Rob was awesome!!! He tried and his tail off for me and went the extra milento get me what I needed. He followed up multiple times with me and was very professional. I would urge anyone to go to see Rob at Midas, he will get you taken care of. It is rare to work with someone today that gives that level of care and concern. 5 stars!! read more

Everyone is always nice and friendly when I come in. Jonas does a great job anytime my car needs work. Highly recommend!

Came in for an oil change.. Something I usually handle myself, but it was way too hot to deal with that. The staff was friendly, knowledgeable, and got my car in and out of the bay super quickly. Big shoutout to Jonas for working in those temps and taking the time to check a few other things on my car before my road trip. Really appreciate the service--would definitely come back! read more

I had my tail pipe fall off my truck... Rob was able to get it in and repaired within an hour, saving our weekend camping trip. This Midas location services all the cars in our family-3 generations. Always fair, transparent & honest. Highly recommend! read more

The team was friendly and knowledgeable and the store owner Nick was attentive in helping me resolve a past issue. Great customer service!

The guys here always take care of my vehicles and do a great job and help you save money anyway you can. I've been coming here for years. great friendly service read more

The front desk lady was very professional and helpful, and the oil change service was very quick, under an hour (with appointment)! Overall was very pleased with my visit! Thank you team read more

WARNING regarding MIDAS on 60th Avenue and Bell Road. 7/24/24 UPDATE: We have spoken again with Mike Des Marais (Regional Manager) at Midas regarding the damage that was done to our 2019 Toyota Tacoma at the Midas located at 6021 W Bell Rd in Glendale, AZ. Unfortunately neither that location, nor Midas in general, is willing to fully compensate us for what it took to restore the exhaust system due to the damages incurred at this location. NOT ONE PERSON from the leadership of the Midas location that this happened at has EVER reached out to us. In summary, OUR ENTIRE EXHAUST SYSTEM NEEDED REPLACING DUE TO MIDAS WELDING A NON-COMPATIBLE METAL REBAR TO OUR SYSTEM, EVEN TO THE CATALYTIC CONVERTERS! This was supposedly to provide theft protection. The cost to repair was just over $3,500. Three other mechanic shops validated that it was Midas that did the damage, and all quoted within $150 for the repair cost. We truly can not understand the lack of concern for righting the wrong that has been done to us. Also, don't be fooled if you see that Midas "reached out to us" in any comments on Google Review or other sites. They only reached out to say that they are NOT going to pay for the cost it took to make the exhaust system whole again. This was the Regional Manager (Mike) that denied any just compensation, so don't think that it is only the 60th Avenue & Bell location that doesn't care about treating their customers fairly. I can see after every complaint that this is Midas' way of causing others to think that they are resolving issues. Don't be fooled! Here is what I sent to the BBB. The BBB have responded and said that they have sent my allegations to the shop and are hoping that they will respond. Here's the BBB complaint: I am reaching out regarding damage done to my 2019 Toyota Tacoma catalytic converters and exhaust system on 7/11/23. This damage was incurred through the negligent installation of a supposed security measure for preventing the theft of my catalytic converters by Midas Muffler, located at 6021 West Bell Road, Glendale, AZ 85308. Not only has the methodology that Midas used been determined to be useless in aiding my attempts to protect my vehicle, Midas did irreparable damage to my exhaust system by burning holes in multiple places in their attempt to weld a piece of rebar to my system. I have three other mechanic shops who have verified this in writing for me. The actual shop refused to have a representative come to my mechanic's shop (which is only five minutes from their location) so that my mechanic could point out what they were seeing and why they believed it was Midas' work that caused the damage. In summary, I paid Midas $100.00 to protect my exhaust system and instead had my exhaust system irreparably damaged. Making my truck's exhaust system whole again cost $3,540.91. (End of BBB complaint.) I have downloaded two pictures. I have several more pictures but these two give you the idea of how they just took a piece of rebar and attempted to weld it to my entire exhaust system. I was informed that not only is this methodology worthless in stopping a thief, the metal that this rebar is made of was not compatible for welding to the type of metal the exhaust system is made of. This is probably what caused the mechanic to continue with too much heat, which caused the holes, as they attempted to make an incompatible weld. I have never posted anything like this before but the absolute disregard and rudeness received in trying to get this resolved demands others to be warned. read more

Midas - Auto Repair Near Me - Glendale, Arizona

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I had my oil changed here and the customer service was amazing!! The pricing was great the service was quick! Definitely coming back!

Service here was unbelievable and not in a good way. Rob doesn't know how to treat people with respect and doesn't know how to take accountability for his actions either. We were left carless all because they decided to close their shop early, only texting one time not clarifying at all that they were closing prior to their said business hours, after claiming to have "called and texted repeatedly." When we asked for corporates number and for camera footage time stamps, if available, Rob disregarded the questions. He then proceeded to say he put in his files to reject us if we come to his location in the future. When I replied back saying we didn't plan on it, he then replied back with: "Does it look like anyone's talking to you?" Which was very disrespectful. I suggest take your money and go to another location who cares about their customers enough to communicate better with them! read more

I wouldn't recommend going to this location--Carls Car Care is in the same lot and seems to be a much better choice. We tried Midas for some repairs on our car and ended up being blamed for their mistake. It cost us hours of our time and much stress to sort the matter out. Here's our experience: We had recently purchased a new car battery, but when the battery indicator light came on within a week of replacement, we knew our alternator was failing. Midas replaced the alternator, but there were still a few indicator lights activated on the dash after they were done. We told them these weren't on before that morning and said it must be something that happened during installation, but they didn't want to consider this and decided to only check the battery instead. They diagnosed that we had fried our sensors by jumping our car incorrectly (which simply wasn't the case since we hadn't jumped our car with the new battery and, again, the lights had only turned on that morning- and we told them that). They would not listen to us and insisted they had done everything right and told us to take our car to the dealership to repair the computer board on our own dime and time. We went to the dealership, and within minutes they found the new alternator had been incorrectly installed by Midas (it had been forcefully plugged in and the prong for the sensor had bent flat--see picture in review, thank you Honda for providing it!). The result: our car couldn't detect the alternator, hence the lights being lit on the dashboard. Honda couldn't fix the part without voiding the warranty, so they recommend we return to Midas once more for an obvious and simple fix. We returned to Midas, they bent the wire back in place, and we were sent on our way. No apology or anything. Midas had been careless, untrusting, and unwilling to doublecheck their OWN work. This cost us hours of our time and undue stress, especially since we were blamed for their mistake. The staff and management here are not the kind of people you want to deal with. You will be wrong. read more

Midas - Alternator with bent pin - Auto Repair Near Me - Glendale, Arizona

I went to get an oil change today & let me just say that the team there went above & beyond to exceed my expectations. Rob & Nathan + other crew members were very informative & cared about not only the services i needed but my safety as well! Thank you read more

i've been coming here for 11 years since i was 16. as a young female it was hard to find a place that was respectful and treated me fairly. rob has always made sure that i got the best treatment ever and i was even lucky enough to connect with his daughter while she worked there. i will never go anywhere else read more

This is the second time coming to this location I couldn't be more happy with the customer service and service provided at this location. It's extremely hard to find honest and reliable car care. Rob is professional and extremely helpful. I will be back! read more

Quick service and very trustworthy staff , Jonas always goes above and beyond. I will be trusting all maintenance work with them.

My cars coolant warning light came on and I called Midas to make an appointment. They were able to get me in the very next day at a time that was perfect for me. I was expecting to drop off my car and have to kill some time at a coffee shop next door. Rob actually took the time to look at my car with me and told me that he could just top off my levels and I'd be good to go. Less than 5 minutes later I was on my way home. Any other shop could have easily taken advantage of me and charged me for a service I didn't even need. I appreciate it Rob. We will be back for my oil change. read more

Manager Rob and his crew are all very friendly and attentive. They keep you up to date on what's going on with your car. I appreciated that he took me out to look under my vehicle and explain what's going on. They also take pictures and send them to your phone for future reference. I got my oil changed and fluids replaced for a low cost. Pre-buying a car? They will check it out for you before you plunk down your hard earned money. Conveniently located at 56th Ave and Bell rd read more

As a young female it's incredibly difficult to find a team of both TRUSTWORTHY & EXPERIENCED mechanics this place is hands down the best shop I've been to. I've come in twice, helped both times by Rob who is so kind and informative in a way that doesn't make you feel stupid for being uneducated you feel like it's an opportunity to learn. The entire staff is so patient & provides such a welcoming experience I will be a life long customer truly!! read more

The catalytic converter in my truck was nearly cut out in the parking lot of the hotel we were staying at. Still had a long drive ahead of us and on the clock. Called Midas and they fit us in immediately. Fixed me right up and the price was a bargain. Great staff. So friendly and knowledgeable. Thanks Midas! read more

Midas - Auto Repair Near Me - Glendale, Arizona

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We have been returning to Midas on 61st Ave and Bell for several years. Rob and his team have always gone above and beyond with car care and customer service. We recently had an issue that we decided to call and see if they could help with and they were extremely helpful and again we left satisfied and with no issues. read more

Went in for an oil change and Haley was super nice and helpful. The service was fast and they had a waiting area that was stocked with magazines and coffee. I would definitely go there again. read more

Can't thank the manager, Rob S., enough for getting my car back to me so quickly. Honest, reliable and dependable is what matters to me with service repairs. Already posted his business card and recommendation on FaceBook for all my friends looking for a quality mechanic! Thanks Rob! read more

Brought my car in for a simple fix, I already knew what was wrong with it before they started the job. After being charged almost $3000 for the job, my car is in worse shape. It's making a new noise that I never heard before and everyone in the shop was lying to me saying they don't hear anything I took the master tech with me on a drive and he heard it instantly! Not to be trusted with your car. Another technician was lying to me saying it was part of the exhaust (which the master tech denied upon hearing the noise himself), tries to show me a video from his phone and accidentally showed me his marijuana plant instead. These technicians are all too stoned to tell apart a catalytic converter from an oil change. My oil is not due for a change for another thousand miles and they were trying to say that's the reason for the noise I'm experiencing. What an absolute nightmare. read more

Rob is amazing... I've had to have so much work done on my car in the past few weeks and this place was my savior! Great prices... Work done in a timely manner... And mechanics that know their stuff! Thank you thank you thank you! read more

My boyfriend and myself are currently on a tight budget, so when I researched the area and pricing this Midas was the only location that didn't charge me an arm and a leg for a diagnostics test. Tony the owner was SO nice, he helped me stay within my budget and was very courteous on the phone and in person. The mechanics there worked efficiently and quickly. Resulting in letting me have time to finish other errands I had for my day. I would like to take a moment to compliment the Manager Mat! He was so nice, and took time to allow me to feel more comfortable ad explained clearly so I understood what exactly the process was going to be and made it as painless as possible! For a girl who doesn't know much about the auto-world I can tell you I would HIGHLY recommend coming to Midas. THANK YOU for helping me stay within my budget and for providing GOLDEN customer service. I appreciate it, and I'll be back. PS. It's vey clean inside the lobby and it smells great! read more

Had them look at my exhaust several times before taking it to them as it was custom work. They stated they could do the it so I made the trip down to leave them the parts. Got a call the next day stating they couldn't do it as their welder was uncomfortable making a 90 degree bend where instructed. Epic waste of my time and any good welder would have knocked out out of the park. Poor service for a customer that has always take his cars to them - very disappointing. Lost a long time customer - but they didn't care. Don't waste your time. read more

I have been coming here with my car for awhile now and now I make my husband bring his truck. (So worth the 30 minute drive) Always A+++ service. I can always drop my car off first thing in the morning and they have me coming back to pick up my car within an hour and I trust that I am in good hands with Rob and his guys. I HIGHLY RECOMMEND This Midas!! read more

Got my fleet vehicle in quickly for all the required items- the staff was nice and gave me a realistic estimate on how long it would take, which they managed to stick to. I was a walk in and they accommodated me which isn't always possible. Thank you! read more

07/11/17 - I wish I could give negative stars. It happened again. After having to contact the fire department and having my car towed to this location I was reassured that they had my leak fixed. Well, it wasn't. I went to fill my gas tank on 07/11/17, after their repair, and once again I was greeted by the sight of fuel leaking from my car. I opted against the rigmarole of having to call the fire department AGAIN and just drove the car there myself. I was asked to speak to the manager in the service bay, presumably so the other customers in the lobby wouldn't hear about how badly they screwed up, and was apologized to and assured they'd fix it this time. I got my car back the next day and topped it off. No leak. So far it seems like they've finally got it right. Only took four tries. I've transported not only myself, but my young son and siblings not knowing that Midas' shoddy work was putting our lives at risk. And now I'm wondering about something else. This whole thing started because I could smell fuel, obviously a leak. Their initial fix of replacing the pump didn't fix the issue. Was that even a necessary repair? Did Midas rip me off in addition to performing subpar work? I'm definitely escalating this. I'm not going away until someone answers for this. read more

Today out of the blue my car decided to show me the check engine light and was running really rough. Immediately drove to Midas. As I waited for my Uber, Manager Rob looked at my car and said he thinks he knows the issue. He confirmed his suspicions, ordered the parts had it fixed. All of this in 2 hours. I had a bad experience with Kerry's Car Care 2yrs ago(different car) out $1500 and the problem never resolved. I cannot express my gratitude for the Exceptional Service and honesty I received. It's a good feeling to know there are still trustworthy people in the world. Rob and his staff are amazing! I will be coming to Midas for any future needs. read more

This is the second time im just not impressed with this location. Last time we had a random tool to change the oil left in our vehicle. This time they seemed to rush threw looking over our vehicle and a random part of our engine was mysteriously broken, which We found when we brought our car home. We brought it to their attention and "they don't know that would of happened". I feel the workers are over worked and rushing threw jobs or maybe purposely breaking stuff to get more business I don't know I just don't feel like I can bring my vehicle here anymore. Also they didn't top off major fluids for a $72 oil change that ridiculous. read more

Had two water pumps and a radiator fail within two years of installation at this Midas. One I would say it is a coincidence, but two water pumps, one a year and a month after installation and the other two years offer, this is not a coincidence. Radiators and water pumps will wear, but should last at least five years, if not much longer. I used to trust this Midas, but do not make the same mistake I did. read more

Buyer beware going to this Midas. Service today was terrible! I quoted a price for repair. After the vehicle was finished. The price was nothing near what they quoted. I hate being ripped off and lie to. Then when I ask for corporate number to complain Rob would not give it to me. He told me yo go get the number myself. That's not a good way to treat customers! You lost my business and my friends business for life. Terrible Service at Midas on Bell 6021 w Bell! No stars! read more

Went to this location Saturday to get an oil change and the first thing they said was I needed to change the cabin filter even though I just changed it a couple months ago (recommended once a year) but the guy still tried selling me this as if I was stupid enough to do it, second they forgot to reset the oil life to 100%, third I looked under the hood and saw that they put windex rather than windshield wiper fluid, lastly as soon as I turned on my car to leave the tire pressure gauge came on and my partner checked it when I got home and said all four tires were low and he had to go fill up the air to all four tires. I had no issues with them before, then as soon as I turn on my car in their lot it comes on. Horrible service! Never coming here again! UPDATE: Was also told by the front desk clerk that if I chose the synthetic rather than conventional it would be 5-7k whereas if I chose conventional it would only be 3k. Found out that was a lie. What a horrible way to sell your products and make more money. Been also waiting for a response from Midas after they tried reaching out to me through this review and have heard nothing! read more

I don't trust these guys at all. I took my truck in just for an oil change. I provided them my own preffered oil and OEM filter. After I got my truck back, I took a look for myself and noticed that they did NOT use the filter I provided. Instead, they used some other product which clearly is not what I had given them. However, this was never brought to my attention and my OEM filter was never returned. Coincidentally, my aftermarket tailgate lock magically disappeared, too. I am not saying that this business stole my tailgate lock but this is very suspect. Proceed with caution. read more

Well it is a Midas. Both myself and girlfriend have had work done on our cars here. They are pretty honest and fair about prices and trying to help you out when it will be a large job. They actually show you the parts and why it is bad. Paul the manager works almost all the time, and you can tell he cares about the location. Small cons are the oil changes seem to be routine given the price and what is listed as the "checks". Also our car was taken in with a check engine light and a specific part that would have cost $400 to fix at Midas. After looking on Autozone.com the part was found for $70 and installed with one screw. They had it listed as an hour part. I was not happy to find this out. Overall though one of the more honest repair shops. read more

Matt was a pleasure to work with for a muffler repair on a work van. Got me in quick. Price was outstanding. I will take all muffler repairs for my fleet to this location. Thank you for the outstanding service. read more

Don't come to this location! They took my car in like two hours ago to change just the rear break pads. After I asked he guy at front desk he told me they were waiting on parts but never cleared that before. They tried to have me change my rotors when they are in very good condition just to make money. I honestly feel bad for all future customers read more

I love this place! Such good people. The manager Mat was so accommodating and kind. I was a walk in and they were busy..not only was I in n out in 30 minutes, he gave me a great deal and I am telling everyone I know to go there. Just one example of the benefit between good customer service and bad. I encourage all to give them a try!! Shiloh read more

Never ever go to this particular location. The lady manager has no social skills whatsoever and has no empathy for a customer. This location does not give justice to the reputation of Midas as a whole. read more