I had looked online for foam for a project. I found what I wanted and the website even tells you which aisle it is located in (very helpful). I went to the store, found the aisle and exactly what I needed. The product was as described and was reasonably priced. Checkout was fast and friendly. Would shop here again. read more

Poor customer service, manager with a bad attitude. If you don't want to help customers, then don't work with the public. As a manager, working the morning of 11-24-2025, your lack of professionalism, helpfulness and bad attitude is really stunning. Will definitely shop somewhere else. read more

I love Michael's. You can find most anything you need for crafts, holiday decor, home decor, etc. I usually get their scented candles, that go on sale often and they usually are about $2.50 each. Many scents to choose from, so you will most likely find one you like. Their rewards program is good, where you get coupons and vouchers frequently. The cashier was a bit "robot" like...no smile, no hello...but that's fine....maybe they should consider self checkout lanes. read more

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Called the store in the early afternoon and inquired about custom framing services, was assured they were available. Arrived 2 hours before closing and was told, "the custom framer is not here." We will not be patronizing Michael's with this horrible service and lack of awareness. read more

Ok so for a big box chain, I got to say... I love me some Michaels. I mean the name alone. Need I say more? They have a great mix of craft shit, home decor and fun accents to bring together just about any themed party... I am known for a good theme and Michaels always has my back. Always a sale, always a coupon, always more people in line than you would expect on a tuesday at 2:30PM but people gotta craft when people need to craft. read more

Tapped the "on my way" button in the order for curbside pickup, and the link didn't work. Called and learned they stop curbside the hour before they close, which it doesn't say in the order pickup email. So I go in, wait a bit, and they can't find my order. Order placed on Tuesday, and apparently they cancelled it on Saturday because I didn't come in by then. The language in the email around that is really unclear. Sales associate was not especially apologetic or helpful. Really unimpressed with their policy, information sharing, and customer service. I've loved Michaels for a long time, but this was a very frustrating experience. read more

This particular Michaels in Seekonk used to be located at 85 Highland Ave., the same plaza that is home to Petco, Bed Bath & Beyond, Stop & Shop and Home Depot, however; they recently moved (within the past 2 months?) to 251 Highland Ave., which is about a 30 second drive from their old location which is now in the same plaza as Panera Bread & Dick's Sporting Goods. Prior to their upgrade, I rarely stepped foot into the Seekonk Michael's because it was so.... so..... gross and dank and small and old and un-organized. Michael's is supposed to be a fun store to shop and it always made me think of a place where arts & crafts supplies go to die. I finally stopped into their new home today and was very surprised, overwhelmed and a bit giddy. First off, it's a brand spankin' new store; new walls, new floors, new shelving, new lights, new check out area, etc. It's bright and probably double the size of their old spot. It's unlike any other Michael's store I've ever been into because it's truly the nicest Michael's store I've ever been into. I was able to find what I was looking for with ease. Navigating the store is way easier than it used to be, although; the isle in the way back with all of the children's crafts is a bit narrow and was awkward at times while trying to get around a family trying to decide on which puff paint to buy. That having been said, that's my only complaint. Check out was a breeze, even though there were a handful of people in front of me. There are at least 8 registers and they're set up like T.J. Maxx/Marshall's registers are where a computer lady tells you which register is open. The cashier was friendly, not overly friendly, but I didn't leave with a bad taste in my mouth. In fact, she hooked me up by scanning not one but two of the coupons I had brought in; 50% off one regular priced item and 20% off entire regular price purchase. Saving money makes this lady thrilled. Will I avoid the new Michaels in Seekonk from now on? No way. In fact, it will probably be my new go-to store for anything arts & crafts related. read more

I've been a huge fan of Michaels for years since they were located in the Stop & Shop plaza. For a long time, unfortunately, the original Seekonk store was actually the only location I'd ever been to. When they moved and expanded I was overjoyed. Large and in charge I can always count on Michaels for the basic art supplies I keep handy such as copics, ink and so forth. For the most part, these items can run relatively pricey but thanks to an abundance of coupons I rarely pay retail. Recently I have been learning to sew and since the Jo-ann location I frequent is in Warwick, they conveniently stock all the necessities as well as a great selection of yarn. The only issue I've ever had (at all three locations actually) are issues at the registers with their clearance mark downs. In particular when that specific store is offering an additional discount off the tag price, the registers (on several occasions) don't seem to ring the items up correctly. When it's a lone purchase it's easy to catch but when it comes to bulk.. well.. it's kinda annoying. Definitely not the employee's fault, we end up waiting for the poor clerk to rescan and manually calculate each price. Not fun. But it's Michaels and all is forgiven! read more

I ended up at this Michael's over the weekend for some random arts & crafts supplies. I've been to several other locations before, but usually come back to this one because it's the closest to home. It's not exactly the most organized and spacious place, but I don't really mind. I like to walk up and down the aisles and get inspired by random art supplies. The cake decorating section seems well-stocked and maintained, as do the 4+ rows of scrapbook supplies (yikes!). Other areas seem to have a lot of random things mixed in that don't necessarily go together. I couldn't locate the modeling clay I initially had my heart set on, but a super-friendly employee took me to the exact spot in the store where it was hiding. I really appreciate it when an employee takes the time to actually show me where something is. I have to say, it's kind of annoying that there are already Fall and Halloween decorations out, but I know that's corporate protocol and not the individual store's fault. Seriously, though, it's only the beginning of JULY! The check out was a little bit backed up, but the line moves quickly. They also recently started a rewards program that's free to join. I'm sure I'll be back the next time I'm in the mood for a DIY project! read more

The store itself is nice, newer and clean. The manager on a Monday morning was rude and doesn't understand basic customer service. I found an item I wanted to purchase and brought it to the counter. The employee at the counter was very friendly and assisted us. All I had was a hundred dollar bill to purchase the item with. So the young lady at the counter had to call the manager up to make change for the hundred. The manager immediately says to the young lady "Did you check the bill yet" and she was like "no". So he spends the next 30 seconds examining the bill...really. I was like really and he was like there are a lot of these out there that our phony...okay didn't really need to hear that. Then he goes on to tell me that Bank of America charges them for counterfeit bills...okay didn't really need to hear it nor as a CUSTOMER do I care. The manager was arrogant and lacked the skills to be a good manager. I could give a care less about a poor manager I just wont simply shop there anymore. I really feel sorry for the nice employees who have to put up with this guy. By the way he gave me three twenty dollar bills as change and I said "should I be checking these". So overall nice store but the manager made it not so nice, will not go back. read more

There were about 5 people waiting in line to pay for their items. Only one employee on the register. There was an issue with the customer at the register, so we all waiting a long time. When I asked if she could call someone to open another register, she said "all employees are helping customers." However, there was someone just working on the magazines right behind us all in line, with no customers. Poor customer service. I think I'll try AC Moore down the road next time. read more

This Michaels moved two plazas down from original spot many months ago and it was a genius move. It's right near Panera added bonus and is new, clean and bright! I love the new layout and store. I don't care who you are when saying I'm going to Michaels to get just sewing needles you do not I repeat you do not just buy sewing needles. Lol. If your like me always have a coupon which is in their website(show cashier on resister and she will scan it, boom no printing coupon and you can do this in store while shopping). Yesterday they where having a huge sale on buy any frame in store and get any 2nd frame free. Obviously I took part in that sale as I'm a huge picture taker! So score. Staff is friendly, always busy but the cashier are very fast which is nice even if 7 people are ahead of you. Ample parking. Sometimes you have to look for staff on floor. Also they have craft classes. Haven't taken part myself but looked cool yesterday with big bow wreath class. Holiday section is good it's to right of store when you walk in. Crafts are in middle/back, sewing/knitting left corner, frames front left and registers right wen you walk in to left. Prices are moderate and better then most craft stores. Remember use that coupon! read more

Every time I go to this location, I seem to get the same unhappy cashier. There is a blonde girl who works there who is extremely rude to each customer. Basically she makes everyone feel bad with what they are purchasing. The girl looks no older than 17, so maybe this is a job her mom made her get? But honestly, no one is buying anything for her so I don't know why she needs to comment with the eye rolls. The customer service is terrible. I don't Understand why this girl has such a bad attitude. She started an argument with me because she saw i was buying yarn for a blanket and said that I can't crochet and that it isn't fair to use my boyfriend's money. I have a career and make good money. I was using MY MONEY to purchase. That is really none of her business though. This is the first thing she says to me. I let her know that it's not her business and that I have my own money. she rolled her eyes at me and continued to question my boyfriend. He just told her to not worry about it and just cash me out. It was so personal that I had to ask her why she worked at a craft store. I only went there because it was on the way home from my work, but i just won't go there anymore so it isn't a huge loss. I honestly don't understand how she still works there. Unfortunately this does not let me give a zero rating. read more

Maybe it's me but since they moved to their new location I'm not impressed. The yarn department looks like an after thought or an obligation - let's just carry enough to say that we do. I won't be rushing back here. read more