Went in to get my windshield replaced. Called and scheduled an appointment, I ended up missing it…read moreand they were able to help me reschedule really easily. They were very very kind and I felt safe / supported. Spoke with one of the owners (I think) and had a nice conversation about our holidays this past year (I went in just after thanksgiving). They had a promotion for 1/2 off windshields at the time. They gave me a ride to my house when I dropped off my car, and offered to pick me back up when they finished. Really nice people and an overall pleasant experience

Dan and his crew did a fantastic job replacing a window in my truck. From scheduling and…read morecommunication to the job itself, everything was done very well. Hard to find shops like this! Highly recommend!

As I was driving down I-5 and approaching a semi-truck, a rock came hurtling towards my windshield…read moreand made a big chip right on the driver's side, below the line of sight. Since the weather was cooling, I knew I needed to get it repaired so the crack wouldn't expand further. I turned to trusty Yelp to find somewhere to go and came across this gem. Eugene Windshield Repair was able to get me in the next day, and the repair itself only took about 25 minutes. All the employees I interacted with were very kind and professional. They explained that they could go through my insurance if I wanted (since it was just a chip, I opted to pay out of pocket, a very reasonable $75), and all about the lifetime warranty. They also sent me out the door with a care package that included some clear stickers in case I ever get another chip so I can keep the dirt out, plus a coupon for a free coffee at The Human Bean! A great local business that I would return to if I ever get another chip.

Excellent and honest service. Friendly and professional customer service. Highly recommend, go in…read morefor an estimate and feel reassured because they will fix your windshield.

I have used one other location in this area and my windshield cracked within a month because of a…read moreminor rock. The people at that location were not friendly and almost seemed like I was a bother. I tried The Glass Man to replace that windshield and this Team was on the ball. They were helpful and friendly. They came to my work and installed the windshield and it held up until a real rock impacted the windshield. I am coming to them again for that windshield and will continue to in the future!

He came out to do a fill on a small windshield rock chip. In the process he broke the windshield…read more When asked about working with us on a replacement, he told us to use our insurance and take the hit on a comprehensive claim. Then wanted to charge us $400 more than another company. He was quite rude and dismissive about the entire ordeal. So much for supporting a local business.

I first encountered Gerber and their manager Antonio getting a quote after my car was rammed by a…read morecareless driver. He was super friendly, courteous, and professional. Once the other insurance approved the repairs Gerber ordered the parts and a few days later, I dropped off my care. Within just a few hours all repairs were finished, and they gave me a complimentary car wash as well. I will recommend Gerber to all friends and family and encourage you as well.

This shop is not one I've driven by on my regular commute and it's kind of tucked away, but I am SO…read moreglad I took my car here. From the very first phone call, I felt so much relief. Nobody wants to have to have to undo body damage to their car, but when I called and took it in and handed over my keys I felt less stress immediately. Everyone was kind, and Melissa was absolutely amazing. Her communication throughout it all and her quick assessment of what this process would look like helped ease my mind. It was also done SO quickly, and even over a holiday weekend! I was worried about the paint matching and they nailed it. The affected areas look better than before the accident. I hope to never have to get body work done again, but if I ever do, I'm definitely bringing it here.

This is re: Lebanon location Parking and ease of finding…read morethis place was perfect. They responded fast and had already discussed my coming in with my insurance. The estimate was very fast and the staff kind and explained all of the needs the car would have following the crash. They kept me up to date every other day letting me know what was happening with the care and fully explaining any delay. I felt comfortable and welcomed as a customer and the were out to make the repair and time without me car best they were able. The were seamless with my insurance and rental care agency. There is no doubt I will return. BTW...front of car looks good as new.

My car was handled my main very well. Excellent service and I couldn't be more happy with the…read moreresults. Would recommend this shop to anyone in need to a car repair. 10/10 I will definitely come back to Main if need be in the future!

Peter and McKenna were great. They were very patient explaining every detail about how the process…read moreworked (being my first collision repair) also Peter went above and beyond to make sure my repair was done as quick as possible for my upcoming trip . Communication and updates were great. I would definitely recommend and return there if needed . my entire experience was great! Highly recommend !

My experience with Caliber Collision was excellent, I was in an accident and they went above and…read morebeyond to help me through it. they even out a tow truck to me when my insurance was giving me the run around. Customer service was professional and top knotch. They provided me with consistent updates on the progress of my truck from start to finish. I would highly recommend them to anyone needing auto body services.

Kam was awesome to work with. He was knowledgeable and professional. He clearly knows his craft…read more I highly recommend him.

We needed a windshield replacement. I contacted MK Auto Glass and several others through Yelp's…read more'Project' tab. MK responded with a price point that was agreeable and we set a time and day for them to come over. This was a new experience for me because I'm used to pulling into a brick and mortar building for automotive issues. Well, MK Auto Glass is more of a portable service which probably helps keep costs down. They came to my home with everything they needed in a company van. The service tech obviously knew what he was doing. He went about his business very professionally in removing various components to access the glass, specialized tools for removing and cleaning off old sealants and debris, cleaning off the framework, wiping and applying new sealants.... This was one of those situations where they are displaying total competence and quality workmanship. The job is done and all is perfect with the new glass, including realigning the rear view mirror. They did an excellent job, no issues here! Thanks MK!

My tech Shawn turned up a couple of hours into a rather wide window of 8am to 5pm. I'll get to the…read moreissues next, but I'll compliment him on what appears to have been a good instal -- as far as I can tell, on the day after. Time will tell if the seal holds, but I have no reason to believe it won't. He was efficient, tidy, and cleaned up after himself properly. All good, just indifferent to what follows ... My issue was that their website quoted me a lower price in email than they wanted to charge me on the day. I emailed corporate to clear things up before the day of installation. No reply. Then I engaged their website's Customer Service via chat, for forty-two minutes, to no avail -- they said I needed to take it up with the location scheduled to install my windshield, i.e. 422 River Road N, Keizer, not Corporate who run the website which quoted me. I correctly assumed that wasn't going to be a good idea and insisted they escalate to a supervisor, which they finally agreed to. Nothing came of it. So my last recourse was to take it up with tech Shawn on arrival before he started working on my instal. Naturally enough it wasn't his problem, so he called his office. His office claimed I had misunderstood the quote, that labour had to be added -- even though my quote came with "professional installation" included. On threat of an honestly bad review if they didn't honor the quote, they backed off and adjusted the price to match my quote, a $50 difference. Not a single person from top to bottom of this organization took responsibility for resolving the difference in what I was quoted to what they intended to charge me. I'm still giving this branch four stars because it wasn't really their problem to resolve, but I'm holding back one star because they too didn't step up to take ownership of Safelite's mistake, when nobody further up the line would -- instead fobbing me off with a BS hidden labour charge. It took the threat of an honest, poor review to get an adjustment made.

Worst customer service period! Had to drop of vehicle first thing in the morning and they waited…read moreuntil the very end of the day do work on it after hours. I asked why I had to drop it off if they knew it would be until the end of the day, she just said over and over "All day appointment". She couldn't care less. I will never go there again!

We had a Honda Pilot windshield replaced at Bobs Mirror & Glass. Everything from the scheduling,…read moredrop-off, and quality of work was top-notch! We will definitely use Bob's again.

Thank you for excellent work! The results speak for themselves and we couldn't be happier!read more

I have brought two of my vehicles to Urban Legends and sent a friend. I was able…read moreto get scheduled right away! The quality of tinting is the very best! I see other vehicles with bubbles on the glass and have peace of mind that I won't have to concern myself with that issue. The price was very reasonable and the customer service experience was top notch.

I come from the south west where window tints are necessity, so I've always been picky about where…read moreI get my window tints done. They got my rav4 in super quick, less than a week. Had it done within 2 hours. I had them do a ceramic tint on my sunroof and it came out great. Super knowledgeable on the products they offer and other products on the market as well. I was impressed with the price for the sun roof. I will be taking my car back in to get the rest done as well! I highly recommend the crew at urban legends.