bunch of crack heads working there.one hour for a oil change m running back and forth from the…read moreparking for a hit of crack.

Reading some reviews didn't do this place justice. I know there maybe issues that might warrant a…read morecomplaint that being said I decided to give them a chance. I'm glad I did , Anthony and his crew were awesome, they did everything top shelf! So give these guys a chance and should u have issue talk to the manager right then and there , you will be happy u did!! I will definitely return! A shout to Anthony made sure I could hear everything (I'm hard of hearing) and make sure I was satisfied!! GREAT JOB!! Kenny DG

Went in for a top-off of fluids and to have my tires checked. I received excellent and polite…read moreservice. Miranda was particularly helpful and kind. I will return to this location.

Jen and the team there are absolutely incredible. They have always been accommodating and kind…read more Quick and reliable service. I will only go to them from now on.

I had a great experience, no wait , friendly service . I had a $15 off coupon but the worker…read moreAnthony suggested that there is a 50% off coupon for the conventional oil change online. I was able to look at it online and find it right away and get 50% off. No one needs to tell you that, but he did. I'm thankful. Where else can you get an instant oil change at night their hours are so convenient. I also got to pay with Apple Pay which is nice .

Please do not trust them with your car. They destroyed the engine of my 4 year old Toyota by in…read moreimproper oil change. After getting towed to another mechanic, they noticed the gasket was not correctly secured. Unfortunately Valvoline didn't own the mistake either, denying a claim. The customer care team also noted that area managers do not have to respond to a claim request. We have all documentation and will seek further action but hoping to save others the headache.

I normally don't write reviews, as who (really) knows whether they are written by real customers…read more So, please trust me that I'm a real customer and an honest person. Great service deserves recognition, and I believe you should treat people like you want to be treated. I had a bad transmission leak, and got our van towed to Rand's a bit after noon on Dec. 30, 2024. The Service Manager indicated he had a pretty good idea of what the issue was (transmission cooler line), and they would take care of it. Being Dec. 30, I was not sure when I'd get the van back, since the scope of the work was unknown, and could they could even get the part needed. Surprisingly, I got a call around 4:15 that same day that the van was ready. My wife and I drove over to pick it up and met three handsome young men waiting for us (they close at 4:30, so we arrived a few minutes after that time). Between their quick repair, and the very reasonable cost, I will definitely be going back. So, in too many words, I am a fan of Rand's and encourage other customers to give them a try. I really don't think you'll be disappointed.

Don't go anywhere else. Superior beyond value added. This place rules. A true mom & pop type place.read more

Went here when I first moved here, needed my brakes done. I had the parts with me and they were…read morehappy to install them. Ended up needing an additional part and they tried to call around for it but the only place that had it was the dealer and the dealer wanted way too much money. I was able to find the part on line for less and they agreed to install that one as well. Most auto places I've been to would refuse to put parts that weren't from their stock on a car but Monro is more than happy to do that. Plus they gave me a good deal on a new tire. They were all friendly and honest. Walked me through what they were going to do my car. Not once did they try to upsell me or try to scare me into getting more work done than what was needed.

After getting a flat tire early in the day, I called Monro to see if they'd be able to take a look…read more They said come right over and in less than 20 minutes I was back on the road with my tire fixed. They turned what I thought was going to be a very hectic day into nothing at all. Can't recommend them enough, the two guys that worked with my car were very nice and knowledgeable. 10/10 service and was a very reasonable price! Did not try to upsell me or anything. Certainly will come again for any auto service needs.

this is the preferred repair shop for our vans. work is always performed per our request. from oil…read morechanges to wheel bearings to brakes to tires, done right first time no returning to refix. Juan the store mgr and Vinny the svc mgr have always bent over backwards to assist us. been dealing with this location for years and never had an issue. Bud Forti

They're disorganized, dishonest, slow and sloppy. On the…read morerating down below, I'm giving one star because you need to put something in. If theboption for putting in -3 stars, I would give that as a rating.

I seriously love Phil. I've been taking my car there for everything for about 4 years now and I…read morehave never been disappointed. He charges fair prices, always thoroughly explains what might be the problem with your car, what your options are, and what he recommends. Just a few weeks ago I had my car serviced at a dealership and they told me something needed to be done that would cost about $500. I took it to Phil and he actually told me I should talk to the dealer because they should pay for it under warranty. He said if he were to do it, it would cost about $300. It's things like that that make me feel he is trustworthy and not trying to swindle you. Also, he is a genuinely nice guy, and seems to really love what he does. A+ Highly recommend!

Phil is a very fair and knowledgeable guy, who seemed to care about my needs even as a completely…read morenew customer

The good ummmm can't think of one. The bad they never changed my oil filter as I had recently…read morechanged it myself never did see a filter so black in my entire life

Extremely quick service and knowledgeable. Was able to get my oil changed on my dodge challenger…read morerelative fast. They beat all other local pricing and was able to drive to my home! Can't beat that

When this establishment was under prior management it was a place that I would take my vehicle for…read morerepairs , but ever since they placed a new manager of operations into place , they over charge you for your repairs. You cannot even contact the owner for help with certain situations. He claims that , "he is no longer involved with the business" I was charged over $2,000 for repairs that cost half that much. If I were you , I would look elsewhere for the maintenance and repairs on your vehicle.

Hit a curb and needed rim repaired and tire replaced. Guy behind the counter didn't understand what…read morewas wrong with the car (I am bad at communicating car information) but told me to bring it in anyway. Told me they could fix it by EOD, which they did! 470 total, 300 for the new tire and the rest was split between minor charges, tax, and hourly rate for labor. I don't know if that is decent for the area or not, but it felt OK to me. While I was waiting the man behind the counter told someone getting their car detailed that they weren't going to replace their windshield wipers (even though it was a part of the checklist) because it was unnecessary and they didn't want to charge for something they didn't need to do. That's not something you hear often! The man behind the counter was extremely kind and helpful, absolutely would return to this place again.

Avoid at all costs! I have been going to this location for almost 20 years. NEVER HAD A PROBLEM,…read moreBut then this crew was new and different from the usual people and the difference was staggering. Entitled, mouthy, combative are a few words that come to mind. No matter what I said it was met with sarcasm, disrespect and intimidation. I am a 66 year old Man and a Veteran and dont expect to have some punk manager smart mouth me instead of de-escalating the situation like a good manager would do. Kelvin, Diego, and Savanna were working. Savanna is the only one who stayed professional and polite, unlike the other two punks that seemed like they wanted to be fired. (they probably did.) SHE should be running that office. After a bit of rude back and fourth with Kelvin the know it all,he started doing my paperwork on the computer and did the whole thing on the wrong Vehicle! (But Pot is legal I guess). I told them that the customer is always right! NOT IN THIS STORE!, Diego proudly announced. The other customer waiting I knew and was shocked and said it was the first and last time he would come there. I own a buisiness and if one of my employees EVER spoke to a customer like they spoke to me ...well, YOUR FIRED! I understand that employers are forced to hire the bottom of the barrell employees these days due to staffing shortages, but they lost 1 new customer, and a 20 year customer all because Moe and Larry couldnt hold thier tongue. Todays generation just doesnt care whether they work or not. No matter what I said Kelvin was clearly looking for an arguement. I have a 20 year record of going there with no problem. Ill bet Kelvin has a history of verbal confrontations with customers and will be selling shoes next month. To boot he didnt honor my discount coupon and charged me $111.00 dollars for and oil change and attitude. Valvoline here me and my fleet come!

Manager Jen was amazing she. Is #1 Manager at jiffy lube and workers Jose and Kal were very good at…read morewhat they do. I highly recommend going to Shrewsbury Jiffy Lube