I use this laundry mat for wash/dry/fold service, so my review is based solely on that and not the…read morefacilities or machines. I've used a few other laundry mats in the area over the last 10 years and I'm the most satisfied with this one. The wash/dry/fold prices are the best around. The ladies that work there all quickly learned my name and always greet me with a "hi Caitlyn!" when I walk in, which I love. My clothes are always clean, smell fresh, and are neatly folded and well organized. I've been going there for maybe 8 months and I haven't lost anything or received anyone else's clothes, which is a common issue with this kind of service. I believe the hours are 7am to midnight, but it's not listed anywhere online and there isn't a phone number for the place that I could find, so at the beginning it was kind of a gamble trying to stop in at a weird hour.

This was my normal go to place for laundry since I purchased a house down the street. After today…read moreI'm giving this place a one star, for that one lady that's working today. (July 1, 2015) I usually go there 945-10pm because the closed at 11 plus on top of that I'm only using the dryer, because my dryer is broken. I went today this lady right before I can enter told me they closed, but I've told her I always come around this time and they are open. She didn't want to hear it. I'm not trying to make this about race, but I think this lady is racist because there was this white guy in there washing his clothes, how the hell are closed? I can assure you I'll never go back to this place, I'll take my business elsewhere or until this lady doesn't work there anymore. I'm going to all call manager tomorrow. This is unacceptable even for a laundry mat. Not all of ladies working there are like that, only this one.

I don't use a laundromat very often but when I do I like it to be clean and for the service to be…read morehelpful. This laundromat just recently opened and it is immaculate inside. They provide tables and chairs and at least a dozen televisions to pass the time. I have never seen that before in any laundromat. I was washing all of the linens from our camper because we are closing it for the winter. They had a 100 pound washer for $12 that accommodated most of the blankets that I had. I have never seen a washer that large. They also had other size washers. The dryers came in different sizes as well and dried very quickly. I did not bring change with me and they do have a change machine. I took the time to make the change and put 48 quarters into the large machine to get it to run. Only after that did I take the time to look around and saw a sign where I could download the Speed Queen app on my phone, load money onto it and then simply scan the machine that I wanted to operate and the money would be taken from from the app and I just had to press the start button. This is very new to me and made the process so simple. The woman who was working was extremely friendly and helpful. The parking is very easy and it is certainly a place when I have need for a laundromat that I will return to.

I rarely leave negative reviews, and I want to emphasize that the staff here were very pleasant and…read morepolite to interact with. However, despite their friendly demeanor, the service itself resulted in significant damage to my wardrobe and a really frustrating experience. Due to a broken washing machine, I brought in a very large drop-off load. I carefully sorted the items, labeled the bags, and provided clear instructions for my delicate clothing. Unfortunately, those instructions weren't followed: * Garment Damage: Delicate items appear to have been laundered and dried on standard high-heat settings. This caused noticeable shrinkage across most of my clothes, including specialized medical-grade compression garments that are now ruined and no longer usable. * Chemical Residue: Synthetic and spandex items were processed with heavy fragranced products that weren't thoroughly rinsed out. Spandex easily holds onto these chemicals, leaving a strong residue that unfortunately triggered a skin reaction on my end. * Misplaced Bags: When I picked up the original order, a significant portion was missing. A week later, after calling to check on a specific item, I was given five additional bags of clothing that had been set aside and forgotten. * Lack of Follow-Up: I reached out to discuss these issues and was told a manager would call me back, but I haven't received a follow-up. While the team on site is very kind, the lack of attention to basic fabric care ended up costing me a massive headache and around $1,000 in damaged clothing. I would recommend caution if you are dropping off items that require specific care.

I've been coming to this laundromat for 5 years now and it's the only one I will use until I can't…read morewalk anymore. The establishment was well maintained and well organized, and the service is the best part.

Was told my suit would be done in 48 hours. The girl behind the counter assured me it would be all…read moreset. When I called to make sure it was done, they said they would rush the cleaning as it had not been started. Called again later in the day, they said they would have it the next day. Had to make multiple phone calls to get it back as they ship it out to another facility. When I finally went to pick it up, they said it was cleaned when it clearly wasnt touched. I asked for a refund, and went to the wedding in a dirty suit. Not happy.

I have a thick, heavy king sized comforter with embroidery stitching and was at a dilemma to spend…read moreover $40.00 to get it dry cleaned at a different dry cleaning business. I called all around and courtesy in Johnston had the best deal at $35.00 rounded up. They picked up the phone too which is something the other dry cleaners did not do. This is in a side road in Johnston with parking. They did take a few weeks to have it ready and only open weekdays and during working hours which is my only critique. I had to take pto to come pickup my comforter. Still worth the savings. Will return.

I work in the restaurant business, where I'm surrounded by grease spills, strong food Odors and a…read morelot of wear and tear on my suit coats and pants. After dropping Of roughly 10 of my dress coats with missing buttons including stains and odors, I picked them up not even a day later looking Brand new even my buttons were replaced. I couldn't be more pleased with the results. I highly recommend Courtesy Cleaners!

The driver, male (black pickup truck) was always extremely rude I was actually fearful. I would…read morealways thank him but he is a very angry man. They advertise pickup in my town but he hated driving here. i had my laundry out as requested however the driver lied and said I did not and because of that they dropped me as a client. I'm dealIng with a serious health crisis and getting my bag to my door is very difficult. I never did complain about their laundry service and I could have.I was just grateful in my condition for clean towels even if they were stiff, and clean sheets. Very disappointing!

Great local Laundry mat, I have been going for years, convenient, economical, clean facility and…read morehelpful staff. Unfortunately they have stopped allowing access to the rest room. For some people having access is an important feature. I assume that the privilege has been misused by customers. There are certain times of day on certain days of the week I am nearly the only one there, a big plus for me!

Extremely friendly staff lots of washer and dryers and I love that it's one of the few places in…read morethat area that have parking so you don't have to worry about finding parking while doing your laundry or while dropping items off. Good prices and I can't say this enough about the amazing friendly staff that work in there.

I've dropped my laundry off numerous times and each time there was an issue. From stained sheets,…read moreto stained clothes, missing socks, and items coming back with an odor from not being dried properly. They are over priced and on top of that the owner is rude. Between the quality of service and issues I experienced I would not recommend them to anyone.

Very desopointent costumer I'm giving you until Friday to get my shirts . I will be on Friday at…read more4:30 . I will come in either the slip from the place I bought the shirts I will be expecting a cash payment. My numbet is 401 474 2494 Thank you.

I recently moved to an apartment with no washer or dryer, so that means I have to hoof it to the…read morelaundromat. Thankfully, The Laundry Basket is around the corner from my house so it makes an inconvenient situation a little less painful. This place is your average, run of the mill, outdated laundromat with it's fair share of washers and dryers. There are only 4 chairs for seating while you wait which isn't awesome and their air conditioning is currently broken which also isn't great on a hot summer night. Staff is quiet, with no welcoming presence upon entering and no signs of appreciation when leaving. With all of the negatives, I'll still suck it up because of it's close proximity to home.