Service and knowledge is top notch. Best selection in the valley. Definitely worth a visit!read more

Used the last bit of my available funds to try and get myself a model from a place called Andy's…read moreHobby Headquarters in Glendale, AZ, from their online store. I was excited, it was a kit I had been hunting for quite some time, and I thought I would finally have one in my collection. I paid for shipping, and it was sent USPS Ground Advantage, with insurance. USPS decided to deliver it to the wrong address, and to absolutely no one's surprise, it vanished. USPS informed me that the shipper has to initiate a claim, it is not something I can do, and they gave me a letter admitting the mistake and that the package is now lost. I relayed this to Andy'sHHQ, and they didn't respond. In fact, due to their sluggish response to the situation, they are now sold out of that model, so even if refunded, I can't get it any more. I reached out to Andy'sHHQ again today, only to be met with an excuse about how they aren't responsible, they shipped it, so if it is lost I have to deal with the USPS. But the USPS already told me I had to deal with the shipper. This "hobby shop" clearly isn't trustworthy in any way, and that angers me because I have sent a few people their way after I had ordered a couple of times and had no issue, so I thought they could be trusted. Now I look bad if any of those people don't get what they ordered and paid for. It is truly a sad world we live in where any retail company feels like it is perfectly acceptable to ignore the actual customer just as long as they say they have no responsibility once anything ordered online leaves their store.

The place is legit! Hands down the right place to go for…read moreTraxxas parts The shop owner is down to earth and doesn't treat you like an idiot like some other shops do. Definitely 5 star shop for parts and customer service.

I would avoid this location. Bought at LaTraz Teton on Wednesday, charger "fuse" went out…read moresupposedly. When we my wife took it back up today to inquire and seek assistance, they said it was our fault and to go buy a new fuse. They obviously don't know customer service and how to treat customers.

Weak. I came in looking for some sanding tools and the guy behind the counter could not have been…read moremore disinterested. He even discouraged me, saying "well we only have sanding sheets", which was the answer to my question, "where are your sanding supplies?"... to which I then had to ask again, where are they? At about that time another guy appeared from 'round the corner and helped me. They had much more than the first, uninterested employee let on. Once I went to check out I went back to the uninterested employee, who had been behind the register. He rung me up then unceremoniously stepped back from the counter and went, "Okay, there you go.", leaving me to awkwardly reach forward and grab my jumble of items I'd just paid for. The prices were fairly high, and given the fact that I felt uncomfortable asking a simple question and then made to feel even more awkward actually purchasing something...yeah, I just don't think I'll be back.

I dropped a remote control car off 3 months ago, and they job out their repairs to someone who…read moreworks on them. I have never received an update unless I sent a text. Each time I was told he was busy, and would get to it!! Today I received the same comment, regarding how busy he is. Would highly recommend not doing business here! I waited three months, and finally told them I will pick it up!! I will search for somebody interested in doing business!!

A great locally owned shop with a kind, informative owner! I was in search for a specific primer…read morefor a sculpture I am working on and he was able to also give me a recommendation for something that might do a better job, as well as some suggestions for other materials to consider for future pieces. This year I am trying to really commit to shopping locally for things and I'm glad to find a place that has much of what I need for decent prices. I also always enjoy meeting folks who have knowledge, expertise and good salesmanship. Looking forward to returning for my next project's needs!

I called ahead of time to find out about model ships and the owner was helpful and answered all of…read moremy questions. As a first time shopper for my aunt who enjoys this type of hobby, they had a variety of items such as military planes, tanks, battle ships, and subs too. I enjoyed the display of all of the models to look at as they had many types of cars, trucks and more. It felt personal as this is a privately own established business that I enjoy supporting and contributing too.

Wonderful place people are super nice and will to answer your questions! Highly recommend this…read moreplace!

Very small, yet well stocked store by the food court in the mall. The employees were super…read morefriendly and very helpful. They are all knowledgeable hobbyists themselves. Prices are about average for a store; more than online, but typical for a store.

Lovely, easy breasy experience card hunting here. The folks are always nice, never pushy, and…read morethere's a great selection of new sets, vintage EN/JP singles and graded Pokemon cards. They also have binders with less expensive cards which has been great for filling out sets I am trying to complete!

Super nice people! Very informative and helpful! The card selection is amazing! Not overwhelming or…read moreoverpriced! will definitely be coming back to purchase card packs soon. The duck race they have at the counter is super fun and so worth it. Come here if you're trying to have some fun while shopping for your dream Pokémon.

My first time going, and it definitely won't be my last!…read moreThis store was amazing and with friendly helpful staff. I went in looking for parts for my T-Maxx and of course they had them. Even picked up a bottle of Nitro and a can of paint. I will tell you. Hard to not spend all your money in that store. They have everything!! Looking forward to needing to go back!

Super kind service at first…read more Being an inexperienced 14yr old I brought an item in to get a wire soldered. They said they could do it and when I got it, it was messy and weak. I took it home and when I assembled my model , it turned out one of the components was damaged (near the wires that were soldered) It cost $50 for a new one and they said that they weren't at fault and turned me down. No compensation... Pretty disappointed, as I don't really have a stable way to make money at 14...

I haven't been to an old school hobby shop for RC cars in a while. Seems like they were all going…read moreout of business with the rise of Amazon, etc. Hubs is really into this so we stopped in after eating at Little Snitch on Sunday. What a cool set up! Lots of rock climber stuff. I loved the mini track in the back of the store the best. Walls of parts, body, and paint as well as displays and collections. Owner is friendly.

Didn't end up purchase anything yet but let me tell you what a cool place. Their inside rock…read morecrawling track was awesome to watch, they had a competition going on. They were able to answer all my questions and help guide me in the right direction if I ever do get into the RC sport. Great selections from beginner to advanced, plus everything seemed to be priced somewhat reasonable compared to what was online! Such a huge selection too it was awesome!

Nice store, loved the classic Warhammer and 40k boxes decorating those sections. Friendly staff!read more

I was seriously underwhelmed. I walked in and slowly walked to the back of the store taking in…read moretheir stock of games, which was largely Warhammer. I currently play DnD on Discord, but was hoping to find an in person venue. Not 1 person greeted me or asked if they could help me. For me, personable service is every bit as valuable to me as price and this place failed....

Some of the gals had an after hours party at She's Crafty. What a fun and creative store!…read more You pick a wood design. It gets sanded by the nice mother/daughter staff. While it is being sanded, you decide if you would like to stain or paint your piece. Some of my gal pals had an after hours party at She's Crafty. What a fun and creative store! You pick a wood design. It gets sanded by the nice mother/daughter staff. While it is being sanded, you decide if you would like to stain or paint your piece. I chose to make a wooden tray. I had Prepared in advance and taken some artwork to decoupage on to the tray. After carefully painting two times, I was then ready to decoupage with Mod Podge. Mission accomplished. Three of us made trays, others did plaques and one gnome. Fun, fun, fun! Great group activity. They have an Open Studio time. Free parking outside.

Had an amazing time celebrating our best friends birthday! The conversation never stopped while we…read morewere there. This mother and daughter team are awesome! So many different crafts to choose from! Highly recommend it!