Fast service and fair pricing. Quality of the glass and quality of the installation were both very…read moregood.

Very competitive pricing to replace a seal around a window. One of the few companies who would use…read morethe seal I already bought and not make me replace the existing glass (with tint) to do the job. Would highly recommend!

Scott was very friendly, arrived early, and did an excellent job. The pricing was competitive, and…read moreI appreciated that Scott could do mobile calibration along with the replacement at my home. The whole process was very smooth, and I will use Pure Auto Glass again if needed.

They did a great job! I appreciate the ease of scheduling, communication, and excellent service!read more

Kyle was just amazing today. I had a chip from some gravel on my windshield. I pulled in as they…read morewere leaving for the day, and he and his apprentice helped me out!! They repaired the chip, and were so kind to explain what they were doing. The price for a chip repair is so inexpensive compared to replacing the glass, but I have a feeling this bust owner will give you the best deal no matter what! Truly a great business!

Very highly recommended. Friendly, expert service. Shop is strikingly clean and organized. Very…read morenice waiting area. Five stars across the board!

Got quote from large brand that advertises a lot on TV and this was a much better price (by nearly…read more2/3). This was on a Porsche and rock chip repair looks great. I didn't want to buy a new windshield because my vehicle is over 20 years old with antenna in the glass. Highly recommend!

I had windsheild replaced here, they damaged my roof liner and left an awful mess all over my dash…read moreboard. I left a Facebook review for them and the response I got was being called a liar and ignored. seems from their response they didn't follow their own protocol which explains the service I received. I am not able to post pictures so I will copy paste the interaction. My post- "I took my truck to them last year, not impressed, they didn't clean up at all left a mess all over my dash board. And weren't careful, nicked my roof liner and such. Didn't say a word. I picked up after hours so I couldnt talk to anyone. Until Monday. Nothing was offered to compensate just a sorry it happens." Their response-"We're sorry to hear you had a negative impression. We reviewed our records, but we weren't able to find a customer file that matches your name or the details you shared. We'd be happy to look further into it if you're able to provide more information. Additionally, we don't offer after-hours pickup--our process requires a signed release and payment before any vehicle is returned to ensure everything meets our customer's expectations. We make it a priority to treat every vehicle with care and to leave it clean and properly finished before it goes out the door. We prioritize every customer interaction. We want every customer to be happy they choose Novus!" My last response they didn't acknowledge-" NOVUS Glass of Longmont it was 3/7/2024. Chevy Tahoe. And as offended as I am by the implication of being a liar, I assure you my truck was picked up after hours and guarantee you have no signature from me for pick up, I spoke to no one in person but do retain proof of work. that being said this is an instance that has bothered me and when looking for another windshield recently and remembering this experience, felt it necessary to write my review. The fact that you would imply me lying about the situation further supports the service I received. If I were to provide proof of this interaction are you offering some sort of compensation or are you simply trying to disregard my review?" Clearly not accountable and unwilling to even communicate about the issues I had. I would never recommend this location due to the issues I received and the lack of concern/acknowledgment.

The Johnstown/milliken area roads have been under construction for so long! I recently purchased a…read moregood quality glass cleaner and found multiple chips. One had a small crack forming. As the seasons change it's imperative to get this all fixed! I was told to put clear scotch tape over each spot to keep any moisture, condensation etc from seeping in. Everything was repaired in short order and I am very happy with the timeliness of the response and the integrity of the company! I also appreciate that it's a local small business that gives back to the community.

I called Dewey in the morning and it was fixed by the afternoon I wouldn't hesitate to call this…read moreguy again!

Mike is as friendly and helpful as you could want! This place provides good service and friendly…read moreatmosphere. Thanks!

I made an appointment online, it was easy and able to make it within next few days. I was given a…read moretime frame from noon to 5 pm, received text message alerting mee to name of technician and that he'd be arriving in 15-20 min, which was approximately 12:20 pm. There were add ons placed onto my order which made our repairs, more than I anticipated on paying. I was able to make the necessary changes, repairman was able to update my order and only needed to pay my automobile insurance deductible. The repairman was able to replace my windshield in about 30 min, it was an expeditious replacement process and would recommend using them again.

The Empire Glass team was a perfect experience from start to finish. They were incredibly…read moreresponsive and completed the job ahead of schedule for a great price. Highly recommended.

Had my windshield replaced by Empire Glass. Wonderful experience. Workmanship was outstanding and…read morethe front desk person was courteous, friendly and helpful. I wholeheartedly recommend them if you need any windshield work done.

These people are awesome! I've used them for years for auto glass replacement and chip repair, home…read morepatio door and a window replacement. They are courteous, prompt and efficient. I'm a 50 year resident of Grand County, Colorado.

Took my phone in because it had a cracked screen.(All cracked..) They said they could fix it but…read morethey had to order the screen so I would need to wait a few days but if I leave the phone with them as soon as it arrives they will put it in there. I get a notice that the screen has arrived to let them know to go ahead when we already discussed this it took 2 days to get a hold of her to say to go ahead they never answer the phone they don't have an answering machine either. Finally get a hold of her she says the new guy lost the part. But she would go look for it and have it together in 2 hours. I live far away so we went to McDonald's to kill some. We go back over there and she says she can't fix it something's going wrong come back tomorrow. I go home and she calls me and says she can't do it to come get my phone... I told her to put my $50 deposit back on my card and she said she couldn't do that until I got there. When I got there she did not need the card to put it back on she just had to type in something so she could have done that now I'm waiting longer for my money to come back on my card she was very rude about the situation and she hasn't the knowledge to be in this business. Train the new guy fix your voicemail but you probably can't handle any more business anyway I would not recommend this person to anyone.

Needed a aftermarket bumper and winch installed on my 4Runner. Couldn't do it myself because the…read moreaftermarket suspension needed adjustment after the additional weight was added. Got three quotes from local shops and Off Camber came in thousands of dollars cheaper! Plus Zack was able to fit me in weeks before the other guys! Only took one day for his work and the next morning I picked up my rig. Super happy and satisfied with his work and would highly recommend Off camber 4x4.

Highly recommend. Road rock windshield dings on my wife's car and my truck are virtually gone…read more And my windshield was recently replaced at full cost to me, so the ding repairs as well worth for us. And... they do headlight lamp restoration and brakes. Great customer service, prompt and good pricing. Highly recommend!! Juan B.

A great experience. I had an appt. with Safelite in Fort Collins to repair a small chip. The…read moresmall chip turned into a large crack in two days which required a replacement windshield. Russell was able to get me an appt. the very next day on August 14th for a replacement windshield for my 2018 Toyota Highlander. That was impressive because they're booked solid. Geoffrey is the tech that took care of the windshield. I liked the fact he walked my wife and I through the steps of replacing the windshield and recalibrating the front radar. He even mentioned how the old glass is recycled. He also skipped his lunch to make sure we could get back on the road quickly. That is really good customer service. Mercedes at the front desk helped explain the charges and how much insurance would pay, etc. Very helpful, friendly, and informative. We had a great experience and would use Safelite in Fort Collins again. But that's only if we get another rock chip. Well done.

Absolutely horrendous website. Asked for my make, model, etc. Input that information - an Atlas…read more The site asked if it were the Cross Sport model since it might require a different windshield. I clicked "NO." Nevertheless it entered it as a Cross Sport. I did this several times but the site was adamant that I had a Cross Sport. So, I figured I would "just call" Safelite to schedule an appointment. HA!! Don' bother. You cannot talk to a real person; it's all automated, even though they give you an option to talk to a representative/agent, when you select that option, it tells you that they are no longer have live, real people to help you out, but go to their website. Yes, a Catch 22. Website doesn't work, call and be offered the option of an agent, select that option and be told they no longer have real people but go to the website. My option: go to another company. Adios, Goodbye, So long, Auf wiedersehen Safelite. Now that's an option that will work.