I made an appointment with Charlie for 10:30. I show up on time, and they tell me to come back in a few hours because they are backed up. I let them know I don't live in town, and I don't have time to be waiting. The manager rescheduled my appointment for the next day at 10:30, and gave me a coupon. I show up the next day, a little bit earlier and AGAIN, they say to come back later. I need my oil change, so I decided to wait, only to find out that it was only a $5 dollar discount. This is ridiculous. This is not the first time they do this to me at this John St location. They make appointments only to turn me away, reschedule, then turn me away again and again. They also did this to me at the North Main location, to which I wrote a review as well. I don't have time to be making multiple trips to Salinas to keep getting rescheduled. Something needs to be done, because this is ridiculous. read more

Excellent Service Always! Staff is always very helpful and informative. Jeff, Franco and Jorge always make sure the job is done quick and done RIGHT. Very honest and knowledgeable staff. I used to go to a friends shop for cheap labor but I realized its better to leave it to the professionals sometimes. Saves you money in the long run. Also the parts have warranty so its always WORTH IT. They have also hooked it up with a ride to work when my car was in the shop. Definitely worth giving them a call!!! read more

I've been to other Midas' around the area, but I had a great visit at Midas on John Steet. Ivan did a great job working on my car. He made some valid recommendations that needed to be replaced and he took the time to show me. I asked him if other things needed to be replaced because the other Midas in Seaside told me I needed to, but probably just to make a sale. Ivan said that everything else was good. I'm sure they run on sales, but Ivan didn't make me feel that way. He checked my air filter, advised me about my tire wear, tire rotation, and tire pressure. He has great customer skills, approachable, and is always moving to get his work done. I defintely would recommend this Midas, especially Ivan! read more

GREAT CUSTOMER SERVICE! Jorge is awesome he provided me and my car with great customer service. I went in there to get my taillight fixed and get my oil changed, however came out with that and a new air filter. Jorge called me beforehand to get approval from me and explain to me the reasons on why I needed a new air filter. Jorge explained to me that I could be saving more gas with a new filter and the air from the AC that I was in taking was filthy. Once I picked up my car he even showed me the air filter and it was disgusting to look at. Overall great customer service, the guys there really know their stuff. Thank you for taking care of my car. read more

Jorge does a great job. Professional, courteous and on time. Oh, and most importantly honest.

I am constantly impressed with the service provided by Jorge, Jeff, and the entire team at the John Street Midas. I have been in for oil changes, tire rotations, a flat tire, and some brake issues. Each time, I have always been treated like a priority and my needs were met tenfold. I would recommend this place to anyone in need of some auto maintenance at a friendly location! read more

Armando is the man to go to. A very well educated technician. Had all my questions answer. Got my car fix, and he also gave me some tippers on how to maintain my dead beat car. I will definitely be visiting Midas again and trusting Armando with my car read more

Went in as a walk in on a Saturday to get my front breaks done .. I used a money saving coupon and I experienced Great Customer Service ! Manager Jeff and James were very friendly read more

Jorge Zamora he's the guy to help you out on all your car issues. He is honest and makes you feel like your part of the Midas family! Only place I take my car A+ guys keep up the good work! read more

I went to Midas in Salinas knowing I needed to get my brakes done and spark plugs changed. George was really educational and helpful. I walked in worried about pricing and what needed to be done, and what didn't. I walked out feeling confident in my car and better about driving. My brakes feel great and my car is running smooth. I did not have a good experience at the Midas in Seaside, but at this location everything ran as it should. I will definitely be back for any other work my car needs to have done. Thank you! read more

Our car broke down in Salinas 2 hours into a road trip we had planned for months. we limped into the Midas on John St. Every single person they have working their was gracious, smiling, helpful. They went above and beyond to get us to a rental car place in Monterey (the Salinas one closes at noon on Saturdays!). they had the nicest female employee come to drive us in their courtesy van 25 minutes into Monterey for the rental. She was so pleasant, helpful and patient as we loaded all of our gear and our two dogs in and out of the van. She refused a tip. They stayed in touch with us while they were assessing the problem with our car, making sure we agreed to repairs. When we returned 4 days later, the car was fixed. they even offered to return our rental for us (we were able to do that in Salinas this time so we did it ourselves). i am so impressed with the professionalism, kindness, and honesty of this place. it really saved our trip to know that our car was being taken care of and we didn't feel taken advantage of. whoever runs this place realizes that the people you have working for you make or break your business. the people who work here MAKE this place what it is. read more

I called ahead on a Saturday afternoon to see if they could replace my shocks. Whoever answered the phone said, "Sure, come on in." I drove over and stood in the office for 20 minutes waiting to be helped. There was one guy working on a car on a lift and one guy cleaning up an oil spill in the shop. I was standing right in front of the window looking into the shop so they couldn't have missed me. After 20 minutes of waiting (there was one other guy in the office waiting for his car) I walked out to my car and drove away. I won't come here again. read more

I we sent here to get a wheel stud replaced because America's Tires broke one off (That's another review.) They were also to replace two lug nuts that were damaged and of course the one on the broken stud. I said I wanted open end lug nuts to match the originals. He said he could do that. I showed him the lug nuts and verified again that he would get three new nuts same as OEM. When I took the cover off today I found that they left the two big old closed end lug nuts that America's Tires put on and added a third one. He lied. Midas got me 30 years ago and this is the first time I have been back. They got me again. If I got a flat, my lug wrench would not fit these new lug nuts and I would be stuck. read more

George, the manager has always been friendly and efficient. We had been looking for a new garage since our other mechanic closed. Midas has been on top of any problems and fixed them. Excellent work and communication. I know them to be honest, as numerous times We were prepared for the worst, costly. Didn't happen! Also, after checking over the car, we have had a couple of no charges. Service is excellent. read more

My truck needed help. Needed new tires, new front brakes, front end alignment, oil change and some electrical work. Made an appointment with Midas Customer service was excellent. George Zamora was super. Kept me informed. Performed thorough inspection, made recommendations for repair and got approvals before starting work. Fair prices. Great results. First class service. read more