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    Michaels

    2.6 (58 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 weeks ago

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    I need to pickup my order and no one is answering

    They literally won't answer the phone this location should be shut down. I am trying to pick up my order and no one will answer

    Outside
    Cynthia R.

    Zero stars! This place is horrible and it doesn't match what is recorded on the site. I came in because I saw on their site that they had a particular item on stock. I go and there isn't any. I asked someone for help and the staff jilted walked by saying "whatever" is on the shelf. So I decided to call to see if someone can assist. They customer service line hings right up when you hit option 3. This place needs to close down. I will never come here again.

    Marissa M.

    As a kid I was heavy into arts and crafts but as a mom I have been slacking on getting my daughter more involved. My friend visits this location frequently and invited me to a kids holiday themed art class. We arrived at 1:00 and the class was already in session and kids were designing already. The project was an adorable holiday animal themed t-shirt with your choice of a Llama Or Reindeer. We opted for the Reindeer and purchased our T-shirt for the sale price of a whopping $2.00 !!! Lisa and another young instructor handed out supplies and supervised the children on how to design the animals. I love this classroom idea and the fact it's offered here at an affordable price for parents. They also offer adult classes. Lisa and the young lady were very kind and helpful. This was a great way to spend 2 hours on our Saturday off and we really enjoyed getting creative with the girls. I can't wait to attend future classes again.

    This gingerbread house is from the Michael's  kit. Kinda small, but  the classic look is nice compared to the train set.
    Sunny C.

    I stopped by here to look for gingerbread houses and ornaments that I could paint and personalize for my friends. Plenty of icing, glitter, silver and pearls to decorate the gingerbread house and cupcakes with for Christmas. This location doesn't feel as big as the Michaels on Long Beach road. It also looked a bit messier, I guess because it's nearing Christmas so there are a lot of black Friday item returns and last minute items people are letting go of on line? I was surprised to see that even at 9pm, this store was still very busy. There was a long wait for the line. The racks behind the register were piled with tons of things and the racks that queue the line were also messier than other Michaels locations that i've been to. I'm pretty sure the reason that the line was moving so slow was because the cashiers were chatting with each other. I moved up to pay and the cashier called the next person without even seeing me there because he was so busy chatting with the guy next to him. And then while I was paying, he played with tape for a long time. Nothing of mine needed to be taped. The store needs to be organized better so that there aren't so many items stacked in the exit area making it very difficult to walk out. This is the messiest Michaels location i've been to. I didn't have a super unpleasant experience here, however, I would prefer a neater shopping space with staff that are more attentive.

    Ashley R.

    Michaels is a great place to go for all your creative items you need and even great decorative items for the home as well. I love the fact that they always have a coupon for almost everything, and sometimes they have great deals on many items I am in search of!! This Michaels I must say I'm not really thrilled with, they are very well organized, however when you are looking for a employer who works there you can never find one at all! They seem as if they are very low in staff especially for the holiday season. I went there twice within one week and the lines was over twenty minutes long! I will give it another chance after the holiday season! Hopefully it will be better by then.

    If you Don't need Vinyl and want to waste your time come here !
    Jo R.

    This is my local store. Now I jus go to the other ones. This rack has looked like this forever . Same 3 pieces of turquoise vinyl sitting in the same empty rack. I don't know if they'll ever refill it again but it's definitely been over 5 weeks of the same look .

    On hold with the store

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    7 years ago

    Love love love Mitchels! The food is always delicious! Their house dressing is delish with any salad! The staff is really nice and friendly!

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    10 years ago

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    11 years ago

    I go about twice a week for baking supplies. The lines can be long but no complaints really

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    10 years ago

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    10 years ago

    The customer service became better after they redo the building. Most time I feel happy after shopping at Michaels in this location.

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    6 years ago

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    Page 2 of 2

    Ask the Community - Michaels

    Review Highlights - Michaels

    We opted for the Reindeer and purchased our T-shirt for the sale price of a whopping $2.

    Mentioned in 2 reviews

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