To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

If you care about your property, stay away from Coldwell Banker United Brokers property management…read more They won't share any information and qualification on how they place the tenant. Then They put unqualified tenants in. Multiple late/close to cut off utility bills unpaid, policy call, etc. At move-out, broken window, the backyard was a mess, junk left in house and not clean. The place can't even be show due to broken window. Months before tenant move out, I asked that no utilities bill come from security deposit. They need to send notice to have the tenant pay the bills. However nothing was done. Of course there was no detail on how the security deposit was used. They just said it's all used up to pay for utilities and damage so they don't want to manage it anymore. So I am left with over $500 to clean the place, remove junk left by the tenant, and lost over 1 month worth of rent. Unprofessional, irresponsible, lack of communication and no respond to inquires.

This happened to my neighbor and I am writing the review since she doesn't have yelp:…read more Honestly really disappointed in Paige Abu-Nawwas. I am in school to be realtor and i hope i never get to be like this. I was interseted in 14015 NE 76th St, Vancouver, WA 98682, $1800 Water and Sewer included rental property. I had to blow her up on Facebook messenger, on Truila, and here on Zillow. I never once got a message back from her except when i first initially wanted the property and she said the renter was turning keys over 9/27/2023 at 3pm (red flag 1: why list it for rent if the people are not out, red flag two: she said she could not keep up with the messages, red flag 3: communication with her was horrible) and i asked about application and how i could fill one out asap as i gave notice to my rental already and need to be out by 10/15/2023, no response. messaged her a few days before and after that still no response. facebook ad gets taken down, i ask if it was rented and if it was water/sewer incuded, no response. i email her, no response. i called her 4 times, no response. message her on zillow 7 times, no response. well my neighbors sees the ad today (9/29/23) suggest it to me, i said "thats the place im after! its next to my daughter school and in my budget as i make 3x $1800! its perfect! i even met the nice neighbors! im kind of concerned about the rat issue though. and the neighbors told me W/S included!" well lucky enough my neighbor is looking for a place too and messages her. NOT EVEN 10 MINTUES LATER, SHE INVITES HIM TO GO SEE THE PLACE SUNDAY. are you kidding me????? and good luck calling the battle ground coldwell office, they dont answer either. I have a 775 credit score, no debt, no collections, no judgements against me, i have been in notary/process serving for 5 years, i have 5 years of great rental reference and i have my neighbors as reference and even my current landlord because she loves me, no criminal background. all around a awesome tenant to rent to and nothing stopping me from renting anywhere. my kids are not loud or destructive. when i buy a house next year, i know what company not to go through.

Inappropriate inaccurate listings that are way overpriced compared to houses in the surrounding…read moreareas. Their niche is that they fill homes with wholesale furniture that looks expensive so they can justify charging 3x what they should and offer to have it fully furnished. Would not rent from them, would avoid if possible.

Kevin Swan has been a wonderful partner to work with. He is responsive, dedicated and genuinely…read morecares about partnerships and strong relationships with his vendors. His company revolves around creating the best experience for his customers. Ibis Properties is my first go to when I have a housing need in the Portland area.

I have been a landlord that has used TMG for 17 years and they are exceptional. The fluid…read moretransparency and professionalism that their entire team has displayed has made home ownership a breeze. A bit about me, I'm born/raised in Clark County but now live on the East Coast. The property management team does a great job moving tenants in/out seamlessly, and the accounting department does a great job of collecting rents and paying my mortgage. Moreover, if you are seeking to make any home purchases or renovations, they have a team dedicated to that. I could not give a higher recommendation to their team.

Owner Review: Shady Tactics, Misleading Auto-Renewals, and Broken Promises…read more I am writing this from the perspective of a property owner to warn others about the poor experience I had with TMG. While they have a very convincing sales team that promises a "partnership" where you as the owner are able to be hands-off while your home is well-cared for, the reality is quite different. They don't follow through with what they promise from a property management perspective and use predatory contracts with high early termination fees that are designed to lock you in, regardless of your property rental goals. Property Owners, beware: Maintenance Neglect: While the maintenance crew does decent work, getting them to actually come out to your property is a struggle. While living abroad, it took my manager, Elijah B., 60 days to tell me he couldn't turn on my Wi-Fi-enabled sprinkler system because it was "too difficult." By then, my lawn was already damaged. Even when I offered to pay the hourly maintenance rate to fix it, he couldn't coordinate it. I had to hire an outside contractor myself. Poor Inspections: They charge 10% of the rent but offer very little oversight. During the mid-year inspection, they failed to notice, follow-up on, or replace a filthy air filter that I had pre-arranged and provided a replacement filter for free. More importantly, they missed the fact that the tenants had repainted multiple rooms. Because they didn't compare old photos with new ones - as a result, we "missed the window" to charge the tenants for the unauthorized painting on one of the rooms. High turnover and shuffling between different account mangers: I was constantly passed around between new property managers, accountants, and business development reps. No one talked to each other, which resulted in more work for me and more damage to my home. My second manager, Heather K., gave me several contradictory statements regarding basic tasks like scheduling AC maintenance. Predatory Billing: Despite telling the sales team from the start that I was only going to be renting my property for a year, they "didn't have this in their notes" and charged me a $1,700 early termination fee. When I pushed back, their response was essentially: "You signed the contract and didn't read the fine print; pay us or go to collections." The "partnership" the sales team promised vanished the moment there was a billing dispute. I even reached out to the President, Carmen Villarma, and the COO to ask if this is truly how they want to do business. They didn't even bother to respond. The Bottom Line: My opinion is TMG spends a lot on Ads to appear first in your search, but that money comes directly out of the pockets of the owners they neglect. Save yourself the stress and the money--find a company that actually values your property. There are tons of property managers you can google that are actually going to give your property attention and dont rely on charging you thousands of dollars when they fail to renew a client.

I invested so much into this realty company and ended up walking away with a horrible experience…read more There were so many things promised that the owners (Amie/Paul) did not follow through with. As a tenant, I experienced having to live with a leaky roof and pay for the repairs myself. Although this type of maintenance/repair should have been covered by the owner (as agreed to in the signed lease agreement), they simply refused. My phone calls, messages and emails were ignored most of the time. Definitely go with another company if you are doing research before deciding on a realty company to go with, this should not be the one! Two thumbs down.

I've been searching for a house and I found one managed by Blue Key. I spoke with Amber several…read moretimes with questions on the application and documents needed. She was happy, cheerful and kind in every phone call. Turning in my application tonight but approved or not, Amber made this a wonderful experience. Thank you, Amber!

I am a current resident here. This place is a quiet and safe place to live. The staff is nice and…read moreprompt on taking care of problems in the apartments. The only problem I have found here. If you have only 1 family vehicle this wouldn't be a problem. But when you have 2 or more vehicle per apartment it seems like it's a struggle to find parking. This is big problem when the church next door is busy on Sunday. I think the Apartments visitor parking spaces should have time limits to how long someone can park there before they have to move and have to wait an amount of time to park there again. Some residents park their cars and never move them from the visitor spaces which makes it hard on others. Signs should be put up saying, 24 hour parking only then move or subject to tow reguardless of tenant or not. Your rent don't cover visitor spaces. You only get 1 free space with your apartment included in your rent. So visitor spaces can be towed. Other than the parking issues, this is a great place to live.

In the process of applying and moving into a unit. The management is very kind and helpful. The…read moregrounds are really well kept as well as the units. I drive by often and it looks like a quiet property. We are looking forward to becoming tenants. Will update After the move.

I highly recommend Dineve and her assistant, Charlotte. I recently purchased a home in the area,…read moreand Dineve is truly one of the best agents I've worked with. If I had to describe Dineve in one word, it would be advocate. She genuinely had my back and made sure I was well taken care of throughout the entire process. She is professional, kind, and extremely knowledgeable, and consistently went above and beyond for me as her client. During negotiations, she positioned me strongly and ensured I was getting the best possible outcome--we even secured the home under the asking price. Both Dineve and Charlotte were supportive and responsive every step of the way, making what could have been a stressful experience feel smooth and well-managed. They did an excellent job, and I'm incredibly grateful for their support.

Dineve Ramirez from Knipe Realty is an outstanding realtor. We hired her to help us sell my…read moredad's house after he passed away the end of 2025. The house was located in Vancouver, Washington and I live in California so we needed a realtor we could trust and who was capable of making this happen since we live remote from the property. She made the entire process easy and used excellent judgement to make the home sell after only being on the market for 4 days. Her experience with staging homes was obvious from the start. She is also very knowledgeable with the mortgage side of buying and selling property. She knows every side of the business. Dineve helped us get the house cleared out and was able to help us get an estate sale completed at the Vancouver property while we were in California. She made the stress of the situation as easy as possible. If I wanted to buy or sell a property she would be my only choice.

I absolutely loved working with Yelena B. And Melanie Goff…read moreon the recent sale of my home. the teamwork aspect is wonderful. They are so helpful, smart, and do so much research before landing on a list price- taking the home owners' wishes at heart. Both amazing ladies came to my moving sale Yelena helped me both days.. it was so much fun and she's such a gem Melanie took over the final days of closing as Yelena had a planned family vacation and the closing went off smooth as can be. Melanie is amazing! she went way above & beyond and helped out in so many ways. To all that are in need of a Realtor- contact The Goff Team - you will be so at ease with the process!

After meeting with Melanie, we felt very comfortable and decided to work with them! They were so…read moregreat through our selling/building process and were easy to work with. They made our transition from sell to buy as smooth as possible for us. we will be using the Goff team again..