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MID Auto Service & Auto Body

4.1 (93 reviews)
Closed 8:00 am - 7:00 pm

Services - MID Auto Service & Auto Body

Auto brake repair

Auto engine repair

Auto exhaust repair

MID Auto Service & Auto Body Photos

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I will say this, I have a couple of Mercedes/Dodge T1 Sprinters. I also have been a mechanic myself throughout my life, so I know something about what I am talking about. Saying that, I know there is a special knowledge base that is required for early 2002-2006 T1 Sprinter. So, I have been around the Bay Area for many years trying to find a mechanic 1. Who knows Sprinters and not just thinking he does because he works on other vehicles; 2. Who actually has a history with these vehicles; and 3. Is honest and will keep you in the loop about what is going on. I have found many (dozens) of shops that say they specialize in Sprinters over nearly 10 years. Only a couple knew anything at all. They could check codes, but after replacing part after part, couldn't solve the problem, sticking me with a huge bill. My worst experience was with Lino of West Coast Sprinter in Salinas - a personable smooth talker, but a total crook. He had my 2005 Sprinter for over 2 years and 2 engine replacements, and then denied responsibility. Twice he gave me vans that overheated with bad head cracks. He bought these engines from a supplier in Dallas Tx. The engines were bad, but Lino passed them on to me with a warrantee that was worth sh*t. Steer clear of West Cost Sprinter who I'm suing for fraud. After this experience, I took the van took the Van to Zoran at San Jose Sprinter/Mid Auto. He had heard horror stories as well about West Coast Sprinter. He found the cracks in the head, checked for any overheating damage and rebuilt the engine for a price that was half of what I paid West Coast Sprinter, and did it in less than a month. I wish I had known about Zoran in 2021 when I entrusted my van to the crook in Salinas. This guy Zoran knows his stuff. He is from a part of the world where mechanics know Mercedes and Sprinters, like American shade-tree mechanics know Detroit iron. He was fair and transparent with me. Gave me a estimate and then a real-time rundown of progress and any additional costs. I always felt that I was in good hands, and thoroughly trust Zoran. I have talked him up with everyone I meet who is looking for a knowledgeable and honest shop for their Sprinter.

Some of the vans we saw as we pulled up.
Mikiah F.

My Mercedes' sprinter westfalia broke down in SF once. I went to shop in SF that claimed to fix the problem but they didn't. As we were frantically trying to figure out what to do, we JUST happened to drive by another westy that was parked outside this shop. We immediately turned in and I'm so glad I did. The guy was amazing!! He knew these rigs inside and out. I described the noise it was making and how I lost power up hills and he immediately said "resonator" I'll fix by noon. Lol. He fixed it, gave me a tour of other sprinters he had there ( he had plenty of work that's for sure see pics) and even told me about his kids and family. I'm a couple years late on the review because I forgot when we left but scrolling through my old photos and I found a pic of his shop so I had to review. Thanks my friend, you're incredible!

Shop

Bait and switch! Be careful! Do not bring your vehicle here. Zoran is screwing his customers. Horrible customer service. He is a greedy liar. He overcharges his customer without even showing them an estimate. Just for an insurance estimate, he tries to charge for stocking fee, which was never mentioned and he fakes all estimate to get more money. Ask him to give an estimate in advance otherwise you're screwed! He tries to f up both side, customers and insurance. BEWARE! Not honest person at all.

I was in an accident and totaled my car, I came to MID and they helped with the whole process. I ended up buying my new car from them, a Subaru outback they rebuilt after a small accident and now I go to them for any maintenance, even oil changes. Best customer service !!

Gave me a junk car with trash in trunk and seats, cigarette burns, and expired tags to use because my vehicle was taking so long.
Richie R.

Waited 8 weeks and owner never returned my calls. He said he'd give me a loaner to use but gave me a beat up car with a back seat and trunk full of junk AND with expired registration to use the last week since my car was taking so long. If they can't do the job they shouldn't have taken it. Overcharged for work they couldn't complete but what can I do I had to get my car back albeit unrepaired.

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5 years ago

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8 years ago

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Zoran M.

Thank you Joshua for the kind words, confidence and trust!!

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6 years ago

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Zoran M.

Thank you so much Andre, we appreciate it!

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7 years ago

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Zoran M.

It was a pleasure working with you Kyle.

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Zoran M.

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9 years ago

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7 years ago

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Zoran M.

Thank you for your review Sanaa

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8 years ago

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Review Highlights - MID Auto Service & Auto Body

He did the maintenance on our Mercedes GLK350, and we've been very happy with the services and turn around time.

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