Called with a screw in my tire and they saw me right away and fixed it for free. ON A FRIDAY AFTER 4:30pm. They were patient with me over the phone and while getting there. read more

Sam Was very nice , professional , knowledgeable about my concerns . Taught me a few things about my car and what's to expect from a car that's 15 years old . Now I get it . I left feeling much better than it did when I went it . They're not going to do something to your car if it doesn't need it done . Thanks Sam God bless you ! read more

Quick, reasonable pricing and accepted coupon with no issue. My second time going to this location and I would go again & recommend to others read more

Caught an unrepairable flat and got towed to Midas. The employees were polite and extremely helpful. The tire I needed wasn't available but they helped me find a quick and affordable solution. Highly recommend! read more

I made an appointment to get tires on my car, confirmed the car. Got to the appointment---NO TIRES!! Then their systems delined my card & they said it was the banks issue. Bank told me it was their system. NEVER GOING BACK! read more

Awful service. Appointment was scheduled 1 week in advance and I waited for 2 hours for an oil change. Days later car reader is saying I need an oil change. Mechanics had car for 2 hours and never reset reader. Very unorganized and unprofessional behavior. I have to go back after already sitting for 2 hours on a rescheduled appointment. They have lost a customer. read more

tried to schedule vehicle inspection several times online and in person but ... keep having problems with the young black manager.... He's indifferent not helpful... and untrustworthy... it's hard to make appointments online or in person with this guy... you make appointments online and this young black manager claims he never got notified; even though I showed him conformation email...he claims that does not mean anything.this happened several times.This Guy should be Replaced.service has gone down since he's been in charge. They Need a new manage. read more

The visit was completed within the scheduled time. There was no charge for the repair to my tire. Overall a good experience.

Such a good service. Car started making a whining noise and made a same day appointment. Dropped the car off and within two hours they had said what the issue was and that they could fix it that day. Was then told it was done about 30 minutes after that phone call. Went to pick up and another small issue was fixed with no extra charge. For sure will be going back. read more

I will never go there again. I made an appointment and went and no one paid any attention to me. I waited for 2 hours and then someone came and explained the damage to my car. I said they only needed 1 tire replaced but they got the wrong information and gave me the price for 4 tires. Then I waited another 2 hours and then I waited 4 hours in total for 1 tire and they told me they didn't have any tires. Damn it. read more

On December 1, 2024, I visited Midas to address several issues with my Cadillac Escalade. The vehicle displayed brake service warnings, traction control, and Stabilitrak alerts, along with a squealing sound that I suspected was due to worn brakes. Joseph Rosario greeted me with professionalism and care. Due to their busy schedule, he suggested scheduling an appointment for the following morning, which we did. December 2, 2024: I arrived early as the third customer of the day and was again met by Mr. Rosario, who remembered my name and vehicle details--a great demonstration of excellent customer service. After handing over my keys, I waited in the lobby. About an hour into my visit, Mr. Rosario called me over to explain the diagnostic findings. The $165 diagnostic scan revealed: The right front caliper was seized. The hydraulic brake fluid was near empty. The front brake pads were completely worn out. I authorized the repairs after confirming with Mr. Rosario said that no additional paperwork was required before work began. However, I asked if I could source parts from Advance Auto Parts, located just across the street. Mr. Rosario explained that Midas does not use customer-supplied parts due to warranty concerns. During my time in the lobby, I observed a man wearing a two-tone blue coat that I initially assumed worked for Advance Auto Parts. He was carrying what appeared to be parts, including boxes for rotors and brake pads. He entered the Midas garage directly without stopping at the front desk, where other customers typically check in. Upon reflection, it's unclear whether this individual was a worker from Advance Auto Parts or a Midas employee wearing a jacket over his uniform. However, the interaction strongly indicated that Midas and Advance Auto Parts collaborate on parts procurement, raising questions about why customers are discouraged from providing their own parts when Midas sources them from the same place. The repair work began at 10:38 AM and concluded with a road test by 12:26 PM. The total parts cost was $229.97, and labor totaled $525.50 (including the $165 diagnostic fee and $180/hour labor for two hours). Mr. Rosario provided me with a $40 manager's discount, which I appreciated. However, it's worth noting that my military discount could have reduced the parts cost further if I had been allowed to source them myself. Additionally, I wasn't asked to sign any agreements before the work began, but I was required to sign twice at the end--once on the service description and once for payment acknowledgment. Presenting this information upfront would have added transparency to the process. Pros: Excellent customer service, especially from Mr. Rosario. Timely and quality repairs. Manager's discount provided as a goodwill gesture. Cons: Lack of transparency regarding parts sourcing and warranty policies. Ambiguity around the collaboration between Midas and Advance Auto Parts. No upfront service agreement was presented before work began. Despite these concerns, Midas resolved my vehicle's issues effectively and professionally. I appreciate Mr. Rosario's attentiveness and the team's quality work. Thank you for your service! read more

I was serviced for a wheel alignment and had a friend who was serviced for a new battery and head lights. Our customer service rep was Tyler. He was very patient and kind. He kept us updated and informed with our car service. Midas has a payment plan as well which blessed my friend. She was able to get serviced and pay later through a payment plan! read more

Midas - Midas front door and receipt. - Oil Change Stations Near Me - Pittsburgh, Pennsylvania

This was a decent experience turned into a nightmare. I originally went to this Midas to get my rear rotors and calipers replaced. They did a decent job with that. When I got the car back I noticed that metal caps had been placed on the tire valves. I have never used nor was I even aware that metal caps existed for tire valves. I've always had and used plastic caps. So, when I saw them I was confused but assumed they replaced all my caps because I was missing two. Last week when I went to put air in my tires, I realized that I could not remove the caps. I immediately called Midas. They claimed that they didn't do it but the metal caps were not on the valves when I dropped it off but were on the car when I picked it up. So, I took it back anyway just so they could be removed. They can't get them off and state that my valves would be damaged if they tried to remove them. I left and came back a few days later and stated that I needed them to get the caps off because my tire sensor is blinking, which means I needed to add air to one of the tires. When I take it in, they remove two of the caps and claim that the valves are damaged and I would need to pay about $550 to replace all of them. I stated that they put the caps on and the guy who didn't work on my car insists that they didn't so I left and am in the process of filing a formal complaint. DO NOT TAKE YOUR CAR HERE. THEY ARE NOT A BUSINESS RUN WITH ANY INTEGRITY. read more

Midas - Oil Change Stations Near Me - Pittsburgh, Pennsylvania

loved sitting In waiting room for 30 mins with no help while he chats up Asian message girls. Go somewhere else. read more

I came in at 8am for a state inspection and an oil change. I was told the state inspections were by appointment only. Fair, no problem, I made an appointment for 2pm and came back later that day. I had to wait in their lobby since I did not have a ride. I waited 2 hours before realizing they had not even looked at my car yet. There was no communication at all, no "hey sorry we are running behind or short staffed this might take longer than usual" or anything like that. Also, why make me set up an appointment and bring in the car at 2pm if you're not even going to work on it until 4pm? I literally wasted 2 hours waiting in their lobby while nothing was being done. It took another hour and a half for the inspection and once I received my car back at 5:30pm I noticed the oil change was not made. Granted I was not charged for it, but I told the guy at the front desk TWICE that I also wanted an oil change. When I called back they said it was too late for an oil change since they close at 6pm. Now I have to come back, which I will not. I will go to Jiffy Lube since apparently customer service is nonexistent at this location. In short I waited for 3 and half hours for an inspection that usually takes 30 to 40 minutes and I did not even get the oil change that I also asked for. I understand having to wait longer if I show up and there are several cars ahead of me but why make me set up an appointment if that is not going matter. A little communication could have also helped. read more

The work itself deserves 1 star if not 0 but the guys there were very nice and cooperative and genuinely don't seem ill intentioned. They should've been car salesmen not mechanics though! There is a very long story but the highlights are Had car looked at because it made weird noise... turn out it was the exhaust + some gaskets so they replace it (they say) Get it looked at less than 2 weeks later at the dealership mechanic to find out there was a nice 2 inch crack in the newly replaced exhaust pipe!!! They were nice enough to repair it free of charge but when I got it back the check engine light was on and it wouldn't accelerate faster than 20mph but at least the weird noise went away! I ultimately had to get the entire engine replaced at another mechanic (and that's a whole other story) read more

I didn't have to wait that long for my oil change. Price was great. Staff was profesional. They told me my front axel and derive shaft showed sign of leakage. Told me to keep an eye out for it, but they didn't try to sell me. read more

Granted, my experience here is unique, and hopefully a one and done, since we're visiting family. Rental car had a flat tire when we got up this morning. This is a big shop, and it's busy. They've worked us in expeditiously, though. The crew we've interacted with are professional and friendly. The waiting area is spacious, which is good for social distance, and clean. It's good that Midas has an arrangement with our rental company, so the repair won't be charged to us. That helps. Update: Unfortunately, the patch didn't take completely. The pressure in the tire slowly but steadily fell as we drove west, and we needed to stop a few times to add air during the trip. This morning as we unpacked I found that the scissors jack hadn't been stored where it belonged, and although they did completely deflate the temporary spare, which I'm sure was a pain for them to have to do, it wasn't secured with the washer and wing but, which are missing. I can understand not finding them in the chaos of our cargo, but it seems like something that should have been mentioned, in case we might have solved the problem before driving a few hundred miles. Pleasant guys to interact with, but from my experience, if you get car work done here you may be calling them back afterwards to sort out some remaining issues. read more

These men are the worst. Got a diagnosis and it wasn't the problem. Paid another professional fix it . Midas told me that since they didn't fix it , I can't get another visit .... A waste of money and very unprofessional...No matter who worked on my car the problem is still there afterwards. It was misdiagnosed.. read more

Would give this company zero stars if I could - DO NOT TAKE YOUR VEHICLE HERE! This is a corporation who only cares about money and not integrity or quality. I took my car there for a transmission diagnostic which cost $100. They quoted me $2,800 for repairs so I got a second opinion. Multiple other shops quoted me for under $2k to do the exact same work and when I took it to another shop, the mechanic informed me that Midas had quoted me for repairs I didn't need. Midas also left one of the cylinders hanging out of the engine and broke an air intake chamber while performing the diagnostic. I called to request a refund since I was not satisfied with the quality of the diagnostic and they refused to address any of the issues I brought up and claimed that they provided the service I asked for. Support local businesses who actually care about their customers. read more

I brought my 2017 Nissan Altima in for a state inspection. The state inspection took over 2 hours and I had to get a lightbulb replaced and was charged 24x the cost of the light for the labor. As I was leaving the shop, I noticed my steering wheel was "different". Due to the fact that I was angry for how long my inspection took, I left. It wasn't until I arrived home that I inspected it more closely. My steering wheel is soft and malleable like putty now. The steering wheel was not like that before I brought it in to Midas on Station St. I called the store back to ask about it and they asked me to bring my car in again. I drove back to the store and the technicians asked "what was wrong with the steering wheel" after examining my car for about 5 minutes. I showed them what I meant because I was dumbfounded that they didn't understand what was wrong (will be attaching video to this review). After discussing with the technician that worked on my car, i was told that "the sun" could have melted the glue that held the foam in place underneath the steering wheel. This is impossible for so many reasons. My car was in the shop for the entire time and when I got in it 10 minutes after they were finished, the steering wheel was like that. I asked if the steering wheel could potentially snap then and cause a fatal accident to which I was told "yes it could be dangerous". They then told me there was nothing they could do (it was 4:30 PM on a Saturday and the technician who inspected my car was in his car leaving work). I reached out to the district manager and hope to get this all rectified. Until then, I will not recommend this Midas to anyone in the Pittsburgh area. read more

These guys are shady;customers beware!! My wife and me went to get work done on a problem that was suppose to be taken care of. Only to find out within the few to several days. There was another problem. One witch didn't show up before. At first;not only a tune up;but spark plugs were required. Now correct me if i'm wrong ? The soul purpose of diagnosis system check;is to find out totally what's wrong with your vehicle;correct? Now why wasn't it discovered the first go around ? You guys are lame,unprofessional and further more not within the know. I hope you all aren't in in business too much longer. In short;"Have a bad day"!! P.S."The worst of the worst"!! read more

I had a pleasant experience here except at the time when I provided my details to the person in the phone for booking an appointment. He made me spell my name 4-5 times for him which was annoying. I was worried looking at the reviews whether I would have quality service or not. I wanted to get a state inspection done and Midas is open in Saturdays which was perfect for me. Most automotive services are closed over the weekend and it's an inconvenience to get the car serviced over the work days. In called in three days prior and booked an appointment. On the day of the appointment, I called in earlier and asked for an time estimate. The person at the counter said it would take around an 1hr 45min given there is only one personnel who does the inspection. I then walked in few minutes earlier to the time of my appointment and dropped off my keys. There is a nice seating area and the facility was well maintained. I requested them to switch my old out of state license plate to a new one. I didn't chose to stay there and left to return after a couple of hours when I got a call that my car was ready. There were no issues during the inspection, however, I was made a suggestion to get the air filter replaced as it was largely restricted. I asked them to change the filter accordingly. They charged me $15 to switch the plate and I told them I didn't realize that there would be a charge as I thought that this would be complimentary. The person at the counter then reduced the charge and cashed me out. I had to wait some 15 minutes after I returned to the facility to drive out my car. Overall, very satisfied with the service and would return here if need be. read more

It's that time of year where everyone is racing to get maintenance done to their vehicles before any impending winter storm. Basically that translates to: prepare to wait. I have been in search of a place to do an oil change for some time and of course everywhere I go there is a wait. That included this place. I didn't want to wait the two to three hours that they quoted me, so I did make an appointment to return at a later day. For as busy as they are, they were able to at least acknowledge I was there and took the time to address my needs. The staff, even though constantly busy, were polite and courteous to everyone walking in the door. read more

I feel compelled to leave a review because of so many negative reviews on here. I have had 3 flats repaired here (thanks Pittsburgh construction) and every time they got me in immediately and did the work quickly. They didn't even charge me for the second one. This last experience I got my tire patched and an oil change for $90. They never tried selling me tires, always said they could fix them. One time they called apologizing my car wasn't finished yet and offered to stay late to finish. I said no, but great customer service. read more

Nice people! Quick and friendly. They are very helpful ang nice to me every time. They are high but service is great. I have been going here for years read more

The workers at this location went above & beyond for me when I started to have issues with my car

Tried to get my car inspected here. I just bought two new tires and have never had issues with my wipers. They told me I failed my safety inspection because my wipers are torn and my tires need to be replaced. They told me it was normal for new tires to be worn out in 2 months in Pittsburgh. I am never going here again. read more

I had to wait long time. They said they would give me a estimate time but they they never showed. I asked many times how long it would take and no answers. However, I appreciate they made it despite the fact they were very busy and probably understaffing. read more

Had a terrible experience with Midas. I was told that I qualified for a rebate while making a big transaction at the store. After the service, I applied for the rebate and I wasn't approved. The communication at the store left a lot to be desired. read more

I have had 3 services at this location: break/rotor replacement, tire repair, and inspection and emission and have been so happy with everything. The people who work at this store are so so friendly, helpful, and upfront. Additionally, I found the prices to be lower than most, plus they have lots of coupons on the web. I see the poor reviews from some and agree that the service does take a bit of time for completion. The shop is small and quite busy, probably because many people like this place. I have lived in Pittsburgh for over 15 years and have never had as good service and value as I had each time at Midas. read more

Don't go to this place. It's full of inexperienced techs. They improperly installed two center clips. The clips were sandwiched between rotors and rims for half year. Rims didn't sit flush. This caused the car shaking on highway and brake grinding. I didn't know until seeing the surface. And I'm lucky that the clips were sandwiched all the time so no bolt lost torque. Otherwise I won't be typing this comment. These wheels were installed here since new. The manager refused to admit it and insulted my age. read more

Midas - Oil Change Stations Near Me - Pittsburgh, Pennsylvania

Poor service, car has been there for 16 days getting warranty work done, was given several different dates of completion, only to be told by Trent this morning (the 16th day) "oh, we basically just started working on your car this week" I took that to mean within the last couple days, what about the other 14 days? Then tried to blame delays on approval from warranty company. However warranty company contacted me on 3rd day car was there said work was approved, part was ordered and enroute, I never told Trent I knew this I just let him keep lying and bs'ing me trying to remain calm and not lose my cool Will never use this location again for anything read more

Will gaslight you with lie after lie and denial after denial. Seems particularly bad service for females (see other reviews). Dropped car off 8/29 with 1500 down and another 2000 down on 8/31. Told parts were in. Told car would take 20 hours so might be done sooner than estimated 10-12 business days. 9/9 went to pick something up from my car and told to call Monday 9/12 for pickup (this is date said it would be done). Call 9/12 at 10am and they had not started but said engine out and try for 9/15. 1 hour later I drive past to see my car in lot, engine in. Go in to be told mech left 10 minutes before I walked in for emergency so had to stop work. Told at 430pm working on it but more problems found, same problem as told on 8/29 though. Say no timeline on repairs but not 9/15. 9/13 go in at noon to drop car seat from rental. Car no being worked on because another car parts came in. The show me that car on lift with engine next to it. Manager offers 3500 back but then says can't actually give back because mechanic is not there to say no work done. I file a BBB report because who knows when will get car back at this point and paid already 3500 of 3800 bill. 9/14 assured parts are in. 9/15 a response to BBB says parts are not in and repairs depend on when they arrive. 9/16 at 2pm told car fixed. Pick up and all the same indicator lights are off for drive home but all except oil change (maintence required lights come on next morning at 8am). They won't take look because 'busy' and need appointment and I'm assured that regardless of what the problem is, even if it was exactly the same reasons for bringing in on 8/29 they will not refund or repair without costs. District Manager claims pretends to read BBB review saying 'the car parts ahead of hers'. Just repeats this and refuses to let me read the actual BBB response (which does not say this and obviously a lie). Lose it on this guy who is pretending to read and have to hang up after yet more lies because I'm furious at the continual gaslighting. He also says no matter what problem is even if same as brought in for I will get no refund because he has 'the best mechanic around '. but the gaslighting. first time experienced that and it is a car. I can't even explain the emotions of being told different story EVERY time; sometimes in same conversation. 3966.43 loss for me. Been going to this place since 1990s. Looking for new shop now. read more

I took my car here to have a tire leak inspected. After a full 8 hours I called to see if it was ready - it almost seemed they forgot my car was there. I showed up to pick up the car and was told everything seemed fine and they could not detect a leak - the next day my tire was completely flat. read more

absolutely the worst experience I've had. I got my inspection done here last year with replacement of tires. this year they told me I would fail inspection if I don't pay $800 to get new tires. not only that but I am looking at my vehicle which has had the tires off for over and hour with no one attempting to even place tires on it read more

I use Midas all the time . Fast and Friendly. Explains what is going on with your vehicle- Sent my friend there she was amazed at how informative they were. Mike the manager and his team deserve kudos for doing their job so well!! Thank you for taking care of my friends. read more

Don't trust any of the positive reviews. This place simply does no work but keeps saying your car hasn't been worked on yet. When I got to the store I told them I wanted my car back and cancel the work. They then told me the work has been done and held my car key as collateral unless I pay the alleged work they did. STAY away. Midas customer service does nothing about this. read more

TLDR -- Put damaged part in, charged $400. Shop used to be good, but has gone downhill. Used to go here based on online reviews. Had solid service from them for a year or two. Friendly, explanatory, patient, up-front. Car was recently in an accident with front end body damage. While I was waiting for the insurance process to finish, I needed to get my annual state inspection. To pass, I needed the front lamp replaced. I had them do it. Almost $400 P+L. When I took the car in to a different body shop to get the rest of the body fixed post-insurance payout, the body shop said that they replaced the same light that I had just replaced because it was broken. About a month has passed since the I supposedly had a new light put in, and the new body fixes. I called today trying to resolve the situation, and was calmly and politely explaining the situation, but the shop associate snapped at me to talk to his manager tomorrow and hung up on me. I hardly had a minute of conversation. I asked for his name, but he ignored me. FWIW, the manager I used to work with at this shop doesn't seem to be around anymore, and they have a new manager in place. read more

Total rip off. Free tire repair they say, but have never been able to actually fix a tire I brought to them. But we'll w happy to sell you a new tire! No thanks. read more