All I have to say is it was a bullet hole and we don't know how it got there. Rich and Matt are the best and always do quality work. They have probably done 5 or 6 jobs for us now and I am always impressed by the service and the turn times and the fact that they make you feel like you are a priority even with all of the wind/hail/disasters we've had in our city over the last 2 years. I would recommend them to anyone and do. Thank you as always Rich and Matt S!!!!! read more

They were professional quick friendly and reasonably priced for replacement and repair.

I will use United Glass again because I received good service from professionals and the product and price was good.

Matt in particular was professional, responsive and knowledgeable. Often when you need to call for glass service it is because of bad luck and/or bad people, and it was so reassuring to have someone like Matt available to help. read more

I have hired numerous home services firms over the years. These guys were a blessing to find. TOP NOTCH! They are a family owned business, very professional and they saved me a ton of money by fixing my door when others were trying to sell me a full replacement. I can't say enough about this company. If you need a sliding patio glass door fixed like I did then these are your guys! read more

Aaron and Matt from United Glass just left my home an hour ago after replacing a large side lite glass on my front entrance. I cannot say enough about the quality job they did from beginning to end. The double-pane tempered glass fit perfectly and was expertly installed. If you want quality workmanship from professional people at a fair price, United Glass Service is for you! James M. Smith Denver, CO read more

So glad to have found this place to cut our mirrors. They were very friendly, the service was fast, and the price was very reasonable. Their work was excellent. Highly recommend this place to anyone who needs glass/mirror work. read more

Amazing customer service! They were responsive, prompt and very professional. Matt even helped me place it in the car so that it wouldn't break. I was very impressed with how quick the project was ready. Thank you guys!!!!!! read more

I've made a couple of attempts to schedule estimates with this company and because my calendar conflicts at last moment I've dropped ball, not them - the staff is very accommodating and polite regardless. read more

We work with United Glass on a professional basis to supply our customer's with glass when needed, or make QC repairs. United Glass is reasonably price, and they are wonderful to work with. Definitely a first-rate operation, and I highly recommend! read more

Rich and his team were amazing! We found, months later, that someone had shot a BB through our double paned living room window. I reached out to United Glass and Rich was at my house within a few days to take a look. Once the glass was in, they called me immediately to come do the install. They found a time that worked with my schedule, arrived when they said they would and completed the install within 30 minutes. Reliable, honest and easy to work with! read more

My husband and I recently moved into our Aurora home and needed to remove a stuck back sliding door in order to fit in some new furniture. Rich and Matthew got the door unstuck AND offered to help move in the furniture while they had the door off (which also included removing and replacing our fence gate!). They were prompt, kind, affordable, and went above and beyond what I asked of them. Use these guys for whatever you need, they're awesome! read more

I've purchased glass from Rich on multiple occassions and I'm always impressed by the service: Rich & United Glass continually under promise and over deliver for me and more importantly, my customers. Thank you. read more

Best , honest company in Denver ! They go above and beyond what needs to be done !! Would trust them with my grandma!!

Great service, Rich and his team are special. They know their craft and are informative and provide you all your options. They will fix the actual problem and not sell you something you don't need. read more

Rich took good care of us when the screen on my sliding glass door stopped functioning. He brought in the screen and got it installed so that we can have the door open during the summer. They are Awesome!! read more

Richard and his crew are great. Very honest and won't sell you something you don't need.

Needed 1 new glass shower door and a second one just the glass replaced. Rich and his staff came out and measured, very competitive pricing, quoted us a 4 week lead time and we actually got the new doors installed in about 2.5 weeks! Couldn't be happier with the service! read more

Had a horrible experience with United Glass. When I purchased my home in Sept the original owners had to replace some glass panes. The owner of United Glass Rich came out and did a measure, at that time I told him to not to order as I may be interested in ordering actual replacement windows in place of the panes. He refused to listen to me and illegally was talking to the sellers agent to discuss MY order and refusing to listen. Hung up on me multiple times after I became angry that he was not listening to the client me. At no point was I asking him to do anything wrong or take a sale from him, I have still not received my windows because when I did call to get things done he refused to call back and also didn't order anything for over 30 days. In talking to his son I was told this is how he deals with stress and just didn't do anything! I have been hung up on by the office manager and the owner and at no time did I deserve that kind of customer service. They were always getting the sale and I was the actual client, old school work ends up failing when customer service can make a world of difference. My realtor is offended and has never seen a vendor treat someone like this over such a SIMPLE thing. I was not asking for anything out of the ordinary and was costing them nothing. A failure al around. His son had to call me because Rich the owner wouldn't do it and also again I waited another week to get windows so I can have the installer out for a second time to finish the job which couldn't be done on time due to United Glass not even placing my order as they were told to do. I have waited of 2 months for 3 windows. They also have not offered any discount or compensation for me waiting on their failures over the last 2 months which added more insult to the entire experience. As a private business owner myself I have dealt with unhappy clients but I have NEVER hung up on or just plain ignored them as they are clients in the end. KE read more

I just called this company this morning, February 22, 2016, after a window on my house shattered over the weekend. When I called, the office receptionist sounded overwhelmed and briskly told me they could give me an estimate to repair, but that they were 6 to 8 weeks out for scheduling the actual repair. In other words, she was discouraging me from using this business, unless I wanted an open window for the next month and a half to two months. Not a good sign. read more