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    Michaels

    2.4 (35 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 week ago

    Michaels Photos

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    Tons of holiday stuff but beware the price you will pay waiting to check out!!!!!
    Nancy C.

    Awful trying to check out. It's 10:15am on a Saturday right before the holidays start kicking off and they have two cashiers and right now I'm looking at 8 people in line. This is taking much too long. Everytime I come in the store there is never any one knowledgeable to help either. The store seems to look more bare every time I come in except during Christmas time when half the store is packed with holiday stuff. The floral section used to be awesome back in 2012 but I am no longer inspired by the arrangements they have.

    sign outside the store which is in the back lot of the shops complex
    Jenifer S.

    shop here occasionally for all those crafty items we seem to need around the holidays. This is a bigger Michaels and they have loads of stuff including fabrics and sewing stuff.

    Always out of stock! Many sections of the store look this way. And it's the same spots week after week!

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    2 years ago

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    2 years ago

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    4 years ago

    Has almost everything you need but you'll be stuck in line for 20+ minutes at checkout.

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    3 years ago

    Micheals is a wonderful place to go get art supplies bracelets stuff and they have classes at some locations so check them out

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    7 years ago

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    9 years ago

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    6 years ago

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    10 years ago

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    6 years ago

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    6 years ago

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    13 years ago

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    10 years ago

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    11 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    13 years ago

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    10 years ago

    Not so friendly staff. From the floor to the cashier. Selection wasn't up to par. Squeaky carts. Bathroom was gross.

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    12 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    Ask the Community - Michaels

    Review Highlights - Michaels

    Thank you, Tierra, for your and your team's great customer service!

    Mentioned in 2 reviews

    Read more highlights

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    Hobby Works - Gundam Models!

    Hobby Works

    3.5(39 reviews)
    12.4 mi
    $$

    I'm extremely disappointed with the level of customer service I received. I placed an order two…read moreweeks ago and was told it would take up to one week to arrive. After waiting beyond the expected timeframe, I called once to check on the status of my order. Instead of receiving assistance, the person on the phone seemed irritated that I was simply asking for an update. I am not asking for free parts or special treatment -- I am paying for my items. As a customer, it is completely reasonable to expect clear communication and respectful service, especially when an order is delayed. It's frustrating to feel like I'm inconveniencing staff by checking on something I paid for. I drive 30-40 minutes to support this store and was even planning to purchase a new X-Maxx, but after this experience, I've decided not to move forward with that purchase. For comparison, I've had consistently positive experiences at HobbyTown, where the staff is helpful, respectful, and willing to assist customers -- especially those who are newer to the hobby. That level of professionalism makes a big difference and is the reason I'm more inclined to continue spending my money there. Customer service matters. I hope this feedback is taken seriously, because the way customers are treated directly impacts whether they return or take their business elsewhere.

    Visited from out of state and found a well stocked, organized, and very busy hobby shop. And found…read morea model that supposedly is only licensed for sale in Europe, so that purchase was a pleasant surprise. May not be a return customer, but I'm very happy to have visited.

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    Chesapeake Sports Cards - Newest releases - Pokémon, Magic...

    Chesapeake Sports Cards

    4.4(7 reviews)
    8.4 mi

    I'm a huge fan of customer service anywhere I go, and you will not get it here. The TO Chris not…read moreonly cursed at my friend but also threatened to kick him out because he was trying to express the rules to him in a calm manner. This was my first time here and probably last time. I am not trying to be that guy, but that situation could have been handled a better way.

    My nephew's birthday is coming up and he wants Pokémon cards. I didn't know anything about Pokémon…read more(until I went to this store). I am so glad that I stopped at Chesapeake Sports Cards! The guy managing the store was very helpful! There were different items for sale and I didn't know what I needed. He explained the differences between all of the items and he helped me get what I needed for my nephew. I also learned that pre-COVID the store would host Pokémon games in one of the rooms. I think that's awesome that the store hosted games where the community could get together. I hope they resume once the COVID era ends. (Do adults play Pokémon? After talking to him, I think it would be fun to learn.) Since this was my first time in a sport card shop, I was even able to get a small pack of baseball cards for my friend who collects them. The store was bright and cheery and had a happy atmosphere. I had a great customer service experience and would definitely go there again and recommend it to anyone.

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    All size card protectors, pages and storage boxes.

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    Michaels - artsandcrafts - Updated May 2026

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