Kyle was just amazing today. I had a chip from some gravel on my windshield. I pulled in as they…read morewere leaving for the day, and he and his apprentice helped me out!! They repaired the chip, and were so kind to explain what they were doing. The price for a chip repair is so inexpensive compared to replacing the glass, but I have a feeling this bust owner will give you the best deal no matter what! Truly a great business!

Very highly recommended. Friendly, expert service. Shop is strikingly clean and organized. Very…read morenice waiting area. Five stars across the board!

Fast service and fair pricing. Quality of the glass and quality of the installation were both very…read moregood.

Very competitive pricing to replace a seal around a window. One of the few companies who would use…read morethe seal I already bought and not make me replace the existing glass (with tint) to do the job. Would highly recommend!

You know the old saying that when looking for a service, you should be looking for price, quality,…read moreand speed, but you'll have to choose which two of those qualities are most important to you because one of the three will almost almost be missing. Ascent is the outlier. They were amazing. Their business popped up when I did a ChatGPT search to replace the windshield in my 2020 Toyota RAV4. My windshield is pretty high tech with camera inputs that have to be aligned perfectly so I needed a company with the equipment and skill to get that dialed in perfectly. Ascent was by far the most reasonable on price and had consistently great reviews. I figured that must mean I'd likely have to compromise on speed or quality. Not at all. They had me immediately scheduled for less than a week later and showed up at my door and had the job knocked out in no time. They also found a few drain tubes that were clogged under my cowl and blew those out for me free of charge. Tanner and Kyle are co-owners who are literally third generation windshield installers and have done this since they were young. Instead of continuing to crank out dozens of windshield replacements a day in a shop, they decided they wanted to be able to have more interactions with the customer and have the time to make sure they did the job right. Hearing more about their business I was only more sold on these guys. I personally appreciate and applaud that they've figured out how to create a small business that's efficient and still leaves them time to invest in their families. When I asked if they intended to scale, they emphatically said, "Nope!" They love being able to move at a pace that's sustainable to do the job well and take care of the customers. Can't recommend these guys highly enough.

Quick service and easy installation by expert team of at least 4-5 available techs. They provide a…read morelarge window so the customer can see the whole process while it is happening.

Great mobile service, 10/10 will use again. Brad was very thorough and efficient in replacing my…read morewindshield.

Replaced 2 windshields for me in one trip. There was a mixup on the windshield required for my…read moreVolvo but they were able to figure things out and get it all wrapped up in one visit. Will definitely use them again. Excellent pricing as well.

I don't write reviews for anything. But this company deserves to be recognized…read more I had requested a quote from 4 different places and Pure Auto Glass was the only one who got back to me, within the same day too. Price was more then half of what a big nationwide company quoted me. Communication was through messaging on his website and response was always timely and polite. I scheduled an appointment a few days later. I was home earlier then expected, told him he could arrive early if he wanted. He showed up 30 min. Early, was very polite on the phone. I showed him my car and left him to it. 30 to 45 min. Later, He called and he was done! Even transferred all of my parking and tx tag stickers too. He was so nice and very timely - highly recommended and will use him next time I need repairs or a replacement on any of my cars

Scott was very friendly, arrived early, and did an excellent job. The pricing was competitive, and…read moreI appreciated that Scott could do mobile calibration along with the replacement at my home. The whole process was very smooth, and I will use Pure Auto Glass again if needed.

Fantastic job replacing our Jeep's back windshield. The best part about this company is their…read morepeople. Extremely genuine people with excellent customer service that helped my wife and I in an unexpected pinch. The manager, JD, drove my wife home to Laramie during one of the windy spring days when the interstates were closed. One of the nicest things anyone has ever done for us. Ben was awesome too. Excellent communicator and went out of his way to help and accommodate us in our unexpected pinch. We give our highest recommendation to this company.

The windshield on my car cracked in a late winter cold spell, and I noticed it began to grow and…read moreexpand in the early summer heat. Time to get a new windshield. I researched various windshield replacement services in the Fort Collins area and settled on my top three. After viewing the company websites and reading recent reviews on Yelp, I decided NOVUS was the best option. Being a busy person, I don't have time to go and wait in a waiting room while the work was done. Instead, I needed to have the glass technician come to my home and install on site. In communication with the NOVUS scheduler, they were very pleasant and willing to work with me on arranging a time that fit my schedule. During the heat of the summer, they explained they schedule home replacements only during the morning hours. We arranged for a date about a week and a half away, which I felt was reasonable. On the scheduled day, the tech called me when he was on his way. WIthin a short time, he arrived with a partner. They parked adjacent to the car, and said they'd let me know when the installation was complete. Within the hour, they advised they were done. There were specific instructions to follow regarding care of the new windshield. These included removing the outside tape at a specific time and leaving a side window slightly open to reduce air pressure when doors were closed for the first day. This was explained very clearly so there was no confusion on my part. The customer care was very friendly and their installation was professional. No worries from me as to the quality. I recommend you consider NOVUS for your vehicle windshield replacements. You will be satisfied.

I would not recommend this company. They replaced my windshield, but the installation was not done…read moreproperly, and it has leaked air ever since. I contacted them multiple times to have it corrected. They repeatedly scheduled appointments but never showed up or called. When I was finally able to reach someone, instead of taking responsibility, they claimed the technician had come to my house and no one was home. That is simply not true. I have security cameras covering my property, and no technician ever came to my home on the scheduled dates. After several attempts to contact them, it appears they blocked my phone number. I even called from a different number to give them another chance and scheduled another appointment. Once again, they never showed up, and now it seems that number has also been blocked. Standing behind your work and communicating with customers should be the bare minimum. Instead, I was left with a leaking windshield, no resolution, and some of the worst customer service I've ever experienced. Save yourself the time and frustration and choose a company that values honesty, professionalism, and its customers.

Fraudulent. Made an appointment, they never showed up. Claimed they were going to show up the…read morenext day, never showed up and sent a fake picture of my house taken off the internet to back their claim that they did show up. I talked to the self claimed manager of operations who vowed to take care of it and refund my money. Now apparently that person doesn't even exist nor do they answer the phone anymore. STILL waiting for my refund, 3 weeks later, for a service that was never even done. From the looks of another negative post here, they have done this before. BEWARE!!!!

Great work, same day service. My sunroof and windshield both damaged and repaired. Had to take it…read moretheir shop but it was worth it to get it done. Insurance processed, no issues.

Great experience with honest pricing! Highly recommend to get your windshield repaired or replaced…read morehere.

Sara and Chad were excellent! I was out of state when my windshield cracked. I contacted my…read moreinsurance company and 45 minutes later I was scheduling the replacement with Sara. Two days later I had my new windshield AND Sara filed all the insurance paperwork for me!!! Everyone was friendly, professional and seemed love what they do. I will definitely use this family owned and operated company again!

While driving down i70 obviously I got hit with the smallest rock and got a pretty big chip. In a…read morepanic because this was right before a 3 day weekend I knew places were going to be closed so I called this place. The owners who answered were my heroes! They told me to bring it by right away and that they still had techs who can fill in the chip even though it was almost 4pm. They got me in and out with in 20 mins and it cost me $65 to get it filled! You couldn't even tell that I had a chip there after it was fixed. They also have a cute office pup who is obviously the employee of the month!

Got quote from large brand that advertises a lot on TV and this was a much better price (by nearly…read more2/3). This was on a Porsche and rock chip repair looks great. I didn't want to buy a new windshield because my vehicle is over 20 years old with antenna in the glass. Highly recommend!

I had windsheild replaced here, they damaged my roof liner and left an awful mess all over my dash…read moreboard. I left a Facebook review for them and the response I got was being called a liar and ignored. seems from their response they didn't follow their own protocol which explains the service I received. I am not able to post pictures so I will copy paste the interaction. My post- "I took my truck to them last year, not impressed, they didn't clean up at all left a mess all over my dash board. And weren't careful, nicked my roof liner and such. Didn't say a word. I picked up after hours so I couldnt talk to anyone. Until Monday. Nothing was offered to compensate just a sorry it happens." Their response-"We're sorry to hear you had a negative impression. We reviewed our records, but we weren't able to find a customer file that matches your name or the details you shared. We'd be happy to look further into it if you're able to provide more information. Additionally, we don't offer after-hours pickup--our process requires a signed release and payment before any vehicle is returned to ensure everything meets our customer's expectations. We make it a priority to treat every vehicle with care and to leave it clean and properly finished before it goes out the door. We prioritize every customer interaction. We want every customer to be happy they choose Novus!" My last response they didn't acknowledge-" NOVUS Glass of Longmont it was 3/7/2024. Chevy Tahoe. And as offended as I am by the implication of being a liar, I assure you my truck was picked up after hours and guarantee you have no signature from me for pick up, I spoke to no one in person but do retain proof of work. that being said this is an instance that has bothered me and when looking for another windshield recently and remembering this experience, felt it necessary to write my review. The fact that you would imply me lying about the situation further supports the service I received. If I were to provide proof of this interaction are you offering some sort of compensation or are you simply trying to disregard my review?" Clearly not accountable and unwilling to even communicate about the issues I had. I would never recommend this location due to the issues I received and the lack of concern/acknowledgment.