1. Mid-Valley Auto Glass

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Albany, OR

Mid-Valley Auto Glass

5.0 (13 reviews)
Open • 8:00 am - 5:00 pm
Updated over 3 months ago

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Response quality

Excellent

Services - Mid-Valley Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

Mid-Valley Auto Glass Photos

Recommended Reviews - Mid-Valley Auto Glass

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1 year ago

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1 year ago

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3 years ago

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2 years ago

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3 years ago

Excellent service! Fast, friendly, professional and accommodating. I would definitely recommend this business for your auto glass needs.

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8 years ago

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4 years ago

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6 years ago

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7 years ago

Great service! Denny is a nice, trustworthy guy! He showed up early, installed on site, and left the work place clean!! Highly recommended

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7 years ago

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6 years ago

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7 years ago

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8 years ago

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Review Highlights - Mid-Valley Auto Glass

“Out of pocket bills are never fun after an accident, but Denny made it easy and affordable with next day service.”

Mentioned in 3 reviews

Read more highlights

Safelite AutoGlass

Safelite AutoGlass

(60 reviews)

My tech Shawn turned up a couple of hours into a rather wide window of 8am to 5pm. I'll get to the…read moreissues next, but I'll compliment him on what appears to have been a good instal -- as far as I can tell, on the day after. Time will tell if the seal holds, but I have no reason to believe it won't. He was efficient, tidy, and cleaned up after himself properly. All good, just indifferent to what follows ... My issue was that their website quoted me a lower price in email than they wanted to charge me on the day. I emailed corporate to clear things up before the day of installation. No reply. Then I engaged their website's Customer Service via chat, for forty-two minutes, to no avail -- they said I needed to take it up with the location scheduled to install my windshield, i.e. 422 River Road N, Keizer, not Corporate who run the website which quoted me. I correctly assumed that wasn't going to be a good idea and insisted they escalate to a supervisor, which they finally agreed to. Nothing came of it. So my last recourse was to take it up with tech Shawn on arrival before he started working on my instal. Naturally enough it wasn't his problem, so he called his office. His office claimed I had misunderstood the quote, that labour had to be added -- even though my quote came with "professional installation" included. On threat of an honestly bad review if they didn't honor the quote, they backed off and adjusted the price to match my quote, a $50 difference. Not a single person from top to bottom of this organization took responsibility for resolving the difference in what I was quoted to what they intended to charge me. I'm still giving this branch four stars because it wasn't really their problem to resolve, but I'm holding back one star because they too didn't step up to take ownership of Safelite's mistake, when nobody further up the line would -- instead fobbing me off with a BS hidden labour charge. It took the threat of an honest, poor review to get an adjustment made.

Worst customer service period! Had to drop of vehicle first thing in the morning and they waited…read moreuntil the very end of the day do work on it after hours. I asked why I had to drop it off if they knew it would be until the end of the day, she just said over and over "All day appointment". She couldn't care less. I will never go there again!

Mid-Valley Auto Glass - autoglass - Updated October 2026

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