Customer service is awful now. I use to be a loyal customer when I lived in the area. The employee…read morethat changed my oil was so rude and talk down to me. I just asked a simple question. His name tag said Marcel. This guy is awful and I won't be returning to this location. Try being friendly to your customers.

took our Dodge Ram in for an oil change they put the wrong filter in, took it to the dealership for…read morean oil change and was notified that they put the wrong filter in and now there is metal shavings in the filter and the engine needs to be replaced contacted kiwk kar grapevine manager he showed up at the dealership they gave him the estimate and pic of proof, and now we are being ignored when we call, we are contacting a lawyer tomorrow

I was trying to find an oil change place in a hurry. It said they closed at seven. I got there at…read more6:52 and they told me they couldn't change the oil because it was too close to closing time.

Lazy, rude arrogant employees you're not saving any money by any of the Coupons they post this…read moreplace is a joke. Absolutely don't even waste your time. They're 50% off is still higher than every other good place around.

Stopped in for a car wash and vacuum. It's a bit pricey for what you're getting. It was $29.95 for…read morethe full wash, plus a tip. They vacuumed inside but dis not wipe down floor mats. They wiped down outside, plus wheels, and windows. They wiped windows inside. The windows inside were cleaned halfway down and the wheels were half clean. The tires are approximately 75% armor-all'd. I tried to ask different employees about the vacuuming and cleaning but was told they didnt speak english. To top it off, the location is not convenient to access as it is on one side of the highway entrance just before Ernie Dean road. Not sure if I will try it on a different day. It's a bit pricey for what you get and the juice isn't quite worth the squeeze.

If you're looking for a super quick, half ass car wash, this is the place for you! Spent $30 on a…read morecar wash, got in my car and they didn't even wipe my kids dusty shoe prints off the seats! I was in and out in five minutes... Which is nice if you're in a hurry, but not so nice if you're actually wanting a clean car at the end of it.

I'm always exceptionally pleased when I leave Blagg tire and auto. They are very kind and…read moreprofessional with a reasonable prices providing me the service that I have requested without over selling me as a woman. This is very important. Thank you Blagg tire and auto service.

This is a very reliable automotive tire and service business that I highly recommend,…read more Their personnel and management are friendly and knowledgeable and always guarantee their work.

It's an oil change in repair place that has a car wash. Nothing very specific. It's an automated…read morecar wash. Doesn't do a great job but for 20 bucks how could you go wrong?

These guys are scammers! Stay far away from this shop. I…read morereceived a quote from them via text and came in expecting to pay the amount they quoted. The first red flag was that they refused to provide any information about the brake pads and rotors they were supposedly installing. They couldn't tell me the brand, the quality, or any details about the parts being used. Then, only 30 minutes later, I received a text saying the original quote was "incorrect." When I asked them to show me where the mistake was, they couldn't provide any proof because there wasn't one. Instead, they simply changed the quote in their system and added an extra $100 charge. This feels like a classic bait-and-switch tactic: get customers in the door with one price, then suddenly increase the cost once they have your vehicle and your time invested. The lack of transparency, refusal to provide information about the parts, and unexplained price increase completely destroyed any trust I had. If you value honesty, transparency, and fair pricing, I would strongly recommend taking your business elsewhere. Based on my experience, I would not trust this shop with my vehicle and I would never return.

There were several moving parts to my auto service. The shop handled every detail for me to cut…read moredown on my stress... so appreciated the staff

Excellent, kind, and honest service! They go above and beyond to ensure you're taken care of. My…read morehusband and I have been going here for 2+ years!

This was my first experience with Concourse Auto Service. 5 stars all the way!…read more This was my first experience with needing a front end alignment and was driving down 26 and saw the exterior signing that they do alignments. So I went online and made an appointment and soon received confirmation of my appointment. Walking in for my appointment you are greeted in what I would call concierge type of engagement from the greeting, and engagement on my service. I sat in a nice waiting room and my service was completed within 30 minutes. They offer coffee, water comfortable furniture and TV of course. All the way around nice touch and super nice experience while getting the alignment that was greatly needed. Great value and great service, here.

Friendly but charged me $500 for a Muffler. Beware of high inflated charges. The receipt stated…read morereplaced Nuffler assembly. But usually that would mean you got a leading pipe and tail pipe. I looked under my Jeep. Only new part was a Muffler. They might have used a hanger ( that would be part of the muffler assembly) Just watch the charges.

Came here for a wheel alignment. I tried to book last minute online for next day service, but never…read morereceived a confirmation. Called this morning to see if they could take me and they said come on in. Great! I was nervous that they wouldn't be able to find proof of purchase of the lifetime alignment in the system because in the past at various Firestones they've had trouble. But nope...they found it right away! Alonzo was SO helpful!!!! It got busy there for a minute, meaning few hours and he had top notch customer service. Turned out I needed a little more than I came in for but, the recommendations were legit if you know what I mean, and I was grateful to get it done and checked off. There's a lot of shops across the street if you want to drop off and go shop or browse. It helps that they're right next to Andy's Frozen Custard too. Drop off and swing by to get a treat! As long as this Firestone stays in business, I'm sure they will too lol. I'll definitely be back for any future maintenance. They took great care of me!

Daughter brought car in to get lifetime alignment done. They released car to her after the "work"…read morewas done. I called to ask questions about alignment as the tire had excessive wear. The guy on phone said to call back tomorrow when tech is back. Called back next day said tech was not in the said he was working on another car then said my daughter car was way off alignment and to bring it back in. I don't think they actually do the work they claim to and just say whatever and waste time. Going to another location. This place is something else. Don't talk to guy Memo- waste of time.