Rented Overlook South in Hatteras. Condo was clean and neat. However, they say it has WiFi and laundry facility---not really. The entire 2nd level of condos, 15-20 units, share ONE washer and dryer! A paper in the unit brags about the wifi but tells you that you can't do any broadband activities such as stream movies, music or games! You're left with bad cable and dirty laundry--don't rent this . read more

My family recently came together in Avon, NC for a reunion. My sister and her kids flew in from France, my family from California, and my brother & his wife drove down from NY. We rented a house through Midgett Realty. The house itself was comfortable and clean. There was a hot tub, free wi-fi, and t.v.'s in every room. However, basic amenities are not provided. Bed linens, towels, and dishcloths were available at an additional charge ($10-$20 per set per week). On arrival, after hours of travel, we immediately needed to purchase toilet paper, dish and laundry soap, and other basics. Midgett Realty WILL do shopping for you in advance at an additional fee of $100. The house does not provide beach towels, chairs, or other beach related paraphanalia. The bbq is inconveniently under the house (2 flights of stairs away from where you eat) and is exactly like those you find at public parks: basically just a wrought iron grill. We chose OBX because we all lived nearby when we were small, but we usually get together in Hawaii, where we lived later. The house we rent there is marginally more expensive but in a similar neighborhood and closer to a beautiful beach. That house also has a hot tub, cable t.v. and free wifi, but includes ample towels, beach towels, bed linens, laundry w/laundry soap, snorkle equipment, boogie boards, and beach chairs in good shape at no extra charge. The bbq is a large Weber on the deck. There are already cleaning supplies and toilet paper when we arrive. The property managers will shop in advance for you--the fee for that service is $40, less than half of what Midgett charges. The OBX is beautiful, but we weren't impressed with Hatteras aloha: what happened to Southern hospitality? We will stick with Hawaii in the future. read more

I will never use this rental company again. I had to cancel my summer reservation for 2021. Midgett Reality kept over half my money. Took them over a month to refund the money back into my bank account. The house re booked the week I cancelled. This company is greedy and money hungry. read more

The house (Sounds Fantastic) itself is a nice property but in need of a few upgrades. We understand from Midgett it has been sold so hopefully the new owners will make some improvements.The kitchen needs to have pots and pans replaced and cooking utensils could use an upgrade. Bed linens were clean and for the most part bedspreads were reasonably new. When we arrived the sink in the kitchen was leaking - my son took care of the leak the best he could. Does not have hair dryers and don't expect to get into the property prior to the guaranteed 6 pm. We specifically chose this property because it had an elevator since our parents are in their 70's and one has heart problems. Unfortunately, due to a storm we were without elevator service for 5 1/2 days making it very difficult for them to go up and down the stairs and packing up on Saturday was a nightmare. We did not get a whole lot of customer service in regard to the elevator - we were told it would be fixed on Tuesday and we were still waiting for it to be repaired on Saturday morning when we left. read more

Homes that are booked in advance, generally are the nicest, homes. If you book last minute i.e. 3 months or later, beware! Our home has been with Midgett for 15 years. We generally have a fully booked calendar by Jan 31. We couldn't ask for a better rental company, providing us excellent service, guest feedback and recommendations for future improvements read more

We rented this house and paid on our debit card only to recieve a phone call the next day stating there was a "glitch" in the system and that house is booked. And they could not offer me another rental. I even spoke to an agent over the phone and paid over the phone. So now I have to wait on my bank tomcredit the money they already took from me. And cant make another reservation elsewhere. Shame on you Midgett realty. read more

5:30 check in is ridiculous. Maintenance of the property should be done on check in / check out day. Hearing a lawn mower on a Saturday morning which is your last day before check out for us was very unpleasant. We didnt even know the guys was coming. We paid peak season $$ for the house and we had to buy cleaner to wipe down the counters. Also not enough garbage bags or toilet paper.‍‍ We weren't even at full capacity of the house we rented. read more

if I could give them 0 stars I would. This company is focused on profit over service and their service declines yearly. Massive beach restoration project going on resulting in no access to the beach for 3-4 days from our expensive oceanfront home. Had we known we would have declined this year. They claim it's a covered event in their contract. Yet, they felt it appropriate to notify on their website at one point they claim- it isn't their now- and the project just started last week. This isn't appropriate legal notice and in fact opens them up to further liability. They try to blame everything on the owners when the owners hire them specifically to properly handle these types of issues. This was once a trustworthy family name on the island but hasn't been now for many years. Do yourself a favor and spend your money elsewhere whether you are a renter or an owner. Horrible company motivated only by greed. read more

My husband and I travel to the Outer Banks yearly. For our annual trip in 2017, we brought our daughter and grandson, so we rented a unit from Midgett instead of staying in a hotel. We rented a unit in a four-unit building, 46265 Old Lighthouse Road, in Buxton. Upon entering the unit in 2017, we found it satisfactory for our needs, but the cleanliness of the unit was subpar. We spent a few hours that first day doing some cleaning and we went about the rest of our vacation. I had hoped the untidiness of the unit was due to the laziness of an employee tasked with the cleaning duties. We traveled again to the Outer Banks in Sept. 2019 and rented the same unit from 2017. WHAT A MISTAKE! We couldn't get onto Hatteras until Wednesday, 9/11, because of the hurricane, but were able to stay at the Marriott in Kill Devil Hills the first few days. Of course, we are not blaming Midgett for the 3 days where we couldn't get onto Hatteras. Upon exiting our car in the driveway, we were rocked by the stench of trash from the trashcans that had never been emptied. When we walked into the unit itself, a blast of hot and musty-smelling air hit us. There was also a big bug on the kitchen floor in the throws of death, which I kicked outside and took a photo of. I'm afraid to identify it, as I am afraid it is a cockroach. My husband went to turn on the central air only to find out it wasn't working. We called Midgett, but only got their voicemail. I then used the chat feature on their website, chatted with a rep from Midgett and was told someone would come to fix the problem. In the meantime, we tried opening the screens on the storm doors to get a breeze flowing, but both doors were broken in such a way that one could not move the glass in order to use the screens. All but three of the windows were also without screens. Two of the windows with screens were so badly torn that they were unusable. The broken doors and screens were not because of the hurricane. The maintenance guy (nice guy who felt bad about our situation) came and installed 2 VERY small window units. During our conversation with the maintenance man, we learned the central air in this unit had been broken for more than a week, well before the hurricane, could not be fixed and that Midgett knew this well before our scheduled visit. Needless to say, the 2 small window units were insufficient in maintaining a comfortable temperature and the bedrooms remained too hot to sleep in. Midgett allowed us, their customers, to walk into a stifling hot unit knowing the central air unit was broken and not fixable. Things only got worse from there. The place was FILTHY! I mean FILTHY! Dried food on the dining room chairs and living room furniture, dusty furniture where I could (and did) write my name, dishwasher handle that was caked in gunk, a crack in the wall above the tub surround that had black MOLD growing from it, bathroom fan not working, refrigerator with pieces of food dried to the shelves, handle of the refrigerator covered with grease and dust, sand covering the balcony, light bulbs burnt out in the bathroom and one of the bedrooms, and an unpleasant smell that we could not find the origin of. To top it off, the icemaker, which did not work on our visit in 2017, was still not fixed. Midgett neglects this property and it is very obvious. We decided we shouldn't and wouldn't spend our time cleaning their filth. We spent as much time as possible doing things away from the unit; time in the unit was spent with our slippers on and trying not to touch anything with our bare hands. We ate all our meals out because there was no way in h*** we would touch any of Midgett's kitchenware. Because of the filth and 80 degree temps inside the unit, we decided to leave early. My husband spoke with someone from Midgett about our many complaints and was assured Midgett would "make it right". Bryan Fail, one of Midgett's property managers, came to the unit as we were packing up We voiced our complaints to him and he asked me to send an email regarding these issues. The email, along with pictures, was sent upon our return home. Guess what? NOTHING! We were not even given the courtesy of a reply email. DO NOT RENT FROM MIDGETT! We certainly never will again. read more

To keep a long story short, we asked to rent with a heated pool, they wanted more money. We said ok and asked for the price to put down a deposit. They ignored our email sent in the morning to rent it to someone else for less money 7 hours later. After explaining our frustrations with what was their error, they said sorry, find something else. I've had horrible service before, but this was cruel. We spent so much time and all voted to chose this house over multiple other choices just to have it thrown away. Insulting, and from I have researched, has a problem with everyone. BBB, angies list, etc... they are just a shitty company. I hope you look up reviews for the company first. Really wish I did. read more

Our group has been visiting the Outer Banks every summer for 32 years, and we have never had a worse experience as far as renting a house goes. We decided to head farther south this year, and thought Midgett was one of a few realty alternatives (later found out there were more than we realized). Our house was Kissed By The Sun in Salvo. Shortly after we arrived, while exploring, we opened the door of the ground floor (outside access) bathroom and found a dripping, gray spot on the ceiling. Then we opened the toy closet. The stench drove those who were standing nearby back several feet. The walls of the small room were loaded with black and green mold. It was horrible. I called the office, only to be told that since it was the weekend the matter would be referred to the office staff on Monday. Later in the day, when we attempted to run the dishwasher, we found that the lower arm and its components were sitting in pieces at the bottom of the appliance. Another call to the office, simply to add it to the list. I, as the leasee, stayed at the house all Monday morning to wait for a call from Midgett. It never came. That afternoon, I decided I needed to go to the office. On my way out, I encountered two men who had been to the house without our knowledge and I asked what they did. One said he sprayed bleach on the spot in the bathroom and put a padlock on the toy closet door because "that's what she told him to do." I continued on to the office and met the "she" he was talking about. I asked why neither issue had been found during cleaning and inspection, and was told they "couldn't inspect everything" and problems couldn't be addressed if renters did not tell them about them. I asked how this house could be rented in this condition, because obviously the mold had grown for quite some time. She said the owner claimed to have been there in May and cleaned it at that time. (This obviously means someone knew about this situation.) She asked what we wanted her to do about it. After talking to the company's lawyers I presume, she showed up at the house and told us we had to move because it was a health risk no kidding. They made arrangements to move us to the house next door, but offered no aid in making that move happen. We were refunded some money, but not enough for the problems this caused us, including a guest in our party who suffers from asthma and could barely breath without extra medicine. The next day, trucks started arriving at the mold house and walls were removed, appliances repaired and ducts cleaned. I had asked her if they intended to rent the house the following Saturday, and she said they were. The extent of this problem should have caused that house to be sealed and extensively repaired, and I felt terrible for those who would be staying in it next. To make a long story short, I spent the rest of the week waiting around the house for calls that never came. We wanted confirmation on several matters, and no one bothered to contact us. I called later in the week to speak to the manager, and was told THREE DIFFERENT TIMES that the main office WAS IN THREE DIFFERENT LOCATIONS. I finally found him, and he asked why I had not been calling them. I noted that as a company that should want to make sure their customers are satisfied and safe, THEY should have been calling US. No one called to make sure we were OK, that the new house was acceptable, or to confirm our refund. After our return home, another person in our party wrote an email to the company, and was told that since we had already talked to the manager, they were not interested in discussing the issue further. I have never seen such poor customer service. From renting a house that was not properly prepared and safe, to poor communication to downright rudeness on the part of the staff, our experience was the worst we have ever encountered in the Outer Banks. Will NOT be renting from Midgett ever again, and I caution all to do the same. read more

House was dirty and had fleas. We had to clean the house, there was hair in the bathroom and soap from previous renter with bodily hair on it. Still have not heard back from manager about compensation. read more

Checking in to our rental cottage (Ocean's Edge) was the only pleasant experience renting from Midgett Realty. On check-in day, May 30, 2020 we discovered that the lift did not work. I called the maintenance dept and they informed me they were aware of the problem and that a work order had been sent to the manufacturer and they should have it repaired with-in a few days. NEVER HAPPENED! Once inside I discovered the pipes underneath the kitchen sink were leaking and a large bowl full of water was catching the water. I called maintenance again. A repair person came right out. He reduced the problem to a small leak and told me that a plumber would be sent out either the next day (Sunday) or at the latest on Monday. NEVER HAPPENED! We took turns emptying water from under the sink all week. Paint from the ceiling in one of the bathrooms is hanging down. On Monday, June 1 a representative from Midgett came to the house and talked to my Brother in law because of concerns people parking on the grass. We immediately removed the car from the grass and did not park on it again. On Wednesday the same representative from Midgett came back to the cottage and I went out to speak to him. His concerns this time was the amount of vehicles that were parked at the property. My family comes from all around the US to vacation at OBX and we have been for 28 years. I was then threatened that if I had more than 2 persons per room that we would be evicted with-in 4 hours! I had my 86 y/o mother staying in the top bedroom by herself and my 62 y/o brother occupying a room to himself. I assured this person that I was in compliance with the 2 per person per room rule. I was then informed that I would be watched and if there was any evidence that I was not in compliance that I would be evicted! Never in the 28 years of my family vacationing at the Outer Banks of North Carolina have I ever been harassed like this. My advice would be to not rent from Midgett Realty ever. There are much nicer people there to rent from i.e. Hatteras Realty, Surf or Sound. I will NEVER rent from Midgett Realty again! read more

Very cute and clean cottage. Enjoyed the front porch swing very much. Very easy walking distance to the beach. The 'mound' of sand referred to in an earlier post isn't that bad! To the right there is an access that elevates up maybe 3 or 4 feet. Enjoyed our stay very much and loved Rodanthe! Go to Waves Deli and Market -- never had such a fabulous sandwich... and the handcut fries! Austin's Seafood Mkt is great for fresh local seafood. read more

Over the years, Midgett has been the Agent for probably 80% of the properties we've rented. They have ALWAYS been head and shoulders above the others (and the others are good!). Don't mess around. Go to a name synonymous with Hatteras! read more

If you'd like your maintenance requests to go in responded to and every call be routed right to voicemail, this is the realty company to deal with! Empty promises. No returned phone calls. And then when you call the office to voice your concerns, you're laughed at. If you'd like to pay extra money for services that you won't receive, go through Midgett. read more

We have stayed at "Everlasting Moon" 3 times over the past 6 years. It is managed by Midgett Realty in Rodanthe. This home is ocean front and has spectular view of the ocean from three decks and bedrooms. There are 4 bedrooms (the upper level could be used as a BR as well) and 3 baths. The home is well maintained (remember is a beach RENTAL) and CLEAN. Midgett's housekeeping team does a very good job. It a very good value for the location. We had a couple of issues (coffee maker didn't work, missing silverware). Unfortunately, or arrival was late on Saturday and the office was closed. The items were promptly replaced on Sunday. I meet the Manager of the office as well as several of the staff. I found them to be pleasant and had a great time talking to them. One of the office staff made several suggestions for wine and cheese locations. All are very knowledgeable of the area and are very helpful. This only serves to reinforce my positive attitude about Midgett, the people of the Outer Banks and the owners of the property. Thanks to each and everyone of you!!! We will be planning our next trip to the OB soon and look forward to working with Midgett and the staff at Rodanthe. We will be staying at Everlasting Moon again. Paul & Pam read more

I am leaving the island today and this will be my third time using the service. We had a great time our home was clean and when ever we encountered a problem, such a a broken blender, they replaced it the same day , and with a smile! Piña colada day was saved!! So close to the beach so friendly such a great vacation and my whole family had fun!! read more

Rented through Midgett last year for first time, trusted them again this year. Believe it or not, this time was better! Easy to navigate website, staff very courteous and helpful while booking, check-in is very professional, organized and fast, check-out is simple. Knowledgeable and friendly staff, vast selection of rentals, email reminders, and easy to find offices. Check-in time is a little later than what I prefer, but it's worth it when you get to a nice, clean, well maintained rental! I would gladly use Midgett again when staying in OBX and they will be my first choice! Excellent job, couldn't ask for anything more than they provide! Free t-shirt was a nice gift, thank you! read more

Sunset Resorts 2A - RIO2A. The view and deck hot tub are wonderful attributes of this condo! The open floor plan is great! There are several owner issues that need attention such as the master bedroom mattress is very hard and the springs are easily felt through the mattress pad/sheets. There are stains on the LR cushions and one is torn wide open. There is a huge crack in the granite at the kitchen sink, the kitchen needs bar/wine ware and a set of kitchen towels and the bathrooms each need a bath rug. Overlooking these items the unit is located in a great area, you can walk to a few restaurants and coffee shops, the beach is an easy walk, the pool is nice and the sunsets are fabulous. I made the property manager aware of these issues and a few cleaning and maintenance items. They offered to return to attend to the issues but we were settled and unpacked and didn't want the interruption. They gladly offered a small discount for our trouble. We will continue to call on the professionals of Midgett Realty. They are a wonderful group with great customer relations skills. Thank you! September, 2013. read more

Rent your vacation property from them, they are actually "natives" of Hatteras. Best rental unit. Point II. All amenities and RIGHT on the beach. read more

We have been vacationing in the Outer Banks for the past 20 years. 90% of the time we book our house through Midgett Realty. Their web site is very easy to navigate. It has tons of photos of the homes as well as map locations. The staff is always friendly and a pleasure to deal with. Midgett seems to get a nicer class of vacation homes and they all seem to be recently built. Some homes are more equipped than other but the ease of access to the beach is second to none! A big Bronx cheer to the National Park Service for implementing a $50/week fee for a four wheel drive beach permit. It sucks but is well worth it. We defiantly recommend an OBX vacation and to book it with Midgett Realty. read more

We have rented from Midgett Realty for over 10 years and have stayed at the same house SOUNDS FANTASTIC the last 7 years. Midgett is very responsive to your needs except when wanting to get in your house early. Having a disability this year, I really needed to get into the house early. Their check in time is 6:00pm. We got in at 5:00 pm which they called our early check-in. We wanted to pay for early check-in, but, it is not offered. Having a pet with us also did not make it easy, for, you can't go to the beach (too hot for animals) and can't take them to a restaurant. Early check-in with a fee would be nice. Now, the absolute worst this year, was the "free internet". Hopefully, you will not have to do any work for the internet was accessed through some third party and was totally ineffective. I am sure it is free for every time you log in, up comes an advertisement. If you try to use your phone as a hot spot to access the internet, it just drops in main stream and up comes the ad again and wants you to log on via the house name. We have NEVER had a problem like this before. Not sure whether the other realtors use it too, but it is totally ineffective and quite frustrating to say the least. PLEASE go back to the way it was last year! read more

Midgett Realty is the absolutely worst rental company I have ever dealt with. We schedule and annual trip and Hurricane Irene certainly provided some road blocks to navigate. This, coupled with the limited ferry travel made it impossible for our group to make it to the house we had rented. When we called to get our money make, Midgett Realty started back stepping. They blamed Dare County for reopening the island to early. Then they blamed the ferry service for not accommodating their needs. Then they blamed the third party insurance company. At the end of the day, all we wanted Midgett Reallty to do was the right thing and give us our money back. After about 12 phone calls I found it apparent that wasn't going to happen. Midgett Reality just needed to do the right thing,contact the owners and get the renters a refund. Of course, this would cut into the bottom line so that wasn't going to happen. I would encourage anyone interested in staying in the Outer Banks to stay clear of Midgett Realty. I will NEVER use them again! read more

Where to start. We've been vacationing in the OBX for the past 28+ years... we have rented from every company on the Island and this is the first time we have felt totally repelled. Currently we are in the house WAVES OF GRACE and our dish washer has been broken for 5 days. We are staying in a large 4 bedroom house and Midgett has said "Oh well deal with it". Since we are staying two weeks that means we had a semi working washer for 4 days and it is unlikely it will be fixed... The stove. First: it's gas. Only one burner operates correctly. The maintance man (who was very kind) said he was worried because it could be potentially leaking under the burner... that was also 4 days ago that it was looked at. It's still broken. I guess we're lucky that it's not a leak? The kitchen is so ill stocked that there is one frying paying. One. One 9 x 9 baking dish and one collinder. Guess no one likes washing dishes, huh? Anyways, luckily there are a million flatware... It's really sad that this company has been so unresponsive and so unhelpful. The man on the phone who made it pretty clear that there job wasn't really house management but contract management : "There's a clause that we aren't responsible." (Ok, then who is?) So what's the point of these guys. Hopefully the owners of the house stumble upon this and change companies. It's a great house that is sadly being ruined by poor (and rude) management. read more

We visit the Outer Banks every year, and Midgett is always on our short list of renters to consider. We've never had a problem with them. This year, our hot tub was broken and they sent a maintenance worker promptly. It was non-repairable, but they tried. I assume it's the owner's responsibility to replace the unit or the motor. read more

Overall very impressed ...I was a little stressed out because we had a large group of people meeting us at OBX from all over the US. We had organized the trip and we were coming from Denver, CO and it was our first vacation in OBX. Overall, I would say that Midgett is the best value for your money if you are looking for something in the Hatteras area. Their properties are very reasonably priced and very, very clean. I was impressed with the cleanliness of all the bathrooms, kitchen, etc. Two tips for travelers: 1. Confirm that your property has a grill. Staying at a large house with 6+ bedrooms, we were preparing to use a grill for most of the cooking as it is easy to cook, easy to clean when you have multiple families staying. I confirmed with Midgett that the property did have a grill, but when we arrived, the grill was actually a tiny park grill and took hours to cook everything that we needed for a meal for everyone at the house. If you are planning to use one during your stay, confirm that it will actually be a regularly sized, movable, working grill. 2. Be prepared for the house to not be ready in time. I would suggest showing up closer to 4 or 5 pm to pick up the keys. That way you won't be disappointed if the residence isn't ready right at 3 pm. Trust me, it is worth the sacrifice to get your house a little late and to have it be clean. read more

Don't rent from these people. The homes aren't cleaned. Linens are 17.00 per week per set extra! The linens didn't even fit the pillows! You have to drop the keys off and pick them up in avon. Who wants to rent a house and the first they have to do is clean it. read more

Absolutely awful experience. Customer service was the worst I have ever experienced. Would not recommend if you don't want to ruin your trip. This company's management promised things and then could not deliver, claiming they needed more money. I highly suggest you keep your distance from all things Midgett. read more

We rented Hatteras Dreamin' at 57200 Summerplace Rd. from Midgett from 8/25/2019-9/1/2019. We have rented from them every year for the last 20 years or so and this was by far the worst. The house was advertised with a pool and a game room. When we arrived we found that the pool deck had collapsed at some point and there was now a 10'X10' sink hole in it. The sink hole had obviously been there awhile as there was a rudimentarily built wooden fence constructed around it to keep people out of the area. The hole was very unsightly took up a large portion of the deck and was filled with roofing debris. After getting past the crater in the pool deck I found myself faced with a pool that leaked so bad we couldn't keep it full. It apparently had sunken on one end so drastically that even when the shallow end was full the water level didn't reach the skimmers on the deep end. All in all I was scared to let my kids swim in it, as I had to question when the whole thing was going to fall into the earth. So we didn't have use of the pool the entire time we were there. On to the game room, which for all intensive purposes is nothing more than a kitchenette with a busted down old air hockey/pool table. The air hockey side doesn't work and the pool table has no cues nor balls. Lastly there seems to be pest problem as we were constantly seeing roaches crawling in and around the house and our bags. I ended having to unpack our belongings in my driveway when I got home as I was scared to bring them into my own home. Buyer/Renter beware this place is not as it is represented and needs work! It is unfortunate it has to come to this, but I have called to talk to them about the situation and all I ever get is the promise of a call back that never comes. read more

We rented Sound View from Midgett Realty in August of 2015. We are a working class family so it takes a lot of planning and budgeting to take a vacation and this one was a huge disappointment. The overall feeling I got in trying to deal with Midgett Realty was that the owner didn't care about the condition of the house and neither did they. They did address a couple of issues while we were there however they refused to refund any of my money. The house is up for sale which we didn't know at the time of rental. 1) The pictures posted on the rental website didn't truly represent the condition of the house. Had they been up to date we would have rented something else. 2) Laminate is peeling off the cabinets large portions not just one small place. 2) Old tv's in every room 3) Mattresses were old and uncomfortable. Everyone's mattresses made noise every time you moved slightly. We realize mattresses on vacation aren't what you have at home however these mattresses were ridiculous. 4) Elevator didn't work in home upon arrival. (Thanks for sending someone out right away to fix it) 5) Ants in the kitchen from day one even after cleaning with Lysol wipes. 6) Dryer took over 2 hours to dry clothes and makes a lot of noise. 7) Railing down steps to pool is loose. If someone was falling and had to catch themselves it could be catastrophic. 8) Rack for balls on pool table is held together with band aids. 9) Couldn't get TV to come on in pool room. 10) Furniture had water stains and was just old. 11) Carpet was very dirty and looked to have pet stains. 12) Knobs for two drains in two bathrooms came off (Thanks for getting them fixed) 13) Sliding door out to deck by dining room table is very hard to slide open. 14) Vegetation is overtaking walkway to water. I know there are tons of wetlands regulations we live further down the coast with wetlands however the vegetation growing over the walkway is a safety hazard. My son almost stepped on a 5 ft snake because the growth over the walkway hid it. 15) Linens were delivered until 10 pm night of arrival and it was only after I called emergency maintenance to let them know we didn't have them. 16) Globe missing from light fixture in 1/2 bath. 17) Dishwasher was so loud we could hear it running in our bedroom one floor below. 18) Pool looked like it had been green at one time but after shocking it was never cleaned properly. There was still green algae all over the pool and black spots. 19) A person can get scalded with 120 degree water. When we opened the hot tub to use it, the temperature was 108 degrees way too hot to get in. Knob missing off hot tub control, couldn't tell what the other knob did. Control panel buttons didn't work. Someone came out but didn't fix all the problems. When we went to use it again after he came out the temperature was 108 degrees again. Renters shouldn't have to run a garden hose in a hot tub to cool it down to use it. Will never rent from Midgett Realty again. We rented from them a few years before and had the same problem with the house we rented. With that home the pictures posted were of vast areas of empty beach however that house butted up against an RV park which was not anywhere near empty. Never again!!!! read more

We were very disappointed with Midgett Realty this year. Our rental house sustained some damage during the hurricane and repairs took place during the week that we rented the house. Roofers tore off the old roof and put on new shingles. As a result, four of the seven days we were there were interrupted by loud noise and huge messes. The roofers began working at 8 AM - which is not a relaxing vacation for us. They also blocked the only entrance to the house for several hours - trapping us outside during lunchtime. We had to drive in our beach clothes to eat ice cream for lunch. We didn't have many lunch choices as one of the people in our group has food allergies and cannot eat at most restaurants. Furthermore, the roofers did not clean up and left nails all down the outside stairwell and in the carport area. I contacted Midgett Realty to see if we could get a price adjustment on the rental. I understand that repairs needed to be completed, however this was an expensive vacation for us. I was told that a manager would contact me within a day. Several days went by...no contact. I reached out again to Midgett Realty - again no response. After returning home, I called the office and was told a manager would call me back the same day. Well, guess what....no phone call. This is unacceptable customer service. I think we will have to try a better agency next year! read more

This was our second experience using Midgett Realty and our last! The house was beautiful -everything that we needed for our large family gathering. Unfortunately, we had no working upstairs refrigerator for our entire week! We had to throw away an enormous amount of perishables and had to rely on two coolers for the entire week.Midgett's response: "It could be worse, at least your air conditioning works." and they were kind enough to give us the coolers and some ice to start with.They had no solution to the problem and told us to read the contract, they were not at fault. Obviously, they do not inspect their properties carefully because none of the outside lights were working (someone had to some and replace all the lightbulbs, there was no propane in the tanks for grilling and there were only 5 chairs around the pool. (it was an 8 bedroom house). We tried not to let it ruin our vacation, but it was not easy. The rudeness of the customer service supervisor in the ROdanthe office was unreal - she was just plain rude! We go to the Outer Banks every year, but they will never get our business again. I would not recommend using Midgett Realty.I hope the owners of Peaceful Retreat find a new company to list their property. read more

I would never rent from them again. Clearly the home owners they represent are nothing short of money grubbing scum. It's a shame because I love visiting Hatteras Island, but have learned my lesson and will gladly return to renting from Outer Banks Realty. They represent classy, clean, and awesome places to rent. I wanted to branch out this year and got burned by Midgett's and their awful home owners. Friends of mine who rent from Outer Banks Realty received at least half their money back (and in some cases all) when they could not access the island due to Hurricane Irene. Midgett's owners out right refused even partial compensation. Warning the only thing they care about is the money. read more

Rented a house in Rodanthe from Midgett a couple weeks back. The house was not available until 6, which I understand is the guaranteed time. The house was filthy! Broken glass around the pool, table outside covered in syrup and cake, dirty kitty litter thrown under the decking right next to a sidewalk, paper towels were black after we cleaned the kitchen floor, hair in the bathrooms, hair in the downstairs freezer, broken alarm clock in the one bedroom, broken clock in the kitchen as well as the game room, broken child gate. When we called to state our concerns we were told our "standards were too high". Excuse me if I don't want to step in cat feces, broken glass and pubic hair after we dropped over $4k on a house for the week. People were rude and we will NEVER rent from them again. Not one apology from them. read more

We rented Sea Dragon from Midgett realty in October 2013. The place was extremely dirty, kitchen drawers falling apart, furniture worn & dirty, carpets full of pet hair even after extra clean team vacuumed (and we had to vacuum again). No actual view of the beach, those top windows in photo are only skylights. But master bed was very comfortable. read more

We have stayed in the obx a few times and have had a great experience each except when we stayed in a home in Rodanthe managed by Midgett Realty. For wherever reason they took an extra hour before they were done cleaning the home so we had to just sit and wait. I'm not sure what they were doing because the house was not clean. there was still sand on the floors and counter tops were very dirty. We called to have them come back but they sent anyone. I wouldn't recommend using this realty company. read more

Save yourself frustration and money...NEVER rent from Midgett. I was extremely disappointed with Midgett Realty's handling of renters without insurance affected by Hurricane Irene. We have rented for several years with them, however, after the way our vacation cancellation was handled, we will never again bring our business to this company. We literally could not reach our house because the road was washed away, but we get no money back, no rescheduling to an open week, nothing. We specifically did NOT buy the insurance based on the fine print in their lease which said it only covered days of mandatory evacuation and that "If at the time Tenant is to begin occupancy of the Premises, Owner/ Agent cannot provide the Premises in a fit and habitable condition or substitute a reasonably comparable property in such condition, Agent shall refund to Tenant all payments made by Tenant and still held by Agent, which shall be Tenant's sole remedy". We could've never imagined that being unable to reach your house because of a breach in the road wouldn't fall under this!! By not choosing to pay for insurance that covered many things we didn't need, we apparently signed away any right to have a house in habitable condition. I think this is blatant misrepresentation in their lease. I would have thought that an island and company that survives on tourism would have put more effort into working with its customers to come up with alternatives. For example, we had friends in the EXACT same situation with Sun Realty who were offered the same house the same week next summer at no extra cost (without having to write a letter begging our greedy homeowner). There are lots of realty companies down there with great rental houses who are willing to work with you...unfortunately for us, Midgett is not one of them. read more

I have rented from management agencies on Hatteras for many years, but this was the first time using Midgett, as they had a house I thought I wanted. The property was not available on time, and we were forced to sit and wait until 6 PM, when they arbitrarily handed out the keys to the remaining houses. Attitude at the desk was snippy and matter of fact. This was a premium property, beachfront, with pool. Porch furniture was unsafe, house was in a sorry state of repair, and the furniture was stained and dingy. I know that they can't force the owners to maintain the property, but this one had their high standards certification. My personal belief is that they have gotten too big, and way too confident of a captive audience to provide good customer service. I have shifted to another company, already with positive results. Shop around before you decide. read more

We rented the STAR LIGHT III property. You really can't beat the price or the view from the balcony. I really was nervous with not having pictures of the bathroom on the site (I am one of those people who likes a nice bathroom), but I was definitely relieved when I arrived at the property and saw it! It was spacious and clean. The bathroom connects in between both bedrooms, so it was definitely convenient. The only thing I have negative about the bathroom is the fact the shower head is extremely low for tall people. I'm 6ft1in and had to duck to put my head under the water, but it's no big deal, really! There are a few games in the closet in the living room, perfect for children. The kitchen was stocked with just enough utensils and appliances. I was relieved when we went down to the laundry room to do our laundry.... it was FREE! No quarters needed! Only one washer and one dryer, but it didn't seem to be a problem with two units rented at one time. This was my first time renting through Midgett Realty, and I WILL be back! read more