the 4 appointments I had there, always a problem with not having the right parts. They never…read moreapologized and took accountability, they just blamed my car brand that it's "so difficult to work on". So I found a new mechanic who did more intricate work than Joe's and he's had zero issues with parts....hmmmmm I don't drive anything fancy either. The new mechanic works on all brands of cars. Similar to Joe's.

Had an issue during a road trip and pulled in here with no warning. We were greeted warmly and…read moreimmediately helped with our issue. Excellent customer service that went above and beyond to ensure we didn't have any other issues. So grateful for this place, thank you.

My husband took our Jeep into this place for the first time today for an oil change and tire…read morerotation. When they were done they presented my husband with a bill that was $25 over the agreed amount. They said there was erosion on the wheels so they sanded it out or something to that effect! Didn't ask before doing it! Just did it and presented the bill- thought nothing of it! HUGE mistake!! On top of that my husband had a coupon for a $39.00 oil change for up to 5 quarts of oil- we needed 6 quarts-so instead of just charging for an extra quart they charged full price but took the coupon! Huh??! So in reality they charged $45 over the agreed amount! I I was there I wouldn't have paid for it! He's much nicer than me! Lucky for them! Needless to say- won't be back!! This is what gives so many car repair places a bad reputation! You don't do things and charge for them without customer consent!! Horrible!! Beware!! Update: We received an apology and a refund of $24.00 along with a $30 gift certificate. I appreciate the responsive

overpaid for an exhaust system that fell lose after 3 weeks. overpaid for a full set of tires that…read moredidn't last a year. got my car back and the car smelled like burnt clutch. I found out they used my car to teach their "test driver" to drive a manual transmission car without my knowledge or permission. Save your money and go somewhere else!

I was in Port Washington for business and had an issue with the tire on my rental car. This place…read morewas closest to the hotel and brought my car here. Casey and entire team was very nice, and fixed my tire. I even left my portable computer monitor on the counter and he called to let me know he had it and was going to put it away for me. If this was near my home, it would probably have disappeared. They are honest hard working team here. I would strongly recommend them! You can bring your car anywhere to have work done and it will get done. Having a team like this, moves this business up to the next level!

I visited Tires Unlimited service center for an oil change and tire rotation. The technician was…read moreknowledgeable as he answered questions I had regarding other vehicle concerns. The pricing was a couple dollars more than I paid at my last oil change at a different service station. Overall, I was satisfied with my experience at Tires Unlimited. Before having your vehicle serviced there be sure to look for any coupons out there because they don't do the courtesy of informing you. Later that evening I opened the Ozaukee Press and found I could have received FREE windshield wipers or $15 off coupon!

I needed new tires and I received quality tires and excellent service! Tires are expensive as heck,…read morebut Ryan found me a good deal and also a $200 Visa card rebate. He even handled the paperwork for it.

This is not the same place like the old Grafton Mobile. The new unlimited auto care under Steve…read moreJones now pushes for unnecessary items your vehicle does not need. The push for more expensive items is very prevalent with their counter staff. This equates to more money in his pocket. Folks don't believe me DEFIITELY GET A SECOND OPINION from a local mechanic shop (Not a dealership). I have twice with my car and found out that this staff was wrong in their assessments.

We had to have our jeep towed because the computer had failed. it is 31 yrs old, in good shape,…read more but had aged out. The computer had to go to Florida to be rebuilt and it took awhile to get it back. We also had some other issue they had to take care off The jeep was well protected even though the whole process took 5 weeks. We had another place which repaired jeeps but wouldn't take it on because of its age Thank you to this wonderful place for saving our jeep

Awesome service Scott and the whole team went over and above to fix my auto and work with my…read moreinsurance to modify a previous claim.

Herman was awesome to work with! The service was efficient, great atmosphere and I felt valued as a…read morecustomer. I will now be coming here for all of mymy car needs. Thanks again for the impeccable work!

I traded in my used vehicle (2006 Dodge Durango) for 2 oil changes as CPD was ticketing it and I…read morewas afraid of getting another ticket because I didn't have the money ($800) to fix the Durango oil leak...I had asked to be towed in and they said no for the fix but were at the house within 5 minutes to tow the vehicle away to keep it. They probably sold it for $2,000...Also, Herman kept promising my young kid he could have one of the toy cars in the display case but that didn't ever happen...

Josh, Austin and Justin were great. Even with having two vehicles in front of me I was only here 20…read moreminutes. The staff were friendly, genuine and informative. I am always pleased with the value as you can get coupons for at least $15 off every oil change. I have stopped in here for oil changes and transmission fluid changes.

I stopped here on a Sunday because I needed my emissions tested. I tried getting this done the day…read morebefore at another location (not a Valvoline location) and a very crabby employee there told it would be a 1-hour wait (after I had already waited about 30 minutes -- and I was the only one in line!) One of the employees quickly met me as I pulled into the parking lot, asked what I needed, and pointed me in the right direction. My emissions test was done in about 5 minutes with zero wait by an employee who was very friendly and personable. This will be my go-to place from now on. Keep up the great work!

My wife had a flat tire while traveling in town, it was close to 5PM so most shops were closed,…read moreRush encouraged her to bring her car over and they repaired it for a reasonable price late in the day. Great service - Thank You!

rob and his assocs are the best fordoing work on my vehicle. they are very truthful and wouldt…read morescrew you on items like other places. if needed they will tell you and get it done. my wife was very greatful for the short time it took. had brakes rotors and new muffler put on and fluids changed and was done in no time. he has all my services on my car, thank you again rob.