Never in the history of a Target run has this happened to me!…read more Hold on... it's a good thing that happened. So I'm here for my drive up order and I tell Target I'm on my way (via the Target app). I'm literally putting in the number of my parking space and the employee already has my stuff on a cart ready to load! All I have to do is open my trunk and show him my code.My target run was done in under two minutes!!! If you've not used Target drive up and said you're on your way you are missing out!

Customer Service (Guest Services) doesn't answer the phone! They disconnect the call.read more

I used to bring my kids here when they were much younger back when the store was located in…read moreAlgonquin I hadnt visited the Crystal Lake location so I decided to take my kids there yesterday I was pleasantly surprised by the variety and number of items they had available My kids ended up buying quite a few things and really enjoyed their visit

I didn't realize I left a review 4 years ago with 5 stars, but I am updating my review after a…read morerecent visit. I came here to find discounted items for my kids, but YIKES! The prices here are outrageous. I actually couldn't believe the cost of everything here - you may as well just go to the original retailer.

Amy was wonderful today! I wanted a pair of stud earrings but already have most of what they have…read moreto offer. Very hospitable and was given a bottle of cold water on a very hot day! Thanks Amy!

Expensive junk. I bought Brighton belts at a premium over other belts. These belts do not last…read morewell. I had to throw one away it deteriorated so much. Another I have to do minor self repairs periodically. Their warranty has gotten worse and they look for excuses to ignore the warranty like "you bought it on sale so there's no warranty." I've seen lightly used shoes have major repair needs in just months. No wonder Brightons are going out of business all over the country. Good riddance. Oh and sales people are often pushy at Brighton stores and will insult your children and parenting at the drop of the hat even when the child is polite, respectful, even trying to help.

I volunteer for a nonprofit + I worked with Kendall to get some items donated for our charity walk…read moreraffles. Kendall is such a kind soul + is very knowledgeable about events. Kendra Scott has a meaningful philanthropic endeavors + some cute jewelry to match!! Today was my first visit on site to a KS store + I can already tell, this will become an addiction. They have such dainty, yet high quality items, for all seasons and occasions. Beautiful location as well!!

Visited on 5/1. Needed a replacement back (wire / hook style). Associate said my earrings are old…read moreand they don't sell the parts. Literally could not be bothered. I did some research and these are sold online at KS as well as many other stores. I guess if you are not waking in to drop some cash, customer service is non-existent.

The customer service was better than any store I've been in a very long time. All the associates…read morewere very welcoming and asking if we needed help. Not that we needed any help, but my wife and I were very surprised at the effort given by the associates to be helpful

I have been an avid shopper at five below since I was a kid. Always had good experiences there…read more I've been living in McHenry all my life and I loved the previous five below. I had gone to the new location for the first time a couple of days ago and I was greeted and aided with pristine customer service by the employees. However, it was evident that the manager was quite overbearing and hard to deal with when she was communicating with her employees. Additionally, when I asked her for help, she was extremely passive aggressive and implied that her job was more important than my request. Five below is just not what it used to be. 1/5 stars from me, would not recommend

Great Service , large Selection, and great prices…read more I would highly recommend them if you are looking to purchase materials for your kitchen, bathroom, or flooring needs

We designed an entire bathroom around a tile displayed in your store, only to be told it has been…read morediscontinued for over a year. There was no signage indicating this. Staff confirmed many items on display are no longer available and said room displays won't be updated until March...despite it being January. Displaying discontinued products without clear notice is misleading and wastes customers' time. Why are unavailable items shown for over a year, and why aren't they clearly labeled?

This is my favorite store in Long Grove! Merchandise is "within reach" as far as pricing goes, and…read morethe selection of gift ideas is endless. The owner is lovely and always so helpful! I love that i can have a gift wrapped at no additional expense ... a lost perk in most specialty stores nowadays! The customer comes first and it shows!!

They have a lot of nice merchandise, but it's brands you can get other places or online. I say this…read morebecause I'm never greeted when I walk in, the ladies working are behind the counter and not friendly. Today went in because I was at the Apple Fest. I realize a lot of people in and out but no one talks to customers. I've bought Nora Fleming, jewelry and stuffed animals. But I think I'll take my business elsewhere.

I'm a little intimidated by hardware stores but needed to fix something and I didn't know what I…read morewas doing so walked in and looked for help immediately. Candy assisted me and was wonderful! She thoroughly explained what she thought the problem was, found the part that I needed and then explained again how to install it. She told me to hang onto my receipt and bring it back if the part wasn't the right one. Extremely kind, courteous and helpful! And spoiler alert - the part fit perfectly. Five star service and I highly recommend this Ace Hardware store!

The owner replied but he didnt read my complaint well. It had nothing to do with emails but USPS…read moremails. I got the coupon via this way. With that said, i dont want to go to the post office to tell them my experience at Ace because of their mistake. It is like how this is being treated as passing the buck to another to rectify the situation. No thank you.