As I was driving down I-5 and approaching a semi-truck, a rock came hurtling towards my windshield…read moreand made a big chip right on the driver's side, below the line of sight. Since the weather was cooling, I knew I needed to get it repaired so the crack wouldn't expand further. I turned to trusty Yelp to find somewhere to go and came across this gem. Eugene Windshield Repair was able to get me in the next day, and the repair itself only took about 25 minutes. All the employees I interacted with were very kind and professional. They explained that they could go through my insurance if I wanted (since it was just a chip, I opted to pay out of pocket, a very reasonable $75), and all about the lifetime warranty. They also sent me out the door with a care package that included some clear stickers in case I ever get another chip so I can keep the dirt out, plus a coupon for a free coffee at The Human Bean! A great local business that I would return to if I ever get another chip.

Excellent and honest service. Friendly and professional customer service. Highly recommend, go in…read morefor an estimate and feel reassured because they will fix your windshield.

Our headlight lenses look brand new! The clarity is amazing. Jon did a phenomenal job. He came…read moreto our home, was on time, and professional. Very inexpensive for what he does. I wish I would have known about him years ago. Thank you! The posted pictures do not do his work justice.

Jon came out to fix our foggy headlights. He worked around…read moreour schedule and came out on a Saturday. The finished product looked brand new. He was very knowledgeable, friendly, and reasonably priced. Thank you Jon!

This place is no longer in business but they continue to make on line appointments and even quote…read morerates so don't get fooled. Didn't find out they closed the business till I drove up to the building that morning. Now I have spent the morning trying to find another shop but of course no one has time for a TODAY appointment. I also have to pay much much more now that it is a rush! They have another location in Portland so please be careful doing business with them.

These guys did a first rate job and had the best prices. They were on time, polite and efficient…read more Highly recommend.

We were so impressed with this company! He told us if we have any issues with the window he will be…read moreright out to handle it. I called a major window repair company and it was twice as much. Guaranteed we will use and reccomend him in the future!

I'll admit it. When I chose Caliber Collision as my choice for an insurance claim, I used them…read morebecause of their high Yelp rating, and it was a local business that I have driven by for years. My car had sustained damage to the front bumper and grill from an airport parking lot (I didn't witness it). I rolled my dice and took a chance with Caliber. I wasn't disappointed. My initial contact with them was by internet on a Thursday, and they contacted me in short order by phone. Their voice was friendly, and we took care of scheduling an appraisal immediately. We set an appointment for the next Monday and was surprised that after inspection they were going to take my car and work on it immediately. I was both shocked and pleased as punch and was willing to walk home (a short distance away). but they happily found someone to take me there. They used MSM to keep me apprised of their work's progress throughout the week, at least once daily, with included contact information if I had any further questions. I was initially given a completion date of Friday. On Thursday I was given the surprise call of job completion, they were a day early and their charges looked quite reasonable. The agent said to come on down and pick it up. He had it parked out front and once I got there, I could not believe how flawless and rejuvenating the repair looked, a 2014 Toyota Corolla. I didn't know what to say. The thing looked brand-spanking new again. The agent beamed with pride about the work performed (I like that from technicians) and I almost felt like I couldn't express enough gratitude for him to see. But the extra special part came later after I got the car home and gave it more refined look over. This part may be due in part because of my insurance coverage, but once inside the vehicle you could tell that they totally detailed the interior including the dash, glass and carpets. It smelled clean. A close look at the front end where the initial damage occurred appeared as if nothing had happened, and the paint's color match to the original was flawless. In fact, the whole exterior of the car looked buffed and polished, so much so I could see myself in it wherever I looked. Fortunately, I was able to put it back in the garage just before rainfall. The agent did explain earlier however that the paint was fully cured and ready for the great outdoors again. I couldn't have asked for a nicer job. Well done.

Bad service, communication, and the manager did not care and laughed at what happened, as well as…read morethe car advisor is constantly yelling on the phone, and they took way longer than expected and ended up totaling my car.

We needed a windshield replacement. I contacted MK Auto Glass and several others through Yelp's…read more'Project' tab. MK responded with a price point that was agreeable and we set a time and day for them to come over. This was a new experience for me because I'm used to pulling into a brick and mortar building for automotive issues. Well, MK Auto Glass is more of a portable service which probably helps keep costs down. They came to my home with everything they needed in a company van. The service tech obviously knew what he was doing. He went about his business very professionally in removing various components to access the glass, specialized tools for removing and cleaning off old sealants and debris, cleaning off the framework, wiping and applying new sealants.... This was one of those situations where they are displaying total competence and quality workmanship. The job is done and all is perfect with the new glass, including realigning the rear view mirror. They did an excellent job, no issues here! Thanks MK!

Kam was awesome to work with. He was knowledgeable and professional. He clearly knows his craft…read more I highly recommend him.

This is re: Lebanon location Parking and ease of finding…read morethis place was perfect. They responded fast and had already discussed my coming in with my insurance. The estimate was very fast and the staff kind and explained all of the needs the car would have following the crash. They kept me up to date every other day letting me know what was happening with the care and fully explaining any delay. I felt comfortable and welcomed as a customer and the were out to make the repair and time without me car best they were able. The were seamless with my insurance and rental care agency. There is no doubt I will return. BTW...front of car looks good as new.

My car was handled my main very well. Excellent service and I couldn't be more happy with the…read moreresults. Would recommend this shop to anyone in need to a car repair. 10/10 I will definitely come back to Main if need be in the future!

Doug was amazing, I spoke with him when I called to get my Jetta's windshield replaced and was…read morepreviously trying to go through my insurance with safelite but wasn't getting any luck, Doug explained how much cheaper it'd be with Novus and because my insurance didn't end up coveingr it, the price was not bad at all. Their tech Zach came out & did the job and literally did so amazing. Thank you guys so much! I highly recommend.

This follows having 3 different vehicles worked on with Novus over the last 6 mos! From a broken…read morerear window in my old Ford Ranger to front window replacements on a BMW and Mini. They were friendly, fast and thorough to the point of bringing me process photos of the removal of my windshield, the shoddy work done by a previous installer and the steps taken to improve the condition of the vehicle to ensure a secure and dry fit of the replacement window. Because of the personable way they worked with me, I didn't hesitate having my wife go to their shop and have the window in her car replaced when it developed a leak. Pricing was also VERY competitive with other shops in the area. The glass always looks good, seal is solid and a great value and experience all around. I highly recommend Novus Glass to anyone needing window work done.

He came out to do a fill on a small windshield rock chip. In the process he broke the windshield…read more When asked about working with us on a replacement, he told us to use our insurance and take the hit on a comprehensive claim. Then wanted to charge us $400 more than another company. He was quite rude and dismissive about the entire ordeal. So much for supporting a local business.

I have used one other location in this area and my windshield cracked within a month because of a…read moreminor rock. The people at that location were not friendly and almost seemed like I was a bother. I tried The Glass Man to replace that windshield and this Team was on the ball. They were helpful and friendly. They came to my work and installed the windshield and it held up until a real rock impacted the windshield. I am coming to them again for that windshield and will continue to in the future!

We stopped in while in Corvallis visiting my Dad after taking a rock yo the windshield of our '25…read moreHonda Ridgeline. Paid $60 for the service, wanting 1, for the spider cracks to not spread and 2, for the spider cracks to not be as visible. Iffy repair, as time will tell on No. 1, and a complete fail on No. 2: the chip and spider cracks are as visible as before I had them "filled". Not all together happy...

Don't do it. Skip A1 and try the next listing. I had a horrible experience. Terrible communication,…read morelike no attempt. I had to call and ask if they were showing up. "On the way", which means you wait another hour and a half. If you like getting jerked around, you're going to love their service.