We needed a windshield replacement. I contacted MK Auto Glass and several others through Yelp's…read more'Project' tab. MK responded with a price point that was agreeable and we set a time and day for them to come over. This was a new experience for me because I'm used to pulling into a brick and mortar building for automotive issues. Well, MK Auto Glass is more of a portable service which probably helps keep costs down. They came to my home with everything they needed in a company van. The service tech obviously knew what he was doing. He went about his business very professionally in removing various components to access the glass, specialized tools for removing and cleaning off old sealants and debris, cleaning off the framework, wiping and applying new sealants.... This was one of those situations where they are displaying total competence and quality workmanship. The job is done and all is perfect with the new glass, including realigning the rear view mirror. They did an excellent job, no issues here! Thanks MK!

My door now is a rattle. My window was broken by thief. I hired MK to come replace the window…read more There were issues getting the right window for my vehicle so we had to reschedule the original appointment. Later noticed a plastic piece of my door missing and whenever the door is closed you can hear all the broken glass inside it rattling around. As I dont have the tools or skills to be able to clean them out myself it just feels like a job not all the way done.

As I was driving down I-5 and approaching a semi-truck, a rock came hurtling towards my windshield…read moreand made a big chip right on the driver's side, below the line of sight. Since the weather was cooling, I knew I needed to get it repaired so the crack wouldn't expand further. I turned to trusty Yelp to find somewhere to go and came across this gem. Eugene Windshield Repair was able to get me in the next day, and the repair itself only took about 25 minutes. All the employees I interacted with were very kind and professional. They explained that they could go through my insurance if I wanted (since it was just a chip, I opted to pay out of pocket, a very reasonable $75), and all about the lifetime warranty. They also sent me out the door with a care package that included some clear stickers in case I ever get another chip so I can keep the dirt out, plus a coupon for a free coffee at The Human Bean! A great local business that I would return to if I ever get another chip.

A few days ago, while driving on the interstate, something hit my windshield and caused a chip. I…read moretook my car to Eugene Windshield and got incredibly pleasant and efficient service. Megan came out to the parking lot and gave me an initial assessment. Brittney, in the office, called my insurance and connected me with the right person to have my bill completely covered. Dewey did the repair and spent time explaining to me what he had done and that there is an unending warranty on the work. I very highly recommend Eugene Windshield Repair.

Went in to get my windshield replaced. Called and scheduled an appointment, I ended up missing it…read moreand they were able to help me reschedule really easily. They were very very kind and I felt safe / supported. Spoke with one of the owners (I think) and had a nice conversation about our holidays this past year (I went in just after thanksgiving). They had a promotion for 1/2 off windshields at the time. They gave me a ride to my house when I dropped off my car, and offered to pick me back up when they finished. Really nice people and an overall pleasant experience

Dan and his crew did a fantastic job replacing a window in my truck. From scheduling and…read morecommunication to the job itself, everything was done very well. Hard to find shops like this! Highly recommend!

Fantastic, customer service!!! I wasn't expecting…read morevandalism & theft, for Christmas! However, I had to deal with it. This company was... Fast, Friendly & Fabulous!!! Hands, down? They left the competition, in the dust! I was EVEN wished, a "Merry Christmas!" It will be...NOW!! Thank you's to every staff member, are in order!!! Paul Edward Park

I was referred to A1 when my daughters car was vandalized in her parking garage at school. I was…read moreobviously trying to get this repair done as quickly as possible so she would not be driving in such a rainy area with no window on the back of her car! Autumn and Devon couldn't have been more understanding or quicker for that matter. Within 1 day she had her new window installed and everyone we dealt with was professional and super helpful. Great team!! Hope i never need them again, but will not hesitate to call A1 if I do!!!!

We had our truck on time for an app. but they never showed. After my husband called, they gave…read moresome excuse then asked if we could be back in the afternoon at a set time. We show up again. They do another no show. I used to own a business in this town, this is no way to treat customers. Needless to say, we will never be back. Nor will you get anything but a negative referral. Thanks for not even calling and saying sorry for not showing up.

They're the local contracted service for my insurance company, so my primary choice when I got a…read morebig crack in my windshield. They ultimately had to do the job twice: the replacement their main supplier gave them, the bracket for the forward camera was misaligned and they couldn't correct it. Drove around with a ton of alarms on the dash until they sourced a different one and installed it. Not really their fault, but I will note that the Lincoln City location (this one) operates out of a storage unit in a complex - not easy to get in and out of.

He came out to do a fill on a small windshield rock chip. In the process he broke the windshield…read more When asked about working with us on a replacement, he told us to use our insurance and take the hit on a comprehensive claim. Then wanted to charge us $400 more than another company. He was quite rude and dismissive about the entire ordeal. So much for supporting a local business.

I have used one other location in this area and my windshield cracked within a month because of a…read moreminor rock. The people at that location were not friendly and almost seemed like I was a bother. I tried The Glass Man to replace that windshield and this Team was on the ball. They were helpful and friendly. They came to my work and installed the windshield and it held up until a real rock impacted the windshield. I am coming to them again for that windshield and will continue to in the future!

This is re: Lebanon location Parking and ease of finding…read morethis place was perfect. They responded fast and had already discussed my coming in with my insurance. The estimate was very fast and the staff kind and explained all of the needs the car would have following the crash. They kept me up to date every other day letting me know what was happening with the care and fully explaining any delay. I felt comfortable and welcomed as a customer and the were out to make the repair and time without me car best they were able. The were seamless with my insurance and rental care agency. There is no doubt I will return. BTW...front of car looks good as new.

My car was handled my main very well. Excellent service and I couldn't be more happy with the…read moreresults. Would recommend this shop to anyone in need to a car repair. 10/10 I will definitely come back to Main if need be in the future!

tony was prompt, friendly and efficient. we highly recommend this business!!…read morewe were traveling and needed a new windshield. He came to our hotel and replaced our windshield. thankyou

The windshield had a small leak while driving in rain on my Sprinter chassis motorhome. In…read moreinquiring about repair , other shops said the windshield would need to be replaced. Al said he could probably seal it . He got me in right away (I left it overnight) . When I picked it up I was surprised when he told me the work was guaranteed for five years . I was expecting maybe a year or two. Al was very friendly and accommodating , reasonably priced too . It appears to be a one man shop . I appreciate that too , as I was also an owner/ operator in my working days.

This place is no longer in business but they continue to make on line appointments and even quote…read morerates so don't get fooled. Didn't find out they closed the business till I drove up to the building that morning. Now I have spent the morning trying to find another shop but of course no one has time for a TODAY appointment. I also have to pay much much more now that it is a rush! They have another location in Portland so please be careful doing business with them.