Neglectful company. Avoid at all costs! Haven't seen any of their workers in the last few weeks. Our pool now has a mineral layer around the entire perimeter of the side splash tile. read more

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Marcos Flores was the contractor for our garage to casita conversions at two homes in late 2024. He not only lied continuously throughout the project, but he didn't complete the jobs, lied about passing final inspections, and ghosted us. He left us with expired permits, incomplete work, and then stopped answering all communication. He also owes us over 4k that he never paid back despite his word. DO NOT TRUST THIS MAN. read more

Midnight, Luxury, Pool's, We needed a pool service in Palm Springs, California. Midnight, Luxury, Pool's was highly recommended by someone that I do completely trust... Met with Marcos... he is completely professional, represented his company perfectly, I would highly recommend them for all pool service needs. Please contact Midnight, Luxury, Pool's out of Cathedral city. Thank you. Todd Adams read more

Continuous and punctual service over the past several years. Most recently, Midnight Luxury Pools repaired and repainted our fiberglass pool. This was an arduous process, especially preparing the pool surface. The painters worked tirelessly, despite the extremely hot weather, and finished, leaving us a beautiful swimming pool. Bravo, gentlemen! read more

From what I understand, this company changed owners a little over a year ago and used to be a good company. The new owner, in the end, did not maintain our pool well at all. I suspected this for many months, but continued to believe his smooth talk that things were fine. Well, I finally had the water tested and the levels were very off - enough so that I was told by professionals that it was unhealthy and could damage the pool equipment. When I asked the owner to treat the water, he refused, saying the water was fine. Then he decided to quit cleaning our pool - effective immediately. I think this speaks for itself. Can not recommend this company. There are plenty of pool services in this area. There's just no need for this type of customer service. read more

I've lived in my Palm Springs residence since the early 80s. It has a pool built in the late 40's. I've had a number of different service providers over the years. In the last few months, MidnightLuxuryPool Service has been taking care of my pool. Now, every time I see it, I'm amazed on how good it looks. Best service ever... read more

DO NOT HIRE THIS COMPANY! THEY DEFRAUDED ME. THEY TOOK MY MONEY, DID NOT FINISH THE JOB, DID NOT PAY THEIR SUB, AND THEN RAN OFF TO GUATEMALA WITH MY MONEY. I am currently suing them. Please find Riverside Superior Court Case Number CVPS2400148, which can be found here: https://epublic-access.riverside.courts.ca.gov/public-portal/?q=user/login&destination=node/379 If you have been defrauded by this company as well, please contact me shirinbuckman@yahoo.com Thank you. read more

Midnight Luxury Pool Service did a poor job on my pool from May until mid August when I was out of town. I returned and saw the condition my pool was in. Hence I terminated the service and found another provider who does a very good job. The owner of Midnight Luxury said he "just fired" the employee and wanted a second chance. I disagreed. Service was terminated and I even paid for all of August. But Midnight Luxury Pool service invoices anyway and will not respond to my calls. read more

We have tried to get the warranties for the equipment he installed over a year ago. He will not provide them and we now believe that not all the equipment was new. He owes us for work that was never completed. He never once showed up when he said he would. We are going to end up having to sue him. read more

I've had the pleasure of both working and getting to know Jose, the owner of MLP. Jose is a true professional and a great guy. He and I had constant constructive communication about how to approach redoing my pool (which was in pretty bad shape and needed to be resurfaced and re-tiled). His crew achieved a pool that exceeded my expectations and came in on budget and on time. I will be telling my friends (and anyone who asks) who did such an amazing job on my pool. HIGHLY RECOMMENDED!! read more

Midnight Luxury Pool Service - Gorgeous color and expert craftsmanship. - Pool Cleaners Near Me

Please protect your peace of mind for you who require swimming pool services from this unreliable, unacceptable, careless and inadequate business. Be cautious as it's not regulating consistently and appropriately which may lead to unsafe and unhealthy swimming pool conditions. Management and staff are quite rude and unprofessional. May this warning be helpful for prospective customers and clients willing to take a chance on subpar and unsatisfactory service. You will likely and certainly be offered a better value for your money elsewhere. Take care! read more

please do not consider using this company or quit using them. I tried them for a month and a half. The agreement was twice weekly and they came once a week. Never swept the pool and the pool was cloudy so I paid an independent company to test the water. Low on chlorine and the acid level was above 300. I had to pay to have the pool drained. when asked if he would split the cost, he refused. Poor service and the quality of their work is subpar. I tried to have Marco, the owner , make it right. Next step small claims court. read more

And here's the update for this unprofessional and scary young man. Today we received a text from Jose threatening to turn us into the city for unsafe pool equipment. What this foolish young man fails to realize is: 1: If we indeed do have unsafe pool equipment, he was the one who served our pool for 2 years. So other than being an accomplice to unsafe pool equipment, why didn't he have the integrity to tell us about this while employed by us and fix it?? 2. As a home that rents to the public, we have had a pool inspection by the city and have a certificate of safety from the City of Palm Springs. Here is the text message that we received from Jose: Hello there . Thanks for the review . I will also contact city officials to make sure you as a home owner rental , property to get inspected by city officials ,with all electrical issues you have in the pool equipment . And light fixture of pool ., Take care . By the way don't feel offended by my team . I gave no disire for stepping near your home . i will just make sure you get things fix for the guest renting your home with dangerous wiring in equipment room . This is a scary, angry and retialtory child. DO NOT LET HIM NEAR YOUR HOME. HE LACK INTEGRITY AND IS DANGEROUS!!! read more

My family has used Midnight for years. The whole staff is honest and extremely hard working. The owner is a perfectionist and cares a lot about the project coming out perfect, on time and on budget. Their weekly pool service in the Palm Springs area is also stellar and dependable. read more

Today I was Driving in Palm Springs add I guess me going 5 miles over the speed limit wasn't fast enough for the driver. On a 2 lane road with oncoming traffic the driver who I believe is the owner passed me in a no passing zone with on coming traffic. I followed him to his next appointment and asked him how he felt it was OK to put people's lives in danger and his reply was well I mean a hurry and you are going to so. I would not recommend this place based on just that interaction I've never had them as a pool service and I never would. Tried to shake my hand and apologize for putting my life in somebody else's life in danger and that's not OK read more

Do not business with this guy ,not lic and his a crook ! Installed used equipment and charged for new equipment and broke less then a month.

I just had Jose and his team remodel a pool in my new home. Once again they did a beautiful job and I could not be more happy. We found a lot of issues with this pool, as it had not been updated since it was originally built in 1961 (other than a terrible paint job on the original plaster). Now it is up to code, safe, and beautiful. Jose kept every commitment and I continue to use MLPS for our regular maintenance. Both pools are perfectly maintained and we get a lot of compliments on them. I highly recommend. read more

I hired Jose Cruz because my former Pool Man was moving and recommended him. He is slick and sells himself as a total and knowledgeable professional. However, after less than a month, he tried "bait and switch" by telling me that I was going to get another man he would train that Wednesday on my pool. When I protested that I was an older single woman and vetted who got keys to my gate, he agreed to stay on but snidely said "oh, it's just because you want to look at me". STRIKE ONE! Then, I needed new filters and my igniter switch was not working on my heater. I gave him $300 up front. Well, after 19 days! my filters were installed. STRIKE TWO! Then he told me that I had a leak and that I would need 5 bags of salt per month....I'm not stupid, so I checked and my salt system said, "check cell". I cleaned it and put it back on and lo and behold, my salt level was nearly normal. I took my water to Leslie's and had it completelt analysed. When he arrived today, I told him what I had done and gave him Leslie's report. He said, he didn't need it, because he had his own testing system. He totally dismissed me. STRIKE THREE, AND HE'S OUT! read more

We were moving to the Palm Desert area and met Jose with Midnight Luxury Pools. We hired Jose to change our pool to a saltwater pool. When we arrived, it never worked correctly. We had two other people look at our system, both stated that used equipment was installed, the labels were painted over and we had to have the whole system reinstalled. Jose never reimbursed us for the poor work and faulty equipment. read more

I have been really happy with Midnight Luxury Pool Services. They always come as scheduled and take excellent care of dealing with the many things that can happen with a pool in the desert that is next to a golf course. They recently updated my panel so I would be able to control the pool remotely and did a great job getting it working properly. Highly recommend them after having two very bad experiences with the two other companies in town. read more

Have been using Midnight Luxury Pool for many years and would highly recommend to anyone. Jose is owner/operator and he provides great customer service. He knows it's our second home and always has pool ready for us when we come down. We can even text him to start pool heater in advance of our arrival so there's never a moment wasted. When our pool pump gave out - he had someone come look at it within an hour of my call. When heater wasn't working - he fixed right away. He warranties the work and I'm always satisfied with his service. He's always fair with his pricing - and warned us of a price increase (first increase in seven years!). If you need a helpful, professional pool service - this is the one to call!!!! read more

Wow, I have been using midnight luxury pool for a few years and let me tell you I'am really please with his service! He is a very knowledge, professional and responsive. Since I have a house a second house for my weekends in Palm Springs I know my pool will be ready to jump in with no problems or issues at all. I really highly recommend if anyone need any services and feel confident that he will keep it the way it should be. Thanks I really trust your service! read more

I have had Jose and his team taking care of my pool for over 4 years. Always prompt and helpful to make sure everything is ready to go when I arrive in Palm Springs. Last year he recommended changing out the older pool pump. It has paid for itself in electricity cost savings. My pool is always spotless and well cared for. read more

Jose is the owner and he is super to work with. Fair pricing and he adheres to a bi-weekly schedule, right on time. He always answers his phone and helps out when needed. I would recommend Midnight Luxury Pool service to my friends and family! read more