Friendly but charged me $500 for a Muffler. Beware of high inflated charges. The receipt stated…read morereplaced Nuffler assembly. But usually that would mean you got a leading pipe and tail pipe. I looked under my Jeep. Only new part was a Muffler. They might have used a hanger ( that would be part of the muffler assembly) Just watch the charges.

LIARS and criminals -- do not trust anything these guys say…read more I brought my fiancée's vehicle in for an oil leak inspection. The next day, they called and said it would cost $550 just to find the leak, claiming they needed to take apart the engine. Looking back, it felt like they were trying to take advantage of us. This is where things stopped adding up. After I told them we were not moving forward with the repair, they suddenly claimed they had already ordered a replacement part and that we needed to "negotiate" compensation. Negotiate for what? I brought the car in for an inspection. I never authorized any repairs. And if it costs $550 just to find the problem, how do you already know what part is needed? The next morning at 8 AM, I went to pick up the car. The woman at the front desk was very nice and seemed new, but then she brought out a mechanic who had a completely different attitude. From the moment he walked up, he was clearly irritated. He started telling me the car was "broken," that I'd need to tow it, and that it wasn't drivable. I told him I was confused, especially since he was the one who said a part had already been ordered Over the phone. Suddenly, he backtracked and said no part had been ordered and nothing had been done. When I asked what he was confused about, he said "your attitude." I laughed and said some shit back ect. Once he realized I wasn't going to pay for unauthorized work, he tried to haggle me and hold my car until I paid a "storage fee". What a fucking asshole right? He gave me some more bullshit lies then he walked away and brought someone else out. The next guy comes out and tells a completely different story -- that the car was fine and they "fixed it out of the goodness of their heart." So which is it? Completely broken, or magically fixed? Turns out, they fucked up and tried to bully me to pay for their fuck up, by lying over the phone and TO MY FACE. When things didn't add up, and i just kept asking questions they would get really defensive, angry and start gaslighting. In the end, I refused to pay for anything I didn't authorize and only paid for the part and inspection. If you want to "win" with this shop, the best strategy is simple: avoid them entirely.

They blew me off and stranded me. I brought my car in on Friday to diagnose an issue. Since their…read moreyelp listing shows a customer shuttle, thought I'd try them vs the dealer. They drove me home after a while when someone came in to work. Since I needed a ride back to the shop and hadn't heard from them, at 4:50 I called and they said they were unable to replicate the issue and I could come get it or let them keep it until Monday. I said I needed the car and couldn't leave it and needed them to pick me back up. They said they'd call me when they were on their way. They didn't call. Mailbox isn't set up. No call forwarding. So I currently have no car and had to cancel plans, but who needs a car in Texas? /s This complete lack of respect is disgusting.

I have had consistent excellent service with Auto Improvements. I trust them with my car repairs…read moreand feel the pricing is fair. They are quick with services and communicate effectively with any updates.

I called in & spoke to Doug, he arranged my Uber ride back home…read more Shawn Dunn is the service writer that oversaw my overall needs. They repaired my engine rear main seal leak, replaced left & right engine mounts, valve cover gasket replaced, power steering flush & repair, flywheel, clutch & Pressure plate replaced, replaced trans fluid & rear differential fluid, topped off all fluids & test drove the car. The extended warranty insurance barely covered a fraction of the cost, the labor rate is great, I paid for price difference of OEM parts from what the insurance covered for after market parts. All in all my this place parked my car inside & never let up on their follow thru with ins. company. Shawn took pics after all the repair was completed. Car drives wonderful & very "tight" (in a good way). Overall, price point is relatively cheaper than BMW Dealership. Quality & customer service is tops here & I'm going to bring it back for oil changes & whatever comes up. Doug set up an Uber for me & all the staff are very friendly & take time to explain & answer all my questions. Yay! Got a great place to take my 2007 Z4M Convertible (E85 M). Thank you Shawn, Doug, Rebecca & the rest of staff!

I initially went to German Auto Repair in Grapevine after receiving a quote of over $10,000 from…read moreAvondale MB. German Auto Repair provided an estimate that was about a quarter of the price, explaining clearly that some of the recommended repairs weren't immediately necessary. After completing the initial work, I had to return because the previously deferred work did, in fact, need to be completed, resulting in an additional cost of around $2,500. Honestly, I didn't mind the follow-up. The entire experience showed me that German Auto Repair genuinely prioritizes customer interests. Not only did they save me more than $5,000 compared to the dealership's quote, but they also went above and beyond by detailing my car when I brought it back. German Auto Repair has earned my trust and my family's loyalty for all future non-warranty Mercedes-Benz service needs. Highly recommended!

Honestly couldn't have asked for a better experience. Rob went above and beyond for my truck and I…read moregreatly appreciate his help. I will most definitely be back without a doubt.

A check engine light on my 2017 Silverado High Country sent me looking for someone that could take…read morea look at my truck. I first called Classic Chevrolet in Grapevine, but they said my first opportunity to have them look at it would be six weeks from now. I called and spoke to Rob at Grapevine Automatic and he said he'd be able to look at it within a day or two. I dropped off the truck and it was in the shop within a couple hours. He called me back early afternoon and said all was well and I could come pick up my truck. How responsive is that! Grapevine Automatic has earned my business from now on.

I bought a 2008 Acura MDX in January for cash. I knew it had some issues, so I took it to Simon for…read morea mechanical diagnostic. I ended up needing a full brake job and major oil leak repair. He explained the details as I knew it would be labor intensive. After completing these recommendations and spending $3k, the vehicle is performing exceptionally well. I appreciate these guys for keeping my vehicle safe and reliable. Money well spent!

Requested a quote for brake pad inspection/change off YELP,…read moregot a quick answer. Looked at the reviews and decided to take my truck here because it was the closest and had a high star rating. It's a family owned business and the owner and his sons are very nice and very transparent about what's going on with your vehicle maintenance and the cost. was going to take an Uber home, but the owner asked how far away I lived and since I was pretty close, his son gave me a ride home. Got my truck back a few hours later and very pleased overall. Going to use this company as my mechanic going forward on my truck and my wife's SUV.

I'm always exceptionally pleased when I leave Blagg tire and auto. They are very kind and…read moreprofessional with a reasonable prices providing me the service that I have requested without over selling me as a woman. This is very important. Thank you Blagg tire and auto service.

This is a very reliable automotive tire and service business that I highly recommend,…read more Their personnel and management are friendly and knowledgeable and always guarantee their work.

took our Dodge Ram in for an oil change they put the wrong filter in, took it to the dealership for…read morean oil change and was notified that they put the wrong filter in and now there is metal shavings in the filter and the engine needs to be replaced contacted kiwk kar grapevine manager he showed up at the dealership they gave him the estimate and pic of proof, and now we are being ignored when we call, we are contacting a lawyer tomorrow

Great group of guys! Been going for ever and plan to continue! They are fast, through and…read moreprofessional.

Excellent, kind, and honest service! They go above and beyond to ensure you're taken care of. My…read morehusband and I have been going here for 2+ years!

I brought my car in to get the AC fixed -- they charged me for an evaluation, which is supposed to…read moremean they figure out what's wrong. After that, they told me it would cost $2,500 to fix the issue. I trusted them, paid it, and got my car back. ONE WEEK later, my AC is blowing hot air again. I bring it back, explain that I have a 2-year-old and need working AC in the middle of TEXAS SUMMER. You'd think they'd care -- instead, they call me back and say it'll be ANOTHER $700 for a compressor and they won't cover a single dollar of it. WHAT DID I EVEN PAY $2,500 FOR?! What was the point of an "evaluation" if they completely missed the problem? This is robbery, plain and simple. Either these techs have no clue what they're doing, or they're flat-out taking advantage of people. They had the chance to make it right and chose not to. That tells me everything I need to know. Avoid this place like the plague. They're incompetent, dishonest, and completely unaccountable. Don't let them screw you over like they did me.

Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

My alternator quit and they answered the phone at 7:30 am, got and installed the part the same day…read more(other places I called had a two day lead time) and got my truck on the road by 2 pm. Amazing.

They repaired an air conditioning problem with my Jeep. Communication was top notch and vehicle was…read morerepaired quickly