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    Michaels

    2.5 (6 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 weeks ago

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    Rasta Imposta - www.impostacostumes.com home page

    Rasta Imposta

    1.6(5 reviews)
    1.6 mi

    Terrible quality control. The assembly of my costume was upside down. Literally, the front panel…read morewas upside down and no one at Rasta Imposta caught it. Time to re-evaluate the QC Department. I ordered the funny novelty costume from Rasta Imposta through Amazon. As soon as I saw the front panel I put it back in the box and contacted Amazon to do a return. The front panel was attached exactly upside down. It was a shame as it was too close to our Halloween party to order a replacement. Even if I had time, I would've been nervous about a replacement. Who knows how many costumes were in the upside-down batch. Luckily, I ordered through Amazon so there was no hassle with the return/refund.

    Terrible customer service. We purchased two costumes and decided they would not be worn for our…read moreevent. I sent both costumes back following the company's return guidelines, only to receive a refund for one costume. I then reached out to the company to inquire as to why the partial refund. I received the following response from Jodi Berman: "Partial refund was issued because we determined the costumes were dirty, used and worn. Thus, ad written in out T&Cs, they cannot be resold and full refund denied." Firstly, this is false. The costumes were not worn, dirty, or used, as claimed. Secondly, their own return policy states no partial refunds, so the fact that I was refunded for one costume seems more like an oversight, and this nonsense explanation of "used, worn, dirty" an attempt to cover up their mistake. I will be filing a chargeback for the remaining refund that I am rightly due, but upon looking further into several other complaints against this company, it would appear they have very deceptive business practices. I would strongly recommend avoiding them.

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    Public Safety Unlimited

    Public Safety Unlimited

    3.6(8 reviews)
    3.2 mi

    Great service for members of law enforcement. If you want anything special, they will find it for…read moreyou.

    I am giving this business 2 stars. It's not that the staff isn't friendly. It's not that it's not…read morea convenient location. Because both are true. I visited this shop mid July for sizing for new uniforms. The new company I work for has an account here. My initial impression was great. The staff was helpful and helped me pick out everything I needed. I was informed that I would receive a phone call when my uniforms were ready for pick up.. I was reassured that I would have what I needed prior to my start date 2 weeks away. One week goes by. No call. Ok. I gave it a few more days. Call them a few days later. Apparently my uniform pants are a size they do not carry and they had to send out. Everything else I needed was carried in the store awaiting embroidery and patching. I was informed again. I would receive a call for pickup. After delaying orientation because I was still without a uniform after waiting 2 weeks, staff told me that the shirts would be ready later that day.. I had a family member arrive at the store at the designated time to pick up and was told 'please come back in 2 hours'. My family member told me she had the impression that they weren't told about this at all. 2 hours later.... Shirts were completed. Still outstanding pants, fleece and winter jacket. So... Here I am today... Order is still incomplete. I was given shirts and a belt. I have called weekly for updates and given the excuses 'ups hasn't arrived yet' 'ups sent it to the wrong place..' Here is my advice... If your company has an account here and this is the only place you may get your uniforms, get fitted ASAP. As u can see from above I have been waiting 1 1/2 months and don't see an end in sight.

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    Michaels - artsandcrafts - Updated May 2026

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