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Brighton, MI

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Micro Works Computing

5.0 (1 review)
Closed • 8:30 am - 5:30 pm
Updated over 3 months ago

Services - Micro Works Computing

Data recovery

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3 years ago

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uBreakiFix by Asurion

uBreakiFix by Asurion

(17 reviews)

Normally, I repair my own electronics but I couldn't tell if the battery I installed was the…read moreproblem or not. Found out the USB and HDMI had also gone bad before the laptop battery replacement so I decided to give this company a try. Excellent customer service. One star deducted for scratching the case trying to pry the protective cover off when I dropped it off.

Please please please, for your sanity, avoid this store at all costs. I had to go here for an…read moreinsurance repair on 7/7/26 for a cracked screen replacement. The repair went great and all, but once I got home, Maybe due to a faulty seal or improper installation (likely the case) the corners started to lift. I immediately called in to report this, but due to travel, could not get to the repair until today, 7/13/26. I called this morning to verify if I came in before 6, they would fix this issue clearly done by them, to which they said yes. Then the time comes, I spend an hour round trip getting here, just to be told no and turned away. The store manager, Andrew, is arguably one of the least professional individuals I have had to interact with. I pleaded my case, told him the situation, and that I wouldn't aimlessly waste my time driving here. I then repeated that I called earlier to confirm, to which then he flailed his arms in the air like a child and ran out back to call whoever he did to confirm, then came back and lied to me saying no one ever said this. I pleaded once more but he still said I was not his priority and should have better time management to get down here (I work til 4:30). Last time I was here, I watched Andrew get in a confrontation with another customer who complained about the service here (shocker) and raised his voice at Andrew, who started shaking with fear, and had to go outside for well over 30 minutes to cool off, slowing down repairs and customer service further. Over all, negative review if possible, do not waste your time or money here for subpar service, and people who do not stand behind their service.

Micro Works Computing - itservices - Updated November 2026

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