This was a very last minute and they were extremely responsive and professional…read more Extremely easy to work with simply lovely people

I just picked up some of my copies for my business and it got me thinking that I'd like to thank…read moreGeorge and his team at Graphic Impressions for all their work. They've been great to work with. Their pricing is pretty much unbeatable and they've always been great about delivering my projects in a timely manner. They have really helped my success as a small business owner!

Initially Yours embroidery is amazing. All of my clothing for USRowing turned out perfectly…read more Therese and Kathleen walked me through the embroidery process paying attention to my concerns and responded accordingly. I highly recommend them.

Initially Yours has high quality products and always goes above and beyond to give their clients…read morethe best customer service possible. My boss came to me with a last minute Christmas gift request for our whole company of 150+ people and Mary & Therese not only got us our order before Christmas, but had it ready a week early so we could give it out at our company Christmas party! No matter how many other jobs they have going on, they always make you feel like the only client! For any embroidery, silk-screening, or promotional needs, there's no place better than Initially Yours!

Needed brass plate for retirement plaque. Delightful Detail delivered QUICK! HIGHLY recommended…read morefor your engraving projects. Thanks!

We just picked up our T-Shirts for our MS Bike to the Bay Team. Anton did an excellent job. The…read moresilkscreening was sharp, colors were brilliant and shirts were soft. We have had shirts printed by other printers. These shirts are by far the best we ever had. I appreciate his attention to detail. He was very knowledgable about working with graphic files. I recommend his company highly.

Omar (if I'm spelling that correct) was great. I needed some last minute custom gifts and he made…read morethem happen right on the spot. Very friendly and made sure I liked what I ordered.

Terrible service. Ordered about 4 shirts and spent upwards of 100+ to have ready for an event this…read moreis also for my buisness waited about a week and half got them and they messed up the print. Called customer service she said she fixed it and would overnight before my event I got it! Just to find out I got someone else's shipment absolutely outraged

[1112] 11/24/2020…read more This Joann fabrics is located in a strip mall. I never realized this location was here but I'm glad I found it. This place is heaven for those that love sewing. There are SO many choices to choose from. The only thing I did NOT like was the cutter at the sewing area would NOT cut my fabric in two 1 yard pieces. She literally told me it was store policy and I can cut at home. It's bull... The other Joann does it and I do this so I can send my mom fabric. Annoying. I'll be back but mostly for the fabric choices.

I've shopped this store (this location among other Joann stores) for decades, for crafts and…read moresewing. This Gateway store is consistently hit or miss with employee attitude. On a good day people will actually be helpful. The cutting counter folk will not ignore you, they will get back-up to man the line, they will look out for your coupon options, and make sure you have all you need, and all questions answered. I'm pretty sure this is how old lady Joann would've wanted things to run. (This is how most other stores try to operate every day.) On a bad day, you get the rudest, laziest attitude ever, and none of those appropriate workplace functions actually happen, and the brutish attitude is that you're lucky to get half-azzed help at all. Tonight I was "helped" by Ruth Ann, who was not willing to perform as I believe Ms. Joann herself would've wished. I called ahead because I'm scrambling to finish a dozen projects for a charity auction. I have a toddler and really no time to waste running around to stores (who does?). I spoke with Ruth Ann, who from the start made it clear that me (a customer) calling to ask her questions was just completely unreasonable. Despite her attempt at shirking her JOB DUTIES I pressed on asking if the RIT black liquid dye was on sale in store or not? Simple question. Just walk over and check, or walkie-talkie your floor associate and get them to check. That's it! My response? "Well RIT never goes on sale" (uhhh yes it does lady), and so I asked my question again. She said it was not on sale (didn't check). I then confirmed I would be able to use my 40% coupon on this because it was "not on sale"? She said there was currently no 40% off coupon. Again completely incorrect. I then asked my second question a second time. She finally answered with a snarky disclaimer that "only one item" can be used with coupon. Hmm yes, I was asking about my ONE item. (Btw, this item was cheaper at Target unless I could use the 40% at Joann, thus the point of the call.) Guess what? At the store with toddler, the RIT spot where black goes is empty. Despite online inventory saying there were SIX of my item in stock, there were NONE on the shelf in their designated spot. When asked for help, Ruth Ann tried to claim there just weren't any and resisted checking at every turn. Finally, she climbed a ladder and got more down from the top shelf (which customers aren't supposed to access themselves). THEN, there is a sign stating it is ON SALE, and of course the sale doesn't compare to the coupon discount. I could have ordered it online for store pick up to get that same coupon price with online promo but stupidly trusted that Ruth Ann wasn't lying to me. Well, there's Ruth Ann at the register, and she has the nerve to try to not honor my coupon, which ten minutes ago she said she absolutely would honor on ONE item! It took a painful and COMPLETELY UNNECESSARY argument to then get a manager involved in order to purchase this ONE ITEM as promised over the phone before driving all the way down there. This obnoxious employee, Ruth Ann, was WHISPERING in her manager's ear like a sixth grader, like this problem customer dare ask her to make good on her own word after she was too lazy to give correct information and lied over the phone. Absolutely MISERABLE experience! No apology for the negligence or rudeness. Always a pleasure to deal with this store when I'm devoting my time and money to help a CHARITY.

Wanted mom's funeral pillow from my son turned into something in her memory…read more I knew what I wanted on it, name, dates etc just did not know if it could be done etc. On my first visit they informed me to take to a tailor because they tried it and with the stuffing it would not work. It needed to lay flat, they directed me to a tailor who took it apart, and when completed resewed it. Since this was extra special, I thought I would have a problem figuring out all the details like colors, size, font etc. It turned out it was quick and easy. They knew exactly what the best font/size etc would be to fit the pillow. It turned out better than expected. Thank you so much.

Our tshirts turned out disappointing. The screenprint was very hard to read and we spent over $350…read more The tshirts were missing half of the logo that we ordered, and the staff was pretty unapologetic about it. Went elsewhere to have more tshirts made.

I have tried a number of framing places over the years including local independently owned and…read morechain store places. North Penn Art surpasses everyone by a mile. And by other reviews you can see that they've had consistently great business for years and years and years. I just brought with me to Illinois one of the very large pieces they had framed They offer a unique and perfect system for hanging a piece which makes it very easy to level. In my move I lost some of the hardware. They graciously sent me replacement pieces and I am so happy to have the wonderfully framed peace now hanging again with me in my temporary apartment in Illinois. The way I found North Penn Art was by entering a photo contest. It was suggested to use North Penn Art to print and mat our pieces. We could go anywhere we wanted but they mentioned North Penn Art. If professional photographers use a certain printing and framing place you know it's going to be good. And it is!!! THANK YOU TEAM NORTH PENN ART!! ~Diane

I had recently gotten an old, very faded snapshot taken of me as a toddler at Christmas. I took it…read moreto North Penn Art hoping for some restoration, but not expecting much. The restoration was OUTSTANDING! I am beyond pleased with how it turned out. It was a little pricey, in my opinion, but I really have no idea how much these things tend to cost. Regardless, I was not upset at paying the price (which they gave me before I placed the order) because of how terrific this photo looks. I can't recommend their service highly enough.