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    Michaels

    3.4 (74 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 months ago

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    Which order slip is yours??? It's a fun game!
    Jess M.

    I'm not a fan of their new pick up system. Instead of getting a person to help you, you face a wall of bins on your left marked with letters, a bunch of order slips marked with letters, and bins on your right marked with, you guessed it- letters! Not alphabetized. After you quickly figure out that the letter is supposed to correspond with your last name you then start the fun of looking at EVERY bin that has your letter on it and checking the order slip attached to the bag. Nope? Then you go to the board and go through all your last name letters again. Did you find your order slip? If you're lucky it says "press button" on it. If you're not, you read it and puzzle out what you're supposed to do next. In my case, I went through 1 bin with the letter M and realized that my item was bulkier and didn't look like any other M marked bags. So, to the wall...I found my order slip after looking through 3 of them. Great, it says what I got. But nothing else. Since about 10% of the order slips said press button I arbitrarily pressed the button and then stood around realizing I could have just went to get my item and paid for it twice in the time it took to figure out the clues and get help! Once I got help it was fairly quick for him to get me my item. But when I explained that the system was very confusing and that there should be a sign on the board of fun he said they were just overloaded from the holiday and there was a sign. I looked again and realized he meant that the large amount of order slips were covering small notices that said something like "oversized item." What a fun clue that means nothing? I'm hoping this order pick up system gets better because I definitely won't be using it again any time soon.

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    6 years ago

    Cheap yarn. Nice coupons. Staff are friendly and easy to deal with. What more could I ask for?!?

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    Ask the Community - Michaels

    Review Highlights - Michaels

    The employees were super helpful as well, and generally friendly for a busy Saturday night.

    Mentioned in 4 reviews

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    North East Trains

    North East Trains

    (11 reviews)

    These days, there aren't many model railroad shops around, but North East Trains is still here and…read morestill selling trains! The store's got a lot of O scale (Lionel) trains and it's clearly the primary focus of the store, but there's also a couple aisles of HO scale and a couple displays of N scale. Look hard and maybe you can find some S or G scale. The back room also has a selection of scenery materials and model kits. With the overwhelming amount of merchandise, items are overflowing into the aisles. It can be hard to find things if you're looking for anything specific. If you're looking for the latest HO releases from Rapido, Atlas, or Athearn, this isn't the place. ...but if you want to get some inexpensive freight cars and track for your favorite kid (or yourself), you're bound to find something here. The staff has obviously been in the hobby for quite some time and should be able to answer your questions.

    What a great store! I was in town visiting a train layout nearby and stopped in here. They have a…read moregood selection of new stock (mostly O gauge, but some N, HO and G scale too) and a tremendous variety of used trains in all the popular gauges. In the back they have scratchbuilding supplies, books, and paint. I found some stuff here (O gauge vinyl roadbed) that hasn't been made in years. In talking with the staff, they purchase collections of stuff so they don't always know what they will have. It is like walking into a used train show, and the prices are very fair. The staff are also extremely friendly and knowledgeable. I only wish I lived closer than 3 hours away!

    Boom Boom Games - Storefront

    Boom Boom Games

    (10 reviews)

    Boom Boom Games is fantastic. They are an absolute gem of a retro game and collectible store…read more Their inventory is my favorite part about them. They always have a lot of cool things in stock. They also have things you would have trouble finding elsewhere. You can visit them one week, and the next week they have more great stuff in. I haven't been a frequent customer at the other retro gaming stores in the area because it's always the same products. Boom Boom always has new and exciting things, so they're worth the frequent visits. They price things fairly, and their rewards program gives you opportunities to save money with points redemption. Every dollar counts! The staff are extremely knowledgeable and friendly. They constantly run events in store. The owner, Ben, runs an Easter Egg Hunt around Billerica with prizes. My children love it and look forward to it annually! Boom Boom just recently did a Christmas raffle, and for Thanksgiving they did a Turkey Shoot (nerf gun to an electronic target) to determine percentage off the purchase. They keep things fresh and give everyone a chance to get involved in the fun. It's obvious how much the Ben cares and is passionate about the store, and the customers who frequent it. They're also very active on socials to keep everyone informed on the latest updates. I've recently them doing unboxing videos. They have been interesting to watch to get a first look at what's coming in. I am a collector of all things retro gaming, and Boom Boom games is where most of my items come from. Not to mention they have clothing items, retro toys to make you feel nostalgic, and it's not my thing, but they have a substantial wrestling toy and item collection. They also get video games and consoles in pretty quickly. I've gone there on the day of releases before to get games ahead of the crowd. This hasn't been an issue for them. Me and my family will definitely be back there often, as each one of us finds things we love at Boom Boom.

    I have no idea why this page says it is wheelchair accessible. I typically use a rollator when I go…read moreout, and it could not fit in there. I'm mobile to to be able to switch to a cane for a short time, but that limits how long I can spend anywhere. The store is very tiny and cramped. It seemed very well stocked, but again, I could not stay long. Customer service was non-existence. The only thing the cashier said to me was asking if I wanted my receipt or not.

    Michaels - artsandcrafts - Updated May 2026

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