I like that this laundromat opens early. The machines are not always operable and when you're the…read morelast one who attempts to use it and report the problem, they are not responsible.. therefore, you lose your money. How is a broken machine the customer's error? The girl who works weekends is rude and likes to talk down on you. Everything is the customer's fault. I don't appreciate being talked to like I'm a toddler. The other girl is pleasant, but I refuse to return. Spin It down the street, it is.

Dropped my clothes off with ample time to be done before closing on NYE was told they'd call when…read moredone and never received a call had to call on new years and they were like it's done. They told me they'd call so I could have someone pick up my clothes that day before now I'm working a 16 hour shift at work in dirty clothes because of their lack of communication and terrible service by the woman working. Very rude and disrespectful, she rushed me when I dropped off my clothes I paid first which I'll never do again. Demanded a refund and now they don't want to respond. Terrible workers and service.

I've been living nearby for years but have never had a need to go to the laundromat. Had a…read more"situation" with my dog and my comforter and needed it cleaned ASAP. My washer is not big enough so we dropped it off. It was cleaned fast and looks great. It smells wonderfully clean and was fairly priced!

I recently moved to the area and needed a new laundromat. This place is pretty basic, but it's got…read moreeverything you need--a few seats, TV, nice staff, coin machine, decent amount of washers and dryers, supplies if you forgot your detergent at home, a beverage/snack machine, and there's a dunkin next door! FYI: I'm here on a Wednesday night and there's a sign on the door that says last load in at 7:30PM.

Did a fantastic job with our laundry washing, drying , folding and packing for us to pickup!read more

I actually loved the fact that this place was a home town laundry mat. Thorpes is a staple. until…read moreyou come across the owners daughter. I was accused of stealing A LAUNDRY MAT customer card. now if you don't know what that is, you get a card from the little vending machine and you give it money. how one could steal or want to is beyond me. I started TWO machines with MY card. I knew I had some money but not a lot. so I put money in and used MY CC to put $30 on MY card. like I said it worked for two machines and just didn't work. my card wasn't in the best shape so I get it. they gave me a new card. saying I had a balance of 7 bucks. I'm like I just put 30 on my debit card and pulled up my bank transactions to show for it. After 20 mins the "managers"father fixed it all and apologized. Which things happen, I was fine with it. Until that unprofessional and rude human was loudly talking about me to her co worker. so after I confronted her and she proceeded to call me a bitch and a trash bag and when I called her a name she ran to the owner, WHINING I CALLED HER A NAME. All I heard was Ddaaaadddd. now I get it. Her dad was very professional and gave me my money back when I asked. That girl needs to take a class on being An actual manager. Because you only got that job bc your dad owns it. So the only trash bag I saw was her. Just fold the laundry scum that's all you'll be worth!

Highly recommend! Great service and very quick turnaround! Absolutely exceeded my expectations!read more

great laundromat - plenty of clean working washers and dryers Staff were friendly and helpful…read more This place is not near my home; however, it's worth the short drive because it's so clean...unlike the one closest to my home.

Excellent pricing, next day service, awesome customer service. I was referred by a friend and they…read morewill have my business for a long time. Check them out you wont be sorry!

From the owner: We specialize in custom Dry Cleaning. Over 35 years hands on experience. Work done in house…read more Same day or next day svc. We also have a self service laundromat and will prepare Wash/Dry/Fold laundry orders for same or next day p/up. Wash/Dry/Fold includes free soap/softenor and hangers at your direction. At intersection of Main St. & Fairview Ave in Phenix section of W. Warwick We also Clean and Preserve your precious Wedding Gown or Christening Set.

Everyone has their go to places and even though they might not be the state of the art, or most up…read moreto date places, the customer service is beyond amazing so it brings you comfort. Ella is the owner and I ADORE her, yes this is more of a mom and pop laundry-mat, most of the locals come here and Ella is for sure a lot of peoples favorites. The place is very simple to find, it's right next to a pizza place and a gas station is close by. There's a good amount of parking, and she does open pretty early which I love! The place is very old fashion, you can tell the washers and dryers are old but don't get me wrong they do the job and do it well! I've only come here since I moved to this area and I won't go anywhere else. The prices are fair, and she has all ranges of sizes of washers, I usually do the huge ones and they're i believe either 7.00 or 7.50 but trust me they hold A LOT! I'm a last minute laundry mat person, for sure! Ella helps me make sure I put my stuff in the dryers the quickest way for them to dry, she sorts them in a specific way. I just love her, she offers me tea everytime I come and she engages with ALL her customers. It's always just her there. She also does drop off's which I've never done before. I don't know I won't give it a 5 because it is a little run down and old, but customer service over everything! I love Ella and I love it here!

My husband and I had just moved to West Warwick and was eager to find a laundromat. We had…read moreoriginally planned to get our own washer and dryer, but the lady in Arctic is super nice. My husband and I work a lot and tend to forget to drop off our laundry but she's been so kind to take our clothes and finish it on the same day. We absolutely love her. Our clothes come back clean and neatly folded. And she's absolutely kind and friendly. We plan on going to Arctic rather than doing our own laundry, would love to support her as much as we can!

When our septic tank broke I started using this laundromat. Very happy I did. It is clean and I…read morealways feel comfortable washing my cloths or blankets there! Now I keep going back when I have heavy duty items. The woman who works there is always very helpful too.

Both of the ladies who work here are very friendly. My laundry is always done quickly I never have…read moreto wait long and they call when it's ready. Everything always comes out very clean and they do a nice job folding everything as well.

Free dryer when you wash and great machine and the people that work there are extremely nice and…read morehelpful they keep everything clean and organized and the bathroom is clean and sanitary

Eh, I used to come here a lot but it's simply not worth it anymore. Half the time the washers smell…read morebefore you even put your stuff in. The prices are ridiculous compared to other places. The dryers half the time most of them don't even work and have signs on them. And I pretty much see the same girl all the time running around doing her best looking like she needs extra help with orders. I also contacted them years ago on Yelp for a consultation (back when I wanted to drop my stuff off and then pick it up)- never got a reply for that- ever.

I was really happy with this laundromat. The employee was warm friendly and helpful. The machines…read moreworked well and it was clean and well kept.

Very clean. Staff was pleasant and helpful. Only negative... no air conditioning. I will return…read morethough.

Lots of washers and dryers, all fairly new, and it's never too packed. So it's a perfect spot ro do…read morelaundry. Machines take card or coins. Minus 1 star due to the parking lot, which shares it with other businesses (one of which keeps parking a huge truck that blocks part of the parking lot). But, I keep finding myself coming back to do laundry here, as it is probably one of the better laundromats I've tried in the area.

Dropped of my laundry on 1/23. Computers were down. Went to pick it up in 1/24 sign said computers…read morewere still down and there was no attendant in the premises. Called the number on their website and recording states the number is not in service. With the upcoming storm I am going to be out of laundry and there is no one there to help. Not a good way to run a business.