Came in for a tire repair after getting two screws in the tread. The tire was holding air and the damage was clearly in a repairable area. Instead of explaining options, I was pushed toward buying a new tire. When I declined, the employee Daniel Pena became dismissive and had an attitude. The tone shifted immediately once I said I didn't want a replacement. I didn't feel respected as a customer and chose to leave. Very unprofessional experience. I would not recommend this location based on how this was handled. read more

I took my Daughter Mazda In for Brake Inspection front brakes replaced there in August . The tech check the breaks told me it was a defect & take it back to Mazda Dealer . I replied You Never Bleed those breaks & my daughter is a defense driver those brakes were always on floor .i drove that vehicle before you serviced it & last week No difference same brakes all the way on the floor to stop . So are you bleeding the breaks today ? Mulla said Yes If You're Paying .I told him No fees should be charged since you didn't do Your job right the 1st time Mulla & tech laughed. I said BAD BUSINESS & THANKS FOR NOTHING . I will write a review for the service not render in the 1st place .Mulla said go ahead. I wouldn't recommend this repair shop to NO ONE. Another dissatisfied Customer. Taking Our business somewhere else where I /We are appreciated.. read more

I recently went to Midas for an oil change and tire rotation, and when I returned to pay, they told me the technician had noticed scratches on my driver-side fender. When I went out to look, there were large, obvious scratches--including a clear "X" mark--that definitely weren't there before. I was told they would review the video footage, but when they called me back, they claimed they didn't see anything. Every morning, I walk past the driver's side of my car and know exactly what it looks like--there were absolutely no scratches when I dropped it off. When I picked it up, the damage was clearly visible. I'm leaving this review to warn others: if you go to this Midas, take detailed photos of your car before you drop it off, and make sure they know you did. Better yet, have them watch you take the pictures. I'll never be going back. read more

We made our appointment and we were taken care of promptly. They ran in to serious issues with our vehicle, because of us, but ended up "Saving the Day," and correcting our mistake of giving them the wrong model number. They even waited for us, to explain and show us the issues they ran into. We are so happy to discover an automotive shop that is honest and does quality work. We would gladly recommend them. The manager, George is alway kind and courteous, and ready to answer any concerns or questions you may have. read more

This is one of the few (if not, the only) auto repair shop in the Orlando area that can honor an Interstate car battery manufacturer warranty. After my battery died on me one day, I decided I would show up the next day, bright, and early, even if my car started on its own to get the battery checked out. I got friendly quality service at 8 AM with a smile even despite their computer systems being down. They checked my battery, reviewed replacement options and had me out of there in less than an hour. My new battery came in at around $185 with a $20 discount from the previous battery and comes with a 30 month replacement warranty. I value any place that makes things easy for me, particularly when it's something like car troubles (that I don't have much knowledge on). The only thing I would give a warning about is that this place closes earlier than most auto shops that I'm used to. read more

I went in for a routine oil change as I have for years, and was told I needed to replace both control arms, a $2,000 repair. I took my car to Orlando Dodge Jeep and multiple mechanics confirmed that the control arms were in good condition and did not need replacing. In addition to the wrong diagnosis, their follow through and customer service was awful. They sure have gone downhill. I used to like that place. read more

I've been taking my cars here for about 10 years. George and the technicians here are the best of the best! Straight forward diagnosis and customer service with integrity. read more

This Midas shop refused to honor my $30 conventional oil change coupon because at some time in the past I used full synthetic oil in my car. The oil currently in the car that I wanted changed was conventional oil put in by a top dealership where I purchased the car. I made it clear they were replacing conventional oil with conventional oil but they didn't want the "liability". They did offer me a full synthetic oil change for $93. Is this a classic case of bait and switch? I thought about going with a synthetic blend but the "liability" could have put everyone into shock. Think carefully before having repairs done here... your bill could end up being three times what you expect. read more

Made an appointment for 11am. Ari iced at 10:50, guy said it would be 5 minutes. It has now been over 45min since and I haven't even started my simple insurance inspection that they said would take 15 minutes total. No one seems to work with urgency and front desk guy just go to the back to be on his phone. Terrible experience. read more

Midas - Front desk - Auto Repair Near Me - Winter Park, Florida

I came by with a flat tire short notice and they were kind enough to fix it right then and there with no extra cost to me. Solid guys and I'll be sure to use their service again! read more

Awesome customer service! I really appreciate their honesty and help! Everyone went above and beyond to help my daughter and I. Will recommend 10 out of 10 Thank you to the Midas Team for getting my daughters car fixed!! read more

Great guys, great service. Always trustworthy. Whenever in doubt I have brought my car here, and they always help me out with the best service. read more

I came here for an oil change because the regular place I go to was booked out weeks and I needed my oil change done before my road trip. Midas' price is a little higher than my classic Mazda, but I was able to be seen the same day, and there is a wonderful First Watch I got to eat at that is literally right next door. By the time I finished my food, they called me and my car was ready. It took only about 45 minutes. So overall I would recommend this place if you need an oil change fast. read more

The man representing this store at the front today (April 10, 2020 at 8:30am) is a terrible representation of customer service. I came to get my car "inspected" for my insurance and he took entirely too much pleasure in correcting me from the "photos" I apparently requested and abruptly cutting me off to tell me 3 times that they do not take pictures of the cars because it's not needed in Florida. Ok. Sir. There is a way to speak to people and you aren't cutting it. Especially in today's climate and this early in the morning. I have been purposely avoiding getting out of the house to keep myself safe and he's the first experience I have out of the house?! Shame. Now my whole mood has changed. Then, with 3 cars in their bay that NOONE seemed to be working on, he proceeds to tell me that it's going to be an hour to do the inspection and he'll call me up when it's my turn. In an empty lobby?! Ok. #facepalm No awareness of his tone, his actions, his words. No acknowledgment on his part. I've worked too long in customer service to NOT know better. Obviously he felt some kind of way...he started with the questions for the inspection and went outside to look around my car. It's 8:50am, he's done and I am out. Sigh. Train him please. Unfortunately this was my first time at this location. I have hopes that anyone else visiting does not have the same experience. read more

For the 100 N Orlando Ave location. I came in for a brake inspection after my dealership quoted me waaaaay too much. This Midas came in a full $300 lower and gave me a lifetime warrantee on pads. Logan, the manager at the time, was honest and not pushy about extra services they offered. They took care of my auto insurance inspection and my brakes in one visit. What probably would have taken all day at the dealership took about two hours at this location. Definitely would recommend. No frills. No nonsense. Just a focus on getting the job done right. read more

Since we are a nation of people who live in their cars it is sometimes necessary to stop and have their oil changed. So when it came time for my SUV to be serviced, I took notice to Midas' Thursday special. One day of the week they treat women to a special deal: a $16.99 oil and filter change. Normally they charge $25 so on Thursday you can save a whopping $8. It was worth waiting all week for though. The associate at the desk was extra nice in our interactions. When I called to setup an appointment she let me know that they don't require them but will take them if it makes the customer happy. In essence, you may have to wait a bit longer if you just walk in off the street. Making an appointment gets you a leg up in the same way call-ahead seating does. If I had to wait there I would have entertained myself by watching the TV or reading one of their magazines. They also have a water cooler and vending machine in case your wait time runs into meal time. They offer many other maintenance and service options if you need more work done than just an oil change. They mentioned a few things that my car may need soon but were not pushy about selling their services which is always appreciated since I was in a hurry. read more

Midas - Auto Repair Near Me - Winter Park, Florida

Yesterday I went to get my transmission flushed. When I arrived I was given a ride home while my vehicle was being worked on. A couple hrs later I got a call from Ken who said the truck was ready. The flush was 150. Bucks plus 100 to get the filter replaced also. They sent a car to pick me up. When I got back to the shop the truck was ready and they even fixed a little problem with my shifter. The computer spit out a different total but Ken fixed it quickly. I drove the truck and so far it rides like a dream. Rick was the technician. He was friendly and to the point. This was a awesome service. Midas should be proud. Thanks guys for your professionalism. Blessings to you all and Merry Christmas! read more

I have been a patron of this location for more than 5 years. On my most recent visit I found there was a new team and new management. I threw my oil change receipt in the trash after telling them I didn't need a receipt and being forced to take it. The new manager then took the receipt out of the trash can and put it on my windshield! Unbelievable. Both running boards on my truck were damaged by a careless mechanic who didn't lift it by the frame. I'll try Firestone or Action Gator Tire next time. read more

I think this Midas is the greatest one ever, all the employees are excellent people and have spoken to each one independently and I think that every single person is truly honest, Ken the manager of the store is well educated on vehicles and knowing what to do and also very polite and honest about all prices, J is one of the technicians that works in the back, very unique individual and well educated on breaks suspension AC and any other problems with any other vehicle no matter maker model, Jesus is a good tech as well, grate exhaust installer, there seems to be a new guy Mike he's okay to very nice Been to Firestone and other places, but here you'll get more bang for your buck read more

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Such a great location. Service was great and everyone there is super nice. Been to a couple tire places in the area over the years but this place has by far been the best. I won't go anywhere else now. read more

Both the customer service and maintenance service at this location are incredible. They fit me into the schedule without hesitation and performed everything at a more-than-affordable rate. I am so relieved to have found a car place I can trust! read more

I went here for new tires a few months ago, and the manager and staff were great, but today when rotating my tires I found out that one of my wheel threads had been cross-threaded. read more

Midas - Auto Repair Near Me - Winter Park, Florida

If I could have given a zero I would , this was the worst experience I have ever encountered while getting my car serviced, I walked in through the front door and I was greeted by Logan the store manager and everything seems fine at first but something didn't seem right. After about 15 mins of getting my info for my car I sat down and I waited for my car to be brought into the shop and as I'm looking around I saw the vending machine and what really caught my attention was from the corner of my eye , Logan the store manager was passed out in the corner and she could have barely keep her eyes open and it's one thing to itch but it's another when your rubbing your nose and itching your whole body non stop , I gave the benefit of the doubt that she is prob just tired or something but as I'm talking , her speech is slurred your eyes were red , she can barely stand up straight and she couldn't hold eye contact for more than 2 seconds , not to be rude but she looked like a chameleon with her eyes looking two different ways. I have been around long enough to noticed what she is doing is completely illegal and She should be ashamed of herself even more the owner for allowing this to happen within his own business, logan is the store manager and she needs to be drug tested immediately , I won't be recommending this place to anyone , if anyone is seeing this beware of Logan the one with( at this time )half black and blond hair worst place to get your car worked on because of her read more

I had a screw in my tire. I pulled in, they took me right away. I never even had to shut the truck off...I was expecting a $20 fee for the plug but was secretly hoping they weren't going to charge me $50. After the fix which was less than 5 min, I went to pay. The manager offered a smile and asked that I tip the worker, which I did. $10. He did not charge me. The manager asked that I come back if I needed anything else. Fantastic experience. read more

They always treat me well and never make me feel stupid for knowing nothing about cars or being a woman! Can't say the same for every car shop I've been to. Top notch service for sure. read more

I've been here twice needing to get a flat tire fixed. They helped me quickly and fairly both times, even when I had used fix-a-flat on a tire-- a situation with which Firestone wasn't willing to help me. Highly recommend! read more

Me and my friend went there today (1/3/20) 2pm with all smiles to ask for an estimate to replace all my tires for a quiet tires. But instead I was greeted by 2 guys whose angry to start with, disappointed faces, probably annoyed to see a NEW POTENTIAL CUSTOMER, and shows no interest of doing bussiness. I understand were human but dont pass ur frustration or anger to us! IT IS UR JOB!!!! period! You dont like ur job? then quit! and learn the meaning of PROFESSIONALISM. read more

$140 an hour for labor and $107 for a serpentine belt. A serpentine belt for my car doesnt cost more than $45. Total was almost $300 with taxes to change a serpentine belt. Absurd pricing. Find somewhere else to take your car. Not worth it. read more

This place charges a lot for dangerous service. As I write this, my dog is panting uncontrollably and I am sweating through my shirt. This morning I did what I believed prudent prior to a road trip and went to this shop to get an oil change and tires rotated. They talked me into a new battery and brake pads. Bear in mind that the car worked fine until this visit. Two hours outside Orlando and the car died. Two guesses as to which lights are flashing on the dashboard. Did you guess battery and oil can? Good job! I would also accept hazards as correct as they are also on to help semi trucks from hitting my car while on the side of the road. I have enough water for me and the pooch until the tow truck arrives. At least my skin will look great after this sauna session. **** My car ended up being towed to the Midas on Main Street in Gainesville. The staff at their sister store is much friendlier and far less sexist. Turns out that my engine seized and died. I will either need a new motor or a new car entirely. All this after an oil change at Midas Auto Systems in Winter Park. Do your research and be sure you take your car to the best service place possible. I will report back as soon as I find one. read more

NEVER TAKE YOUR CAR HERE!!!!! This place is a scam and they are out to get your money. I took my car in there for a brake inspection and they quoted me $1000, before tax, for new pads and rotors and when I took it to another shop that I trust and have been taking cars to for years they told me my brakes still had half of their life left and that it was just the brake fluid. read more

They sent me a 3000 dollar bill. Went to due my due diligence found out all I needed was a small fix and my 4000 dollar car could be back on the road doing its thing. Ridiculous. I asked them hey what's the minimum I need to do to get this thing going and they just didn't help. read more

I have been looking for a good, fair, independent garage since moving to Florida 15 years ago. I have finally found it. Ken is wonderful, accommodating and never overcharges. Don't hesitate. Give them a try and you, too, will become a loyal customer. read more

Had my passenger side caliper sieze. Limped it to a near by Firestone. They tell me I need new everything. I call bs. Then they tell me calipers, rotors, pads, and lines on the front. I tell them I just want the caliper they told me siezed replaced. They tell me that is against their policy to not do both sides. It's their POLICY TO SELL CUSTOMERS PARTS THEY DO NOT NEED OR WANT! So I play along, asking the damage. These jackals tried to charge $1,011 for pads, rotors, and calipers on the front. I laughed and said, but no really, how much is it ask if they price match, they said yes. Called Pep Boys, $800 for the same job. Called Midas, $650 for the EXACT same job. Call Firestone back. They tell me they need to see that quote. So I call Midas back and ask them to fax the quote. They do and Firestone says they never got it. So Firestone calls Midas. Not sure what happened on that call, but Rick from Midas calls me back so angry, he asks what he can do to steal my business from Firestone. After this whole deal going on for 5 hrs I demand Firestone get me a rental car to get home since their policy is either charge me double for labor and parts I don't need OR send me back on the road with an unsafe vehicle. The next day, I get the quote to Firestone and his price is still over $1000, so they just simply DO NOT PRICE MATCH. I return the rental car, drive my vehicle 18 miles to Ken Falco at Midas who gladly fit me in before they closed, told me Firestone lied to me about everything they assesed. My back brakes were totally fine, as well as my pads, and rotors on the front. I only needed to replace the caliper. I ask what he would charge for the calipers, rotors, and pads that Firestone wanted $1011 for. Midas did the job, with higher quality parts that have lifetime warranties, for $635!!! Shame on Firestone. Who knows how many people they have lied to and up charged who didn't know any better. If you have money to burn or love being taken advantage of and lied to, check a Firestone near you. Otherwise if you want a quality job done by honest people, check out Ken Falco and Rick at Midas on N. Orlando! Thanks again guys. read more

Midas - Auto Repair Near Me - Winter Park, Florida

Every time I go to this location for my car repairs I not only get the best service for my car but I also experience great customer service. Rich gave me prompt and efficient service to my car. Ken, the manager Rich and the rest of the employee are a great team at this location. I highly recommend this store location for the best service. read more

I absolutely love this place, the customer services is great! My tire continued to give me a problem, The staff was extremely accommodating and friendly every time I went in. I have traveled a lot and used a lot of auto shops, this by far is my favorite. read more

I needed an oil change in my F150 w/2.7L twin turbo...called a few places in Winter Park then came across Midas. I talked with Ken who seemed to be a very knowledgable down to earh guy. Though Midas was extremely busy he worked me in for an oil change and tire rotation. While the team preformed the work on my truck I waited in the lobby. I listened as the phone rang and watched as new and existing customers arrived. The level of customer service I witnessed was exceptional. I havent seen..or experienced such high quatily in many years. I myself felt Midas truely appericiated my business and put my needs first. Midas made my day. If you are looking for an honest shop Midas is where you need to go. Thank you Ken and team! read more

The manager Ken was very nice and helpful. I got two nails in two tires. He patched one and changed it to the spare tire. Ordered new ones for the next day. Had me in and out under 1.5 hours. I was able to eat across the street in the meantime. Thank you guys. read more

Absolutely amazing! They are so professional and sweet! And work with you on what you need! Midas is always really great to me from Washington to here in Florida! I have never had a bad experience with them! read more

I am a reluctant fan of Midas Auto Systems Experts. This was my first experience with Midas in general, and it was okay. I am giving them four stars instead of three because of how nice the employees are. Mechanics and dentists are just hard for me to trust though. I know nothing about what they are doing to me and I just have to take it. I had just got the oil changed over at a place in Casselberry and my brakes were squeaking. They recommended Midas, so I gave them a shot. They took care of me right away, but my car still made noise a couple days later. I took it back and they solved the problem, but it just didn't sit right for me. It's hard for me to give them a good rating but they did fix the noise, and the employees were very nice. Again, I know nothing about cars and when it comes to price, I have no clue what's fair. It felt like I was getting ripped off, but they might have been on point. It's hard to say, but I don't know if I'll be going back the next time our car needs some love. Are there any honest mechanics in town that don't nickel and dime? read more

Midas - Waiting room - Auto Repair Near Me - Winter Park, Florida

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Do not take your vehicle to Midas, they are unprofessional and have only caused me a headache. It has been a year since they did my brakes and I still have to continually bring my car back. My brakes go out and my pedal doesn't have any pressure behind it. Trust me, you do not want this headache! read more