What a wonderful experience! My 81 year old mother sometimes has simple issues with her MacBook…read moreand has been taken advantage of over the years by many retailers. Raquel was so thoughtful and honest with her about the problem, it turns out it was a simple and affordable solution. Thank you for taking care of her and the computer, it's her lifeline and your help was much appreciated. Now, we couldn't imagine going anywhere else :)

If I could give a 0 rating I would. I was quoted $800 to repair my iPhone 15 cracked camera lens…read more or $700 to replace my phone. I took the phone to another iPhone authorized dealer and had my phone repaired for $40. I was also charged a $60 diagnostic fee to get my phone back. Do not give this place your business.

James is a master at his craft. Had a mishap with a one year new MacBook Pro screen. James replaced…read morethe screen and being technical myself I was concerned about Apple's lockdown, anti right to repair behaviour and part pairing. This requires certain work around to be able to achieve full functionality of the replaced part. For example, the display control chip and the code chip need to be removed from the old screen and re soldered to the new one. Upon receiving the laptop, from what I can see, True Tone, ambient light sensors and front facing camera are working.

What to do when Apple has a defective product, does a secret repair service and does not tell you…read moreabout it until your unit gets affected and they have already closed the secret program? Well you can go see a genius and have them tell you that they need close to $1000 to fix it. I think not! I decided to find a good component level repair person. I did a bunch of looking around and decided to call James Wu at Unitak Laptop Repair. After communicating with him over email, I decided to trust my MacBook Pro15 Retina to him and also took my MacBook Air 11 as well. I've suffered a lot of Apple Loss this year. An iPad lost it's wifi and iPhone7 lost it's microphone (Apple, in an internal memo agreed to fix their blunder but decided not to do it after all - check out MacRumors site about it) and the aforementioned notebooks. Ugh...these things didn't really happen with Jobs was on the job! James agreed to meet me at the Parkway Shoppes store which he rents a room at K&J Camera Services. The little room cluttered with notebook pieces and equipment littered everywhere had me a little uneasy but after a quick talk with him and witnessing how quickly he broke down the the 15" notebook and tested it - I knew I came to the right place. He told me that the graphics chip wasn't gone and proceeded to explain the process. I asked him to proceed and also asked him to replace the screen on the Air 11. As quick as I was checking my phone for messages and such, he took the whole Air apart and replaced the screen with a spare unit he had. I think it took a whole 15mins to do that repair. I left the Pro with him and the next day, I got back the notebook as if nothing had happened to it. He was really fair with his prices and I now have a place to get all my notebooks serviced for me and my clients. I got both notebooks repaired for HALF of repairing just ONE! Don't bother with the Genius Bar - where they want you to replace the whole circuit board (easy repair), take it to the True Genius at Unitak! Anyone who knows me professionally knows that I am not easily impressed by tech peeps. I am very impressed with James. CHEERS!

I am genetically unequipped to deal with a Mac, and finally gave it up, returned to my PC with a…read morecry of rejoicing, and decided to sell off my Mac bits and pieces. I don't know why I've always been best friends with every machine I've ever met, but the Mac -- oh, boy! Somehow we have no common meeting ground. Heavy sigh. So today I took my trackpad in to Riverdale Mac to make sure the thing's still working and that I can in good conscience sell it (that's how bad it is! I can't even tell if it works or not!) and Kieren looked at it for me, tried it out (yay, it works!) and even told me what would be a decent price to ask for it. Lovely people, infinitely patient, helpful, knowledgeable. They answer every question without making you feel like an idiot, even if, in this one particular small area, you do happen to be one...!

Basically, if you have a brand new mac they might be able to fix it, but if your mac is dated at…read moreall, or if they don't feel like actually investigating the problem then they don't do anything but take your money from you.I went here because where I wanted to go was closed on a Sunday so I figured I may as well because it's closer to my apartment.They told me right away "this is a vintage mac (apparently 7 years old is vintage) and we likely can't fix it". Ok, so i understand as an authorized mac dealer they can't fix certain things on older macs due to regulations from Apple. I still decided to leave it there in case it was a simple issue. They charged me the consultation fee up front, somewhere in the $55 range. They called me the next day and said it was the logic board and there was nothing they could do about it. I asked if they knew any place that would fix it. They said no, they don't know of ANYONE in Toronto that can fix it.They didn't offer me any solution at all, not even a data transfer to a drive or anything. Just a "sorry doesn't work ok bye" kind of conversation. I had a feeling they just took me for my money, so as soon as I hung up with them I called a place called All About Mac. I told the guy who answered the phone there what had happened, what Riverdale Mac said and asked if he thought he could fix it. He said most of the time the problem I'm describing isn't the logic board, it is the power supply and he has a bunch of working parts he could put into it to see if he can get it working. That night I brought my mac all the way across town to get him to check it out. I put my mac down on the counter and he could tell right away that Riverdale Mac hadn't even bothered to open up my mac. He said if they did, there would be space between the frame and the monitor, it's a sure sign whether or not the mac had been opened up and not. I left the mac there and unlike Riverdale Mac, he didn't charge me up front. I got a call back from All About Mac the next day. Good news, the problem isn't the logic board as Riverdale Mac said it was. It was in fact the power supply which was fried (which is what i assumed because it happened during a blackout). I got him to fix it and went back the next day to pick it up. He told me his assumption was correct and Riverdale mac did not bother to open up my mac. He said there is foil on the inside and even the best mac technician in the world could not open the mac without slightly damaging this foil. He said if they had opened it the foil inside would have small ripples and wrinkles. He said it was still in perfect condition, therefore, it had not been opened. Professional proof that Riverdale Mac just basically stole my money from me. So basically, I paid Riverdale Mac $55 to hold my mac overnight, plug the power cord to a wall outlet, try to turn it on, couldn't, then decided, yep it's broken and we'll just tell her this is the problem when really we did no sort of investigating at all. I should have known nothing would have happened with my mac while I was waiting in line. Another worker was helping another customer buy a hard drive. The worker who was helping me asked the lady if she wanted her drive mac formatted. The lady said yes. The worker helping me looked at the worker helping said lady and asked him "do you know how to format a drive", the worker said no. So, the worker helping me took it and formatted it. Seriously? You work in a computer store and you don't know how to format a drive? That's computer 101. I should have walked out with my mac right then and there, but hey, hindsight is 20/20 right. I wouldn't suggest anyone, even with a brand new mac, go here. They charge double what All About Mac charges and clearly don't do much investigation into your computers' problem. If I could give them zero stars I would. I suggest you go to All about Mac no matter how far out of your way you have to travel. If I ever have a mac problem again with any of my apple products i will again travel across town and go out of my way to go to All About Mac. Again, I understand I had an older mac and due to Apple regulations an authorized shop can't fix certain things on older macs. But they could have at least opened up the mac and tried to investigate the problem without just assuming what the problem was (which they were completely wrong about). Instead of taking my money and my computer they could have just said no, sorry, it's too old, we probably can't fix it, we'd be wasting our time, your time and you're money. The guy at All About Mac said based on principal and fairness I should ask for my money back by bringing my now working "vintage mac" back to Riverdale Mac and say look it's fixed, you didn't open it, you didn't investigate it at all, you wrongfully assumed what the problem was and you basically just stole $55 from me. I decided to just bite the bullet, it's not worth my time to have deal with this terrible shop with terrible employees again

I agree with Cynthia C. , Joe at iRepair in Mississauga provides a reliable, best priced and highly…read moreproficient service for all Apple products needing repair. I searched alternatives "near me" and although there were others closer, when I called iRepair in Mississauga, Joe answered right away, listened to my (iPad) issues and quoted the best price. I'm so glad I didn't go to the Apple Store. Not only did Joe solve all my problems quickly and at the lowest possible price, he showed me (by doing it for me) how to clean my AirPods and case properly, improving their performance dramatically. No charge! A good man, who is generous, takes pride in his work and takes customer service to heart. Plus a location that is easy to get to and has lots of free parking. Worthy of 5 stars.

This is the first place I turn to for problems with Apple products. Yet again, Joe at iRepair comes…read morethrough for us. He has always been honest about the device issues we bring top him. He has always charged very reasonably for his work and it is always done in a timely and professional manner. Most recently, he even troubleshot a VPN issue on my phone that was preventing connection to the internet with no charge; anyone else might have told me I needed some new part or charged me to diagnose it but not Joe. We have had smashed and cracked screen repairs, as well as iMac issues handled by Joe and his team at iRepair and we have been 100% satisfied with the fees and the results.

I brought my computer to this shop for diagnosis after clearly explaining the issue. At no point…read morewas I informed that there would be a $56.50 diagnostic fee, and I did not sign any work order or authorization form. After receiving a repair quote, I decided not to proceed and take my computer elsewhere. When I went to pick it up, I was told I had to pay a diagnostic fee in order to get my device back. My father was present during the interaction. The business also advertises "free estimates" on its website and does not clearly disclose diagnostic pricing. I would recommend that customers confirm all fees in writing before leaving their device.

Fixed my computer perfectly. Did the work while I waited. I tested it afterwards and everything…read moreworked perfectly.

I read all the positive reviews on this place, and decided to try them. I will say I wasn't…read moredisappointed. My repair was an expensive one, around $750, but given I needed a screen and casing I guess it's on par. But when they fixed it they found they needed a new bottom section, metal casing, battery etc, an expensive piece. I was traveling and they they didn't want to bother me and they wanted to homer their price so they did it for free. Wow, not very often I'm pleasantly surprised like this. Really top notch service and a good knowledgeable group as well. Don't hesitate to use this place, I can't imagine they will disappoint you.

Some of my keys stopped working on the laptop keypad - most importantly the power button which…read morecouldn't be solved with an external keyboard. Unfortunately it requires a keypad replacement which cost me 250+ tax but the service was quick and efficient and everyone I spoke with was extremely friendly and knowledgeable. They even highlighted some other things I could fix if I wanted (my laptop is pretty old) after running a free diagnostic, but didn't pressure me - just said the service is there if I ever want. Overall a top notch experience - would definitely recommend ... as I type this on my new keyboard :)

My 2017 MacBook Pro wasn't charging effectively and l needed some guidance in organizing its data…read moreand wanted to clear up space in the Cloud. RonceyMac decided that a new MacBook Air would be the best solution in the long run. During a one on one session Jennifer referred to the items that I wanted to concentrate on and always checked that I understood what she was doing. She helped sync my iPhone, iPad and new Air and explored possible ways to declutter my devices and the Cloud. I can't say enough good things about how caring, knowledgable and efficient Jennifer was. I highly recommend this particular Apple store and staff. Their prices are comparable to Costco and Apple but what sets them apart is their attentiveness and skill in wanting to ensure your electronic devices work for you and not against you.

I received a call apologizing for the issues I brought up in my review and asking for feedback…read more I really appreciate the way they chose to deal with this. Thank you.

From Ontario, Canada: My mac laptop froze; what to do? Apple support walked me through a few ways…read moreto fix, but nothing worked, and they recommended Accurate Technologies on Willowdale Avenue in North York. I brought my device in the morning around 10am, and by 3PM it was completed. Kiri was amazing!! He had to go in through a "back door" to fix it, and now all is good! Very reasonable rates and fast turnaround. I highly recommend Accurate Technologies for any support you may need with your Apple devices. BTW this review does not show the correct address, which should be Ontario, Canada.

I've done business with Accurate Technologies for years. They are knowledgeable, helpful and…read moreprofessional. highly recommend