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Middle GA Locksmith

1.0 (1 review)
Open • 7:00 am - 11:00 pm

Services - Middle GA Locksmith

Auto security

Security monitoring services

Security system installation

1 More Service

Security system repair

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8 years ago

$25 just to get someone out. Just to be told they couldn't work on a door when they claimed they could on the phone. Total scam

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Vivint

Vivint

(3 reviews)

BUYER BEWARE! We…read moresold our home in June 2021. Since then we have tried to cancel our Vivint system, which we left with the home. First we were told just to give 30 days notice. Then we were told we had to provide the new homeowners contact info (I'm not doing that!) Then we were told we could just defer for 12 months, and finally after getting ugly, we were told to send our "handwritten"request by fax or email. We did this in July of last year. (The equipment was financed and we have continued to pay the finance fee until paid off. The issue is the service/monitoring fee.) Today, over 15 months later, we were told we are delinquent on this (the service fee, not the equipment) and that our request to cancel was denied. Of course, we were not told it could even be denied, nor that it was denied until today. (Except the email indicates they did receive it, they were processing the cancellation and would be in contact if there were issues.) So today we get a call that we could finally cancel by paying the delinquent amount plus a $300 cancellation fee. Y'all don't know that I will die on this hill. These people are CROOKS! We do not own the home. We do not have access to the equipment. We have tried all the things to cancel. And if you do your research you will see that we are not alone. I wish these reviews were available almost 5 years ago when we decided to get the system. Do yourself a favor and get a different system. There are several good and comparable companies in the market.

I got my system in January of 2025 the sales representative was Brandon Morano when the technician…read morecame to install my system he only brought my doorbell camera and my garage camera but not my backyard camera. I called Brandon to see why. He told me he will order me a backyard camera and it would be free. And it would take a month for me to get it. So I was iffy but ok with it. Oh well it's been 5 almost 6 months I been reaching out to Brandon no response so I called the company so they can reach out to him no response for 5 almost 6 months. I asked them if he still works for Vivint they said yes. I also asked them if he been reaching out to them when they called for me. They said he has not responded. So my thoughts was how is it that a sales representative not responding back to his employer. For 5-6 months and he still works for the company. This is not good COUSTOMER service and now I am going to have to pay for the camera I paid four months ago for my equipment. This is not a good company run do not believe nothing Brandon Morano say to yo if he rings your doorbell.

Middle GA Locksmith - locksmiths - Updated May 2026

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