Papa's got a brand new phone! My experiences with Spectrum Pearl City Store have been consistently…read morepositive. It is a usually crowded, so make an appointment! I had one so I was able see a representative right away. I wanted to get a 17 Pro Max. Clyde Jacinto helped me get everything set up and even offered to transfer everything from my 11 Pro Max over to the new phone and wipe everything off the old one. He got the transfer going, I went for a 30 minute walk, and when I got back everything was done. Smooth. Clyde then proceeded to show me all the neat things I could do with the 17 Pro Max. Great fun! Before I knew it, I was walking out of the store with my new phone. Couple things - Make an appointment! And if you're getting a new phone, know your Apple Account password! Again, many thanks to Clyde Jacinto for all the help!

I cancelled my service and was told just turn in my equipment. I did and now I still owe money for…read moreservice not render. I spoke to Chris to close the account and when I turned in my equipment to Al. I asked for a receipt so I have proof of returned equipment. Al prints one without my name and wanted me to sign. I wouldn't sign unless I see my name on the receipt. Then Al commanded for my Id ... didn't ask politely. I did point out that he could ask politely. He did print another receipt with my name and account.

Had an awesome experience with Sam's Electronics this past February. We had purchased a TV and used…read morethe all state insurance it came with. When scheduling to get our TV fixed we were provided with Sam's Electronics. This was easiest and fastest experience we've had where we got our TV scheduled for repairs and then fixed in less than 2 days. Sam was very accommodating when scheduling the appointment. When he arrived for the appointment, he was on time, professional and friendly. He was very knowledgeable and he repaired our TV in a short amount of time. If you are looking for someone to look at your TV, and possibly other types of electronics call Sam's Electronics. You won't be disappointed.

Timely,efficient and very personable. I could not have asked for a better experienceread more

I was a Tmobile customer for a long time. Switched over to AT&T and it has been one of the worst…read moredecisions of my entire life. Crappy service, slow data, nickle and dimed for everything. Poor customer support on the phone and I always need to go into a store after speaking to a rep for over an hour. If you are thinking of switching carriers be warned!!! AT&T is horrible. I am locked in for 36 months and I dont want anyone else to have to suffer through what Im going through. If you travel internationally, their roaming plan sucks. If you prefer apple care and want insurance, it is very different from Tmobile. I am only able to do a group insurance that covers only a couple phones at a time. It CRAP. No apple care. I highly discourage the switch to AT&T.

I'm on a fitness kick to get in better shape and one of my goals is to exercise more. So to…read moreaccomplish this i wanted to pick up an iwatch. The worker that helped me was A-W-E-S-O-M-E!! She was able to answer all of my questions and put my mind at ease about making such a big purchase. She was also able to help me set it up so that it was completely paired with my phone by the time I walked out of the store. Will definitely be back.

These guys are bad. We asked them to come and do a survey of our television system and they said…read morethey have to charge us for this. We paid them, called many times and left messages and still have not received a call back. All we are trying to do is up grade our satellite system. Direct TV should cancel there agreement with them and find someone who cares about there customers. If I were you I would try everything in your power to find someone else if you have any issues with Direct TV. Seriously it's been over a month with bad service and no support. Hey actually , just tried to cancel my service with Direct TV. Turns out there is another Direct TV dealer in Hawaii! Don't believe The Satelite Guys, they are NOT exclusive. Other Dealers, according to Direct TV: DMSMC - 808-541-7690 Pacific Satelite Systems - 808-347-9136 Microcom- 907-284-0076 Haven't tried these numbers but will in the morning. Can't be worst than the no call backs from the Satelite Guys.......

Took down my old satellite dish off of my 2 story roof in less than 90 minutes. Thank you!read more

Good service, good vibes and great food. Definitely recommend if it in the area or if you're…read morelooking for a chill place to catch a game, get some drinks and enjoy some good company.

Was a loyal and satisfied customer for over 10 years. The quality of the product and features…read moreoffered are unmatched-I.e., recording, hopper, hearing impaired Bluetooth headphone option. However, when I requested my satellite dishes be relocated (from rooftop to ground) due to significant rust on the supports this was the beginning of the end of our customer loyalty. The two new in-ground posts were not secured properly (at the top) and the poles/dishes moved significantly with slight wind. Random cable placement along the side of the house looked ridiculous. Excess cable (approx 3-5') was loose and stuffed behind the pole-top dish mount and the satellite reception was never obtained - no TV for 5 days. The old, rusted satellite dishes were left on the rooftop - technician stated that I needed to call-in a separate work order to have them removed to which I replied "that was my original work request". I pleaded with the technician to remove the old dishes due to safety concerns - he relented and removed the dishes but left the rusted mounts and bolts on top of the roof. The first call to customer Svc / CS that same day ended with "we'll have a technician back there tomorrow". After a no-show the following day the second call to CS was further frustrating w the CS agent stating "we have no record of your previous call". The technician actions along w the CS drama led to a 'no choice' decision - cancellation of DISH service. As of this writing we're still awaiting our $200+ reimbursement- all receivers and equipment were mailed back in June and received (tracked). Unprofessional and unacceptable customer support and service. I gotta say it (DISH) was fun while it lasted.

Aloooha...shout out to Chris and van who, due to my 10 yo iPhone had to endure the worst phone…read moretransfer of info in the history of obtaining cell phone info... My phone was so old, I had to have my pics developed at longs drugs They we're both very helpful Also props to the entire crew for their incredible guest service

This location is super busy (good for them!) so be patient. This location is very good at managing…read morethe customer, checking in and following up. Will helped us out and got us set up in a reasonable amount of time. He was patient, knowledgeable, friendly and explained everything very well. I felt like we were in good hangs after he left for the day. I felt like he really cared to look into our plan and save us money.

Amazing work! Turned out so well and great customer service. I would highly recommend for any…read morespecialized mounting job.

Best Overall - TV mounting…read more McShane Mounting was awesome to work with! Super quick response, easy communication and very friendly from start to finish. The service was excellent, the quality of the work was on point, and the price was very reasonable. As someone who doesn't know how to do this kind of work (same with my husband), it was definitely worth it to have someone who knows what they're doing. Fast, efficient, and got everything done right. Really appreciate the great service. highly recommend!

Excellent job, very professional. Technician called before arrival, explained installation and…read moreexpectation. He also clean up after himself, WOW. Best experience with Directv technicians. I highly recommend this company for your DIrectv in Hawaii.

From the owner: Satellite TV Hawaii is an authorized dealer for DIRECTV and SPECTRUM in Hawaii. We service the…read moreisland of Oahu. FREE Professional Installation up to 4 rooms, local channels, over 200 HD Channels, record 5 shows at once, download 4K, 3D content, and DIRECTV is the home of the NFL Ticket. We offer satellite/land line internet service to bundles with Directv. Satellite TV Hawaii has almost 10 years of experience with DIRECTV installations for residential and commercial customers.

Don't sign up for Directv! Anything but Directv. They are horrible and the service is the worst…read more My receiver has been automatically rebooting itself several times a day, each time it leaves my tv useless for about a good 15 minutes. It's so frustrating! I've called customer service and constantly get transferred so each time I speak with a different agent, I'm retelling my problem over and over again. They eventually sent a technician to take a look, but he takes one look at my satellite dish and tells me that it's an old model and he can't perform any services without replacing the dish to a newer model first. But get this!! He could add the new dish to my roof but he can't remove my current dish!! What the hell am I suppose to do with 2 dishes?? Why would I want more holes drilled into my roof?? I asked him to leave because it's quite obvious he was wasting my time. I called customer service again to gripe and they said they'd send me a new receiver to see if that'd fix my problems, but that I'd have to handle the installation by myself and drop off my current receiver to FedEx. No apologies, no remorse, no understand, POOR CUSTOMER SERVICE. I had to argue to get some sort of credit on my account, and to make matters worse, they would offer me credit only if I signed on for another 2 year contract! WTF! I'm done. I'm switching. Don't fall for their BS. Learn from my mistake. They'd get "0" stars if I could.

***beware people*** Oceanic Installers hear it all and I've…read moreheard it from them about all the horrible things Direct TV does that makes people go back to Oceanic. My dad got Direct TV service without consulting me and at the end of it all, Direct TV has lived up to the nightmare stories I have heard. And as a current DirectTV customer, I will say the customer service is horrible. Happy to put the dish on there but when it comes time to take it off you will get the run around - literally. My dad spent hours between Texas and the Philippines trying to get the local office or provider. Never happened instead he was transferred back and forward. We are moving and Direct TV said they cannot take the dish off - the new rental person has to say they want don't want it and then they'll take it off. ???? We are paying for 2 months of no service to complete the contract even though the homeowner's association said dishes are not allowed. Direct TV's response was "we have a way around that." Really ???!? We don't have time for such nonsense. People really save yourself the heartache and money. Keep a sharp eye out for your Kupuna - don't let them get suckered. This company has no problem saying no to a grandpa for hours who was just asking for some local service.