This is the Best oil change establishment I've been to. The staff was professional and friendly…read more Detail oriented. 18 point checklist. Prices are in line with competitors. Did not try to sell any additional services or products. I will be going back. Try them out, you will not be disappointed. Thank you Joe, Zander and Devin for your great service!!

The guys working here are super nice. And the prices are awesome. Oil change, wash and interior…read morevacuum with windows for under $40!

I would like to see a floor manager on duty at all times…read more Technician did not reset my oil gage. Had to return. On my home I was told my right turn light was not working. Technician needs to stay on task with one vehicle. I have been a customer for several years. Very dissatisfied.​

6 days after oil change started blowing oil out. I believe…read morethey put wrong oil in the car. supposed to be 0w-20 euro blend. (They rectified the issue with no cost to me. the drain plug on the filter didn't have an o-ring.)

Randall's has been our go-to auto repair business for decades. They are fair, thorough, and even…read morediscuss with us cheaper options if we want to save up a bit to get more major work done. There is NEVER any pressure and they are very fair in their pricing. There even have been several times when the problem was so simple, they didn't even charge us anything!! This is the first place we go when we have automobile issues and we have never, ever been disappointed!

Highly recommend these guys! Today was my first time using them as my old mechanic closed down. I…read morewas having issues with some noise from my car. Debbie at the front desk was very helpful getting me scheduled and answering my questions. They were able to get me in two days after I called. The day I was scheduled, they called me 30 minutes after they opened and let me know. It seemed to just be something rubbing on my rotor they did some work to stop the rubbing. When I showed up to pick up my car, Craig explained exactly what it was to where I understood it even though I am clueless about cars and they did not charge me a dime. They were very open and honest and obviously not money hungry which seems to be hard to find in the auto repair business. I will be going there for any of my other car service needs.

OMG! Hank is so dang gorgeous & the nicest dude. both times I've been there. He's been very…read morethorough with his explanations and his handling of my vehicle was awesome.

Thanks guys, you did all you could do with my Malibu/ took a little longer than I expected, but you…read morewhere honest with me & I appreciate that

Good workers, very professional, would recommend. Was in and out fairly quick. Can't remember the…read moreguys name

I've been here two oil changes now and each time the guys were extremely friendly, they seemed to…read moreenjoy the job and gave me options rather than trying to sell me things. They respected my answer when I declined a service they offered and gave me legit advice on whether I needed something they offered. They made the experience seem less intimidating to a girl who knows not too much about cars! Also they always seem to have coupons so be sure to look for them.

Great location, quick helpful and knowledgeable service. Got my oil change done in less than 30 min…read moregreat deal for the price.

BROKE MY CAR. I've only been here ONCE to get my oil change June 20th, 2025 and needed a new one a…read morecouple days ago. They said the latch to my hood was broken so they can't change my oil and i need it taken to a dealership so they can remove my front bumper to fix the latch. I drove to another valvoline to get a second opinion before I took it to ford and the guy literally said "yeah, whoever did it last must've broke it". I said "well the valvoline on E Kalamazoo did it last?" and he said I should call and make a damage claim. I now get to pay around $500 dollars to fix THEIR mistake from messing up my hood. I called damage claim and she couldn't find me anywhere in their system (even looking up my VIN number) so I had to go back to get proof they worked on my car. This is a huge expensive mess and I would never recommend going here.

I went to the Bug Rays on South Cedar towards Holt. A young man changed my oil was very…read moreknowledgeable. What I was rather disappointed in was I guess I'm a little but old fashion but when I go to an oil place I want to get the multi check. They didn't check my filters. They did off at least I hope they did my fluids, but I'm accustomed to making sure the lights work that no bulbs need to be replaced, that they spray your door hinges, check your tires. Make sure they don't need air. None of that was done so I was a little disappointed over that. If I'm gonna pay good money to get my oil changed. I would like to have all of that done. as far as the air filter. I asked him and he goes well. I can look at it if you would like, so I personally probably will not be back.

Best customer service EVER, getting an oil change!!! Personable, efficient, considerate, patient…read more Had an addition issue with the vehicle and they were more than willing and able to get the job done!!! Highly recommend Mike and Wyatt for your oil change!!!!!!!

Such stellar service here!…read more I just drove home from California to visit my parents and wanted to take care of my car since it's a 4000 mile drive round trip. The facility is really clean and organized, the lobby is comfortable (with AC and free WiFi!), and all 3 employees were so thoughtful and knowledgeable. Anthony greeted me when I first pulled up for my oil change and was extremely helpful. He checked my lights and tire pressure. I ended up also getting my brakes replaced because I was planning to do that anyway and had no idea that was something Jiffy Lube offered! The price is great too. Sometimes I feel like mechanics and oil change places are pushy or try to upsell me but I didn't get that here at all. Ivo did a great job replacing my oil and Tamia simultaneously worked on replacing my air filter and then helped close me out while the other two finished my tire rotation. Everyone seemed to work really well as a team and it was one of the fastest and most efficient services I've ever had. 10/10 recommend this place if you want fast and courteous service from employees who really care about both your vehicle and making sure you have a positive experience!

Anthony was great! we had a bit of a wait time but he was kind and accommodating and kept us…read moreupdated the whole Time. he even threw in a free pair of windshield wipers for our patience. really great service!

First off.i don't know why their location dot is by mc claren hospital when it should be in the…read morenorthwest corner of logan/mlk and Holmes in the shopping center?Did it relocate or was it a error ?i have known these guys since 1999.i used to work for them when the current owners had a repair garage with the marathon at lake Lansing and Hagadorn.(that location has since become a marathon gas c/store by j&l food stores while previous owners relocated to the logan/mlk square shopping center garage to reopen.)my wife and I have trusted them with our cars.they are proficient in brake work,wipers,alternators,starters,batteries,oil changes,coolant systems,and lights.open mon-fri 8-5:30.closed weekends.still proud to call them friends that I can trust to work on cars though I work and live out of state now.

From the owner: Brake inspection services Brake replacement services…read moreSuspension inspection services Suspension repair services Exhaust inspection services Exhaust repair services Automotive AC repair services We also offer used car inspections for $35. Learn more about our services by getting in touch with a member of our team today. Please note that we need to inspect your vehicle before we can provide you with an accurate repair estimate.