I've pretty much had it with the shift in service this place gives, it varies from person to person how attentive certain associates are. Never judge a book by its cover, just because they don't look like they have money doesn't mean they don't.
Walked in with my mom and was so happy because saw so many cute things I wanted, at amazing prices. Was humbly greeted by two employees. BUT that all changed when I ran into Steph. So I found bathing suits, they didn't have the lining inside as companies ALWAYS do for bathing suits, that's one. So an employee G did tell me that they were indeed bathing suits I didn't see the plastic lining so I double checked, okay cool.
I heard someone ask if they could try on the bathing suit they were lead in the fitting room to try it on. Cool, so I asked next but when I asked STEPH told me it's policy bathing suits can't be tried on for sanitary reasons and it's final sale, so once you buy it you can't return it. WAIT, so someone 2 shades lighter than me tried on these bathing suits with NO issue but me trying to try on the exact same bathing suit gets this b/s story. First off Steph had an attitude to begin with, she appeared mean even to her employees, and while she's talking to me like I'm beneath her, her employees who were also of color looked at her like she was crazy. Her attitude is disgusting and evident she is shall I say selective with who she wants to be attentive too.
Also- while little miss ignorant Steph is so worried about sanitation, there's a lady doing TikTok Live or something in the back of the store trying on EVERYTHING ON HER LIVE! So we can't even walk by without being caught in her camera. Other families were trying to cover their kids faces. So I can't try this on? But this lady right here is trying a whole BAG full of stuff right on the sales floor while recording.
Needless to say, I don't stand for the ignorance and people who feel they are above others. They easily lost out on 500 from me and my mom that day because I already had 2 bathing suits and 2 hats in my hand to buy. And my mom had a bathing suit a hat and a purse. But it appears Steph didn't care because she was talking about me to her employee while walking away. SO PROFESSIONAL AND RACIST. Gotta love that girl! News flash you aren't better than anyone you are just like everyone else. And MK will never get money out of me again, I don't deal with the true ignorance and I feel bad for your employees who were in the back with me apologizing for your truly humiliating and disgusting behavior. You need a serious reality check Steph, as someone who appears to be in management, you are a walking example of someone who shouldn't have any say in anything for a company.
So we went over to Gucci and spent about 1,000.00 instead. Because their associate treating us with dignity, respect, and equal. Didn't just treat the light skin people with equality they treated EVERYONE equal. Take notes. read more