Maria Rohn she was the best I needed help and she had came you me in a instant it was good time at this Michael's because of her I will definitely be coming back again just to see her overall, this very great experience. I thought it was going to be a very hard time, returning an item that I already have open, but she had helped me and did her job I can say. read more

Plenty of parking . The store is always fully stocked and clean. The lines beat be a little long but they also have three self checkout stands . This is my only go to place for arts and crafts supplies and as a teacher I'm always in need of numerous supplies year round read more

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Got everything I need was completely satisfied! The cashier made everything smooth & best of all I was able to customize what I wanted with all the items I got . They had everything I needed Found the Prices of Tshirt Reasonable - read more

Michaels - Arts & Crafts Near Me - Inglewood, California

Stopped by to pick up some items for a project. Found everything I needed and the staff was helpful. At the register they had $10 sealed grab boxes. My daughter ended up purchasing two thinking they'd be filled with off season items- maybe a craft kit or something like that. Even the cashier said it should be off season items. When we got home and she opened them... box 1 was filled with three kid periscope building kits. Three! She opened the second box and sure enough- three kid periscope building kits. Why would the staff fill a grab boxes with the same product- twice. We were so disappointed. Who thought this was a good idea? I know a grab box is risky but this was just lame. read more

I love this place! It's a fun place to get lost in because you never know what you're going to find. I came in for two buckets of perler beads, and eventually walked out with embroidery floss, paint, and picture frames. Download the app for discounts! read more

This Michales has the worst customer service I have EVER experienced at any store. The store was near empty and I had only few items and went to check out. The super rude person having a bad day behind the desk, JORDAN T. was blowing up balloons and ignoring the checkout registers. I waited until she had finished like 3 balloons and finally caught her eye. I said I would like to check out, she said the machines are over there. I'm not comfortable using the self check out and asked if she could ring up my order, she said "NO" and walked away to go back to her balloons. I said, "Really? You are not going to ring up my order?" She said, no again and said that I had an attitude... So, I figured out how to do the self check out, and then talked to the manager and got the info I needed to make a complaint. This is a really bad store and I will never go there again, and I will probably just shop at "Hobby Lobby" or "Blicks" instead. read more

Self check out lanes closed. Only 2 cashiers available and the line has like 40 people in it. Ridiculous.

This location has never failed me! During the pandemic. I order a lot over the internet and my order was ready in about two hours for pick up. My purchase was brought to my vehicle and I was thanked for my purchase. Recently 8/19/23 I was in the store and wanted to take advantage of the purchase one and get the second at half price on the picture frame, but that sale didn't start until a few days later. The sales associate gave the date of the sale. I'm learning a new craft, so I came in to see how much the items are and I located 50% off deals on these items. The sales associates in the store are great with assisting you to locate items and ideas. The price and quality of merchandise are great. I like the layout of the store. read more

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I was quite perturbed yesterday when I went to the self-service check out. Rather than the cashier helping other people That she should have been checking out at her register, she came over very pushy like. Ringing my stuff up without me asking her to. As if my Gray hair was a problem and she needed to rush me out. And holding up her growing line. I didn't ask for her help nor did I want it. I didn't say anything to her because I knew I was going to do Google ratings and Yelp! But what piss me off the most is while I was getting my coupon she used hers. So, who's getting my rewards her or me? I feel like I was cheated and pushed out of the store. God I miss Joann's. Looks like I'll be shopping at Hobby Lobby from now on. to heck with those Michael's rewards. I never felt so disrespected...!!! You lost me as a customer. Wish I could have given you half of a star. read more

Do yourselves a favor and don't order from this micheals. I did an online order for pick up in store on Monday. I got the confirmation email saying i'd get an email when my order is ready for pick up... pretty basic. Usually I get notified the day of if not the day after that it was ready. I waited till Wednesday & still nothing so I called the number of the store on the confirmation email.. out of service. Called the number when I looked it up on maps... no answer. Called it again... still nothing. 4th time some lady answers tell her what's up n she puts me on a short hold then asks me something I can't hear so I ask nicely like actually nice and I say, "sorry did you ask for the confirmation number?" And she says it again (it's so muffled!) I say, "sorry I can't really hear you can you repeat that again" and she says it like she's talking to a toddler trying to sound out the sy-lla-bels and says "What's- the- name- on- the- order" she was clearly annoyed when there was no need to be and I said it back in that same tone," Meh-kay-luh" like girl all you had to do was speak clearly and slowly into the phone the first time around instead of acting like your the damn man at the auction sale...and she says like oh yea the order was canceled because we're out of stock and I was shocked and said uh okay like where was the email notifying me of that?! Literally has never happened to me b4 n I stay ordering from Michaels. read more

Horrible service, horrible attiitudes, and horibble organization. Had my business flags sent here for pickup and when I arrived the store was empty but it to the clerk twenty minutes to find the package. After waiting those twnty minutes I only received one of the packages and then three days later received an email that one of the packages were returned to sender. Called and spoke to Maribel and her customer service and attitude toward the lack of service provided was subpar. read more

This location is the worst. The employees are totally indifferent and/or unfriendly, and I spent five minutes pressing a help button until some passing employee told me, "Oh, that's broken." I heard another woman ask an employee what aisle something was on, and the employee said, "Oh, I don't know anything about the aisles." WHAT?? You'd think I'd have gotten the message from that and run away, but I still put in a custom framing order a couple weeks ago, and the woman who helped me (I use the term loosely) was clearly annoyed at having to take my order, and I guess that showed in how the order came out. I picked it up today, and it had the wrong mat. The order was for a birthday present, so now I'm stuck giving the picture as-is, with the wrong mat, which is highly disappointing. This time, the woman behind the counter was at least pleasant, but she knew NOTHING. Not the pricing on the mats, not the reason why I got the wrong one, not even when the framing manager would be on site so I could talk to them about the mistake. I asked this woman for a discount since I paid for one of the priciest mats they have, and they gave me a cheaper one, but after staring at her computer for five minutes, she declared the mat I ordered and the one I got were the same price. (I doubt that. I wanted to hop the counter and see for myself.) Anyway, the takeaways from all this? The unspoken messages this location conveyed to me? They don't care at all about training their employees to give good customer service or even to have general store knowledge. Also, I paid top dollar for a messed up framing order, and there's not a damn thing anyone within their organization will do about it. I feel ripped off. Obviously, I'll never come to this location again. read more

I went in yesterday, looking for some crafting materials.. I had great customer service from Alexis. She was awesome and so patient we searched for what I needed however did not find. I told her it was OK no worries I'll check another place, because another customer needed her help as I was going to check out, she found me at the register and said she found what I was looking for.. she gave me three different options. I took the one that I wanted. She didn't have to do that but she knew how much I really wanted that and she found it for me. I appreciate you Alexis. Thank you so much. I hope you get the recognition that you deserve. I will definitely be back at this location read more

It was a great day to have FAITH! The other day I bought some items from this store and the cashier Faithe was amazing. She greeted everyone that approached the store. She even made sure everyone felt welcomed. When I needed help locating an item, she radioed her co-worker, and he directed me to the correct aisle I needed. read more

Best Michael's in LA! HUGE selection, the merchandise isn't trashed from returns and people fidgeting with the floor products. It's not frequented too much by the community....a bit of a hidden gem. I go out of my way to drop in this location. read more

Michaels - I'm so happy! Had the frame I've been looking for! - Arts & Crafts Near Me - Inglewood, California

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I came to this Michael's specifically to buy a Halloween themed doormat and I can out with so many cute Halloween goodies, all reasonably priced. I was overjoyed with the size of this Michael's. It's so big and everything is nicely separated into types of crafts. I could honestly spend hours in here. The staff was friendly, but there was an unusually long wait considering there was a cashier at just about every register. A lady in front of my got frustrated and set her things to the side and stormed out. I wasn't in a rush and had nothing to do so I didn't mind the wait but I can understand how this can be frustrating. I love all their coupons, I just quickly hopped on my phone while in line and pulled them out. I threw my receipt out but I got a mini happy planner, stickers for said planner, a brush pen, a garden decoration, the doormat I came in for and two cute pouches (one halloween themed and one that clips onto the planner) and extra planner filler paper for a little less than $30. The planner alone is normally $20 and normally the doormat is $20 so I think I got some pretty great deals. read more

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No one to help you find anything, the employees look at you like you got three heads and don't acknowledge you!!!! will never shop here again!!! read more

I was getting ready to complain about their entire empty thread shelf and the lack of clerks for customer assistance. Then I read some of the other reviews. They echo my sentiments. I came to this location since I was in area. I needed some thread. I could not find an available clerk for about 5 minutes of searching. I bet if I would have simulated shoplifting, I wouldve gotten someone's attention easily lol. This is ridiculous. Store aisle signs don't help. When I finally got a clerk's attention, she was nice and actually helped me find the empty thread shelf lol. Luckily, I found three of the exact thread types and colors that I needed. They were on the next aisle where someone left them. Check out was with same clerk. Does anyone else works here??? She asked me did I find what I was looking for. I told her yes. I got a 40% off coupon that was generated after my purchase. I will be back to redeem it. I just hope that what I want will be in stock. read more

Michaels - Today's purchase came with a 40% off coupon that can be redeemed on my next purchase - Arts & Crafts Near Me - Inglewood, California

Typical Michael's store with a good selection of craft items, specialty baking supplies, framing stuff and silk flowers. Line wasn't too bad when I was there, and I found what I was looking for without difficulty. There are so many fun things here it's hard to get out of the store with only what I came in for. Clean store, well stocked aisles. Polite, professional staff. read more

This michaels is the worst for finding products needed. I really try to avoid going to this location due to the organization and the line is sooooo long every time! My husband has to run in line when we get there while I shop. The line here always looks like Black Friday, I think they need more staff they don't have enough registers open (only2 at a time) and no one to answer questions about where to find stuff. read more

Michaels - No one was there to help me so I hope this works - Arts & Crafts Near Me - Inglewood, California

This store is always well stocked, the employees are very helpful, I would recommend this store, and if the item you are looking for is out of stock they will either help order it or tell you where it is in stock, read more

Michaels - Great easter finds - Arts & Crafts Near Me - Inglewood, California

Ok, location. A little unorganized and messy but you will still be able to find what you need.

Seriously, how does this store stay in business. The store is a mess. Supplies are dirty and make sure it's not open/used before you purchase anything. Staff is so so you may get lucky one day and find someone who can help you. Check out is usually only one person, two cashiers if it's busy. Seriously, this store is my last resort. I can't think of anything positive to say about this store. read more

Michaels - Only one line opened as usual. - Arts & Crafts Near Me - Inglewood, California

This store location would have received five stars from me from previous visits but this rating is based off my experience during CoVid. I appreciate the fact that they were open and that they set-up curbside pickup. What frustrated me and cause me to rate it with four stars is the fact that they offer this service but didn't live up to it. I could even understand if those curbside service was done between certain hours but this wasn't the case. Everyone was led to believe that if they ordered online the product would be brought to their car after ample information was given over the phone concerning the purchase. Many customers found themselves standing in line waiting for something they pre-ordered and complaining that no one answered the curbside service phone. Employees by the names of Karla and Angelica were awesome. They understood the complaints and try to retrieve our purchases as fast as they could to keep the line moving. Honestly though, that was slightly inconvenient seeing that most people expected this service after getting off work. Other than that, I'm very happy with Michaels and their products. It's the place to shop to bring out your creative side. read more

The service is slow. I used to work at Jo-ann's so I know its not that difficult to ring up people. I should have been rewarded for my speed and agility. I could get a customer in and out with crack head speed, all that with a smile and suggestion in mind. I shouldn't hold people to my high standards.....Also, I wasn't impressed by the lack of enthusiasm as the cashier put my glue in the bag. -_- read more

Michaels - Arts & Crafts Near Me - Inglewood, California

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the balding guy with glasses that looks 40 ish at the photo framing section is a douchebag, dont bother asking him for help on where to find anything bc he has a little attitude problem and talks to you like youre stupid for even wondering where the precision knifes could be :p but everyone else on the floor and at the registers were super nice! read more

Amazing! My son came to me with his rubric for his science project due on Thursday. He told me he needed paint and styrofoam balls and LOTS OF STUFF! I immediately went to Amazon Prime. Unfortunately Amazon wouldn't be able to deliver until tomorrow by 9pm, that's too late!! I panicked! I went to Michael's website to order the supplies thinking now I've got to find the time to pick it up. Guess WHAT?! Michael's delivers SAME DAY! Yay! I received all of the items in less than an hour! So dope Michael's! Well done!! read more

I was on crutches and the manager Daniel was at the door and saw me coming. The store was reaching capacity and he held the last spot for me so I did not have to wait in line on crutches. When I got the items I needed, he directed me away from the line and had me stand near a register so I could be helped immediately. When the register where I was was taking longer than anticipated, he called another cashier to open a register just to help me. It is rare to see that level of customer service, especially for people who are disabled. I really appreciate all that he did on a day where I was really tired and having a hard time managing on my crutches. I will always come back to this Michael's. Thank you, Daniel and staff!!! read more

This store is junky and the manager Michelle has a horrible attitude. Corporate please hire people that don't look and act like they hate their and the people in it! She's is a horrible example of customer service!!!! All I was looking for was gift boxes ... smh read more

No soap, no napkins for restrooms. Then customer Jannette didn't even acknowledge me when I asked her if I could have some soap for my hands??? She was so rude I swear read more

I love going to Michael's. They have all kinds of crafts and decorations for all of the major holidays as well. The price can be a little steep but they have frequent sales and specials. Stop by, get your craft on and check it out. read more

Had to return a lot of items at a semi busy time for the store. Cashier Michael delivered such excellent customer service, I had to tell the manager. Thank you for your patience and good attitude while working with me. read more

The employee by the name of Justin was truly respectful and helpful to me the moment I walked into the Michael's in Inglewood store this evening. Wow! Honestly, this is my new favorite Michael's craft store location. It is pretty clean, and I am pleased with their extensive Holiday items. Thank you again so much for your help, Justin! read more

I like Michaels. This was my first visit to this location. Everytime I go to Michaels I feel "crafty." I am giving 5 stars for customer service. The employees were real helpful especially the cashier Trifari. She was very friendly and provided EXCELLENT customer service. I will return to this location. read more

Something is very wrong when you go into a huge craft store like this looking to buy a Thanksgiving wreath or anything relating to Thanksgiving and the staff which were very helpful and nice telling you they do not have anything and where to go, this holiday has not even came... what a shame how a lot of store's like to hurry up this holiday to get to Christmas, this store had Christmas decorations outside, from the front to the back of the store I mean every nik" n Cranny had Christmas Items and with the smell of Christmas too was in the air. read more

Seriously the workers in here have no sense of urgency. Chatting with customers beyond a greeting when there is a line is ridiculous.

Wow! I've never been inside a Michael's before. My little bro needed some styrofoam balls for some molecular model or something so we came here. This place is huge! They have tons of stuff from ribbons, foam letters, pebbles, marbles, colored sand, beads, frames to sea shells! All just waiting for a creative mind to combine them and create some spectacular piece of art or something LOL We found everything rather quickly. All went pretty smooth until we got to the register, a long line to pay! Fortunately the cashiers were fast and we were out of there in no time. read more

Went in this location to purchase a gift bag. Left out with one of their artificial trees. Michael who was the manager on duty was beyond helpful. Such a nice and patient young man. Thanks to him, I left with the tree I have been looking for.!!! read more

I came here to inquire about custom-framing options. There was no one standing behind the framing desk in back so I waited a few minutes for someone to finally help me. The staff in this section seemed pretty unprofessional. I inquired about the custom framing services and was told it takes 2+ weeks! For a fee, I think around $35, you could have it ready sooner, in about 1 week or so. No thanks. read more

I've been to a couple Michaels and this store seems to be under staffed every time I visit. If you have a question, consider yourself lucky if you see a soul walking by. A lot of their merchandise is over priced, so download their app and use your discount. Store is a bit messy, and I am sure is due to minimal staff scheduled. read more