These guys help me out in a very professional manner, and they were very communicative with every…read morestep of the process. There was some bodywork all along the entire right side of the car and not only did they give me a quote with the wiggle room for more or less services if needed. But they also share their insights on how certain pieces of work could be done at a better price or how much it would cost for them to do it themselves. Overall, I'm glad I'm the first person to review this place and I think that you should definitely check them out yourself. You will not regret it.

Had an appointment at 9 am and no one was there when I arrived. It was very difficult to find the…read moreplace as there was no signage, the building was in bad shape, the grass was uncut, and the site was a mess to say the least. I spoke with one of the workers as I called to get help finding the place and the phone transferred to him. He told me to leave the car there and he would be there in roughly one half hour, but there was no key drop box and it was rather sketchy told him I didn't want to leave the car and he hung up on me. They may do good work (I'll never know), but my experience wasn't very good considering I had to drive 20 miles to the place and never got the work done.

Come up and ask if they can help me for sitting in the parking lot waiting for my husband who's in…read morethe service department a second time for half ass service to our truck - we spent over 5,000 dollars and have driven over an hour to get here and this is how I am treated and my husband for doing business at a mediocre dealership to begin with . Fix your flags Clean up your lot it's dirty and I can tell you guys do zero maintenance and inspection The service on our dually explains everything...... the torn flags and rude gesture of your employees while waiting in your parking lot explain it all . The public deserves to know the truth . Don't like my review ? Look it up on your security camera you can see it for yourself . I left the ragged flags picture on maps wish I had vidoe recorded the guy who walked up to my vehicle while I was waiting . ABSOLUTE SMALL TIME OPERATIONS HERE . I wasn't going to leave the review until .... your salesman or whoever decided to ask me if I needed any help. No I'm in a brand new car minding my own business . Why would I need any assistance from a complete stranger ? Walking up to my window and making me roll it down to engage in useless conversation???????!!!!!!!!!!!

Cuz they will help you out on a new vehicle of your choice... Ask for Jamie...He is a great guy to…read morework with!

I find it so rare to work with a company that actually delivers what they promise and does it well…read more Gerber was absolutely outstanding. Staff were capable, professional, caring, and followed up constantly on progress. The work was beautifully done. Clearly the manager is fully committed to a service-oriented culture, exemplified by every team member I met. I hope to never have to use them again (i.e., no more collisions) but would immediately contact them. I couldn't recommend them more highly. Outstanding experience in all ways.

I have been to this place twice. They did a remarkable job. very professional when they say car…read moreis gonna be done. It's done great communication. The car was very clean inside and out. I appreciate everything they have done. I would definitely recommend it. You will not regret

Chris and Kate were so helpful and knowledgeable. My insurance wanted replacement parts, and Chris…read moremade sure I had OEM parts used. Additionally, everything was done the right way--no shortcuts. This paint job is beautiful! Everything was done when and how it was promised, and they worked with my insurance company so that I didn't have to worry about anything. Nobody wants to have to use a body shop, but my car honestly came out looking better than it did before the accident. I hope to never need a body shop again, but if I do, I know where I'd go.

Quality repair after a car accident. Caitlyn was kind and worked with me when a family death…read moredisrupted our timeline. They made communication with my insurance company seamless.

Insurance claim, they came recommended. Would use them again & recommend to everyone! Super…read morefriendly, helpful & quick.

Wow! Finally, some actual help with SOLVING my car problem----not just talking about it or noting…read moreit in your computer. Thank you for taking my concern seriously, treating me with respect, and fixing my car on-the-spot with a smile! My new Toyota RAV4 has a poor design for the bottom door trim. If a person doesn't enter the vehicle just right, the plastic trim flops open and the plastic tabs break off. So, over the past year, I have asked multiple Toyota dealers, other car professionals, auto detailing companies, etc. for a solution to keep that trim from coming off of the door. It was getting exhausting from the continued "brush off". This wasn't a big deal for these people, but it certainly was for me. I had resorted to duct tape and Velcro before finding Cox Enterprises. None of these other people would actually help me fix the problem! Toyota couldn't even locate the part number for the trim piece even though it had been replaced once before. Thanks Again!

This place is so amazing. The staff are friendly and very helpful. Their pricing is posted on the…read morewall and I have found them to be very fair and honest. They did maintenance on my RV and were very informative on the best maintenance practices for the future. Several months later I had an accident and needed repair work and they went above and beyond to get my RV in for evaluation, worked very closely with the insurance and have done a beautiful job. I highly recommend this place and will only take my RV there.

These guys are awesome. Had these guys put a longer 7 pin connector on my camper and also fix the…read morewiring in the box. They told me to come in and I did and they had it fixed within an hour all the same day. I also had some wheel bearing work at a different time on my camper and had the camper back in two days. Very fast, very professional. I would definitely recommend bringing your camper here for repairs and upgrades.

dropped my car off here last week to get an estimate done. I knew they were backed up so I didn't…read morebother them until this morning. I stopped by and asked if they had a chance to look/had an estimate ready. The man working/owner Clarke didn't even know my car was there. They did not have an estimate ready either. He told me my car was totalled but wouldn't give me any details. He then turned to the next person to have a personal discussion in the middle of this. I had to interrupt to ask again for an estimate or any information for that matter. He let his own personal experiences with insurance companies dictate how I was treated. He told me he doesn't need my business and shooed me away like a fly. He also told me that he refuses to call insurance companies back because he feels it's an "insult to his intelligence" on pricing. If you have Progressive, steer clear. I will say his wife, Kathy, who was also working the office at the time, was very nice and helpful and did apologize on his behalf. But here I am two weeks into trying to get my car fixed and I get to start all over. Thanks Franklins!

Great service, communication and work! And they were very affordable compared to multiple other…read morequotes I received. Getting the parts took awhile but they ordered it directly after I approved the quote while I sat there. Manufacturing and shipping delays are NOT their fault at all. I see a lot of reviews all over the internet where people are faulting service companies for long wait times but just know that they are probably just as frustrated as you are and they have NO control over the current situation of the supply chain.

I had a situation where I was from out of town and had a deadline to get back home. Serra's staff…read morewas so kind and professional and went above and beyond to get it done ahead of the date I gave them. Incredible service, my car looks great, truly such a nice group of people to work with that made a stressful situation not stressful.

My car was backed into and in need of a new front end. My insurance company provided a list of…read moreplaces to choose from. Ultimately I picked Superior. It's conveniently located on my commute for work. My car was assessed quickly by one of their repairmen. I received a quote for the costs a day after the assessment. Once all the parts were in, I dropped off my car and received my rental. Repairs took about a week to complete. My car is awesome now! I'm very satisfied with the outcome. There are a couple things I wasn't happy with. The first being the office staff wasn't good at getting back to me with answers to my questions about when I could expect the parts to come in. I understand about supply chin issues but every time I called they said they'd look into it and call me back but they never did. I always had to initiate communication. As I dropped off my car for the repairs I found out from the office staff that they could have gotten the parts from a Chrysler dealer because they carry Fiat parts since they now and Fiat but they were trying to get the parts from a Fiat dealer! Apparently the staff didn't know they could go through Chrysler! The other issue was while my car was being repaired I'd get an email every day saying the car was expected to be done the next day but then I'd get another email the next day pushing the completion to the next day! How about you just give me an estimate (like it'll take a week) and just call me when it's ready. If a week is nearing and it's not gonna be done, then call and say it'll be longer but an email with false hope each day is annoying and disheartening.

i have taken my cars here for decades when I need help (like hitting a deer) and Mark, Joey and…read morestaff are all amazing. I recommend them to all my friends and family. best in the area!

I had front-end chips repaired to my MGB in May, 2024. I was cautious about anyone doing anything…read moreto this completely restored MG that I've owned for almost 50 years. They did a remarkable job: they matched the paint perfectly and made the repairs perfectly. The price was reasonable and the work was completed in just a few days. I highly recommend them.

Excellent work and price he's worked on two of my motorcycles for the past five years but they're…read moreno longer on grand river nor euler and I'm trying to find anybody knows where He is so yes yes give me a call 859-360-8583 or shoot me a text thanks

The name of the business is Unlimited Motorsports not Ultimate Motorsports. We are moving from…read more5778 E Grand River Howell to 2087 Euler rd Brighton on 03/01/2019