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Michaels

3.2 (6 reviews)
Open • 9:00 am - 9:00 pm

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Knitting B - Fingering weight Noro Ito!

Knitting B

3.9(19 reviews)
3.6 mi
•$$

The service, selection, value and very friendly, helpful staff, keep me coming back. It's a little…read moretrek for me, as I live in Chesterfield County, but it's always worth the trip.

When it comes to yarn in Richmond proper, this is definitely a place where you'll find a wide…read moreselection of prices, brands, colors, and textures. Considering that there are only two other yarn stores in the greater Richmond area, it's nice to know that there's something for everyone if you're in Richmond proper. You may also find a range of customer service. The first time I went in, I felt very welcomed by the staff members and they answered all of my questions. I was happy to make my purchase. This is what prompted me to return. The second time I went in, the staff member at the register was chatting with an exiting customer about the election. I don't mind a political disagreement or difference but I do mind vindictive racially charged whispers. If your hand is over your mouth as you gleefully lean into your inner mean girl, a part of you knows that what you said isn't entirely classy. Your candidate winning does not excuse bad manners or a lack of decorum. However, it's low form to wish the losing candidate ill, and to hope that they go back to the hole they crawled out of. Wow. It just goes to show that age is not associated with class. Folks are entitled to their opinions, but if you're a staff member hoping to make a sale, it's probably best to keep that under wraps or at least away from your workplace. Not classy, not demure, not mindful at all, and definitely not the kind of behavior that would make America great ... at any point. Note: I do not believe that this staff member reflects the entirety of the others. I do think that, had it not been the day after the election, this person may have been less likely to be less mindful of others in the store. That said, big moments in history do reveal our true character, and I hope this staff member takes the time to be more empathetic and aware of their surroundings the next time they are at their workplace.

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Knitting B
Knitting B - Our new sign goes up!

Our new sign goes up!

Knitting B

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Michaels - Rick loading my cart after dogged search for product!

Michaels

3.0(2 reviews)
0.0 mi•Willow Lawn, Near West End

I saw an online advertisement yesterday for a certain product at Michaels located at Willow Lawn,…read moreRichmond, VA. When at the store, I could not find the product and asked an associate for help. The associate was in a completely different department and very busy. However, he stopped, directed me to where the product SHOULD be. Not finding it, he took the time to go to the back storage, again, coming back empty handed. Before I knew it, he had accessed a ladder....went down various aisles, looking in boxes stored high up and labeled with only SKU codes. Still nothing. At this point, I politely let him off the hook by thanking him; but he persisted. After at LEAST 15 mins of dogged searching, the product was found! The associate at the Willow Lawn was named RICK. He very well could have been the manager? I have NEVER EVER seen such dedication to customer care and wanted to take the time to give this review in hopes that someone at that location shares this with him.

It takes me about 25 min to drive to this location, the closest one to me. I arrive and see sign…read moreover the front doors saying the power is out. I can see lights on inside and when I call the phone does nothing but ring. So is the power out or did whoever was working this afternoon just decide to go home. As I sat there trying to call inside the store, at least 6 separate customers walked up only to turn away when they saw the sign.... Pretty ironic that none of the other businesses on either side of the Michaels had power out... I hope that whichever associate was working this afternoon got a nice lunch break in l o l

The Toy Guys

The Toy Guys

4.8(4 reviews)
0.2 mi•Willow Lawn, Near West End

I've been searching for Lego sets on my grandsons Christmas wishlist. Last year we gave him a…read morefairly large Harry Potter set. Little did I know it can be connected with four additional Harry Potter Lego sets to make a grand display. So of course he wanted the complete collection. One of the sets is no longer produced so I searched eBay for that set. While I was searching I had also written down info on the other sets and what they would cost if I purchased them on Lego.com I found a great deal on one of the sets from The Toy Guys. It was listed in new condition. I am fairly pleased with the purchase however there was one small tear of part of the front card box. It doesn't affect the set and will be easy to disguise when I tape a label to the box. Overall I would purchase Legos from this business in the future.

Looking for Funko Pops! They have chases, grails, combos, old one and new ones! And sometimes even…read morespecial release ones. Follow them on instagram and Facebook for daily post and updates! "The toys guys" in Richmond Va.! Swing by this local store, owned by a local family! Support small businesses everyday! They have a $5 wall, perfect for the kiddos who can't leave them in a box! This is the spot in Richmond Virginia. Looking for retired LEGO sets, LEGO mini figures, new and old! They even have a big bulk bins you can pick through ! At a competitive price compared to big box stores! Swing by and talk to Matt and Danielle! Check out their eBay store, they ship all over the USA! Friendly staff, friendly pups, They buy funko collectors, The buy LEGO collections, in box, out of box, in a plastic tote, swing by and see them today! Awesome store!

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The Toy Guys - Picture posted on eBay

Picture posted on eBay

The Toy Guys
The Toy Guys

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Michaels - artsandcrafts - Updated June 2026

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