I had the absolute best service here! As I dropped off my dry cleaning, I had a miscommunication…read moreabout it being same day pickup. They do not offer the service on a Friday, but they (and myself) had the days mixed up! I called that evening and the owner said he would hand deliver the items to my house with no charge on Monday! He ended up dropping off the items the very next day, two days earlier than he originally said! I was so grateful and I will be going back as a long time customer!

I had originally posted a negative review as my husband was not informed by the clerk that my coats…read morehad been damaged. My husband went back and spoke with the owner who graciously accepted responsibility, and took steps to have the coats fixed. The coats look brand new, and the owner was very gracious at all times. We appreciate all he did to help resolve the situation.

Friendly Staff. Very Fast Turn Around. Great Pricing! Cindy was so sweet! Will definitely use againread more

Super friendly staff! My clothes always come back perfect! They even got a stIn out of a linen…read moretable cloth that I though was a lost cause for sure. I'd highly recommend Courtesy Cleaners!

I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

My mom was a seamstress and I watched her do all my alterations, she learned as young woman in…read moreItaly, she made my sisters wedding gown, so I am aware of a quality hem! I paid $ 200 to have 4 slacks altered and 2 linen shirts. Sleeve shorten! They are such a mess 1 slack the inseam was all wrinkled had to throw them out ! The worst part is they did not even press the alterations, what ever was repaired at those prices should have been somewhat ironed ! It was awful I would not let her alter my dogs blankets, she ruined my slacks ! Think twice before going there for anything!

Having just returned from Florida and looking for a new tailor and cleaners I came upon Tita's in…read moreJohnston. OMG, I cannot tell you how happy I am with the front service and the dry cleaning, tailoring was exceptional. I had previously been using a place in Warwick that the prices had just gotten so insane. This was a very nice surprise. It is a family owned business and it runs beautifully. I'm there weekly.

Fast service with great prices. Sent in my duvet and it came out wonderfully fluffy and clean. The…read moreservice was great and accurate

From the owner: Established in 1995 Courtesy Cleaners was founded in 1995 by Peter Baffoni and Edmund Ricci. The…read moreinitial site-- located on Post Road in Warwick--included a retail store and a 5,000-square-foot state-of-the-art manufacturing center. A year after opening for business, Courtesy Cleaners' manufacturing plant was recognized as one of the most advanced facilities in the nation and received a Merit Award for Design from national trade magazine American Drycleaner. In 2003, David Gianfrancesco became a partner and joined the executive team, taking charge of manufacturing operations. Because of his leadership and the efforts of our entire staff, Courtesy Cleaners was ranked as one of America's Best Cleaners™ in 2007 and 2008. We are deeply honored by this recognition, which puts us in the top one percent of the country.

I thought my jacket was ruined, but a friend recommended Courtesy Cleaners. The prices are quite…read morereasonable, and I was really impressed with the service. The staff were polite and attentive; when they took the jacket, they asked detailed questions about the stain's origin and examined it thoroughly. They assured me they could handle the problem--and they certainly did. My jacket looks brand new; there isn't a single spot left.

I took a jacket and a coat to be cleaned and they did a great job. Both look spotless and they…read moresmell very clean. The ladies working behind the counter are prompt and efficient on what they do. This is a reliable cleaner in the Providence metro area.

Have been a customer 10+ years. Through ownership change,…read morecare and quality remains very high. V courteous. Have had mending and minor alterations done, too, and have always been pleased with the result.

Used to love this dry cleanser - been going there for 10 years. They changed ownership recently…read moreand ruined 2 garment that cost a combined $600. One of my cotton dresses had a 'special attention' tag on it to indicate they couldn't get a stain out. I could not see any stain but what I did see was an imprint of about a third of an iron!!!!! That's such a basic mistake, and it's not as if it was a delicate material either. Do not use this dry cleaners if you value your clothes. If I could have given negative stars I would have, and it's such a shame as they used to be exceptional.

I have been bringing my clothes to courtesy cleaners for decades. I have found them to be…read moreconsistent and reliable and although on the expensive side I always feel like my garments are well taken care of. I like the fact that they are a green cleaner and the process they use is environmental and skin friendly. Sue and Deb and the rest of the staff do a good job of making sure that my stuff is ready before I need to be there to pick it up. All in all an excellent cleaner.

Very attentive employees. Dry cleaning was done to perfection. Very good location. Gym, Dave's…read moreMarket, and back on the highway.

most of the machines are broken and the prices keep on going up. just pure awful 3/10read more

The owner isn't a nice dude what so ever. Fired me right after my maternity without any explanation…read morewhat so ever. The place constantly smells like a backed up toilet . The staff are great , management not so much