Bought my Gladiator from Larry at Tri City in 2023, he was the new guy at the time and he was…read moregreat. The new facility is beautiful, service is 10x better than it was before. Driving directly into the service department when it's raining or snowing is a game changer. Everyone's been awesome! Thank you!

Had a bit of a rocky start to getting an issue fixed on a car we had recently bought, with some…read morepassing of the buck and lack of professional communication, but Brian really turned things around and did the right thing by getting us right in and getting things taken care of, no beating around the bush. I appreciated his professionalism, his patience, and his willingness to work with us.

One either has a consistently good experience or the other. Mine have all been great, from…read morepurchase to service. I was not in the market for an Outback, yet my 6' 1" frame was not fitting in the newer SUV driver wells as I had in my 2010 Ford Escape, not even the Forester. That's when Craig Enslin approached me about an Outback. He asked a few qualifying questions about 2021s versus older used models. He then drove up a beauty of a previous TriCity Sales customer 2017 Outback used car with 27K miles. It was pristine inside and out with not even front hood road chips. I took a drive and fell for the car; their final price and the trade-in on my Escape made it spectacular! Forward to my first free oil change and inspection. Perfect! Now I wanted to add Starlink Service. They did the 3G to 5G upgrade - No Charge as a goodwill courtesy. I don't get goodwill out of most car dealers these days, yet I did here! Be patient, be thorough, and find a great group of people who will work with you; that's what I found at TriCity.

Great prices on car deals and for service deals but...they sure don't give you the customer service…read moreof other Subaru dealerships Service of OFL and tire rotation completed to satisfaction. Just wondering if it's just Tri-City, but of the 3 Subaru's I've owned the dealers always washed the car (or gave you a voucher for a wash) and vacuumed the car. I was disappointed that it washed washed or vacuumed When I took delivery of my car in April it was not washed or vacuumed of pet hair (my car was a CPO dealer loaner...still don't know why pet hair was in it‍).

Tony the owner helped me find the perfect SUV for me and my four children to feel safe. He was…read moresuper polite and not the typical car guy one would expect . I'll be back again I'm sure next time I need a new

DO NOT DO ANY TYPE OF BUSINESS HERE, especially purchasing a vehicle. Theres no way our car would…read morehave passed SAFETY inspection at any other place, yet calefs "inspected" it and put a sticker on it. also, they sold my parents a lemon. within minutes of driving off of the lot, it started bucking... Calef said it was a spark plug issue... long story short, my parents ended up having to put 1k into it so it was drivable. The warranty that Calefs gives you isn't even worth the paper that it's printed on.. no one excepts it.

Worked with Brian Doyle. Excellent service, super fast response times, and a pleasure to work…read morewith. Anyone shopping for Ford or Toyota I highly recommend Bill Dube Ford Toyota, and ask for Brian Doyle!! - John

When a sales associate gets caught blatantly lying to your face, I'm all set with that establishmentread more

UPDATE NOVEMBER 14, 2018:…read more Dan Lagrange from Key Auto of Somersworth reached out to me on October 17, 2018 and he listened to my issues and communicated with me and he went out of his way to make things right. Dan & Key Auto lived up to their commitments and stood behind the vehicle I purchased from them. I would recommend dealing with Dan Lagrange from Key Auto. Thank you Dan & Key Auto. I purchased a vehicle from Key & the vehicle was grossly mis-advertised & misrepresented. Vehicle was not repaired as per Keys own provided invoices. Purchased a vehicle from Key on 08.25.2018 and received the vehicle on 09.20.2018. During the sale my original salesperson was supposedly let go and I was given the credit manager to complete the sale. Response time was less than adequate and I had to constantly initiate contact with him to get him to respond to anything. Upon receiving and thoroughly inspected the TBSS to say I was disappointed is an understatement. The vehicle was not truly represented by Key. Other than the front passenger fender that was shown to me, there are several other things wrong with the vehicle. Huge dent in the rear passenger door, scratches and dings all over the vehicle (Not The Rub Out Kind), drivers side mirror looks like it was attacked by the wolverine (& I Was Sent An Invoice On Work Completed By Your Body Shop & It Stated They Fixed That Mirror and all the other items as well?), permanent burn marks on the front interior counsel, a family of mice were living in the engine compartment, the rear bumper was not put on correctly, the front bumper was not put on correctly, rear drivers tire has a leak in it, the people who turned it in lived near the water and a lot of the interior hinges and engine compartment metal parts have serious rust, which I was not informed of, the air compressor hose is missing, the rear windshield wiper is broke, the vehicle failed New Hampshire's emission testing and Key did nothing to correct the failure. Key was supposed to detail the vehicle as stated & they didn't, which was even shown on the invoices they provided to me, I have to do my own registration and title, which Key was supposed to do as part of their job in completing this sale or any sale, which costs me additional monies which Key never conveyed to me, etc., etc., etc. In addition to the aforementioned, I specifically asked key to only use Wells Fargo for the credit, but my credit was run approximately seven (7) Times through other vendors and now my credit has taken a serious hit because of multiple credit checks. I am aware that this is a used vehicle that is ten + years old and it's not going to be perfect, but what should be perfect is Key's marketing and representation of this vehicle or any vehicle they sell, which was not. The chances of me or anyone I know doing business with Key again is extremely low.

If I could put a minus in, believe me; I would in a heartbeat…read more Key CDJR in White River Junction is the absolute worst dealership that we have ever dealt with and we are sorry we did. The paperwork handling is absolutely ridiculous if you are put on an intransit plate from them to New York. Why would registration / titling paperwork on their end be sent to Beacon Auto Tag in Williamstown, New Jersey ??? Goes from Vermont to New Jersey to New York (some private DMV as Beacon says) then finally to the customer. It should not take over 6 weeks for the paperwork to process unless the so-called title clerk did her job correctly; what happened to the TC doing the job; instead of sending paperwork to some fly-by-night company like BEACON AUTO TAG. Doesn't the dealerships know they are losing so much money !!! All in all; DON'T EVER and I MEAN DON'T EVER DEAL WITH ANY OF THE KEY AUTO DEALERS ANYWHERE IN THIS COUNTRY...Their Dealer licenses should be YANKED from them all !!! Because if they screw people at one, you can bet they do it at all of them. WTH.....they are also LIARS !!! I was told that they would send me a check for half of the document fees that I was charged to keep me happy...where is it; LIARS !!! ¯\_(ツ)_/¯

Dover Honda is an example of what a dealership should be. We purchased 3 vehicles from Dover Honda…read morein the past, 2 certified used and 1 new vehicle. All of my purchasing experiences were good. Honda's sell themselves so there's no need for high pressure sales. Unfortunately, I've had only bad experiences with the 2 Maine Honda dealerships in Portland and Saco. We've also serviced our vehicles at Dover Honda. Even though they're a dealership, they are competent and competitive in pricing. We purchased replacement tires on a vehicle, and they met the price from a discount tire dealer. We find the dealership to be honest and no pressure. It's a relaxed buying atmosphere not found in other dealerships. My salesman was Al Lepler. He is knowledgeable and laid back. He answers all you questions and does not pressure you into buying. You come to a dealership to first look around, maybe take a test drive and finally buy. If you are up front with Al, he is upfront with you. Recommend Dover Honda.

Outrageously horrific…read more Management is an absolute glad-handing joke. Once bought an SUV, here ~ it turned out that it had major transmission issues they wanted me to pay for. I asked them to quote me on a trade, instead. So, they checked it over and TOLD ME that it had CLEARLY BEEN IN AN ACCIDENT, and used that as an excuse to short-chang me on what they had already sold me... SERIOUSLY?!? RUNNNNNNN like the PLAGUE!!!!!!!!!!! Honda/ICL sales etc worst people I have ever dealt with, for sure.

I have always gone to the same dealership for my vehicles and like to stay local. I needed to help…read moremy granddaughter purchase her first car fast and my usual dealership didn't have what fit her needs. Headed here and voila'! My granddaughter was treated very fairly, with respect and she was able to negotiate with the owners in a timely manner. We are so very thankful for the kindness and the owners working late to ensure my granddaughter's satisfaction. Thank you so very much. Highly recommend!

From the owner: Hall's Auto Center has been Family owned and operated for 55 years. We sell good quality Used Cars…read more No pressure sales.

These guys are so awesome that I feel compelled to write a review due to being happy with the…read moreservice and professional courtesy I received from them. Ryan and Josh were great, no pressure, and went out of their way to give me one of the best car dealer experience I've ever had. I've dealt with dealerships on at least 5 occasions within the last 6 years and NBAC is by far the best, bar-none. After running the numbers with the bank, called me and came close to my magic number after initially missing the mark. Needless to say, we closed the deal over the phone as he was able to pull something off with the numbers. Since they already had all my info, Josh prepped the paperwork before my arrival. I was driving my new car after 15-20 minutes after arriving. Oh, and he did this when they had been closed for 2 hours already, essentially bending over backwards to accommodate my schedule. And this wasn't the first time I've kept them past closing hours; they gave me the keys for test drives when I was there the previous week, well past closing time. No frowns or sighs, but with a smile and courteous demeanor. I will be recommending them to all my friends and family. If you're looking at this review, you're pretty much the type that researches first before jumping in. I'm the same way and I will tell you, corporate dealerships need to take a lesson from NBAC on customer service and professionalism. You cannot get a better, personalized buying experience than with North Berwick Auto Center. Kudos to Ryan and Josh, wish there were more like them in the industry.

Just learned they will not service or sell you a vehicle based on your political affiliation!…read more I've been a customer for years as well as my dad. My dad's been a friend of the owner for 25 years, bought and serviced many vehicles over the years. However, because my dad voted for "the other candidate" the NBAC refuses to work with him anymore. It's so sad and pathetic that this happened. A long friendship destroyed because of something so petty.

I went here last week looking to test drive a car I had found online. I was greeted shortly after…read moregetting out of my car by a nice gentleman. Shortly after I was test driving a Nissan Rogue. They were wanting me to finance the car, this is the only way to get their online prices. After stating I was wanting to purchase outright, they kept wanting the financing. I was hoping to do some dealing, but there was no budging. So I left and continued on shopping. My salesman did try to get his upper to work with me in the days following, but no luck. I would browse there again in the future. But read their fine print. Their online prices are only honored if you finance. Every other dealership I've been to does not do this, and instead goes by the price listed on their website, financing or outright purchasing.

First, I would like to applaud the respect and care that Mathew showed us. He was extremely…read morehelpful, knowledgeable, and willing to work with us. However, I would not return to Somersworth Nissan. Matt is the only reason that this review is 2 stars and not 1. A '20 Crosstrek for ~$17k was my first choice that I knew I would love. On the lot, I made it very clear that I was not going to buy a car today, that I only wanted to test drive, & that I was still looking for a loan pre-approval at a bank; I told Matt that the bank I work for offered an 7-8% auto interest rate for employees, which I thought was too high. Matt said he understood but that he'd set up a test drive for us. There were a few minor things--mostly my inexperience with a Subaru, but also some minor scrapes and dents--that raised concern, but nothing to warrant hating the car. After the test drive, Matt pulled us to his desk and wanted our thoughts. I brought up the points above; I generally liked the car, but wanted to make sure it's what I want. Matt suggested that I fill out an auto credit report anyway since the bank I want a loan through partners with them. I obliged but asked if I should do this, or go directly to the bank first. He suggested I go to the bank first, but that he'd check with his manager. He came back, and said that they can submit the credit report to the bank and see what they say later; that sounds great, so I'll have some time to think on the car. He leaves, comes back, and now has a loan from Service Federal Credit Union at 13.5% interest... I'm sorry but what? I told you I can get an interest rate around 8% from my employer, why would I do that? Also, the paper showed a total financed cost of $12k after a $10k down payment... I said the rate is too high, that I could get a better rate, and also reminded Mathew that I was not going to buy a car today. He asked why, and I reminded him again that I wanted to be sure I made the right decision. He left, came back, and now had a new pre-approval from Service at a 6.5% interest rate--much better, but why was that not shown the first time? Still, it was not as great as other institutions in the area. When he presented it to me, I said that it was a much better deal, but that I was still not going to be making a purchase today, and I asked if he would email me when he heard back from other institutions. He stammered and indicated that he could, but that he would be right back. When Matt returned, he was accompanied by his manager, Trevor. Trevor continued to press me on the car and I said the same thing that I told Mathew; that I needed to be certain of my purchase. Trevor said that there's no point in waiting and that I should just buy it today if I'm planning to buy it anyway. I again said that I wanted to make sure that I spend my money wisely. *He asked fairly assertively if I would be okay if he sold the car to another gentleman in Vermont.* I said "Yes, of course?" He said, "Fine. Let's look at other cars then. I have Sentras, I have Rogues, I have Altimas--those are all wheel drive." Great Trevor, cool. I'm not here to buy anything. I wanted to test drive one particular car. Trevor repeatedly insists that I will not find a rate better than 6.5% or a Subaru at a lower cost than this one. I said okay, but that I need to be sure of that. He asked that if I need a car soon, why wait, and not just buy it now? Sir, I've said it a million times. No. *Trevor relented and said the car would be here for us.* I thought that car was going to a guy in Vermont??? Matt was a gem. If I could have the pleasure only doing business with him, I would. However, Trevor's insistence severely soured the mood, and it was clear that he was pushing Matt to behave the same way. I could tell Matt was looking out for our best interest and I thanked him repeatedly for that. I likely won't come back to buy this car. I still hope I can hear back regarding the other institutions, but my interest in this dealership is severely diminished. Trevor: I think a quick read of "Never Split the Difference" would do your sales tactics wonders, and help you drop the manipulative and assertive tone that you present this information in.