Bought my Gladiator from Larry at Tri City in 2023, he was the new guy at the time and he was…read moregreat. The new facility is beautiful, service is 10x better than it was before. Driving directly into the service department when it's raining or snowing is a game changer. Everyone's been awesome! Thank you!

Had a bit of a rocky start to getting an issue fixed on a car we had recently bought, with some…read morepassing of the buck and lack of professional communication, but Brian really turned things around and did the right thing by getting us right in and getting things taken care of, no beating around the bush. I appreciated his professionalism, his patience, and his willingness to work with us.

Great prices on car deals and for service deals but...they sure don't give you the customer service…read moreof other Subaru dealerships Service of OFL and tire rotation completed to satisfaction. Just wondering if it's just Tri-City, but of the 3 Subaru's I've owned the dealers always washed the car (or gave you a voucher for a wash) and vacuumed the car. I was disappointed that it washed washed or vacuumed When I took delivery of my car in April it was not washed or vacuumed of pet hair (my car was a CPO dealer loaner...still don't know why pet hair was in it‍).

Recently ran the "Lucky Triple Diamonds Game" campaign whose sole purpose was to deceive people…read moreinto thinking they won a large cash prize, only for the person to show up and be told they instead only won $5. Nothing but a sleight of hand marketing campaign to get unsuspecting people in the door to sell them a car nobody wants. If you can't trust a simple marketing campaign of theirs, why would you ever trust them with a significant financial decision like purchasing a car. If you're in the market for a car, you're much better off shopping elsewhere!

DO NOT DO ANY TYPE OF BUSINESS HERE, especially purchasing a vehicle. Theres no way our car would…read morehave passed SAFETY inspection at any other place, yet calefs "inspected" it and put a sticker on it. also, they sold my parents a lemon. within minutes of driving off of the lot, it started bucking... Calef said it was a spark plug issue... long story short, my parents ended up having to put 1k into it so it was drivable. The warranty that Calefs gives you isn't even worth the paper that it's printed on.. no one excepts it.

I bought a 2015 Chevy sonic from Calef. Started having engine and transmission issues within days…read moreafter I purchase it. I was given a 90 day warranty. They refused to fix my car Not car shop would fix my vehicle under the warranty. I was told by over a dozen places I went to the progauard warranty was useless. Don't go to calef auto. The owners name is Tony. He would not take the car back, fix it or use it as a trade for another vehicle. Do not go there!!! The owners name Is Tony he will screw you over

Worked with Brian Doyle. Excellent service, super fast response times, and a pleasure to work…read morewith. Anyone shopping for Ford or Toyota I highly recommend Bill Dube Ford Toyota, and ask for Brian Doyle!! - John

After getting the "two-hour time-waster special" at another dealer, I came here and was treated…read morelike a real person. Transparent pricing, no runaround, solid deal right out of the gate, and the whole process was fast and professional. 10/10 would buy here again.

If I could put a minus in, believe me; I would in a heartbeat…read more Key CDJR in White River Junction is the absolute worst dealership that we have ever dealt with and we are sorry we did. The paperwork handling is absolutely ridiculous if you are put on an intransit plate from them to New York. Why would registration / titling paperwork on their end be sent to Beacon Auto Tag in Williamstown, New Jersey ??? Goes from Vermont to New Jersey to New York (some private DMV as Beacon says) then finally to the customer. It should not take over 6 weeks for the paperwork to process unless the so-called title clerk did her job correctly; what happened to the TC doing the job; instead of sending paperwork to some fly-by-night company like BEACON AUTO TAG. Doesn't the dealerships know they are losing so much money !!! All in all; DON'T EVER and I MEAN DON'T EVER DEAL WITH ANY OF THE KEY AUTO DEALERS ANYWHERE IN THIS COUNTRY...Their Dealer licenses should be YANKED from them all !!! Because if they screw people at one, you can bet they do it at all of them. WTH.....they are also LIARS !!! I was told that they would send me a check for half of the document fees that I was charged to keep me happy...where is it; LIARS !!! ¯\_(ツ)_/¯

Jeep Radiator Replacement. WARNING! do not do business with Keys Jeep…read more They over charge for parts and then tack on Customer shop charge $75 (That is not justifiable) and a $35.34 credit card charge.

Dover Honda is an example of what a dealership should be. We purchased 3 vehicles from Dover Honda…read morein the past, 2 certified used and 1 new vehicle. All of my purchasing experiences were good. Honda's sell themselves so there's no need for high pressure sales. Unfortunately, I've had only bad experiences with the 2 Maine Honda dealerships in Portland and Saco. We've also serviced our vehicles at Dover Honda. Even though they're a dealership, they are competent and competitive in pricing. We purchased replacement tires on a vehicle, and they met the price from a discount tire dealer. We find the dealership to be honest and no pressure. It's a relaxed buying atmosphere not found in other dealerships. My salesman was Al Lepler. He is knowledgeable and laid back. He answers all you questions and does not pressure you into buying. You come to a dealership to first look around, maybe take a test drive and finally buy. If you are up front with Al, he is upfront with you. Recommend Dover Honda.

Outrageously horrific…read more Management is an absolute glad-handing joke. Once bought an SUV, here ~ it turned out that it had major transmission issues they wanted me to pay for. I asked them to quote me on a trade, instead. So, they checked it over and TOLD ME that it had CLEARLY BEEN IN AN ACCIDENT, and used that as an excuse to short-chang me on what they had already sold me... SERIOUSLY?!? RUNNNNNNN like the PLAGUE!!!!!!!!!!! Honda/ICL sales etc worst people I have ever dealt with, for sure.

I have always gone to the same dealership for my vehicles and like to stay local. I needed to help…read moremy granddaughter purchase her first car fast and my usual dealership didn't have what fit her needs. Headed here and voila'! My granddaughter was treated very fairly, with respect and she was able to negotiate with the owners in a timely manner. We are so very thankful for the kindness and the owners working late to ensure my granddaughter's satisfaction. Thank you so very much. Highly recommend!

From the owner: Hall's Auto Center has been Family owned and operated for 55 years. We sell good quality Used Cars…read more No pressure sales.

Just learned they will not service or sell you a vehicle based on your political affiliation!…read more I've been a customer for years as well as my dad. My dad's been a friend of the owner for 25 years, bought and serviced many vehicles over the years. However, because my dad voted for "the other candidate" the NBAC refuses to work with him anymore. It's so sad and pathetic that this happened. A long friendship destroyed because of something so petty.

This was by far the best dealership experience i've ever had! Excellent guys here! gave me more…read morethan expected for an old Chrysler.

I went here last week looking to test drive a car I had found online. I was greeted shortly after…read moregetting out of my car by a nice gentleman. Shortly after I was test driving a Nissan Rogue. They were wanting me to finance the car, this is the only way to get their online prices. After stating I was wanting to purchase outright, they kept wanting the financing. I was hoping to do some dealing, but there was no budging. So I left and continued on shopping. My salesman did try to get his upper to work with me in the days following, but no luck. I would browse there again in the future. But read their fine print. Their online prices are only honored if you finance. Every other dealership I've been to does not do this, and instead goes by the price listed on their website, financing or outright purchasing.

First, I would like to applaud the respect and care that Mathew showed us. He was extremely…read morehelpful, knowledgeable, and willing to work with us. However, I would not return to Somersworth Nissan. Matt is the only reason that this review is 2 stars and not 1. A '20 Crosstrek for ~$17k was my first choice that I knew I would love. On the lot, I made it very clear that I was not going to buy a car today, that I only wanted to test drive, & that I was still looking for a loan pre-approval at a bank; I told Matt that the bank I work for offered an 7-8% auto interest rate for employees, which I thought was too high. Matt said he understood but that he'd set up a test drive for us. There were a few minor things--mostly my inexperience with a Subaru, but also some minor scrapes and dents--that raised concern, but nothing to warrant hating the car. After the test drive, Matt pulled us to his desk and wanted our thoughts. I brought up the points above; I generally liked the car, but wanted to make sure it's what I want. Matt suggested that I fill out an auto credit report anyway since the bank I want a loan through partners with them. I obliged but asked if I should do this, or go directly to the bank first. He suggested I go to the bank first, but that he'd check with his manager. He came back, and said that they can submit the credit report to the bank and see what they say later; that sounds great, so I'll have some time to think on the car. He leaves, comes back, and now has a loan from Service Federal Credit Union at 13.5% interest... I'm sorry but what? I told you I can get an interest rate around 8% from my employer, why would I do that? Also, the paper showed a total financed cost of $12k after a $10k down payment... I said the rate is too high, that I could get a better rate, and also reminded Mathew that I was not going to buy a car today. He asked why, and I reminded him again that I wanted to be sure I made the right decision. He left, came back, and now had a new pre-approval from Service at a 6.5% interest rate--much better, but why was that not shown the first time? Still, it was not as great as other institutions in the area. When he presented it to me, I said that it was a much better deal, but that I was still not going to be making a purchase today, and I asked if he would email me when he heard back from other institutions. He stammered and indicated that he could, but that he would be right back. When Matt returned, he was accompanied by his manager, Trevor. Trevor continued to press me on the car and I said the same thing that I told Mathew; that I needed to be certain of my purchase. Trevor said that there's no point in waiting and that I should just buy it today if I'm planning to buy it anyway. I again said that I wanted to make sure that I spend my money wisely. *He asked fairly assertively if I would be okay if he sold the car to another gentleman in Vermont.* I said "Yes, of course?" He said, "Fine. Let's look at other cars then. I have Sentras, I have Rogues, I have Altimas--those are all wheel drive." Great Trevor, cool. I'm not here to buy anything. I wanted to test drive one particular car. Trevor repeatedly insists that I will not find a rate better than 6.5% or a Subaru at a lower cost than this one. I said okay, but that I need to be sure of that. He asked that if I need a car soon, why wait, and not just buy it now? Sir, I've said it a million times. No. *Trevor relented and said the car would be here for us.* I thought that car was going to a guy in Vermont??? Matt was a gem. If I could have the pleasure only doing business with him, I would. However, Trevor's insistence severely soured the mood, and it was clear that he was pushing Matt to behave the same way. I could tell Matt was looking out for our best interest and I thanked him repeatedly for that. I likely won't come back to buy this car. I still hope I can hear back regarding the other institutions, but my interest in this dealership is severely diminished. Trevor: I think a quick read of "Never Split the Difference" would do your sales tactics wonders, and help you drop the manipulative and assertive tone that you present this information in.