Im not sure why all of the reviews are bad. The people who did my oil change were fast and…read moreefficient. Destiney and Jose helped me and they changed the cabin air filter. Not sure when the last time that was done so I'm not mad at it. I think everyone has the choice to say no if they don't want the extra services. The value was great!! I definitely recommend this place. I also saw that people were complaining about the ages of the techs. Who cares as long as the job is completed the right way why is it a complaint. You have to start somewhere they could be out doing other things but they are making an honest living. I respect the owner for giving them a chance. I was put in 30 mins or less. 10/10 definitely recommend

Very knowledgeable we're able to tell me exactly what was wrong with the vehicle and they were…read morecorrect and where would be the best place to take it

Jen and the team there are absolutely incredible. They have always been accommodating and kind…read more Quick and reliable service. I will only go to them from now on.

Visited Jiffy Lube at 1003 Grafton st, Worcester on Veteran Day because I am a disable Vet and for…read morethe discount for my 2022 Toyota. They removed 4 quarts of transmission fluid before they realized it ! They did NOT have my fluid on hand and charged me for the oil change ! I had to take half a day off to bring it to my mechanic to fill properly. They did reimburse me for the mechanic and oil change but nothing for my half day off or the mire inconvenience. I was told by the district manager that they will take good care of me ? I would have given a 0 star rating but the service manager was honest and very polite.

Employees friendly , help , included customer coupon Valvoline app and try the help too . Place…read moreis clean , organized and outstanding customer's service Thanks you . Long time before too in Lowell and employees move to Valvoline in Methuen was amazing too and Maneger too Thanks you Happy Fall and enjoy football too

I had a great experience, no wait , friendly service . I had a $15 off coupon but the worker…read moreAnthony suggested that there is a 50% off coupon for the conventional oil change online. I was able to look at it online and find it right away and get 50% off. No one needs to tell you that, but he did. I'm thankful. Where else can you get an instant oil change at night their hours are so convenient. I also got to pay with Apple Pay which is nice .

I normally don't write reviews, as who (really) knows whether they are written by real customers…read more So, please trust me that I'm a real customer and an honest person. Great service deserves recognition, and I believe you should treat people like you want to be treated. I had a bad transmission leak, and got our van towed to Rand's a bit after noon on Dec. 30, 2024. The Service Manager indicated he had a pretty good idea of what the issue was (transmission cooler line), and they would take care of it. Being Dec. 30, I was not sure when I'd get the van back, since the scope of the work was unknown, and could they could even get the part needed. Surprisingly, I got a call around 4:15 that same day that the van was ready. My wife and I drove over to pick it up and met three handsome young men waiting for us (they close at 4:30, so we arrived a few minutes after that time). Between their quick repair, and the very reasonable cost, I will definitely be going back. So, in too many words, I am a fan of Rand's and encourage other customers to give them a try. I really don't think you'll be disappointed.

Don't go anywhere else. Superior beyond value added. This place rules. A true mom & pop type place.read more

After getting a flat tire early in the day, I called Monro to see if they'd be able to take a look…read more They said come right over and in less than 20 minutes I was back on the road with my tire fixed. They turned what I thought was going to be a very hectic day into nothing at all. Can't recommend them enough, the two guys that worked with my car were very nice and knowledgeable. 10/10 service and was a very reasonable price! Did not try to upsell me or anything. Certainly will come again for any auto service needs.

Went in for an oil change last month and they did it incorrectly. Did not properly replace my air…read morefilter and allowed debris to get into my throttle body, so I had to take my car to a dealership to be fixed. They claimed they would send the paperwork to corporate to issue a refund for the issue that they addressed to me after I had explained what happened. Have called and went back 3 times in the past month and they now are claiming that they are not responsible for the damage and bill to fix the issue they caused. Manager acted like he wanted to want to help but ended up saying he and his district manager would likely rip up the receipts and they would not be responsible for the cost because they shouldn't be liable. Overall bad experience here, would have been easily avoided if they did what they said they would and sent the request to their refunds department. Will be taking it up with their customer service department again but am not hopeful for a fix. Would not recommend, look elsewhere.

Appointment at 12pm for an OIL CHANGE. It is now 2pm and I am still waiting. Was told an hour when…read moreI got here. Went up at 1:30 and asked for status and he said "we are working on it" terrible. Never coming back.

Every time I go to this location of Firestone they always mess up. They have done wrong work on my…read morecar multiple times. They have were supposed to put new tires on my car which I paid for yet they never put the new tires on my car I still had my old tires on car. I went there with a flat tire and now I just realized I don't have my spare tire instead of them putting it back away they throw out my spare tire. This is not the first time of them getting rid of my good tires. I went there to have them put on my winter tires. My all season tires they were supposed to put back in my car. Nope they throw those out. Each time I go to Firestone I end up paying more in money on getting car properly fixed or replacing things such as my tire.

Phil is a very fair and knowledgeable guy, who seemed to care about my needs even as a completely…read morenew customer

I got completely scammed at Phil's Auto Repair. I called last Thursday asking if they could help…read morewith an inspection sticker. They said yes and this was a blatant lie. I let them know over the phone and in person that I recently failed an inspection, repaired all of the issues but had my horn break in the mean time. They said they could take a look at it. When I came to pick up my car, there was no inspection sticker. Turns out they don't actually do stickers and brought me to a guy down the street. They charged me $130 as a service charge for giving my car a full inspection and no sticker. Why the hell would I pay $130 for inspection and no sticker if I'd be getting an inspection anyways with my sticker for $35?! It's because I was lied to and taken advantage of. Phil you knew exactly what you were doing and I feel so stupid for putting blind faith into your shop. The labor was done so I'm not getting a refund but be warned. Zero integrity here.

Friendly staff but tried to charge me $900 before fees to replace one wheel bearing. Also…read morerecommended I replace my muffler for even more $$.. I went to a place down the street and they charged $550 out the door and also patched my muffler for free without even mentioning it

The good ummmm can't think of one. The bad they never changed my oil filter as I had recently…read morechanged it myself never did see a filter so black in my entire life

I only trust meineke to service my cars .i have been going there for several years…read more Iknow thst the job will be done correctly in a reasonable amount of time. Whenever I have a flat tire they squeeze me in to fix it.when other places say in 2 days I will go there as long as i own a car

Driven Brands Terrible & Sub Industry Standard Customer Care Support Standards & Practices…read more This Article and Information sharing will show how disgustingly inept and well below minimum standards this company's and its subsidiaries commitment to customer service and quality really are. I had a completely unacceptable and frankly wrongful customer experience at a local Meineke Shop. As a disabled person who needs a cane to walk reached out to the local Meineke shop with a web inquiry. As a returning/Repeat customer, after receiving no acknowledgement or response, I wrote again 2 additional or 3 times total. Again my inquiries were ignored disregarded and to this day remain unanswered. So I proceeded to drive to the Meineke shop to ask why the disgustingly inept customer service and non-response to my inquiry. In the Dead of Winter snow banks abundant, I parked in the only valid and marked parking space available. Also, if It Matters, I do have a valid Handicap Plackard displayed in my vehicle clearly visible from a distance! Someone from the shop came out, saw me with walking difficulty and with a cane curtly said you must move your car you can't park there! As after receiving that shocking and disrespectful interaction I left and drove away! Subsequently to that shocking inept act of customer service, I Reached out to Driven Brands (Meineke's Parent Company) in Charlotte NC for support and asked that the Senior or District Manager reach back out to support a repeat and returning customer request for service. After Not Less than 6 Phone calls to the Charlotte and Corporate Headquarters the same disrespectful, Inept and disgraceful disregard and concern for their repeat and returning customers was sustained. After Not less than 6-Phone calls to this corporate entity no one has responded, left a message or even attempted to address this substandard, unlawful, and unacceptable customer care. Though questions may be raised with regard to my Customer Experience, I would encourage you to search Driven Brands and the noted Corporate ineptitude and Business Failures of the leadership including that of its SLT. This could explain why they don't respond? Text Found Include: "Driven Brands Holdings Inc. (NASDAQ: DRVN), parent company of CARSTAR and Meineke, is embroiled in a massive corporate mismanagement scandal. The company disclosed widespread accounting errors and internal control failures requiring the restatement of financial records spanning from 2023 through 2025.[1, 2, 3, 4] The financial misstatements and alleged executive misconduct triggered a severe crisis, resulting in multiple federal securities fraud class action lawsuits and a 40% plunge in the company's stock" Run don't walk from either of these two So-Called Service Company's!

I went to Jiffylube on rt 9 in Shrewsbury today....they took me right in, alerted me to anything…read moreelse I might have needed besides changing my oil, which was great, and had me out the door in less than 35 minutes. Miranda and Frank were very professional and personable as well, which is refreshing during this holiday week. While the price for an oil change may be approaching the balls on a giraffe height, the quality of service was well worth it. I will be going back and highly recommend Jiffy lube in Shrewsbury looking for a prompt and professional oil change that will leave a smile on your face!

Manager Jen was amazing she. Is #1 Manager at jiffy lube and workers Jose and Kal were very good at…read morewhat they do. I highly recommend going to Shrewsbury Jiffy Lube