1. Brick and Mortar Mercantile

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Richmond, VA

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Brick and Mortar Mercantile

3.9 (14 reviews)
Closed • 10:00 am - 6:00 pm

Brick and Mortar Mercantile Photos

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Anthony F.

Fun store with interesting and funny products. Great novelty items for gifts or for yourself. Tee shirts, mugs, books, posters..... etc. I can't provide input on customer service since I didn't purchase anything this visit. I will say that I wasn't greeted but I feel that a store like this doesn't require a greeting. I believe a majority of people visiting are mainly just browsing so greeting everyone might be overkill. I'm not sure whether the prices of these novelty items are where they should be. I'm a "Big Foot" enthusiast and did notice a cap with Big Foot on it which was $39.99. That price seems high but I'm not sure if that's just an expensive brand or they just marked it up higher than they should have.

Camryn G.

Cute little store of trinkets and odds and ends. Greeted by the workers which was nice. As far as pricing goes, they're what you expect from a boutique kind of store. Got some nifty things, great store for gifts too.

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Pinkeln G.

Awesome little shop with funny things. Would recommend stopping by if you're in Carytown. Also, I probably should mention this is not a family-friendly store (look at the pictures I posted) They even had a piano that customers can play. Cool store.

Secrid Wallet
Maria R.

Came in with a friend who loves this shop and despite not having any intentions to walk out with anything I found their wallets calling my name. I spoke with the associate named Ruby and she was so kind and helpful! I left with a Secrid wallet for myself and enjoyed smelling all the delicious candles. The place is definitely not meant for cheap gifts, but it's cute.

Leah was really helpful, nice, kind and friendly. She remembered us every time we came back in with a warm hello and a smile on her face. In addition everything in this shop will make you smile and won't leave your wallet untouched. Every time you come back you'll find something new that you want and I promise you Leah will make you also leave with a smile. But also the rest of the staff is very kind and helpful. Also the birds are worth a visit as soon as they get their new cage.

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9 months ago

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2 months ago

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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3 years ago

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5 years ago

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4 years ago

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2 years ago

Amazing Customer Service! Morgan and her team are so helpful! I had a complex return out of the area and she was a gem! Thank you!

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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Peter-Blair

Peter-Blair

3.9(11 reviews)
2.5 mi•Three Chopt, Near West End
•$$$

Looking for a colorful tie, a preppy belt, or a classy dress shirt? Peter Blair's the place to go…read more It's not cheap, but the items are high quality and will have the dapper dude in your life thanking you. I was on the search for a tie for my dad for my upcoming wedding, and knew that I wanted something bright and fun. Peter Blair was the first spot I thought of, and the first place I looked. I saw a few options I liked, and one tie I loved, but I decided I needed to do my due diligence and look elsewhere before pulling the trigger. Well, a few hours and multiple stores later, I wound up back at Peter Blair. I purchased the original tie that caught my eye, along with a colorful and fun pair of socks to complement the neckwear. I appreciated that the sales associates welcomed me when I entered, but when I told them I was just looking, they let me be. No pushiness or pressure to purchase, which of course made me more inclined to buy something. I was also uber impressed by the wrapping skills of the staff! They did a seriously professional wrap job with beautiful light green paper. That makes my gift-giving job even easier! I'm sure I'll be back when I'm on the hunt for new duds for my fiancé, and I definitely recommend this spot for solid neckwear.

By far the worst experience I've ever had with a tux rental. Got my measurements completely wrong…read moretwice, tux fit terribly, and three of the seven groomsmen in the wedding had similar or worse issues. When we called them to find a solution, the employee who picked up immediately went on the defense, said "it's not our fault," and didn't even offer to help us find a solution until someone finally convinced them to help out. Rent your suits or tuxes from literally anywhere else.

Alton Lane - Richmond - This is after two in-person fittings. The shirt is too large, too long, too baggy. This is not tailored in any way.

Alton Lane - Richmond

4.0(21 reviews)
2.5 mi•Three Chopt, Near West End
•$$$

I worked with Ryan on a bespoke shirt and it was a terrific experience. Low pressure and made…read moremaking choices (and there were a lot of options!) as easy and low stress as possible by adding some thoughtful comments along the way. I intend to return to get help with other wardrobe items in the near future.

Our two experiences with Alton Lane have been far from satisfactory…read more The first purchase--a suit and dress shirts, resulted in dress shirts post-tailoring that were an inch too small around the neck. This was never corrected. Because the rest of the fit was good, we attempted to order shirts again but emphasize the neck size needed to be accurate. Though there was a record of the previous order and measurements and we repeatedly communicated that all except the neck was perfect, entirely new measurements were taken. After tailoring, the new shirts are far too long and baggy, not tailored in fit at all. The tailoring is laughable and frankly I cannot see any body type fitting appropriately. We also ordered two suit jackets on the second order. The length of the arms was specifically mentioned during the tailoring appointment. Not only are the arms too long, but the body is awkwardly tight at the waist while baggy in the shoulders and arms. For the $$$$ price of these items, we expect a premium result. Instead we have received clothing that fits more poorly than what we could buy at a department store. We are contacting and seeking a refund at this point because we don't trust the fitting of the clothes can be rectified. The review before ours mentioned shipping out of state. Our second order was shipped. Upon opening, the box was poorly packed. The jackets and shirts were poorly and loosely folded into the box, not inside travel bags, and with no additional packing paper to prevent movement. The items arrived wrinkled, dirty with cardboard pieces on them, and had fallen off the hangers they were apparently placed with. For spending thousands of dollars, we are shocked. Again, less care and poorer execution than we would even receive from a department store. Update: Their customer service has not reached out nor responded to our email to them. At this point, it is like we wasted $$$$. Update 2: After a discussion with customer service where the fit was confirmed inaccurate, we were offered store credit and a virtual fitting. We asked for a full refund to which they did not reply. We don't trust that any additional fittings, virtual or real, would help Alton Lane do a proper job

Photos
Alton Lane - Richmond - The jacket was tailored by comically pulling in from the arms to the waist. This is absurd.

The jacket was tailored by comically pulling in from the arms to the waist. This is absurd.

Alton Lane - Richmond - Torn lining in brand new blazer.

Torn lining in brand new blazer.

Alton Lane - Richmond - Custom shirts and cocktails. Experience Alton Lane in your own private appointment.

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Custom shirts and cocktails. Experience Alton Lane in your own private appointment.

Shockoe Atelier

Shockoe Atelier

4.1(10 reviews)
1.3 mi•The Fan
•$$$

WARNING - THE NEW ADDRESS IS 1623 WEST BROAD STREET, RICHMOND. AS OF THIS REVIEW, THE ADDRESS ON…read moreYELP IS INCORRECT. Small batch denim which is made as well or better than any denim I've ever owned. If you're a "denim head" you'll appreciate the detail that goes into their products. From quality, Japanese denim, to lined back pockets, to leather pads in the rivets for ease of removing the rivets without damaging the denim if a repair is ever needed. BTW, FREE LIFETIME REPAIR on all their denim products! They'll gladly hem the jeans to change the inseam if you prefer something more custom for you. I drove over 90 minutes to visit the store and it was time well spent. (Glad my SO found the correct address and hours before I made the trip.) If you're into selvedge denim, I'd recommend giving Shockoe a try. With their repair policy, it just might be the last pair of jeans you purchase for many, many years--unless you're like me and can't resist buying "just one more pair."

I recently purchased a pair of jeans from Shockoe Atelier, and I honestly couldn't be more…read moreimpressed both with the product and the experience. From the moment I walked in, the shopping experience felt intentional and personal. They the time to walk me through the different denim options, fits, and fabrics, and gave me great insight into what I should realistically expect from the jeans over time, how they'll break in, how the denim will fade, and how the fabric will truly become my own with wear. That level of education made the purchase feel like an investment rather than just another pair of jeans. The craftsmanship is immediately noticeable. The denim feels substantial without being stiff, and the fit is tailored yet comfortable. You can tell these jeans are made with purpose and attention to detail.

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Shockoe Atelier
Shockoe Atelier
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Brick and Mortar Mercantile - menscloth - Updated October 2026

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