Had a bit of a rocky start to getting an issue fixed on a car we had recently bought, with some…read morepassing of the buck and lack of professional communication, but Brian really turned things around and did the right thing by getting us right in and getting things taken care of, no beating around the bush. I appreciated his professionalism, his patience, and his willingness to work with us.

Bought my Gladiator from Larry at Tri City in 2023, he was the new guy at the time and he was…read moregreat. The new facility is beautiful, service is 10x better than it was before. Driving directly into the service department when it's raining or snowing is a game changer. Everyone's been awesome! Thank you!

One either has a consistently good experience or the other. Mine have all been great, from…read morepurchase to service. I was not in the market for an Outback, yet my 6' 1" frame was not fitting in the newer SUV driver wells as I had in my 2010 Ford Escape, not even the Forester. That's when Craig Enslin approached me about an Outback. He asked a few qualifying questions about 2021s versus older used models. He then drove up a beauty of a previous TriCity Sales customer 2017 Outback used car with 27K miles. It was pristine inside and out with not even front hood road chips. I took a drive and fell for the car; their final price and the trade-in on my Escape made it spectacular! Forward to my first free oil change and inspection. Perfect! Now I wanted to add Starlink Service. They did the 3G to 5G upgrade - No Charge as a goodwill courtesy. I don't get goodwill out of most car dealers these days, yet I did here! Be patient, be thorough, and find a great group of people who will work with you; that's what I found at TriCity.

Great prices on car deals and for service deals but...they sure don't give you the customer service…read moreof other Subaru dealerships Service of OFL and tire rotation completed to satisfaction. Just wondering if it's just Tri-City, but of the 3 Subaru's I've owned the dealers always washed the car (or gave you a voucher for a wash) and vacuumed the car. I was disappointed that it washed washed or vacuumed When I took delivery of my car in April it was not washed or vacuumed of pet hair (my car was a CPO dealer loaner...still don't know why pet hair was in it‍).

DO NOT DO ANY TYPE OF BUSINESS HERE, especially purchasing a vehicle. Theres no way our car would…read morehave passed SAFETY inspection at any other place, yet calefs "inspected" it and put a sticker on it. also, they sold my parents a lemon. within minutes of driving off of the lot, it started bucking... Calef said it was a spark plug issue... long story short, my parents ended up having to put 1k into it so it was drivable. The warranty that Calefs gives you isn't even worth the paper that it's printed on.. no one excepts it.

This place ain't no good. The owner, the wife and the son all put off bad vibes. The person who i…read moregot a chance to talk with the first visit, turns out to be the shops mechanic. The worst part was meeting the family of Tony the owner. A mean looking tea kettle and a pear dont equal a string bean looking like uncle bad touch in the shop. The vehicle was priced nice but the mechanical problems made it worth scraping. New Jersey scumbag comes to mind when Tony's name is brought up at the attorneys office.

After getting the "two-hour time-waster special" at another dealer, I came here and was treated…read morelike a real person. Transparent pricing, no runaround, solid deal right out of the gate, and the whole process was fast and professional. 10/10 would buy here again.

Kendra was great to work with. She was respectful of my budget, friendly and knowledgeable. Highly…read morerecommend this dealership.

If I could put a minus in, believe me; I would in a heartbeat…read more Key CDJR in White River Junction is the absolute worst dealership that we have ever dealt with and we are sorry we did. The paperwork handling is absolutely ridiculous if you are put on an intransit plate from them to New York. Why would registration / titling paperwork on their end be sent to Beacon Auto Tag in Williamstown, New Jersey ??? Goes from Vermont to New Jersey to New York (some private DMV as Beacon says) then finally to the customer. It should not take over 6 weeks for the paperwork to process unless the so-called title clerk did her job correctly; what happened to the TC doing the job; instead of sending paperwork to some fly-by-night company like BEACON AUTO TAG. Doesn't the dealerships know they are losing so much money !!! All in all; DON'T EVER and I MEAN DON'T EVER DEAL WITH ANY OF THE KEY AUTO DEALERS ANYWHERE IN THIS COUNTRY...Their Dealer licenses should be YANKED from them all !!! Because if they screw people at one, you can bet they do it at all of them. WTH.....they are also LIARS !!! I was told that they would send me a check for half of the document fees that I was charged to keep me happy...where is it; LIARS !!! ¯\_(ツ)_/¯

Jeep Radiator Replacement. WARNING! do not do business with Keys Jeep…read more They over charge for parts and then tack on Customer shop charge $75 (That is not justifiable) and a $35.34 credit card charge.

We had a positive experience purchasing a used car from this dealer. We were able to purchase it…read morethe next day after seeing it and walking out on the first price they gave us. After making the price a bit better, we made a swift purchase, everything was easy, and they were very nice. Thank you Dover Honda for the new Jeep!

Service department (claimed to) have performed an unasked-for "multi-point inspection" while my…read moreRidgeline was in for a battery replacement, and, I was informed, my rear brakes and rotors were in dire need of immediate replacement at a cost of $778.31. Instead of authorizing that repair I returned to Kittery AutoWorks, the shop that had performed exactly that service 6,000 miles ago (for $200 less) and asked them to inspect the brake system to see whether there was some mechanical flaw that could cause the pads to wear out so quickly. The result? As I suspected, pads and rotors are in perfect condition, "barely worn, nothing needs work". This makes the second, and final bad experience with this dealer's service department, and I will certainly never go there again for either service, nor for the purchase of a new car: if incompetents and crooks are tolerated in the mechanics' bays and behind the service desk, there are likely similar types to be found on the showroom floor.

I have always gone to the same dealership for my vehicles and like to stay local. I needed to help…read moremy granddaughter purchase her first car fast and my usual dealership didn't have what fit her needs. Headed here and voila'! My granddaughter was treated very fairly, with respect and she was able to negotiate with the owners in a timely manner. We are so very thankful for the kindness and the owners working late to ensure my granddaughter's satisfaction. Thank you so very much. Highly recommend!

From the owner: Hall's Auto Center has been Family owned and operated for 55 years. We sell good quality Used Cars…read more No pressure sales.

Just learned they will not service or sell you a vehicle based on your political affiliation!…read more I've been a customer for years as well as my dad. My dad's been a friend of the owner for 25 years, bought and serviced many vehicles over the years. However, because my dad voted for "the other candidate" the NBAC refuses to work with him anymore. It's so sad and pathetic that this happened. A long friendship destroyed because of something so petty.

This was by far the best dealership experience i've ever had! Excellent guys here! gave me more…read morethan expected for an old Chrysler.

One of the worst experiences I've ever had as a consumer…read more I found a truck that I really liked. I texted and emailed with Jon Royal. He asked me when I could come see the truck. I told him I was an hour and a half away so I wanted to iron out some details before I make the trip. We discussed my trade and he asked me to send pictures and asked a few questions. He told me the range they would offer for my trade, pending physical inspection. I was good with that range. I told him I planned to come on Friday. He asked what time and I told him I would let him know tomorrow (Thursday) Thursday morning he texted to ask when I was coming and I told him Friday around 10:30/11:00 and asked if he could send me the Carfax for the truck. He said he would put me down for 10:30 and sent me the Carfax He texted back and said "tomorrow is my day off so when you come in, let the sales staff know you were working with me and they will get you started" That concerned me a little so I asked "Will whoever I will be working with have the information on my trade and the range you gave me?" He said "yes, I spoke to the owner personally about the trade. He said all of that information is saved in your profile along with the photos you sent me" On Friday, I drove for an hour and a half. I arrived at 10:30. When I arrived I saw that they had pulled the truck up front for me. I went inside and was greeted by, Barry (I think) I told him what Jon told me to say and he went to get someone to help me. Someone named Ric came over and shook my hand and said they would get a plate on the truck so I could take it for a test drive and I could leave my keys so they can do the inspection of my trade. I went outside and walked around the truck to check it out. Barry came out to get my drivers license. When he came back out with the plate and my license, he said to go ahead and take it for a test drive and when I get back I can sit with someone to discuss I got in the truck, moved the seat up, put my seatbelt on, started the truck and Barry and another man came rushing out, so I put the window down and they told me the truck was just sold. I drove an hour and a half for that. I find it interesting that the subject line in the emails they sent said "your frontier is ready at Somersworth Nissan. Nobody took me aside to explain anything... nobody so much as said "I am so sorry this happened" nothing I texted Jon when I left- I wanted him to know what happened. He did not respond I called and left a message for the owner Brendan Forget. He did not respond. I would never recommend this dealership to anyone, in fact I'm going out of my way to spread the word about the awful treatment I received. I mean, if a mistake was made, they should have spoken to me- they should have reached out. This was someone I was conversing with for 3 days by text and email- and then silence. Their customer service skills are a joke.

I want to thank Dave my sales man he really help me get my car and for the price I wanted. This is…read morea great place to to buy a car .