in the dryer as a paying customer when an employee came up to me and asked me to leave. When I asked why he said it was because "I wasn't doing anything there and the boss told me to ask you to leave," which was inaccurate and an over assumption as I was in fact waiting on my laundry to be done. I know exactly what he thought though. I bring my laundry to the laundromat in a rolling suitcase because I live in walking distance to the laundromat and I don't drive. I have back problems so this is my solution. He saw the suitcase and assumed I was homeless. I think the policy of coming up to homeless people and asking them to leave especially since it's cold out and nearly winter is disgusting. I was minding my own business, bothering no one so there was no reason to ask me to leave other than discrimination. I did go there just about every week to do laundry and planned to go back multiple times in the next few weeks as I am moving and need to get laundry done but this policy and behavior lost my business. I hope this locations store owners and employees learn something about kindness and compassion because that was not shown here.

Service, Hands down was AMAZING! Thank you JUAN for your kindness!! As soon as I walked in Juan…read moreasked if I needed any help, and advised it would be $3 to get a card so I can use the machine (you need exact change anything bigger than $3 won't be accepted) - luckily 7Eleven had a atm which is right next door. Machines were clean, and worked very well. I really love how this location has free dry! The dryer max time is 15 mins and if you need more time you can add another 15 mins. Juan was nice enough to add additional time while I was away and I just thought that was the nicest gesture. I set the dryer on medium and it was in for about 25 mins. I was in and out and had great service. I will be coming back if I need another quick load.

Had to leave a review because it's been nine years without a follow up. My wife and I had just…read morestayed in Providence overnight and needed a place to get some laundry done in the midst of our 10-day roadtrip. Very happy we stopped here. One annoying thing is having to buy a card to put money on (it's $3, yet they give back a $1 when you first put money on it) and not breaking of cash was available. Place was very clean, people were friendly (letting you know if you dropped your socks) and they also had dryers running for free which really helps. We were in and out and on the road again, glad we stopped here.

Great staff always ready to help this Laundromat is always clean great wash dry fold servicesread more

Assistant manager Jennifer R is so rude and unprofessional I was so taken back by her rudeness I…read morewas speaking with the lady Malaysia about my laundry and the Assistant manager Jennifer R kept interrupting me she is Awful Who hired her I don't never want her to be there on Sunday because she has no customer service Skills Awful service by her terrible service

Older woman at desk--not helpful or friendly. Machines worked well, liked the card system. Dryers…read moretook a bit longer than usual but overall...did a good job.

I am a frequent drop off customer of theirs with large orders over $100 majority of the time I have…read morebeen doing this since last year in the summertime since I work near this location and it is convenient. Constantly I have been spoken to rudely by the elderly woman who works day shift small comment about my clothes having a smell ( I have small children which I expressed and at times they bed wet given my busy travel schedule for work I don't get to it in time. Hence me doing drop off and never my own laundry) and calls at times when I'm over a week to pickup again I travel for work so at times I'm not around. Today was the last straw for me upon picking up a small order of mine the woman told me I need to stop bringing smelly clothes she'll let it "slide this time" and with such a rude demeanor. No helllo or good bye ever from them by the way. I originally was going to leave my order and pickup mine. After that I went right back in and grabbed my clothes right back and asked for manager she stated she was (unfortunate) then I asked for the owner she said he's not around when I asked when she scoffed there's no time. Super rude will be taking my business elsewhere. Clothes are always never smelling of softener even though I pay extra they skimp on that for sure but I always went to them since they are convenient like I said next to work , will try and see if I can catch owner in store one day to chat have spent over thousands or dollars to be embarrassed in front of others about my belongings that I pay for them to clean that's the job , its not what you say its how you say it !!

This is life on the road. Unexpected changes brought me to Providence with limited resources…read more Located this business that is close to hotels. The comments showed and clean and helpful staff that is all true. The machines are working and clean. The staff were wiping down the entire equipment while I was there to ensure the place is cleaned and welcoming. I am not a fan of the card system but understand the convenience for the owners to maintain a safe environment for all. All electronic devices for the machines. You may use cash to add to your card, but no coins.

I wish I could give 0 stars. This employee was unbelievably rude. When my washing machine broke…read moremid-cycle, I tried to explain the what I observed, but she refused to listen patiently--then had the audacity to accuse me of being impatient. As a weekly customer, I'm furious to receive such disrespect when I needed assistance. Never treating customers like this is basic professionalism.

Service is o.k., because if you get pick-up on Friday, you don't get clothes back until Monday…read more Clothes are Folded carefully and tops placed on hangers, so clothes have very little winkling. A little too expensive, but no wrinkles, so I guess it's worth it to an 82 yr. old lady not to have to iron.

From the owner: Dolley’s Laundry Service: A Fresh Take on Convenience & Care…read more We make laundry day effortless with our seamless pickup and delivery service. Your clothes are washed, dried, folded, and delivered fresh to your doorstep—so you can spend more time enjoying life. Specialized Residential Laundry Service • Personal Laundry – Everyday clothing, workout gear, and delicates. • Comforters, Sheets, and Pillowcases – Fresh, crisp bedding for a better night’s sleep. • Eco-Friendly Options – Biodegradable detergents and hypoallergenic solutions for sensitive skin. Add-On Services • Express 24-Hour Turnaround – Because sometimes, laundry just can’t wait. • Stain Removal & Specialty Care – For delicate fabrics and tough stains. Subscription & On-Demand Plans • Weekly & Bi-Weekly Subscriptions – Perfect for busy professionals, families, and students. • One-Time Pickups – Flexibility when you need it. Why Choose Dolley’s? 1. Convenience – Schedule pickups and deliveries hassle-free. 2. Eco-Friendly Cleaning – Gentle on fabrics and the environment. 3. Quality Care – Your laundry is handled with precision and care. 4. Fast Turnaround – Get your laundry back in as little as 24 hours. 5. Affordable & Transparent Pricing – No hidden fees, just clean clothes.

We washed a large quilt here one afternoon. As a rule, we don't bring our laundry to laundromats. I…read morethink the actual quality was decent and like most places they give you free dryers if you wash your clothes there. There are a few drawbacks coming here. One is you need to use a machine to load money onto a card to use in the washing machines. The device is not user-friendly and almost nobody in the place is fluent in english. The other drawback I found was that the washer machines are not user-friendly either when it comes to settings for a wash. They do have plenty of parking outside, which is a good thing. I would say , unless you don't have your own washer and dryer , it's probably a decent place to consider if you can figure out how to operate the card loading device.

Big scam with the extra charge for warm or hot water. The…read morewater actually is cold and it does not change from cold warm or hot but you charge extra for that . Very disappointed and make sure you don't pay extra for warm or hot water because your clothes still gets wash with cold water. I wish I kne this before I have been paying extra all this years.

All sites say this place closes at 8pm. I got there at 6:22 and went to put my comforter in, left…read moreto tun an errand, came back at 7:04 and it was closed with my sheets still in the dryer. Totally unprofessional and a waste of my time.

Always so clean, cool in the summer and the staff are helpful and friendly. Makes the chore of…read moredoing laundry very pleasant.